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Council Approves Winter Homelessness Funding - 10 Aug 26
London · August 12, 2026
Good afternoon everyone. We are going to
get started with the 12th meeting of
community and protective services
committee. We will start with the land
acknowledgement. The city of London is
situated on the traditional lands of the
Inishnabek, Honi, Lenapoic, and Adawand.
We honor and respect the history,
languages, and culture of the diverse
indigenous people who call this
territory home. The city of London is
currently home to many First Nation
Matey and Inuit today. As
representatives of the people of the
city of London, we are grateful to have
the opportunity to work and live in this
territory.
Uh, as always, the city of London is
committed to making every effort to
provide alternate formats and
communication support for meeting upon
request. Please reach out to the clerk
should you have any questions. And for
those uh here in uh paying attention
online, we have all members of committee
including Mayor Morgan in attendance
today. Uh we are also joined by other
members of council. I see councelor
Stevenson is here and online councelor
Mallister. With that we'll go to item
one which is the disclosure of peerary
interests.
Okay, seeing none, uh we will move on to
item two, which is our consent items. I
have not had requests to pull any items,
but we do have one delegation request
for item 2.3. The delegation request for
item 2.2 uh that is in the agenda um is
is not able to attend. So, uh, right
now, um, I'm looking for any requests to
pull any other items. Any items?
Seeing none, we will draft a motion for
2.1 and 2.2 together. And I will look
for a mover and seconder. Councelor
Ferrer, seconded by councelor Privile.
Thank you. Just a moment.
Okay. So, for 2.1 and 2.2, we have a
mover and second on those items. I'm
looking for questions and comments from
members of committee.
>> I'll go to Mayor Morgan.
>> Um yes, on 2.2 to and the um the added
uh staff report. Um I just want to thank
um thank our staff for the added report
and the added information. Uh but more
importantly, I want to thank uh a number
of my colleagues um on the uh federal
big city mayor's group, including the
mayor of Montreal specifically uh who
was a phenomenal advocate uh for
municipalities uh on the issue of the
federal funding, a former colleague of
number of members of the federal
government with great connections there.
um uh on the advocacy on this piece both
initially to get the uh funding renewed
but also in trying to get the money out
and flowing to municipalities as
colleagues will recall you know we
previously um had provided direction for
us to continue our advocacy which I've
certainly done so in collaboration with
my partners uh at FCM as well as other
mayors um but I also want to say um uh
member of parliament Peter Fraiscatos
and the city here was also very helpful
in liazing with both the prime
minister's office and the minister's
office about the importance for the
municipalities who had access to this
money uh to have access to it in the
future. And so uh the renewal of this
money is incredibly important. It's $2.5
million that we will have access to uh
pending council's decision to um
authorize it in this way and then submit
that application. It also allows for uh
council to restore um the money that it
uh uh used from the reserve fund. Um the
funding is uh agreement is retroactive
uh to the period of time that the
government made the announcement. And so
although we did uh backfill a number of
services for the federal government that
is able to be uh reimbursed to the
reserve fund as part of the uh
[clears throat] part of the allocation
of the federal government which allows
us to use it for for other things uh
that may be of of need in the
municipality. So, um I just wanted to
say um thank you to our staff uh for uh
their work and leazing with the ministry
and thanks to my colleagues uh at the
federal level who helped with the
advocacy on this and thanks to our local
MPs who are also great advocates to
ensure that uh that the government
followed through on not only committing
the money when they did but now actually
flowing into municipalities in time for
them to use it for various things
including things like the winter
response program which is now a program
if you and I can be corrected if I'm
wrong that is almost predominantly if uh
exclusively uh federally funded for uh
for the portions of the the expansion of
the program that we're looking at. And
that aligns perfectly with the
guidelines of this money. And so I think
it's a it's a very appropriate use of
funds because it's federal dollars being
used in a way that is a need in our
municipality that we don't have uh
adequate resources for that um that is
an appropriate use of the funds in my
opinion. I'm very supportive of of
staff's recommendation in their um in
their uh in the added agenda report.
Thank you. Was the last part a question
or just a comment?
>> It could be either chair. I I think I
was just commenting, but I'm colleagues
may have questions, so I'll just leave
it at that.
>> Thank you. I'll go to councelor Trasa
next.
>> Yes. Um, thank you. I I adopt a lot of
what the mayor said. This is this is
good news. Um my confusion is um
we have a separate item on the agenda
and I I think the problem here is it's
also the way the agenda was scheduled. I
have item 4.1 on on the agenda that goes
to uh the specific uh question of the
extension of interim bridge uh bridge
bridge funding which is going to be
dealt with as a separate matter. We're
going to have a delegation from uh from
from from Arcade. Um, does this funding
that we're talking about in this item
extend to the um uh the bridge the
bridge funding for the outreach services
or does it exclude that?
>> I'll go to Mr. Dickens.
>> Uh, thank you and through you chair. I
can appreciate the confusion as the
timing. Um, we received word uh late
last week from the federal government
that we were receiving the UHI funding.
Um, so to parse it out perhaps for
committee to to best understand is is
the federal government has uh given us
notice that we'll be receiving roughly
2.5 million. Uh, prior to receiving that
notice, we also had this report back uh
that you see in front of you, which was
a council resolution to go and seek out
UHI funding and it was tied to the cold
weather response. So what we've come
back with is late last week we received
word we're receiving 2.5 million. You
have council direction seeking federal
funding for the winter response which is
roughly 2.1 million. Uh so in totality
we'll receive the 2.5. We're
recommending 2.1 go towards the winter
response and then we would treat the uh
remaining uh UHI funding uh in
accordance with previous council
resolutions. One of which was to return
uh the municipal funds that were
expensed to extend those services is to
reimburse them with UHI. So right now
that would be our practice. 2.1 million
go to the cold weather, 350,000 go to
reimburse the city uh from the previous
council decisions uh which leaves a
small amount uh unallocated which could
be uh used as admin costs for this
program.
>> Councelor Trust.
>> Um thank thank you. So, what what what
I'm concerned about, and again, I don't
want to mix up these two items, but it's
impossible not to mix the two of them
up. So, I hope I'll be indulged a little
bit. Um, to what degree, can this money
be used going forward for the outreach
services that are the subject of uh of
4.1 with with with particular reference
to ARC aid and 519 pursuit?
>> I'll go to Mr. Dickens.
Thank you through your chair. Uh what we
would recommend and and the clerk can
certainly weigh into if they feel
differently is uh you receive this
report and the 2.5 million that the
federal government has uh given us um
which would include not just the 2.1
million that we're recommending on this
program but the 350,000
currently that is slated to go back into
the reserve fund to offset the reserve
fund draw down. We would then recommend
that if you wanted to make a decision as
a committee about extending those
outreach and drop-in services or making
a decision about what to do with that
350,000 that you would do that later in
this agenda to refer staff to come back
with the report on the best use of those
funds.
>> Okay. I just I just want to avoid any
procedural um confusion. I I know I know
that uh Miss Campbell will be giving a
delegation uh under the next item and
she can address um her her position on
this, but I don't want to pass a
resolution on this that would be
contrary to having some of that money
allocated to the outreach services going
going forward. And I'm really sorry that
these are on the agendas as separate
items, but the way the original agenda
was was characterized. I felt that I had
to put 4.1 on as a placeholder to at
least have the discussion of the
continuing funding for uh Arcade and 519
Pursuit uh not rolled out of order. So I
just don't want to I don't want that
that little piece. I call it a little
piece. It's not a little piece, but it's
a it's a little piece compared to the to
the money that we're dealing with here.
Uh, is there some way we can have Sarah
Sarah Kemple's delegation uh heard now
and deal with these together?
>> It's the procedural question for the
clerk.
Uh, procedurally, no, that's not
appropriate.
>> Counselor,
I worry sometimes that we allow our
procedural rules to get in the way of
what we're substantively trying to do.
So, I just want to make sure and I'm
just going to say this again and I'd
like confirmation from the clerk that
when we get to 4.1,
the question of using part of this
funding uh along the lines of uh what
the delegation will be talking about
will be in order and it is not precluded
by passing uh this consent item.
Otherwise, I would like to pull this
consent item which would uh well, it
would still come before the 4.1. So I
just think we've once again we've sort
of uh boxed ourselves into a
untenable situation because of the way
we apply our rules and I know we have
rules but we need to we need to deal
with this question that is that that has
arisen under uh Sarah Kembell's letter
her delegation and 4.1. So, um, yeah, I
understand the clerk's ruling, but I
would I would think that this committee
would have a little bit of flexibility
to try to deal with these matters in a
um more rational order. So, I would ask
that the uh I I would make a motion that
uh we we deal with uh we deal with the
delegation
and the discussion under 4.1 as part of
this item. And I would look for a
seconder for that.
Councelor
Hopkins, we're just waiting procedure
question. I think we were just told that
we cannot do that, but correct me if I'm
wrong. Uh because if I am wrong, I will
be seconding the motion.
I've been advised by the deputy clerk
that we can't do that procedurally.
>> Yeah. I I
>> councelor Trusso.
>> Yes. I would like to uh just state for
the record my strongest objection
and I'd like the deputy clerk to tell me
what rule would be violated by uh
dealing with 4.1 together with this
matter. I'd like to know exactly what
rule would be. Why we can't do it?
>> Just a moment.
I've been advised by the deputy clerk
that there is a motion on the floor at
the moment and the other motion is out
of order.
>> Councelor Trussa,
>> the other motion is out of order.
Why? Under what procedure? because I'm
making a motion to amend that other
motion that's on the
Councelor, I understand your procedural
question. Right now, we have a motion
under consent for two items together
that we're dealing with. This item of
which you've submitted communication
under 4.1 is a separate part of the
agenda. with respect to 4.1
um in the communications that's received
it also doesn't tie it to UHI in the
communication that you've that sorry in
the motion that you've drafted. So I'm
just wondering
how to pro procedurally maneuver it. I
think there's a path forward here where
one doesn't exclude the other. Um, so I
do think that we can proceed with what's
in front of us right now and still hear
and deal with 4.1 as we set out to do in
the agenda.
>> Well, I am just going to on faith take
it that passing this consent item, which
by the way I strongly support. So, I
would not be voting against this consent
item. Does not preclude the material
that we're going to hear under 4.1. And
um I'm just going to take it on on faith
that we'll be able to have the full
discussion after hearing Miss Campbell's
uh delegation on that because, you know,
I I I think without the outreach, it's
it's really it's an integral part of the
in overall infrastructure that we're
trying to um build here. And I don't
want to get into a uh discussion of
>> the mer the merits. Um but uh I think
I'm going into a discussion on the
merits. So I won't do that.
>> Thank you.
>> Thank you. So we're still on items 2.1
and 2.2. Looking for other speakers on
these items. I have councelor Hopkins
followed by councelor Ferrer.
>> Yeah. Thank you uh madam chair. And on
2.1 I just want to thank Canada Life
Insurance Company. $165,000
donation is pretty exciting celebrating
not only our city's bicesentennial but
also their I think it's their 100th
anniversary for the location uh where
they are at the moment. So great news
and just the idea of collaboration
uh that we have as a city working with
stakeholders in the community is very
very important. So good work staff. I
know you do all the the leg work here
and thank you very much. On 2.2, it's
pretty hard to say no to some money and
it is so exciting when federal
governments and provincial governments,
but we're speaking about the federal
government here, step up and help
municipalities
with homelessness. It it is so so
important because we cannot do it on our
own. So, uh, I I'm pretty excited, uh,
to know that we've got the funding
available. Uh, but I am a little
confused and and and maybe not to get
too far into the weeds. I I heard the
discussion uh that, uh, councelor Trusso
had with
the agenda and how do we tie these
requests in and how do we know uh, when
is the right time to ask the questions.
