City of Hamilton Launches my.hamilton.ca Digital Service Portal

The City of Hamilton announced the launch of my.hamilton.ca, a new online portal that brings several municipal services into one account-based system. According to the city, residents can use the portal for garbage and recycling services, building permits, business licence and permit payments, reporting problems, animal services and donations, and water utility services. Phone and in-person service will continue alongside the new platform.

Topics Discussed

DIGITAL HUB LAUNCH: Hamilton launched my.hamilton.ca as a centralized online service portal. The city described it as "the city of Hamilton's new digital hub that brings many city services together in one convenient place."

SERVICES AVAILABLE ONLINE: The city said the portal includes access to garbage and recycling services, building permits, business licence and permit payments, problem reporting, animal services and donations, and water utility services. In the announcement, the city said: "Getting things done with the city of Hamilton just got easier."

ACCESS AND CONVENIENCE: The portal is intended to let residents complete transactions online in one secure place. The city promoted it as: "All online, all in one secure place. That place is my.hamilton.ca."

CONTINUED SERVICE OPTIONS: The announcement indicated that online access is being added, not replacing other channels. Residents can continue to access city services by phone and in person.

Motions

• None identified in the provided material. The material appears to be a city service announcement, not a council meeting record.

Attendees

• No attendees identified in the provided material.