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City Tackles Fragmented Homelessness Data - 23 Jun 26
Ottawa · June 24, 2026
Testing. One, two, three.
But they're the good ones.
They will come back.
>> Good morning everyone. We're going to
get started.
>> This week, guys,
everybody's good. Attention.
Welcome everyone to the community
services committee for Tuesday, June
23rd, 2026.
I'd ask the committee coordinators to do
the roll call.
>> Councelor Brackington
>> here.
>> Councelor Brown
>> here.
>> Councelor Carr. Counselor Hill
>> present.
>> Councelor Kavanaaugh
>> present.
>> Councelor King
>> here.
>> Councelor Low present.
>> Conplant. Hello,
>> councelor Troster
>> here.
>> Vice Chair Bradley
>> here.
>> Chair Dudas,
>> EC,
>> you have quorum. Chair.
>> Uh, and I just wanted to mention that
councelor Carr had sent her regrets. So,
we have uh no declarations of interest
that I'm aware of. Confirmation of the
minutes for Tuesday, April 23rd, 2026.
Are those carried?
Carried. We have a number of responses
to inquiries. Um, I had sent a message
around earlier asking if anybody wanted
to to hold any of them to lift them onto
the agenda. I didn't receive any
responses. Does that change today? Did
anybody want to discuss any of those?
No, we're good. Are those received?
>> Saved. Wonderful. Item 5.1, status
update, community services committee
inquiries and motions for the period
ending June 5th, 2026.
We don't have any motions or
presentation on that. Is that item
received?
We have no in camera items. Uh we're
we're plowing through this. We're going
to be out of here in no time. Uh 7.1 is
information previously distributed use
of the delegated authority during 2025
by recreation, cultural, facilities
services department as set out in
schedule E of bylaw 202569.
Did anybody want to discuss that? We're
all good. All right. Is that item
received? received.
All right. Now, now we're into some
conversational items. Wonderful. Uh
motions of which notice have previously
been given. We have a motion from
councelor King on data framework for
unsheltered homelessness outreach model.
Councelor King.
>> Uh thank you so much, Chair. And before
speaking to the mechanics of this
motion, I want to start with why this
matters. Behind every data point and
every reporting channel uh we'll discuss
today are people unsheltered residents
living in encampments across the city
often in unsafe and precarious
conditions. They face real risks to
their health and safety and uh so to to
the surrounding communities trying to
understand what's happening and what
needs to be done. uh the human cost of
encampments is significant and it's the
human reality that makes timely,
accurate and accessible information so
accessible and I'd like to acknowledge
uh all of my colleagues. We see the
importance of information though we
didn't discuss the inquiries there were
multiple inquiries on our agenda today
uh dealing with costs associated with
emergency shelter stays, family shelter
systems and and transitional housing. So
we know that data and information is
very important in terms of informing the
actions that are taken uh by uh both uh
the city staff and also by council. This
motion builds on work that is already
underway through the unsheltered
homelessness outreach model and
recognizes the importance of timely,
accurate and accessible information.
Encampments are among the most complex
challenges facing municipalities across
Ontario and in fact across the country
today. They involve multiple city
departments, community partners,
outreach teams, and reporting channels.
As a result, information exists across
several systems and is not always easily
accessible in a consolidated format. At
the same time, counselors and the
community are regularly seeking answers
about encampments, service requests,
response actions, and available
supports. Having access to consistent
and reliable information helps us
communicate more effectively, respond to
concerns, and support evidence-based
decision-making around the council
table. The intent of this motion is not
to create additional reporting burdens
for staff. Rather, it is to leverage the
integrated data systems and reporting
improvements already being advanced
through the outreach model and ensure
that information can be shared in a more
transparent and sustainable ma manner.