So maybe a question through you madam
chair to staff around
uh the requests
that
will be in front of us uh
what happens if if if
funds aren't available to these
stakeholders in the community. Okay. I I
I'm just not sure where I should ask
this question and I'd rather ask it.
Maybe at the wrong spot
uh than in in um and you know understand
that I'll have an opportunity later on
in the committee, but I I'm just trying
to
just make sure I'm asking
the tough questions or the right
questions at the right time.
>> Thank you, councelor. I'll go to Mr.
Dickens. Uh thank you madam chair and
through you what's [clears throat]
before you is the cold weather framework
uh and we would recommend that committee
debate and discuss uh and make a
decision on what you would like to do
for the winter response for the cold
weather response. We were directed last
cycle to um it was referred back to us
to go and seek out this federal funding.
Um and when all signs pointed to we
weren't going to get it, we published
our report for the agenda. The
announcement came in uh barely in time
for us to meet the added agenda. Uh and
that's what you see before you is this
is the cold weather framework. It's got
federal funding like we were asked to go
and find uh now available to fully fund
it. um to debate and discuss what it
means for those that are not getting
this funding cuz last round of UHI there
were several organizations that were
receiving UHI funding not just one or
two there were several. Um, so we're
proposing as per council direction,
apply the UHI funding to the cold
weather. Then uh once we receive those
funds, we can definitely report back
with the best use of the remaining funds
and council can make decisions at that
time on what you would like uh to see in
this community and how you would like to
pay for it.
>> Councelor Hopkins.
>> Yeah, thank you for that clarification.
So right now the 2.5 million we're good
with uh um supporting our winter
response
able to make to to meet um those
requirements. The 350,000
uh that will go back to the city will
become a further conversation. At what
time through you madam chair?
>> Mr. Dickens.
>> Thank you through you chair. Very good
question. So, um, we would need to have
a decision from council that we can then
send back to the federal government to
say this is how we plan to use your
money. Uh, they have indicated that
funding winter beds in overnight spaces
is in direct alignment with their
program criteria. So, at bare minimum,
we can say, you know, our plan is to use
2.1 million of this to fund our cold
weather response. uh pending discussions
later on in this agenda,
committee can direct staff on what to do
in the report back.
>> Thank you,
>> Hopkins.
>> Thank you. I have councelor Ferrer and
next follow Mayor Morgan.
>> Uh thank [snorts] you, Chair. Uh I'll
start with just 2.1 uh with Canada Life
and their um investment for Victoria
Park. I appreciate that. Long-standing
um community member, business partner of
of London and downtown. So, I appreciate
that. And I do appreciate um like you
know the lighting, the accessibility
improvements that they'll bring to that.
And it is their 100th anniversary for
the Duffren block. Uh they have
different sections of the building that
were built in last years, but the
Duffren side here was built in 1926.
I'll go [clears throat] to 2.2 because I
do got some questions there. And the
only reason I'm going to go there is
because we do have the UHI funding
component there. Um, and just like just
looking at the debate, I'm going to try
not to get into 4.1, but I do want to
ask about um I guess um the money part
like the money allocations like in this
report in the uh revised agenda.
Anyways, we see that uh we had that
committed $350,000 allocated to those
outreach agencies and I do understand
that that was supposed to be applied
retroactively uh to expenses that they
were incurring during the time while we
were waiting for those funds. So, I just
wanted to first ask how much of those
retroactive expenses are taking up that
350 like what is do you have the exact
number of what will be left over um at
this point in time.
>> Thank you. I'll go to Mr. Dickens.
>> Thank you. And through you, Chair, it
would be a full reimbursement. So, the
350,000 would go back to uh offset the
municipal investment.
Councelor Ferrer,
>> how much is um currently left un um
allocated still from that 350,000 at
this point in time? I believe that we
were retroactively paying for the
services till the end of last month, I
believe. So, how much is left over of
that 350,000?
>> I'll go to Mr. John
>> through the chair. We've actually used
up the full allocation of 350,000. The
service extension brought us to the end
of last month and the agencies have uh
concluded their operations and the full
amount has been used.
>> Councelor Ferrer.
>> Okay, thank you for that. Um okay, so I
appreciate um that we did get the um
2.57 million from the federal
government. I have lots of things to say
about this, but just to keep in the
parameters of this discussion here. Um I
do appreciate that we're going to be
able to um pay for our winter response
um with that money. Um, and I guess I'll
wait for my other comments uh for the
actual outreach agencies when we get to
4.1.
Um,
so I guess I'll leave it there uh as it
is right now. Um, but from that uh we
won't have any remaining money like what
is the remainder of that 350,000 that
we're going to be paying retroactively
to the work that these outreach agencies
were doing with the allocated amount for
the winter response as we have
prescribed in front of us. Is there any
remaining funds that will be left over
>> Mr. John
>> through the chair for the funds that
we're talking about for this um recent
UHI UGI announcement we would have a
remainder of 75,000 approximately left
over
>> counselor
>> and committed of that 75,000 is there
anything committed for that money or is
that money going to be held until we
find uh some commitments for that
>> Mr. John
>> through the chair. We haven't made those
decisions based on uh the agreement that
we just re received last week from the
federal government. Um we do have a
responsibility to update a community
encampment response plan that is
attached to this funding and it would uh
identify in that plan how we would use
the funds and this would just be based
on the council decision today. A
committee decision today. We um could be
looking at administrative components or
any other direction that we might
receive from committee.
>> Council Ferrer.
>> Thank you. And what's the likeliness of
getting additional unsheltered
homelessness encampment initiative
funding in addition to what we have
already had committed to us?
>> Mr. John
>> through the chair. We haven't heard any
updates from the federal government on
this. We don't have any reason to
believe that we would get any additional
funding.
>> Counselor.
>> Okay. Thanks. Those all my questions.
>> Thank you. I'll go to Mayor Morgan next.
>> Uh yes. perhaps I can help with some of
my colleagues um concerns about the
funding so that we can address this
issue as well as the other issues on the
agenda. Um so this is an opportunity for
us to receive 2.577 million from the
federal government. Um, and we can do
that because with council
decision-making, we're going to say to
our staff, spend 2.1252
of it on winter response and take
350,000 and reimburse as is allowed
under the agreement, the money that we
spent and uh, backfilled for previous
work uh, that the UHI was doing. Uh, and
then that allows our staff to go and
write an agreement with the federal
government to say, "We'll take the
money." They transfer the money. The
$350,000 goes back into the social
services reserve fund. I believe that's
the name of it. And the $75,000 staff
have said they just haven't quite
figured out exactly what to do yet. So
that's $425,000.
The maximum flexibility for the
municipality, the maximum flexibility is
for us to do this because we fund winter
response. We meet the obligations of the
the UHI programs. we put $350,000 back
in the reserve fund which we can
allocate
however we want within the parameters of
how that reserve fund can operate. So
maximum flexibility here when we deal
with uh the item later today as Mr.
Dickens said and again I don't want to
mix the debates we have options on the
table to say to our staff go back write
a report and find out you know maybe we
want to still spend the social services
reserve fund money on outreach programs.
Maybe we want to do that. That's a
decision we have to debate and decide as
a council. Staff can bring a report.
They will have the maximum flexibility
to spend that money on services if we
meet the obligations of the federal
grant by doing those two things because
we will be able to spend money out of
the social services reserve fund with
greater flexibility than if we spent it
under the parameters of a grant and
agreement with the federal government.
So we can reimburse ourselves for the
the stuff that we've already done. we
can fulfill an obligation which is
currently was going to be funded from
the the uh the the budget contingency
reserve which again council referred to
this meeting because they weren't happy
doing that. Now we have the opportunity
to actually meet those winter response
obligations with federal dollars and
have flexibility to do other things
should we choose to do so. But we have
to have that debate and Miss Campbell
will give a delegation. We'll hear some
options what we can do. We can make a
decision to have our staff report back
at a future time on what to do with
that. But I support the direction before
us because it maximizes the flexibility
of the municipality to respond to
multiple needs in the community in
different ways. So um I I don't know if
that helps with colleagues who are a
little uneasy, but I think this is a
good path forward that does not preclude
any sort of future discussion later in
the agenda.
[clears throat]
>> Thank you. Uh councelor Trasa, you have
about 30 seconds under 30 seconds
remaining.
>> Um number one, that's very helpful.
Thank you. Um, number two, what is the
effect of our uh disability to spend
money after a certain date under the
lame duck rules and how that would
pertain to any of uh this discussion or
is it not relevant? Could somebody help
me with that?
>> Thank you. And that's your time. Just a
moment.
I'm looking to Mr. Dickens, Miss Dory,
or anyone else from clerks that wants to
take the question on lame deck rules
>> or or any delegated authority. Go ahead,
Mr. Dickens.
>> Through you, Madam Chair. Um I'm not a
lawyer. I just play one in council
chambers. Um, in the attached bylaw, it
seeks delegated authority to execute the
agreements and receive the funding. Uh,
federal government says it would be
about a month from signing until money
would flow, which would still be in
advance of cold weather and this plan
being activated December 1st. Um, so to
your question, Council Trusso, I I don't
think the lame duck would impede us
here. If it is approved at committee
today and passed at council uh by the uh
25th of August, we could then go ahead
and uh execute the agreement with the
federal government and then enter our
service agreements with service
providers.
>> Thank you. And that's your time. Okay.
So I will go to councelor Pribble if you
can take the chair so that I may speak.
>> I have the chair and I recognize
councelor Ramen.
>> Thank you. Uh very much appreciated. I
want to start with my sincere thank you
to Canada Life as well for their
donation to Victoria Park and their
continued investment into this area. Um
it was wonderful to see them activate
the street in the park uh with their own
event recently and uh I look forward to
seeing what that investment does. I know
it's something I've heard complaints
about and concerns about in the past as
well. So very pleased to see this come
forward. On item 2.2, to uh the proposed
winter response. Um I just wanted to ask
a clarifying question about the report
um and as it pertains to Cronin Warner
and uh the mention of uh coming back for
multi-year budget. Uh I just want to um
understand does that preclude them from
uh participating in any procurement
processes in the future under um our
other shelter funding?
>> Thank you. and going to the staff for
their feedback
>> through you Mr. Presiding officer. Um it
wouldn't preclude the organization from
participating in the procurement process
um where we find ourselves in uh uh
different timelines is uh looking to
keep those beds activated now uh use the
funding until March 31st and the shelter
procurement policy or process would not
be completed by March 31st 2027. So you
would have a gap in service. So the
original intention was um come back
through the MYB process with a business
case. Now that business case can be term
limited. It can be a 2-year, it could be
the 4year uh whatever that may be. And
that would be for uh the council of the
day to decide and direct staff and and
have that uh discussion. Um but we would
absolutely as I think we've said before
is uh organizations uh could certainly
participate in the procurement policy
when it comes to uh shelter spaces.
>> Thank you councelor.
>> Uh thank you and through you. Um I'm
just wondering when I read this and and
saw the inclusion and the extension to
June 30th. Um, I'm just wondering for
maybe also for the public information
just what does that additional timeline
allow us and the organization because my
understanding was there was concern
about ramping down before the end of
March and I'm just wondering if you can
explain what that additional timeline
provides us with
>> and going back to the staff
>> uh through the miss uh through the
presiding officer um this would allow us
to make decisions around referring
clients out of the space if the funding
doesn't continue. If we need to find uh
additional uh spaces to relocate clients
to would allow us to do that work.
>> Thank you, counselor.
>> Thank you. Does it mean that those beds
are available all the way till June 30th
>> and going to the staff
>> through the presiding officer? um we
would work with the operator in this
case to ensure that um there would be
adequate time to be able to refer
clients out. And so that could mean that
uh we pause admissions any new
admissions into the space at a certain
point. It could be um anywhere you know
post post March between March and June
uh to allow for time to be able to refer
people out. So the beds may not be
available straight through to June for
any new admissions but we would um still
operate the spaces until June.
