Getting things done with the city of Hamilton just got [music] easier. Garbage and recycling services, building permits, business license and permit payments, report a [music] problem, animal services and donations, and water utility services. All online, all in one secure place. That place [music] is my.ca. The city of Hamilton's new digital hub that [music] brings many city services together in one convenient place. Built to save you time [music] and help you get things done on your schedule because your time matters. Hamilton.ca [music] remains the city's main site for information. But when it's time to submit something or complete [music] a task, my.ca is where you'll do it. It's built with accessibility, [music] privacy, and security in mind. So every interaction is safe and easy. Getting started is simple. Click sign [music] up now. Enter your email, verify it, and set a [music] password. That's it. You're in. Now you're ready to use everything [music] the portal has to offer. Access it anytime, anywhere, 24/7. Finding what you need is easy. [music] Use the search bar if you know exactly what you're looking for, or browse by category to explore related services. [music] When you're ready, submit your request or application through the portal or other available linked services. No printing, no phone calls, no waiting [music] in line. For select services, the my requests page lets you [music] track your requests. Note, some services may not appear here if they're accessed through linked services or use [music] a separate request tracking process. When you're signed in, you can update your contact information anytime in your profile, so [music] future submissions are faster and easier. And if you ever need help, it's built right in. Chat with the [music] virtual assistant on the sign-in page to get help with common login and account questions, or use the helpful links [music] at the bottom of the page. Ask a question, send us feedback, or report a [music] problem to get in touch with the city anytime. My.ca CA is another convenient option, but phone and [music] in-person service will always remain available. Head to my.lton.ca [music] today to get started and get things done your way. my my.amelton.ca. [music] City services made easier.