The motion also recognizes that new
technologies and data integration tools
may provide opportunities to reduce
administrative effort, improve accuracy,
and enhance situational awareness while
maintaining appropriate privacy
protections. Ultimately, I believe that
better access to information supports
better coordination, better
communication, and greater transparency
for counselors, community organizations,
and residents alike, and most
importantly, better outcomes for the
unsheltered individuals this work is
meant to serve. I appreciate the work
staff have already undertaken in this
area and look forward to seeing the
proposed framework as these improvements
move forward. Thank you so much chair.
>> Thank you very much councelor King uh
concier.
>> Yes. Uh first I want to thank councelor
king for this uh motion. I'm sorry I
didn't get a chance to reach out to you
before uh today, but uh this is s such
critical work and I think so just
yesterday I had forgotten my keys uh in
an Uber and I met the Uber driver on
Fairly Fairly Crescent uh not in my ward
and I decided to walk home and I saw a
ton of encampments. I was actually very
quite surprised because we see them
downtown and you kind of think it's a
downtown issue but it is absolutely not.
I saw it in commercial areas um on
Walkley Road. I saw them on my way home
um taking uh the Rita River. I saw them
also um in an apartment kind of complex
area in that um in that part of town.
And so um I'm convinced stuff like this
will help us make better decisions and
help us better point out that this is
not a a downtown issue. This is a
citywide in fact a countrywide issue.
And um it would be great too, this is
just you know something to think about
for the future if we could have some
sort of even national database about
this kind of thing because I think once
Canadians know what a problem this is
there there will be more uh political
will to find solutions. So thank you
councelor King.
>> Thank you very much councelor uh
councelor Kavanagh.
>> Thank you chair and uh thank you to my
colleague for bringing this forward. Um
it's true it's not a downtown problem
whatsoever. It's very much in existence
in Bay Ward as well and the overall uh
desire to just sweep it under the carpet
is just not possible and we have to
truly understand what's going on and
what we can do about it. Um collecting
data is a very big first step and u very
important. I'm quite aware of the of the
uh the struggles that people have when
they when they they go into these
situations and um we there just nothing
there for them. There is nothing in our
system that allows them to have a safe
place. So we need to work together. We
need the other levels of government to
work with us and that's an important
part of it. And um I want to thank uh
councelor King and also for uh city
staff who I know worked with him on this
and uh um it's it's very important uh we
want to house people as quickly as we
can. One of the biggest problems is that
we do not have supportive housing that
um would be the ideal situation for for
many for many of these uh residents.
Thank you very much and um I look
forward to passing this. Thank you.
>> Thank you councelor Kavanaaugh.
Councelor Brackington.
>> Thanks, Madam Chair. I just wanted to
give an opportunity to senior staff to
just comment on the motion if the
general manager wouldn't mind.
>> Thank you, chair. So, staff are
supportive of the motion. It is does
reflect work that we have committed to
doing as part of our encampment
strategy. Um in the last couple of years
we've been uh incrementally improving
the access to information on both
shelter statistics and then last year
introduced a dashboard for reporting
encampments. So this is part of an
evolution of work that we're committed
to. It is also very much tied to the
council approved unsheltered
homelessness outreach model that we'll
be launching in the next quarter um and
the integrated data collection
commitment under that model as well. So
staff are supportive and we've conferred
with our IT colleagues who also feel
that in working with us uh this can be
accomplished within existing resources.
>> Great. Thanks very much. I just want to
thank councelor King for bringing this
forward and um certainly more data that
can help us make better decisions is
certainly something I will always
support. Thank you.
>> Thank you, councelor Councelor Charles.
>> Thank you so much. So, this is the first
community services committee meeting
since um staff cleaned up the remnants
of what was left near Bab Station where
there had been massive encampments over
the years. And I thought I'd just share
some statistics with you because they
made my jaw drop. Um,
more than
uh 200, sorry, 2,000 pieces of discarded
drug paraphernalia were found there.