>> Thank [snorts] you staff counselor. So
[clears throat] my concern would be that
I would want to ensure that those beds
are available in the system until the
end of June. So I guess my question and
this is something I'm hoping can be
sorted out on the operational side is
that if it wasn't to take uh folks that
could stay for long term, it would still
apply as short-term space just like it
would in any other shelter. So I'm just
wondering if that's something that can
be worked into the agreement. Otherwise,
why are we continuing to fund a service
that isn't going to provide full service
until the end of that time?
>> And going to the staff for response
>> through the presiding officer, I think
uh what the organization had indicated
that with a hard funding stop of March
31st, they would naturally see some
staff potentially leave or they would
want to start to wind down services
prior to March 31st. So what they had
indicated as part of this uh expression
of interest and this exploratory work
was with the additional time it allowed
for services to continue without uh
disruption through to March 31st. We can
certainly work with the provider uh to
ensure they remain operational as long
as they can and it would be incumbent
upon the operator to try and make sure
they they stretch those staffing
resources and dollars as far as they can
to keep those beds available. We would
be in a position though if they start to
lose staff and they're unable to open or
can't operate at full capacity, uh we
would have to try and manage that
reality.
>> Thank you, councelor.
>> Thank you. And this would be reflected
in any service agreement or any
continuation of funding that's written
in.
>> And staff,
>> yes, that is correct through you,
>> counselor.
>> Thank you. I appreciate the answers to
those questions. Um, I did put the
referral forward for this motion and
tied it back to the UHI for this exact
reason that we needed to find an avenue
and a pathway forward to fund these beds
and the federal government and the
opportunity to do this through UHI uh
seemed like the right response um to be
able to uh continue these services but
also to extend the service. We saw what
happened last winter. We did our very
best, but we had additional needs. And
so, this is a way to address those
additional needs. What kind of report
back can we expect in anticipation for
the next multi-year budget ask? What
kind of response um and report back will
we get on
this next winter?
>> And going to the staff for feedback.
through you, Mr. Presiding Officer.
Thank you. As we just confer here, um it
would be difficult to tie it to the
business case as we report back because
it would be too early to do that. Um but
what we would look to do is bring back
status updates, status reports to uh
council in terms of perhaps a mid-winter
and a year and a end of program report
uh that uh similar to what we did this
past winter with updates to committee on
uh number of folks accessing services,
the type of um trends we're seeing,
referrals, that sort of thing.
>> Thank you, councelor.
>> Thank you, chair. My final comment would
be um I really appreciate the
information. The one aspect I would like
to better understand is unmet needs and
I'm wondering how we can incorporate
that into our reporting going forward.
>> I know you stated it was a comment but
at the end it was a question mark. Do
you wanted them to answer or are you
okay with it
>> going to the staff for the answer? Thank
you
>> through you. Um staff are working on
this presently. We are looking at a
variety of metrics to determine the
unmet need in the city of London,
including turnaways from different uh
winter spaces and shelters, including
the number of people that we might uh
use diversion funds to um provide
temporary accommodations and hotels, the
number of um callers that reach out to
us looking for services that we are
unable to provide. So, we will we are
working as part of our housing stability
action plan to come up with a set of
metrics to be able to report on this in
future reports.
>> Thank you. Anything else? Councelor
returning chair to you and no one else
on the list currently. Thank you.
>> Thank you very much. Looking for other
speakers. Councelor Stevenson, go ahead.
>> Thank you. Um there was mention that uh
the UHI that the winter response fit
nicely under that. Is there any concern
that the 770,000 for the April to June
doesn't really qualify as winter
response?
Go again.
>> Going to the
Mr. Dickens.
Uh
>> thank you. And through you um
[clears throat] Miss Smith was just
providing me the accurate information.
Um so we have two different funding
sources on this report. Uh so what we
would do is we would prioritize the UHI
funding up until the end of March and
then we would uh use our municipal
funding source for any of that
continuation. The fact that the the
spaces will be created uh fully align
with UHI's expectations.
>> Counselor,
>> thank you. And what's the municipal
source?
I'll go to staff when you're ready.
>> Thank you. It's the um operating budget
contingency reserve u uh fund. It is 3.6
million. That's in section 3.0 financial
impact and considerations.
>> Councelor,
thank you. And then there was just talk
about the problems that happened with
the hard stop at March 31st. And I
remember this in the first couple of
winters of our term where that was a
really big issue. And yet somehow we're
back to a winter response that looks
very much like the one that was
problematic in the first couple of
winters. So given that we were just
talking about that, how is this we got
to have 121 spaces that will end March
31st when the April weather is pretty
nasty. um how are we avoiding the issues
that we had in previous winters?
>> Miss Smith,
>> thank you. And for the chair, actually
our plan last year was starting in
January. We opened up in December with
some flexibility both of city staff at
our center and our community opened
early too. And in addition, we did go
into April. So we were flexible and we
moved with the weather that allowed us
to. we had enough resources in our
approved budget in order to do that. So,
we were able to continue until the
weather uh until until the weather
approved. So, I can't imagine if it's
it's hard to predict at all what the
weather will be like. We take this on
averages as we looked over the last 5
years and this is our best estimate.
Last year, we weren't supposed to start
until January. So, now we've increased
that and started in December to March
31st. It's not a hard stop. It never was
last year. And we will continue uh if
needed if that uh the extreme weather
continues into April, which did for a
few days in April of this this past
2026.
>> You have a good memory, Miss Smith. Uh
Councelor Stevenson, go ahead.
>> Yeah, thank you. Well, I remember it was
a motion of counselors through committee
that extended it to April 30th, but
maybe I'm wrong because at that time we
did the uh exemption for 696 Dundas. But
so you're saying that this isn't a hard
stop at March 31st. And where's the
funding going to come if April turns out
to be a nasty weather? Is that built
into this in terms of when we delegate
amendments? Is that part of that?
>> Miss Smith,
>> thank you. And through the chair, I
can't speak to Mr. Dickens and his
funding, but for us when we looked at
this, we built it in. You're right. You
we did come back to council. That was to
uh increase the beds and open them every
night. So instead of the remember our
our winter response last year was at a
minus15 threshold. So council approved
additional funding to keep those beds
open um every night uh just in our
community a with our community
organizations. So we would look and we
had cost savings because we didn't open
as many times. So we we were able to use
some cost savings and some efficiencies
we found is we monitor our budget
weekly, monthly, daily, and if if it was
a bad winter, if we knew it was coming,
then it wouldn't preclude us from coming
back to council with a recommendation of
if we needed to continue into April and
how long.
>> Councelor Stevenson. So just to be clear
on that, so it would come to council in
March on based on the predictions of
April or is this something that staff's
going to look after?
>> Mr. Dickens.
>> Uh thank you chair and through you. Uh
in all likelihood this is going to look
at um the framework spells out December
1st to March 31st to try and make it
clean, clearcut, not dependent on two
out of three weather forecasts and
weather warnings and all of that stuff.
So, we're recommending until March 31st.
If by chance there are days in April
that are frigid cold or nasty, we we in
all essence we're looking at
organizations to make those decisions to
uh maintain their spaces or open up
their spaces again. Um, based on
conversations with the organizations,
based on previous years, we felt that if
we had come to committee with a report
that said we wanted to create all of
these spaces from December 1st until the
end of April, we would get the other
push back that there's not enough days
in April that are uh below freezing or
at minus 10 that would warrant uh that
type of investment. So, we went with the
March 31st uh deadline. It's also the
end of fiscal. aligns nicely with our uh
funding envelopes that we received from
different funding sources. Um so if
there was a need to open up additional
spaces and there was extraordinary costs
incurred, we would look at how we can
manage that in the first month of a
brand new fiscal year and I imagine we
could probably manage it relatively okay
given the prospect of how many days it
could it could potentially be.
>> Councelor Stevenson.
>> Okay, thank you. Well, that's good to
hear and it's not what happened in those
first couple of winters where everything
shut down and there was very bad press
and a tragic death uh outside one of the
shelters as well. So glad to hear that
the agencies will open their doors if
the weather's bad. Um I I wanted to when
I look at this there were a bunch of uh
shelter spaces. So the report says that
uh demand exceeded expectations. And yet
when I look at the winter response from
last year, my sister's bed had five, my
sister's place had five beds. This
current winter there's going to be 15.
From what I can see, Cronin Warter had
95 beds. This year it's 98. Lenning
Cares had 25. Now it's going to be 30.
So, I'm wondering sort of why those
extra beds weren't available last year,
but they are available this year. And is
this the max capacity or is there still
un u unused capacity in these shelters?
>> Miss Smith, thank you. And and through
the chair, so a number of these are
warming spaces. So, it's based on the
organizations. We went out and we met
with the organizations and we asked them
what their capacity was and what they
were able to provide. So they looked
from drew on their experience from last
year. Often they their capacity was 25.
Often they were close to 30. It's very
hard as you saw us in boil to turn away
people. We never did. Our capacity was
60. We exceeded that and almost doubled
that when we opened. So we looked at uh
what our numbers were last year. We knew
for those warming spaces probably 120
would allow us um provide us so that we
didn't have to turn anybody away. So we
went to our community organizations and
asked them what they could do. So based
on their staffing, their abilities, the
resources they had, they identified the
numbers, the maximum numbers that they
could do in warming spaces in in their
organizations.
>> Councelor Stevenson,
>> thank you. And you just mentioned boil.
Could could you share with us uh what
emergency services were available the
nights that you were at boil in terms of
police paramedic security and uh why
those were necessary?
>> Miss Smith.
>> Thank you. And through the chair uh we
uh operated boil with city staff our
frontline staff who were not experienced
in social services. We have experiences
and and we trained on first aid and
basic training but uh our we have a
partnership with St. John's ambulance uh
through our emergency management
program. So they offered to be part of
when they could. So when we opened boil
uh we reached out to St. John's
ambulance. So they provided if there was
any uh first aid required as you can
imagine the the frostbite and some of
the wounds and wound care we needed. So
St. John's was there to support us over
the night. We have contracted security
that I have met at most of my community
centers. So, we required contracted
security there to help support us. Um,
it's typically what we do when we opened
up our uh cooling center and we had
security too during those evenings when
we weren't open. It's was that's why we
uh suggested this year we open every
night from December to March. It's very
hard to explain to somebody who's not
looking at the thermometer that - 10 and
-12 isn't minus15. So we had people as
you could imagine at boil and people
dropped off when we weren't open. So we
needed security at a full-time basis at
boil and we also had the police and we
brought the police in to help support us
um if there were any uh issues if there
were people coming in that weren't
welcome. So, the police also supported
uh uh city staff um overnight at our uh
at our warming center at Bole.
>> Councelor Stevenson. Uh thank you. And
then I'm just wondering how when we
reallocate the spaces out to these other
agencies uh you know will those types of
services in terms of frostbite and that
be available or how are we addressing
those issues?
>> I'll go to Mr. John
>> through the chair. Um the services that
we're contracting out are with
established agencies that are already
partnering with various healthcare
services, security services, and so we
would expect that these services
continue with their existing
partnerships. And in fact, they the the
delivery of that might look uh
strengthened because of those agency's
existing partnerships.
>> Councelor Stevenson. Okay. Thank you.
And I had another question around uh
London Cares and 696 Dundas Arcade
location. They're both offering 30
warming spaces for 11 or 12 hours a
night, but the the cost of London Cares
is 183,000. Arcade is 363,000.
So almost twice the cost. Can you help
uh me understand that,
>> Mr. John? through the chair. Those
numbers are based on occupancy costs
largely if those facilities um including
utilities and and rental payments and uh
various occupancy costs to operate those
buildings and so they look different
based on the type of building that the
services are being offered in.
>> Councelor Stevenson,
>> thank you. Um I do we have budgets for
those that would be publicly available
though because both those locations
already have those locations all the
time for their regular work. So this is
just incremental warming space
overnight.
>> Mr. John,
>> through the chair, those would be made
available through the agreements that we
set up with the agencies.
>> Councelor,
>> thank you. And could those uh agreements
be produced publicly on the public
agenda?
>> Mr. Dickens.
>> Uh thank you through you, Chair. I
believe uh the last advice we received
from the clerk or from legal was uh with
the council direction we can bring those
back in uh public session and uh we
would just work with privacy to make
sure we're compliant with some of the
regulations. If there's any information
that uh should be shared is shared and
if there's any information that might
not be shared that it's not.
>> Thank you. So just to clarify you
require a motion here
>> through you chair that would be best.
Thank you
>> counselor. Thank you. I can't do it
here, but I'll do it at council if it
isn't done here. I do think for
accountability and transparency, we've
done it in the past. We just aren't
doing it consistently, and people really
care about this issue and the uh
particularly the winter response. So,
I'd like to see that happen. If somebody
here at committee is willing to do the
work at committee, that would be great.
>> Thank you. Looking for any final
speakers on 2.1 and 2.2. Sorry,
councelor Stevenson. Sorry, I forgot one
other issue that I have which is well I
got two I guess um the location the
arcade location of 40 spaces is to be
determined and that's something that the
public really wants to have a say in or
let's wants their elected
representatives to have a say in as to
where that is located. So um again if if
people are willing to do the work at
committee I'll hear through staff how uh
council could retain that final
approval.
Thank you. I'll go to Mr. Dickens.
>> Uh thank you through you, chair. Um I I
think what the agency requires is a
commitment that there is a funding
potential like when for public clarity
and any misconceptions out there. This
would not be committee approving this
framework and us writing a check to an
organization for spaces that don't
exist. it would be approving the up to
amount and that allocation be uh
permitted for that use. Uh we would then
need to see that the organization was
able to find a space uh and that space
was suitable and adequate and and met
the needs and and all of those things.
So, uh, as staff though, we would be
happy to come back, um, with an update
to say, you know, the organization, uh,
a never found a site or b found a site.
Here's where it is, and we bring that,
uh, to committee for you to, uh, support
because then we would release those
funds if they had the location.
>> Councelor Stevenson, you have about 30
seconds. Go ahead.
>> Thanks. So, just to confirm that that
would allow council to approve the
location, not just be informed of it.
Mr. Dickens,
>> thank you. Similar to the framework
that's in front of you, which lists
locations, council's endorsing and
approving all of it. Um, so yes,
likewise, we will come back and say the
remaining 40 spaces were found and and I
don't want to presuppose the outcome
here. If if the arcade comes back and
say they found two locations, they have
20 spaces each and the cost is um under
budget or on budget, uh we would present
that in front of you as well for
consideration. So yes, very much like
committee is approving these uh this
framework with these costs and these
spaces, it would be the same uh when
that last location is known, we would
bring it to committee for you guys to
approve.
>> Counselor, thank you. And then uh we
were talking about the shelter
guidelines later on, but the allowance
of illegal substances inside, is that
something that these warming spaces will
be allowing as well? And there's also a
concern about stolen goods where I heard
a story where the police identified the
stolen goods as being on the premises of
one of these locations and they weren't
allowed entry. So, do we have policies
around that?
>> Thank you. And that's your time, but
I'll go to staff to answer that
question.
>> Through the chair, we would uh mandate
this through the contracts that we have
with the agencies that receive the
funding um to ensure that they have a
safe space for clients and staff and
anyone that accesses those services. And
that would include all the provisions
that we set forth in shelter guidelines
around safe belongings for clients and
safe storage um spaces and all the other
parameters that come with ensuring a
safe operating space for both clients
and staff.
>> Okay. Thank you. And just to answer your
question on the because we're on consent
items, we can amend the consent to add
that portion because they're tied
together, but you can amend it at
council to get the contracts. Just
wanted to give you that information.
Okay. So, any looking for any final
speakers on 2.1 and 2.2?
Seeing none online and none in chambers,
we will open the vote.
Closing
the vote. The motion carries six to
zero.
>> Okay. Thank you. So 2.3 will move to
item five which is our deferred matters
and additional business. We will move to
schedule the items which is 3.1 which
includes the delegation from Mr.
Samuels.
Uh okay. So we are moving to item uh 3.1
which was the delegation by Mr. Samuels
for ESCAC as well as the additional
communication from Mr. Traso. Sorry
about that. That was timing is never
right. I know. [laughter]
So um Mr. Samuels I'll give you a moment
and if you're prepared to do so you can
uh Okay. Wonderful. So, um, you have
five minutes. You've done this before,
so please go ahead. Uh, no delegation
request is needed when it's a member of
the committee. Go ahead.
>> Good afternoon, counselors, staff,
members of the public. My name is
Brandon Samuels, and I'm here to present
the advisory committee's report. The
committee included a couple
recommendations, so I came to provide
you with context. The first
recommendation is responding to a
request we received from staff to share
feedback on a new program which offers
rebates to help reduce rodent
infestations in buildings. We provide a
template that we think would help to
keep track of how the rebate is used and
identify risk factors at buildings
undergoing treatment. I'll spend the
rest of my time on the committee's
second recommendation relating to
preparedness for extreme heat and
wildfire smoke. Uh, councilors Trroso
and Ferrer have taken initiative to
bring forward a motion which is very
much aligned with our recommendation.
And so on behalf of the advisory
committee, I would encourage you to
support the motion. The advisory
committee considered extreme heat and
smoke together because we're starting to
see these conditions overlap during
summer and responses involve similar
measures. The city has emergency
response programs as required by
provincial legislation. The city works
closely with partner organizations and
agencies as part of an emergency
management program committee. The city's
emergency response plan includes an
extreme temperature protocol that gets
activated based on guidelines from the
health unit. Typically, if there's a
heat event coming up, London would
receive about 3 to 5 days of advanced
warning from Environment and Climate
Change Canada. The city opens cooling
centers, promotes pools and splash pads,
and puts out advisories. This system
seems to work. The [snorts] advisory
committee thinks it's worthwhile for
council to consider how the system can
be strengthened. We wonder, will the
city be able to meet growing needs of
the community? Is the city fully
engaging all interested parties,
schools, tenant groups, frontline
agencies to provide effective heat
relief to everyone who needs it? Do the
city's partners have enough support?
Cooling centers can be life-saving.
However, accessibility barriers may
prevent Londoners who are most in need
from being able to use them. For
example, London does not appear to have
a map that clearly identifies locations
of all the cooling centers. I had to go
onto the city map and select a bunch of
layers to export this printout. That's
all I could find. Um, the health unit
warns that during extreme heat, if you
have health conditions, you should not
exert yourself outdoors because you are
at higher risk. But meanwhile, the city
advises traveling to a cooling center,
which may involve leaving your home and
exerting yourself. Around 80% of
households in Ontario rely on air
conditioning in the summer. This leaves
nearly 1 million households without air
conditioning. Access to air conditioning
is significantly lower among renters and
lower inome folks. Suppose you are a
renter in London without air
conditioning and unable to get to a
cooling center due to your health or
mobility. What else are what are your
options? Where can you go for heat
relief? It seems the city currently
lacks overnight options for cooling
centers. Heat waves can be especially
deadly when heat extends overnight,
which is when the body normally recovers
from heat stress. Research shows that
deaths increase as a result of extended
higher overnight temperatures because
the health effects of exposure
accumulate over time. In 2021, an
extreme heat event in British Columbia
killed 619 people in around a week. It
was the deadliest weather disaster in
Canadian history. According to the BC
Coroner, 98% of those deaths were people
in their own homes. This year, heat
waves in Europe have killed nearly
35,000 people so far. These might seem
like far away prospects for London, but
they're not. We're seeing more extended
heat in southern Ontario. Just a few
weeks ago, we had conditions that felt
like 48 degrees C with humidity. And
during that period, Toronto Public
Health reported 39 heat related visits
to the emergency room. Compared to heat,
we believe London is less prepared for
poor air quality due to wildfire smoke.
As far as we can tell, smoke is not
considered in any emergency response
plan. Because smoke can blow in
suddenly, it may be difficult to
predict. Last month, the city canceled
programs due to poor air quality and
referred everyone to the health unit for
guidance. At the advisory committee
meeting, we consulted with staff from
the health unit and from the city. We
found their answers to our questions
suggest some gaps in London's overall
ability to handle poor air quality
outdoors. For example, unlike Toronto,
we are told London does not have a
protocol for checking if a building is
leaking air and allowing smoke to enter
from outside. Nobody could tell us how
cooling centers are monitored for indoor
air quality. While the federal and
provincial governments are distributing
free respirators like N95 masks to
health units and local groups serving
people in need. London's health unit
told us there's no funding for them to
provide masks to people who cannot
shelter from smoke. when we tried to
confirm who's at greatest risk and who
should be wearing a mask outdoors during
smoke. Um we found differences in
guidance from the city for its
employees, from the health unit, and
from the province and from the federal
government. In closing, we proposed that
a staffled review and report back could
help to clarify what London is already
doing and maybe identify areas for
improvement. Looking forward to your
discussion today and hoping the
community and the next counselors to
serve on this committee will be properly
informed. Thank you.
>> Thank you. Um, I would like to go to
councelor Traso who has an added
communication
uh on the agenda. I'm wondering if you
would be prepared to move the
recommendations coming out of the ESICAC
uh uh report as well as your motion at
the same time.
Yes, I would like to um
[clears throat] indicate that we have uh
heard a delegation from the chair of the
committee and that is received along
with the report which is in the agenda
and um I will also move the um the the
item that uh councelor Ferrer and I put
on the agenda. I won't read the whole
thing because it's a long discussion,
but uh the operative section says civic
administration be directed to report
back by Q2 2027 with the review of
programs and procedures
for [clears throat] responding to
extreme heat and poor air quality,
including a scan of extreme heat and
smoke relief strategies in peer
jurisdictions,
operation of internal policies for
employee health and safety, and a
summary of best practices from Ontario.
provincial and federal authorities and
new paragraph that the Middle Sex London
Health Unit, the London Fire Department
and Environmental Stewardship and Action
Community Advisory Committee be
consulted as part of this review
submitted by myself, seconded by
Councelor Ferrer.
>> Thank you. So, your motion's on the
floor, including the East Cak motion as
well with all of the recommendations
that came out of their report. Uh, would
you like to speak further to it first?
I I want to thank the uh advisory
committee. Um the advisory committee
really did their homework on this one.
They did a lot of background research
and that they did the kind of background
research that requires a certain level
of um scientific and uh research
expertise. So it's it's particularly um
appreciated. I think that there is going
to have to be staff work on this. But
when we when we receive uh when we
receive a recommendation from a
committee of this quality, I think it
takes uh much of the burden uh off off
of the staff and I think it makes it
easier for us counselors to say with
confidence that we want to pass on the
um recommendations of this advisory
committee. I personally don't have a lot
to add other than the one point that I
want to stress. And the one point that I
want to stress is for me the the the
underlying purpose of this whole um
motion is to make it a little bit easier
for the next council to hit the ground
running in terms of dealing with this
issue which I think represents a bit of
a gap in our in our current program. So
rather than the new council have to come
in, ask for a report, go through all of
that, wait 6 months to a year, um there
will be there will be information on the
on the ready that they can just pick up
and and run with. And I think that it's
it's it's great planning for an outgoing
council and the advisory committees that
support the council to do this kind of
uh uh ongoing work. So once again, thank
you very much for the delegation and to
the committee and I put my motion on the
floor.
Thank you. And I have councelor Ferrer
next.
>> Uh thanks chair. I don't have much to
add further than what I saw in the
report uh from the advisory committee as
well. I do want to say this. In addition
to um the great research and work that
you did, the communication that you
brought to council as well to counselors
um just letting us know kind of where
you're at, answering our questions as we
asked them. I thought that was really um
extraordinary as well. So I just wanted
to point that out as well. I guess the
point that I would point here to is, you
know, for myself, like I would consider
myself a healthy younger individual and
in specifically about the wildf fire
smoke uh that we had a few weeks back
that affected me. Um I could feel that
in my throat and I could I I I even got
a couple of headaches during that time.