Several I I apologize, was it? 9 cubic
tons of garbage was taken out of there
and 26 propane tanks. And this was in is
in a wooded area. It's actually largely
in councelor Leaper's ward, but I was
hearing about it cuz of course people
walk from the O train and they were
seeing, you know, and the snow melted
and all the stuff came up. And so
something that I just want to say is as
we push people more and more to the
margins, you know, as things like
supervised consumption sites are closed
and then people don't want public drug
use on the street near them, it's a
natural inclination that people are just
going to move farther and farther away,
deeper into wooden areas. Um, it
that we know that the profile of people
who tend to choose an encampment over
shelter. Uh we know what that looks
like. It's typically people who have
significant trauma who have experienced
trauma in the shelter system. Um it's
often couples. It's often people with a
pet. Um as I speak right now, my staff
are meeting with case managers from
several organizations to find housing
for a woman who's been sleeping in a bus
shelter on Elgen going on a year. And it
it the herculan effort it's taking to
get to get a senior woman who is
actively sleeping rough housing. You
would be it's unbelievable. So um I just
have a question for staff. I know there
was a recent ruling another court ruling
on encampments
um in certain communities that don't
have enough housing and shelter space.
Um, there's a human rights argument that
was upheld suggesting that they cannot
be dismantled. I'm just wondering
staff's interpretation of how that
ruling might apply in Ottawa because I
know technically speaking we might have
the shelter space, but we also know that
the solution for folks who won't go to
shelter and who choose to an encampment
as an alternative is housing and not
shelter. And so, do you think we'll ever
hit the point where we're legally
prevented from dismantling
Thank you, chair. It's hard to speculate
Yeah. on uh potential
uh legislation or policy changes. The
the good news is that in Ottawa, our
encampment
um unsheltered outreach and encampment
approach is highly successful and takes
a human rights approach first. So since
2023, the first court ruling coming out
of Waterlue,
um we have been uh with legal guidance
applying a more of a human rights
approach, ensuring that there's adequate
shelter space because that was part of
the ruling initially in 23 around not
being able to take away someone's right
to housing if there was no other
opportunity or another no other option
for them. That was the basis of it. We
ensured in this community with council
support that we now have enough shelter
space for anyone who wants to come in
and our unsheltered task force takes a
human rights approach with 84%
of encampments resolved with that
approach before a uh enforced um
dismantle is required. So I mean we'll
work with legal on the la on the most
recent court ruling coming out of water
and that that pertains to a very large
encampment in the city center in water.
So we'll work with legal services on on
a formal legal interpretation of the
most recent one. But I I would just like
to reassure committee that our approach
is highly successful is human rights
based. Yes, there are improvements and I
think the motion from councelor King
represents an improvement around data
collection and you uh standardized
reporting. Um but I did want to reassure
that we're highly successful within the
resources that we have.
>> Yeah, I appreciate that and that's
something I try to explain to residents
all the time that sometimes it takes a
little more time to do it properly
within a human rights perspective, but
then you get a better outcome if
somebody finds a home. But um I just
want to thank you for all your work. Um,
but I can just tell you from this one
case that I've been knocking my head
against the wall for weeks to try to get
this woman housing. It's not easy. Even
with five or six different agencies
trying to help city staff engaged, it's
taken a really long time to find housing
for a senior woman who's been on the
street for a long time and who's willing
to be housed. So, um, it I I still think
we can do better and obviously we need
more resources from the province and the
feds to do that. So, thank you very
much.
>> Thank you, councelor. I I'm not seeing
any further questions or comments. Thank
you, Councelor King, for for bringing
this forward. I think more data, more
information is definitely good and thank
you for moving the needle on this. Um,
is this item carried?
>> Carried.
All right. So, we have uh did I didn't
uh I wasn't made aware of any notices of
motion. I'm not seeing anybody hands.
Okay, we're good to go. Uh we do have
inquiries. So, councelor Low uh
Greenbank Park.
Thank you, chair. Um I guess I'll uh
wait for it to come on screen there.
There we go. Uh Greenbank Park.