And I think that just thinking of
healthy individuals being negatively
affected by that, I do believe that
there is some kind of improvements that
we can bring forward here. And I do
think that the direction that we're
bringing here, especially considering we
could put this into the emergency uh
management plan, considering that we are
looking into other jurisdictions, seeing
what they're doing, um is probably a
good way to go. I would also include uh
this um I did ask the question, I
remember when I was speaking to Mr.
Samuels over the weekend about the N95
mask requirement and I did see that
there is a program out there I think
it's from the um uh the Red Cross I
believe it is that they do provide the
N95 masks and those are already funded
as well and that's something that our
health unit and the city could tap into
especially to provide to city employees.
So just the research that you brought
forward and just kind of finding areas
that there wouldn't be necessarily um
cost implications for us because these
programs and these um items are already
funded I think is some really good work
that really was pointed out there. So I
just wanted to add that uh to councelor
Trusso's comments and um I'm happy to
support this. I'm happy to second it.
And uh I I agree. Um just providing the
information for the next council and for
the next committee and uh finding a a
better framework moving forward so we
can cover these bases is something that
I think is a really prudent way for us
to go.
>> Thank you. I have councelor Hopkins
next.
>> Thank you, Madame Chair, and thank you
to the uh two councilors for bringing
this forward. Also, Mr. Samuels, thank
you for being here. Thank you to the uh
committee members on the advisory group
on the work that you've done. I think
there's a lot of work there. So, thank
you for that and giving us the
information to help us understand uh the
challenges and concerns. So, I'm happy
to support the motion. A quick question
for you to staff would be, [gasps] is it
enough time Q2 2027? And I know that's
going to get us just before the summer
season, which is important information
to have, but just want to hear staff's
thoughts.
>> Thank you. I'll go to Mr. Parody
>> uh through the chair. Uh Q2 2027 is
perfectly fine. Uh this information,
thank you uh for bringing it forward. Uh
the two counselors and the advisory
committee uh we'll uh we'll take this
back if it's the will of committee and
counsel. happy to build out this report
and have the conversations and uh get it
back in a timely fashion.
>> Councelor Hopkins,
>> I like the idea timely, too. I think
that's going to be important for next
year. I uh am very um uh appreciative of
the uh motion uh asking uh that
consultation be done with the advisory
group and with um Middle Sex London
Health Unit and the London Fire
Department. And I think that
collaboration and information uh is
really uh helpful to the city moving
forward with this one. I do want to say
I have had a resident reach out as a
parent uh who has children in uh
I guess playing soccer. It it it seems
and being part of um a number of soccer
organizations throughout the years, it
does take the burden off uh these
organizations and our own uh recreation
uh facilities as well when we have city
direction. uh it it is very helpful uh
on a number of areas but more important
it does give uh organizations guidance
as to how to proceed uh going forward.
So it is very very important to have. So
thanks again to the two counselors.
>> Thank you. Looking for other speakers.
Okay. Seeing none in chambers, none
online, we will open the vote on this
item.
Councelor Hopkins.
>> I vote yes.
>> Closing the vote. The motion carries six
to zero.
Thank you to Isac. Thank you, Mr.
Samuels, for your presentation. And with
that, we will move to item four, which
is our items for direction. Uh, we have
item 4.1, which is council's extension
of interim bridge funding for outreach
services. We have a delegation request
from Miss Campbell, which we will deal
with first. I'm looking for a mover and
seconder on that item. I have councelor
Choso, councelor Prible. Thank you. And
just a moment while we repair that
motion.
Okay, that's open.
Councelor Hopkins,
>> I vote yes.
>> Closing the vote. The motion carries six
to zero.
Thank you. I will invite Miss Campbell
to the microphone. You have five minutes
for your delegation. Please go ahead
when you're ready.
Thank you through the chair. I'm
grateful to be uh with you today. Um
the conversation has changed
significantly just by being in the room
today. I'm grateful uh to hear the
debate and discussion about the winter
response. Um, I know that's not the item
we're on, but I I have to speak to that
because it's so critically important
that we have an infrastructure and
organizations and uh staff to respond to
expanding and contracting of services
year round. Uh even listening to the
other discussions today have been very
informative around the needs of human
beings in a climate change environment.
Uh I just want to highlight the need and
why do I come to you each time we're at
the end of one funding cycle to the
next. I think it's critically important
that uh members of council understand
that our system we're talking about the
procurement of the system as a whole
does not include uh a large envelope of
funding around outreach and that front
door first point of contact emergency
responsive services. And so many of
those things are funded through
short-term funding envelopes that come
to the city with a strong and good plan
and evidence that demonstrates why that
is important against a backdrop of an
increasing population of people
experiencing homelessness in our city.
It's no surprise to anyone in this
horseshoe uh that the challenges around
safety, the sense of people uh
despairing, why are people still in this
position, our question of our system,
does it work? Are we getting the
outcomes that we're looking for?
continues to be the discussion rather
than we have outstripped the capacity of
the system we have. And so we find
ourselves continuously with a handout
and a question mark. What do we do with
the most basic of human needs? Do people
deserve access to a bathroom? Do they
deserve a meal each day? Should we
ensure that people have an indoor space
to have access to whether it's raining,
snowing, hailing, smoky? It's a question
mark. It's a question mark all the time.
But this council time and time again
thankfully has said when we have the
resources we need to invest in these
things. It is important. These are the
citizens of our city and we must do
something. I'm grateful for that support
and I know you get question too. I
looked at the communications and the
questions about transparency and what is
this funding actually bringing us and I
wanted to provide some insight to that.
Just during the bridge funding that was
provided, we had over 66,000
service interactions,
31,000 meals served. That's not from
other programs. That's just at the 696
Dundas Street location in the four hours
that we were funded.
Because you fund us for those hours to
the point of why is it so expensive if
we provide the night beds at our arcade
location? If we have no funding, it
isn't incremental funding. It actually
has to fund the whole space if we're
open at night. I can't promise donor
dollars, but when we have core funding,
we can add more. So, we added two th
2,365
overnight stays on top of the drop-in
spaces because we know there's a lack of
indoor spaces, particularly at night in
the summer.
We had 3,568
referrals from partner organizations
including police, EMS, hospitals,
426 referral turnaways with no resource
to connect them to.
529 case management appointments, none
of which is funded by our service
agreement. These are things we're able
to do through the donor dollars.
These numbers demonstrate both the
impact and the unmet needs. It's not
just the basic needs provision. It's
that basic needs provision with dignity.
And the consistency of a place to go
does help relieve a lot of our system
challenges as it relates to emergency
room and looking at diversion and
helping people have a place to go,
particularly 7 days a week.
There is no place in our city to go
seven days a week. There is no referral
for people to go 7 days a week if they
are experiencing homelessness and just
need a place to belong, a place to be
welcomed. Our shelters are at capacity.
Many of them provide those services
extra on top of what they currently do
at the capacity they have, but we are
outstripped as a community for these
types of spaces. So what does that
funding garner you? It garers you not
just the services themselves but
hundreds of volunteers who add to those
services a doubling of our capacity
through inind and cash donations.
It also garners you a system that is
ready to respond like in the winter
response. And so I just ask that you
would debate and consider where can the
funding come to stabilize these services
so that it doesn't all go into
short-term envelopes like winter
response but stably can be considered
when you're looking at the envelope for
your ongoing procurement of the system.
How can this be included and where can
those funds come from? Thank you.
>> Thank you. That's your time.
Okay. Uh just a moment. I have a
question for the clerk.
Okay. Councelor Traso, I have your
communication uh from the agenda. I'm
looking to see what you'd like to do
with that.
>> Um, thank you very much. This has not
been moved and seconded. So I think it
would be appropriate uh and I'm asking
for feedback from the committee ra ra ra
ra ra ra ra ra ra ra ra ra ra ra ra ra
ra ra ra ra ra ra ra ra ra ra ra ra ra
ra ra ra ra ra ra ra ra ra ra ra rather
than ver verbatim uh introduce this
motion which leaves which leaves some
details to be determined. I would rather
say um I would rather say the following
that the uh CPSC
recommend that civic administration
report back to the next CPSC
regarding the extension of funding for
delivering basic needs outreach and
diversion services including 519 pursuit
and arcade mission. Such report
shall include
sources of potential funding
for such services.
>> Thank you. Okay.
>> And I'm I'm sorry to do that on the fly,
but based on everything I've heard
today, I think that would be a more
accurate motion than what I submitted.
Thank you. Um, okay. I I want to respect
the intention of your drafted motion,
but one moment while we try to put that
together. Um, Mayor Morgan had prepared
something as well, but I wanted to hear
from everybody see if we can get on the
same page around the language in the
motion. Um, it doesn't uh directly name
organizations. It says direct to
procurement a process.
Okay, that's fine. Okay. So, I will have
it read out just so that we can make
sure that it's uh looking in in the
spirit of the same uh motion before we
proceed. Do you want to read it or would
you like us to read it?
>> Yeah, I'm happy to read it because I was
listening to my colleagues and drafting
some language and I'm interested in if
councelor shows okay with this. The
following actions be taken with respect
to the interimm bridge funding for
organizations determining basic needs
outreach diversion services. I I think
that's what the item is referred to, but
the actual motion is um and and I'm I'm
not sure if that changed or not because
I was um I'm working from my draft here
that civic administration be directed to
report back to a future meeting of the
community and protective services
committee with recommendations
respecting uh the procurement of any
necessary services including services
previously funded by UHI. Uh B the civic
administration be directed to consider
any unused UHI funding or funding
returned to the social social services
reserve fund as potential sources of
financing for such services and see the
communication of for uh by councelor
Estro be included for consideration as
part of that report back which covers
the um the language that he puts in. So
in other words um ask staff to do an
assessment of what's needed uh determine
a proper procurement process for that as
was kind of mentioned in the delegation.
uh look at a possible sources of
financing that we've restored and then
come and report back to us with some
options and recommendations that we
could consider debate and then decide
how to move forward with.
>> Council Trussa, are you open to that?
>> Yeah. Yes. And I would I would second
that because I think that uh more
accurately captures what what I'm trying
to do today based on everything that
we've heard in the last day.
>> Thank you. So, we've got a motion moved
and seconded. Uh Mayor Morgan, would you
like to speak to that motion?
>> Um sure. I will speak briefly to it cuz
I already did. Um I'm not I'm not trying
to get ahead of anything here, but what
I'm trying to say is we know that we
procured under uh EI um some services
that had uh benefit to the community and
supported council's overall direction on
you know getting people off the streets,
providing basic services and finding
them pathways to housing. I don't want
to be presumptuous to say let's just
continue to extend the previous services
that were funded under uh uh EI but
let's actually have staff do the work of
looking at what is necessary in the
system what how we would properly
procure that under a transparent and
fair process uh and then how we would
potentially fund it with some of the
money we restored but it certainly is
not limited to those things but just a
more robust process because I I think
what we want to avoid as was mentioned
in the delegation is we just keep
extending ing things. Before we had lots
of agencies doing it, then there was
just a couple. We extended for a few
months. This is not a a good way to
provide stable consistent funding that
supports the overall operations that
we're trying to achieve with support
supporting vulnerable individuals in our
community. So, I I this motion is more
let's do something a little more robust,
get their information back, and then we
can move forward as a council rather
than, you know, just extending things
once again each and every time it comes
along. I think it reflects both what
councelor Troau communicated the funding
that we saw that helped with winter
response as well as what Miss Campbell
said about um you know stop and go
funding is not is not uh really
beneficial for uh supplying and
supporting individuals in our community
who need some consistency and support.
So I'm not going to be presumptuous
about what what staff would bring back
but I'm very open to to hear what they
have to say and how we can move forward.
>> Thank you. Uh, councelor Traso, did you
have anything that you wanted to add as
a secondary the motion?
>> No.
>> Thank you. I'll go to councelor Ferrer
and then councelor Hopkins next.
>> Uh, thank you chair and thank you to uh
the mayor and councelor Trussell. This
is speaking to some of the um
conversation we had on the last item.
So, I do appreciate that. I do have just
one question. I do see that this is
supposed to be um a report back, but I
don't see when that report back is
supposed to be. I'm just quickly reading
through it and I do understand that, you
know, with the UHI funding fully
depleted now. Um and from Miss Cample's
delegation kind of hinging on donor
funds to continue their work and with
the other agencies themselves, I don't
know where they stand on this. I wanted
to know what happens in the in the
interim in the meantime right now. Um,
is there any way that we could get this
report back sooner or is there any kind
of measures we could bring for the
interim um right now or can we reach out
to the agencies and see kind of where
things stand with them and where their
services stand uh right now? Cuz I'm
just worried about um that gap uh at at
the current state. And I would also say
um with putting this into the
procurement, I do want to see um and I
guess another question I would add
there. Let me wait for this answer and
then I'll ask you the next one.
Thank you. I'll go to Mr. Dickens on the
answer about the timing of the report
back and any unmet gaps or or needs in
the time being.
>> Uh thank you and through you chair. Um
so we would be looking to report back as
soon as we can um because we want to uh
honor the UHI commitment that we want to
get an agreement in place as fast as we
can uh and flow those funds to our
community to uh support our services. uh
part of the UHI is is looking at, you
know, fairly procuring services. So, uh
we can honor that through the cold
weather response because we've gone out
to look and solicit uh partners and
services. This referral here, this
amendment actually gives us the ability
to honor the remaining 350,000 and
follow that same process, which we need
to do. So, um, I couldn't give you a
date, but we know we need to move as
fast as we can, uh, to get something out
the door, and we can work with the feds
on how general we can be in our
submission, understanding we would have
our own, uh, administrative process to
still follow on the procurement side uh,
following that. So, meaning can we send
in our our investment plan, our our
agreement with the feds, receive the
money, and then work through our process
to get that remaining amount out the
door. uh what it means for organizations
right now. We would have to work with
those organizations to understand what
those funding pressures are um and look
to see if there's any in-ear uh
flexibility or breathing room to
accommodate anything. But at this point,
those services have concluded at July
31st from a municipally funded
perspective.
>> Councelor Ferrer.
>> Okay. Thank you for that. So, with the
language in this motion right now, does
that give you enough leeway to reach out
to those agencies, see where they're at,
and potentially, if they do require some
assistance when they provide you um the
information that you're seeking to tap
into the unused UHI funding or within
the social service reserve fund and uh
contribute to some of the services that
they may need assistance with.
>> Okay. So,
on the motion that we have in front of
us, you're asking for an evaluation of
something separate to that motion. Right
now though,
>> I'm wondering if the language in the
motion is able to
um
reach out to the agencies, find out
where their funding levels are, find out
if their services have been
have been reduced and to see if this
language is enough to bridge any funding
gaps in the interim before this report
comes back.
>> I'll go to Mr. Jens.
>> Thank you, Chair. I I think what the
counselor is asking us to do is is what
we would typically do, right? You we've
just received uh funding from the
federal government. It needs to fit a
specific criteria that they have. It
needs to fit a specific timeline. We
then go and do our work to see where
does it have the biggest impact. So,
yes, we go and meet with the
organizations. We look at our own um
we've been having ongoing uh budget
discussions with every service provider
looking at where we're seeing pressures
on participant volume on service needs
on gaps. Uh and the ARC is not excluded
from that. They are part of that. I
think what we need to do as staff is
honor the fact that we've received
federal funding. We need to come back to
you and say here's where it's best
applied to have the greatest impact in
our recommendation. uh and not find
ourselves in a position where uh
respectfully we're not just uh having a
delegation and then handing the money to
that organization without going through
some form of procurement as per our
procurement policy. So um what you're
asking for is exactly what we've been
doing and it's exactly what we'll
continue to do is where where can we put
these funds to have the greatest impact?
uh where are there budget pressures
within the system and how do we uh
ensure we come back to you as fast as we
can with a recommendation to uh unlock
and flow those funds to better support
our community.
>> Council Ferrer.
>> Okay, thank you for that. Um, the reason
I ask is because we do have this
conversation quite often here at council
about interim funding that may be
inconsistent where you would have to
have uh an agency wind up services, wind
down services, potentially lose
resources, have to pay for the costs
that are incurred for winding up again.
So I do like the direction that this is
kind of pointing to with putting this
within the procurement policy itself so
we can have a consistent funding stream
so we don't have to see that moving
forward. But the reason I ask about the
interim funding right now is because I
just want to make sure that we don't
have that once again happen uh with the
wind up and wind down because I I
wouldn't like to see any services have
to be reduced and then potentially
losing of staff who have experience
doing the work and then having to spend
extra money to bring them back on board
as we continue with the procurement.
That's a statement.
>> Thank you. Was that a question or
comment?
>> Comment. Actually, I would like to go to
staff for response if you had one.
>> Thank you. I'll go to Mr. John
>> through the chair. Um, we regularly have
budget pressures across the entire
system. We see that there are turnaways
happening regularly. There's
inflationary pressures on organizations
across the entire system. Um, if we look
at eviction prevention resources and
supporting people with the rears, we
know that there are people that are
being declined service because those
agencies are out of funds. We uh know
for housing allowances there's um
significant increases to rents based on
the subsidies that we're offering and
we're not able to serve all the people
that are looking for supports. Um
there's also challenges with housing
stability services where cases that
clients are or staff are managing
through case management services are be
becoming increasingly complex. There are
budget pressures across the entire
system that is a regular landscape for
service providers and we continue to
engage with those providers through
their financial reviews to understand
ahead of time where those budget
pressures are. Our job as civic
administration would be to bring forth
all of those budget pressures across the
entire system to be able to make a data
informed decision about where we want to
allocate the limited resources that we
do have available.
>> Councelor Ferrer,
>> thank you for that. So with that, how
long would we realistically, and I know
you already kind of answered this, but
how long would it take to get this
report back? I'm assuming it's not going
to happen in the next cycle um with
everything that you need to look into,
but what's the possibility that it could
or the the cycle thereafter,
>> Mr. John?
>> Through the chair, we would work to
expedite the report to be uh both meet
the UEGI requirements and um bring it
forward in a timely manner. We are, like
I mentioned, regularly in conversations
with service providers. they they do
regularly inform us where all the budget
pressures are. This is an a new um type
of conversation that we're having. These
these um budget pressures are documented
through their quarterly financial
reporting that they submit as well. So
we are already are in a climate of
discussions that talk about we don't
have enough funds and so um as a in
light of that we would be able to bring
this report um we would expect in an
expeditious manner so that we could both
meet the federal requirements and ensure
that committee is able to make an
informed decision.
counselor.
>> Okay, thank you for that. I I see this
as very critical infrastructure when it
comes to how we provide services and how
we do our outreach because a lot of
individuals who are out and unhoused
don't necessarily go into facilities or
buildings that we have. A lot of our
outreach and a lot of our contact
happens away from those. And you know,
when it comes to being vital about
bridging people to stability or pathways
to housing, this is a very important
part. So losing any of this could really
uh hurt the effectiveness of of kind of
the work that we do. So I appreciate the
motion um from the mover and the
seconder. I will support it. I do want
to see the report come back as expedited
as soon as possible. I am concerned
about uh agencies right now and where
their funding levels are because that
could negatively impact the work that
we're doing and may even cost us more in
the long run if we do have to see wind
downs and windups. Um, so I I would like
to see that come back as soon as we can.
I don't want to see any gaps get uh
widened or opened uh with with the time
that we have to wait.
>> Thank you. I have councelor Hopkins
next.
>> Yeah, [snorts] thank you, Madam Chair. I
too um had questions around the
timelines and I heard loud and clear
from staff it's going to be expeditious
and
without making changes to the the motion
which I'm totally in favor of. I do
think it is important that it gets back
to us. uh September we have two caps
meetings the beginning of September the
end of September and of course October
may be a busy month but more importantly
we're getting closer to winter and I
think it's really important that
agencies have some reassurances that
they can count on on uh these funds to
create not only stability in their own
organizations but also stability with
our vulnerable populations. So I
definitely encourage uh staff to get
back to us as soon as possible. Thank
you.
>> Thank you. Have counselor Purple next.
>> Uh thank you. Both of these services
that were provided if you look at 519
and arcade 519 if you talk to a homeless
person in an encampment uh and ask them
who goes out there and who provides the
essential services like food, water,
hygiene pack, clothing. They will say
certainly if not 519 only pursuit they
will certainly mention that they are the
most frequent ones and the ones that
really go there. If you look at our
services Saturday Sunday that's really
if we look at drop in it's really only
arcade. So if we if we take out 519 and
we take out arcade we are missing big
part of the
encampments potentially street as well.
not potentially street as well. 519 if
if you do arcade, you're looking at
Saturday, Sunday. Those are actually
unfortunately the only services we have
on the weekend. Uh if you do talk to the
individuals who are nearing cabinments,
the neighbors neighborhoods when you are
outside and when you ask them if there
are any issues, most of them mention if
there are issues, it's usually during
the weekend. Why? Why in the weekend?
Because now there are not additional
services and that's our that's our kind
of negative in our system that we have
to approach it. But two of my counselors
before they asked council farah, council
Hopkins, can we have a commitment
September 8th from the staff to get this
report? It's one month away. These are
the two only organizations that are
addressing mainly these issues. Can we
get September 8th?
We can
um through you madam chair. Um so this
would be to honor the wording of the
motion is we would be looking to report
back with recommendations respecting the
procurement of any necessary services
including of course those previously
funded through other levels of
government or UHI programs. Uh and that
we are to consider any unused UHI
funding. So that would be the 350,000.
So, right now based on the calendar, the
report would need to be submitted on the
27th of August um for the September 8th
meeting. Um
we're going to be doing an expression of
interest probably to solicit where there
are uh program pressures cuz this
funding is eligible to be retroactive to
April 1st as well. So, we're going to be
looking to do an expression or call to
service providers to look at where uh
they can uh provide service or where
there's pressures or gaps in the system.
So, uh again, looking at just the
350,000 that we're working with, we we
could aim to try and hit the September
8th caps noting it needs to be submitted
uh like written all that procurement
work done and submitted by the 27th. So,
we will certainly try.
We're we're not aiming to hold up this
process. It is great that the mayor and
his uh OBCM group was able to do some
strong advocacy. It is wonderful that
the city of London received UHI funding.
It is not uh fantastic that it falls
outside of when we would have liked to
have made decisions back in May and
June. Uh but here we are. So um we will
be moving as fast as we can. I want to
make it clear to committee we don't need
any external motivation uh to go as fast
as we can. We're doing everything we can
here.
>> Councelor Privile
>> I do understand about the motivation but
on the other hand we have people who are
struggling out there. So they don't have
the comfort many of them that they don't
have the comfort to wait as we do. Uh
thank you for that. I really do hope
it's going to come back certainly
September 8th. uh I do uh when I read
this motion it is it is open that
potentially you could be coming out with
certain other suggestions that that that
amount in your perspective can deliver
potentially better results that what we
have till now it's open and I see it I
read through it I get that but on the
other hand if you come up with something
else that you feel it's going to be
better please do consider the essential
services the n the what I call 911
services that need to be addressed in
some capacity as well. So it's not kind
of only that you feel 350 is going to
deliver us beds, it's going to deliver
deliver us these services. We need to
look at the amount of the essentials 911
as well and bottom line is again save
lives etc. So if you come up with
something please make sure you consider
these two organizations and the services
that have been provided. Even though
it's still going to be in the motion, I
certainly hope and as Mr. Dickin said,
they are not uh you don't want to delay
it either. I really hope that the report
is going to be by 27th and it's going to
hit CPSC on September 8th. Thank you in
advance to you and your entire team.