Greenbank Park located at 895 Greenbank
Road is a small community park with play
structures, a swing set, and a splash
pad. Popular among local families, the
park has chainlink fencing along its
Greenbank Road frontage. Most park users
enter the neighborhood via fieldgate and
Nolles Brook drives, but the
wintermaintained pathways are important
connectors for the neighborhood east of
Greenbank Road with shops, clinics,
recreation, schools, and other
neighborhood other neighborhoods west of
Greenbank Road. As such, the park
includes an important access point from
Greenbank Road via an opening in the
fence. However, that access means the
swing set is just about 30 meters from
the edge of Greenbank Road via the
pathway, while one of the play
structures is just 50 meters away. While
parents and caregivers are reasonably
expected to watch over their children,
circumstances may divert their attention
for just the wrong amount of time. One,
how many parks with wintermained
pathways are there in the city of Ottawa
located on an arterial road? Two, how
many of those parks are like Greenbank
Park where there is a play structure
located less than 100 meters from an
arterial road via an access point?
Three, at other locations, if any, does
a city employ any measures such as
gates, fencing, chicanees, or otherwise
as a means of slowing down or preventing
a child who may run towards the access
point and arterial road? Four, what
options exist to implement such
measures? And what are the
considerations of those options? Five.
In a situation where a child runs from
the play area to the park's access point
and towards the arterial road and gets
injured or killed as a result of
reaching the arterial arterial road, is
the city at risk of any liability,
especially with past requests for
measures to prevent such an incident?
And six, what can be implemented at a
park like Greenbank Park to improve
safety where the swing set is only 30
mters and the play structure is only 50
meters from Greenbank Road? Thank you.
>> Thank you very much, Councelor Low. And
councelor Hill, you have an inquiry as
well.
Uh yes, thank you very much, Madam
Chair. Ottawa is currently in the
process of doubling the number of
city-owned uh and operated cricket
pitches. However, there is still a gap
in park capacity for recreational
cricket players who do not require a
highquality pitch and field to play and
must compete with organized leagues to
rent limited number of fields with
pitches installed. to accommodate
recreational players. Would it be
feasible for the city to purchase two to
five artificial mats or pitches that
allow recreational clubs to rent those
at the same time that they rent a sports
field for play such as soccer or
ultimate frisbee field? What would be
the benefits of such a program? What
would be the limitations and
liabilities? And how much would such a
program cost? Thank you.
>> Thank you very much, Councelor Hill. Uh
we have no other business.
All right, we're going to uh I'm going
to call for a German because our next
meeting is September 22nd. Before I do
though, I am going to note being that
this committee overseas parks and
recreation, I am going to mention go
Canada, go tomorrow, 300 p.m. our time,
you know, Canada's taking on
Switzerland. We're going to kick their
butts. Just saying. And I'm going to
mention too that there's many, many
watch parties across city. So, go
support local if you can. and I'm gonna
throw it to councelor Plant because she
has a particular watch party that she
wants to just quickly mention.
>> Thank you so much, chair. Um, if you saw
my email this morning or follow my
socials, I'm sure you all follow my
socials very closely. Um, we are having
a watch party at the Venet Hub, 276
Marie. It's on the corner of Montreal
Road in Marier uh, Avenue and it's in
collaboration with the Swiss embassy.
So, you are allowed to only cheer for
the red and white, whatever that means
to you. Um, we will have Swiss
chocolates, some Swiss swag. We're also
going to have a a mountainous looking
sort of selfie station. Um, and we are
right now looking to feed you as well.
So, we're just finalizing all of that
and we look forward to welcoming
everyone to the Vanet area. It is a
beautiful part of our city and with
wonderful community support and uh it
would be great to see a lot of elected
officials share their enthusiasm for the
blue and I'm sorry, the red and white
again, whatever that means to you and
also for the Vana area. Mercu, I
appreciate the opportunity to plug our
watch party. Merci. Absolutely. Go
Canada. Go. All right. Do we Are we
adjourned, my friends?
>> Ajourned. Have a great day, everyone.