>> Thank you. Uh Council Purple, can you
take the chair?
>> I have the chair and I recognize Council
Ramen.
>> Thank you. And through you. Um, so I
just want to be clear about what's in
the motion and then the additional
$75,000 that remains. So in the motion
we're talking really about the 350K
that is going back into the social
service reserve fund, but there is still
75,000 that is through the UHI funding
that could be directed by staff as to
where it goes. Am I correct?
going to the staff for their feedback.
Thank you.
>> Through you. Uh yes, we would be um
applying the parameters of the funding
agreement of UHI around the 75,000 as
well. We would highlight that there is
an administrative component that is um
eligible to be sought expenses after.
And um you know when we talk about
stagnant funding, the stagnant funding
also does apply to the backend
infrastructure that's being delivering
these contract administrations and uh
reviews. And so one option would be to
also claim administrative funds through
UHI, but otherwise we would apply the
full par parameters of that agreement to
the 75,000 as well.
>> Thank you, councelor.
>> Thank you. But we could
use the uh social service reserve fund
either to cover the 75K administratively
or we could in reverse theory use 75K
from the social service reserve fund
without having to go through committee
right now as delegated authority to
backfill any needs that you see in the
system.
>> Going to the staff
>> through you. That is correct. Yes,
>> counselor.
>> Thank you. Much appreciation to city
staff for coming back with answers on
this and and putting together a report
on the added agenda to address the uh
good news story of receiving the UHI
funding. Uh I'm thankful that the
federal government was able to flow
these dollars. Um, I have to say that,
you know, there was some back and forth
very early on about whether or not these
dollars needed to flow through the
province, how they were going to flow,
and so on and so forth. Um, you can see
in this conversation, all we're
concerned about is that the money came
in and that we have the ability to use
it and put it to its highest need. And
that's what we're really trying to
understand and assess. And I know that
it's frustrating to sit in a room and
listen to us have this kind of a
conversation, but it's also part of the
accountability process that we undertake
these types of conversations and ask for
reports back so that we can make
informed decisions as we're being uh
requested to by the public as well. Um
so I look forward to the report on the
September agenda. Really appreciate the
work. promise I won't give anything else
uh to to to that agenda to help align
with getting that work done as well. Um
and thank you to the mover and seconder
on this motion.
>> I take it as a comment only. Returning
the chair back to you.
>> Thank you. Any other further speakers on
this item?
>> Seeing none, we have a motion moved and
seconded. We will open the vote.
Closing
the vote. The motion carries six to
zero.
Thank you. That takes us to item five,
which is our deferred matters from
earlier on in the agenda, which was item
2.3, our housing stability services
procurement and delivery framework
emergency shelter guidelines 2011 versus
2026 comparative analysis. We have a
request for delegation from Miss Lazby
of Unity Project. I will look for a
mover in seconder to open that request.
Councelor Pribble, thank you. Councelor
Ferrer, thank you. Just a moment as we
get that ready.
Closing
the vote. The motion carries six to
zero.
>> Thank you, Miss Lesby. I invite you to
the microphone. I know you've done this
before.
>> Yeah,
>> it's been a while though.
>> Yeah, a little bit. [laughter]
>> You have five minutes and please go
ahead when you're ready.
>> Great. Thank you uh for the opportunity
to speak today about the emergency
shelter guidelines and specifically I
want to talk to um the references to
substance possession and use within
emergency shelters. Uh I submitted a
written document outlining UNI project's
experience with substance use policy and
practice for nearly 25 years as an
emergency shelter and transitional
housing operator. and our span our our
experience has spanned kind of the full
spectrum of approaches. Um for our first
10 years we operated uh uh as an
abstinence and sobriety based program.
Uh we've tried restrictive policies. We
have enforced them. We have changed
them. Uh we've really seen firsthand
what works for us, what doesn't, and
what unintended consequences can be. Um
and our evolution was not driven by
ideology. it was driven by operational
reality. Um, I'm not going to summarize
the entire document today and I know it
was long for those who read it, you
know, really appreciate it. [laughter]
Uh, but for those who have not read it
in full, including the public, uh, I
think that it would be great if if you
could go back and read that. But I did
want to highlight six lessons that we
learned over that 25 years. Um, first is
that restrictive policies do not
eliminate substances or substance use.
Um, restrictive policy puts frontline
staff in a role of enforcement rather
than support. It doesn't fulfill the
promise of a substance-free facility.
So, when substances are prohibited,
people do not stop using or bringing
them in. Uh, they do become more likely
to hide it, creating significant safety
issues within the shelter. Second,
safety improves when people can be
honest. So when participants believe
that acknowledging substance use could
result in losing access to shelter, they
are less likely to share information
about their use, overdose risk, health
concerns, or their support needs. And
this compromises frontline staff ability
to safely plan effectively.
Uh third, frontline staff are most
effective when they can support people,
not police them. Our staff are there to
build relationships, respond to crises,
develop housing plans, and connect
people with health and community
resources. Under more restrictive
substance use policies, we found
significant staff time redirected
towards monitoring, investigating,
documenting, determining intoxication,
enforcing restrictions, and responding
to rule violations. And this was time
taken away from the work that actually
helps people move forward. Fourth, the
toxic drug supply changed what safety
means for us. The emergence of fentanyl
fundamentally changed the environment in
which emergency shelters operate. Uh
before fentanyl hit the streets, Unity
Project responded to three overdoses in
16 years.
And it wasn't because people weren't
using drugs. The drugs that they were
using were different. And after fentanyl
emerged, we experienced three overdoses
in a single week, which is really our
current operational reality. That
changed our policies and we had to
recognize that hidden substance use was
no longer simply a policy violation, but
it was actually a life and death issue.
Fifth, low barrier does not mean no
accountability. Effective low barrier
shelter requires clear expectations,
consistent boundaries, and appropriate
re responses when behavior impacts the
safety of others. The difference is that
accountability is based on behavior and
impact rather than requiring a person to
meet a condition before they can access
emergency shelter. A safer shelter
environment is not created by removing
expectations. It's created by having
expectations that reflect the realities
of the people that we serve. And
finally, emergency shelters cannot solve
systemic problems alone. Shelters are an
essential part of the homeless response
system, but we cannot solve the lack of
affordable housing, the gaps in
healthcare, inadequate income supports,
or limited access to a spectrum of
treatment services from inside an
emergency shelter. And those systems
need investment, too. Emergency shelters
are the last place people go to seek
help. And if we put additional barriers
at that that last door, we should not be
surprised when people don't come inside.
Uh, and I do want to be really clear
that I'm not arguing that anything goes
or that we shouldn't have expectations
of people who access shelter or even
that every shelter has the ability uh to
operate in the same way that we do.
>> I'm really arguing that policies need to
be effective, enforceable, evidence
informed and grounded in the reality of
the people circumstances we are dealing
with and the facilities we operate from.
Um, also if there are better policies
and procedures out there, I'll be the
first one to sign up and try them as
long as it doesn't compromise our
staff's ability to support people or
create increased safety risk and can
actually be enforced. Um, and so I think
that
in emergency shelter, what's really
important is to understand that good
intentions aren't enough.
>> Thank you. That's your time.
>> Policies have consequences. So, thank
you.
Thank you. Okay. I will uh look for to
committee for a motion. Um there is one
that was drafted alongside the report.
Um I'll look for a mover and seconder on
that motion. Councelor Hopkins and
Councelor Ferrer. That motion is moved
and seconded on the floor. I'll look for
speakers on this item.
Councelor Hopkins.
>> Yeah. Thank you um Madame Chair and I
just want to thank um Miss Lazenby from
uh the Unity Project uh for your not
only for your delegation but
[clears throat] for your uh response. It
was such a good read. There was a lot of
information there that I really uh
learned a lot and appreciated you taking
the time. There was a lot of thought uh
put into that. So, thank you and uh to
staff for the recommendation. I too
appreciated the um uh the comparisons
between what we did back in 2011 and
what we're doing now. And one of the uh
most important things I learned was
around the um
uh when it comes to shelter
transformation and how we are looking at
uh housing and the importance of um uh
low barrier diversion oriented
coordinated and data driven. I think all
that is really uh I think we've come a
long way uh when we uh when I see this
and when I read uh the um updates.
I do have a question for you, Madam
Chair, maybe around the community
engagement piece and and how that works
and and what are we doing that is uh
different.
>> Thank you. I'll go to staff, whoever
wants to take that question.
Uh thank you and through you chair. So
the um guidelines were uh created in
partnership with folks at access
shelters and the shelter operators. Uh
where a lot of shelter operators adopt
uh practices is around their unique um
community engagement that they do with
their surrounding neighborhoods. And uh
organizations like uh Unity Project are
well connected in their communities and
neighborhoods and do a lot of outreach
and uh have very open lines of
communication and and accessible for
questions and concerns as do other
organizations in terms of the community
outreach that they do uh with their
surrounding areas. So each provider has
a unique method and and how they do
that. And um I think some of them are
probably as in anything more successful
at that than others. But um yeah, we we
see shelter providers doing this on a
regular basis.
>> Councelor Hopkins.
>> And again uh is there something that we
um can do uh more when [clears throat]
it comes to the community engagement
with with the neighborhoods? I I know um
as a counselor I'm sometimes challenged
with trying to provide the right
information to residents uh as to uh how
we are dealing with homelessness and
housing in our city. But I I just want
to have a better understanding on uh how
we can uh better engage with
neighborhoods.
>> Thank you. I'll go to Mr. Dickens.
uh through you chair. Uh organizations
are required on the complaint driven
side to have a complaint process in
place for handling uh neighbor
complaints or complaints in general. And
as [clears throat] we look to the pro,
excuse me, to the agreements and the
contracts, uh we can look to see what uh
we can put in place in terms of a
community engagement plan. Um, but this
committee has debated things beyond that
previously and and had made decisions on
on where you felt you were comfortable
and not in proceeding with anything
beyond that.
>> Councelor Hopkins.
>> Yeah, thank you. Um I I'm just really
pleased to see us going forward. Um and
when it comes to the stability and uh as
we go forward, I think we also have to
learn uh a little bit more and engage
and that's something uh when I was
reading this report, it reminded me of
the importance of uh community
engagement and how we share information.
So thank you.
>> Thank you. Looking for other speakers.
I'll go to Councelor Stevenson. Go
ahead.
>> Thank you. Um, specifically regarding
the explicit allowing of illegal
substances to be brought inside our
taxpayer funded shelters, um, is there
any other city that uses that language?
Cuz
Thank you, Mr. Dickens. Are you looking
for any clarification on which language
or
>> Mr. John? Go ahead.
>> Through the chair. Yes. These uh
guidelines were based off of
consultations with other municipalities
as well. Toronto and Hamilton being some
of those other municipalities. and it
specifically talks about access to
shelter that someone may not be declined
access to shelter simply because they um
have in their possession elicit
substances. So there are other
municipalities that have the same
framework.
>> Councelor Stevenson,
>> thank you. I saw that they said people
can't be asked or not not allowed to go
because of substance use, but I didn't
see the the actual wording of you must
have a policy that states that illegal
substances can be brought inside.
Mr. John
>> through the chair. Um we're not
requiring service providers to direct
the clients that they need to have
substances to come inside the door. What
the shelter guidelines is speaking about
is um that they aren't able to decline
access solely based on having elicit
substances on their possession and that
um there isn't a um disproportionately
punitive response to someone that may
potentially have a substance use
disorder or have significant withdrawal
symptoms etc. the the shelter guidelines
are really centering around providing uh
just and and uh equitable care for
everyone that accesses the shelter
services including folks that may
potentially have a substance use
disorder. So it is centering around how
we provide care to people who have um
use elicit substances and not
necessarily around a punitive approach
that we're asking shelter providers to
take upon.
>> Councelor Stevenson, thank you. I'll
follow up offline because I it seemed to
me that ours went one step beyond any
other one that I could find. So I I'll
I'll follow up offline. When you talk
about just and equitable, what is the
response to those who are in recovery
and have difficulty uh in a space where
uh drugs are available or or you know
are allowed to be brought inside.
>> Mr. John
>> through the chair. Um the shelter
operators do have a requirement to
ensure a proper intake assessment gets
done for every single one um every
single client entering that shelter
which includes having conversations
about rules and expectations of
participants in the program. These rules
uh typically may be posted somewhere.
They may require clients to sign them
upon entry or have a verbal discussion
around them. Those rules are also
included in their case management
conference or or discussions that happen
with clients. And so those rules uh take
into consideration that um elicit
substance use on site is still
prohibited. Um and we're looking after
the the needs of both the clients that
may have a substance use disorder and
folks that are participating in recovery
based programs. And these shelter
guidelines are particularly speaking to
low barrier emergency shelter programs.
There is uh provisions in there that
allow for recovery based programs to
have specific policies around um
recovery focused um parameters around
substance use.
Councelor Stevenson.
>> Thanks. I guess just it's just my point
is that the low barrier is low barrier
for people in active addiction. It's not
seen as low barrier for those that are
triggered or can't see the substances in
people's pockets and the harm reduction
equipment that's handed out. Um, the
other thing is when we explicitly say
that people are allowed to bring illegal
substances inside, it makes it really
difficult to call neighbors and
neighborhoods nimbies, when our policies
ask those individuals to use the illegal
substances offsite, which is often times
their front porches and their backyards.
So, what do we say to the residents
around the shelters when our our
policies say this so explicitly?
Mr. John
>> through the chair we um see this as an
opportunity for people who use
substances to come indoors to be able to
access services and that could be harm
reduction services. It could be uh
connections to addiction services or
opioid agonist treatment. It could be
connecting provider or clients who use
substances to health care providers. Uh
the alternative of of that of denying
access to someone potentially because of
a substance use disorder and uh
refraining um that that individual from
coming indoors would be the uh
description of what you provided is that
people may turn to the streets to use
substances on the street. And so
allowing clients to access services that
shelter operators can then connect them
to other service providers, including
addictions and health-based services um
would seek to mitigate some of those
concerns that you raised around
substance use um on the streets.
>> Councelor Stevenson.
>> Thank you. Well, if there's those
diversion uh capabilities exist, why are
we not diverting right at the door so
that they can access those things rather
than have illegal substances brought
inside?
>> Mr. John
through the chair. Um those uh referrals
to other services regularly happen
whether it's on the street through our
our street outreach um partners that are
providing um uh services to clients
living outdoors. They're also through
our system navigation partners. Uh
referrals are a regular part of the
system. We recognize that not one
provider can do all the work and so this
is the the climate of how services are
delivered is through referral bases. Um
we've highlighted through past uh
discussions and reports that there are
significant uh barriers to accessing
services. One of them being funding like
health healthc care services and
accessing addiction services isn't uh
specific solely the responsibility of
the municipality. Th those are services
that we don't receive uh funding for and
so law referrals can happen. Um there
there will be weight lists and barriers
to accessing those services as a result
of limited funding. And so in the
interim, we would want people to come
inside to be able to make better use of
services that exist in a shelter versus
uh leaving them outdoors waiting for
services that might be uh include
lengthy wait lists.
>> Councelor Stevenson,
>> thank you. And so just to go back,
moving past the denying people access,
what do we say when we're taxpayer
funding shelters on the main street of a
business district where people live in
apartments all right there, right on
Dundas Street and in neighboring homes.
when the when our policy says you can
bring them inside but you can't use them
inside, you have to do that offsite.
Where is that off-site direction? And
what do you say to the neighbors who
say, "I'm very uh uncomfortable with
taxpayer funded services telling people
to do it offsite in my neighborhood."
>> Thank you. Council, are you referring to
like safe injection sites or
>> No, I'm saying that our policies say you
may bring the illegal substances inside.
You may not use them inside. You must do
them offsite. So, in the old East
Village, Midtown neighborhood where
we're taxpayer funding these, where is
the off-site direction then? And and
what do you say to the neighbors who
don't want us to use their taxpayer
money to bring that to their
neighborhood?
>> Thank you. So, Mr. Dickens, I'm not sure
if that helps to clarify, but just
structuring the answer maybe around what
is available and perhaps speaking to
some the things that maybe were
available but are not available.
>> Thank you, Chair and through you. I
mean, this is the existential question.
Where do we uh direct people to go um
where they are not uh consuming drugs in
the open? Um we know there's a
multi-pronged approach. We know LPS
tries the enforcement piece. uh and it
doesn't exist in isolation nor is it
effective in isolation. You need
treatment um and you need education and
you need access to services in indoor
space. So there is no answer of where do
you tell taxpayers that people are
allowed to go and use drugs. You you
don't you can't there's there's no
allowable space. there was and it was
the supervised consumption site where
people could go and use uh illicit drugs
uh under supervision and under care that
no longer exists. We've lost that
resource in our community. Uh this is
what other communities are grappling
with as well. We see a heartthub which
was meant to replace that type of
service. However, it comes with
restrictive policies that you can't
bring uh uh paraphernalia in or or um or
use drugs in that space. Uh so it's not
an exchange. So when we look at well
what are those alternatives and it is
trying to build highly supportive
housing. Well, we know that comes with
challenges. Are people allowed to use
drugs in a place that they live? The
general public can. vulnerable people,
we tend not to because they're they're
funded and subsidized through various
government programs. So, our job is be
compliant with the guidelines bestowed
upon us by the provincial government or
by the federal government or by our
municipal council uh and ensure that we
follow those the guidelines before you
are consistent with well over a dozen
municipalities in Ontario. uh it is
consistent with a reflection of the
realities that our service providers are
dealing with on a daily basis and we are
just trying to be uh a little more
modern and cognizant of the fact that
these are the realities that people are
facing in our community.
>> Councelor Stevenson, [snorts] thank you.
Was there consideration to not putting
in there that they should be used
offsite or could be used offsite to just
leave that off rather than be directing
people to use illegal substances in the
neighborhoods?
Thank you. I'll go to Steph.
>> Uh thank you, Chair through. We're just
trying to find the reference to us
telling shelter providers that people
can uh must use uh offsite. We do know
that emergency shelter providers will
not discharge participants or impose
service restrictions based on substance
use, be it on or offsite. Um, and what
we reference here is that uh having an
act of addiction is not the sole grounds
for uh uh a turnaway or rejection of a
space. So, um we're not here to promote
that people go into neighborhoods and
use drugs. That's not what this policy
is about. It is a modernized policy that
acknowledges uh having uh uh
restrictions in place based solely on
the fact that a person may have
paraphernelia on them. And the
delegation's written submission lays out
some really practical examples of how
that uh policy has failed in the past.
Uh and we want to make sure we're taking
steps to be as inclusive, create space
where people can come indoors and then
finally get on a pathway to recovery.
>> Councelor Stevenson. Thank you. Because
the policy says spec explicitly people
are allowed to bring illegal substances
inside the taxpayer funded shelters. Is
there a limit on quantity?
>> Mr. John
>> through the chair um there isn't a
specific indication in there about uh
quantity. The uh again the the
guidelines are specifically referencing
does someone who use substances and may
potentially have it in their possession
do they deserve the right to access uh
shelter and access all the services that
are available in that shelter. The
guidelines are specifically speaking to
that and not to the elicit substance
potentially that may be on them. That's
not the scope of the shelter operator to
um handle substances. there there there
are risks and legal assessments that I
think would need to be conducted for
that specific purpose, but it again it's
focusing on on access to services versus
the uh what what is in the belongings of
the person coming indoors.
>> Councelor Stevenson, the policy allows
them to come in and you're not allowed
to use them. I didn't see anything that
said you weren't allowed to sell them,
>> Mr. John or Mr. Jiggins.
>> Uh thank you through your chair. No, the
the shelter guidelines do not weave into
the the realm of uh selling uh or
purchasing uh drugs. It is a again a
guideline that is consistent with other
municipalities that recognizes that an
individual may present uh uh with
paraphernalia [clears throat] with uh
perhaps drugs on their persons and we
are not asking uh shelter providers to
uh to search their belongings to frisk
individuals or to confiscate uh that
paraphernalia uh from that person. Uh
some of our shelter providers have
written to us that they've undergone
risk assessments with the London Police
Service where the London Police have
advised them, do not try to confiscate
people's uh paraphernalia or their uh
drug supply uh because you're not police
and that puts you in risk. Uh the
written delegation points out some
really good uh pieces on that too. So
no, we would we would never weigh in on
um suggesting [clears throat] people uh
it be written that they cannot sell or
purchase drugs in a shelter. uh service
providers manage that through aspects
such as creating a safe environment uh
managing behaviors uh and ensuring that
both uh residents and uh participants
are in a uh environment free of fear.
>> Councelor Stevenson,
>> thank you. If there was an incident and
police were called in and then there was
an issue with the possession of illegal
substances and they were to say, "Well,
there's a policy explicitly allowing me
to have them in this building." Is that
a concern,
>> Mr. Dickens?
>> Uh, thank you through you, Chair. The
guidelines say that they're not denied
access based solely on that. Um, so that
question would probably have to be
referred to the police.
>> Councelor,
>> thank you. And just to go back to the
neighborhoods, we had a policy in 2011
that explicitly said due to safety,
illegal substances are not permitted.
Now it says they are allowed to be
brought inside. Now that we're making
that change, is there is there
consideration to limit where emergency
shelters are located in terms of how
close to other vulnerable people like
elementary schools, daycarees, or uh
senior populations?
>> I'll go to staff.
>> Um through you, chair. In short, uh that
is not contemplated as part of an
overall uh review of the shelter
guidelines. Should that be something
committee and council want to discuss
when the entire shelter procurement
system comes back, uh committee can make
different uh alterations to how services
and where services are provided at that
time.
>> Councelor,
>> thank you. Was the safety of the
community surrounding the shelter
considered at all when writing the
shelter guidelines?
>> Mr. John
>> through the chair, we have had
opportunities during the review process
to consult with um members of of the
community, including neighbors. Uh there
is a provision in the proposed shelter
guidelines that specifically speaks to
responding to complaints, including
complaints of neighbors as well. And uh
providers are expected to comply with
those directions in in terms of how they
respond to complaints both proactively
and reactively. There's also um some
reference of providers um having having
policy and um how they engage with
neighbors as well. So there are
provisions there and and specifically
highlighted that um these are auditable
provisions as well. So th those things
have been considered.
>> Councelor Stevenson,
>> thank you. Was there any consultation
with the communities uh surrounding
these shelters as to this drastic change
from not allowed to explicitly allowed?
>> Mr. Dickens.
>> Uh, specific to that, uh, through you,
chair. Sorry. Um, specific to that, uh,
I don't believe there was, we started
doing this work back in 2024. Um, so I'd
have to confer with my team.
>> Counselor.
>> Thanks. And I just wanted to confirm. So
these guidelines generally are going to
be true for all of the warming spaces
and other services. We talk about
transformation of the system. This is
part of that, I assume.
>> Mr. John or Mr. Dickens
through the chair. Um yes, the these
guidelines would apply including the
principles of the guidelines as well um
for any emergency spaces um including
respit spaces. Considering that the
spaces that were proposed in front of
council uh for the winter response exist
in our emergency shelter um operators,
they would be expected to comply with
the same guidelines. Councelor
Stevenson, you have about 30 seconds. Go
ahead.
>> Thank you. So, I just want to go back
again to neighborhoods and neighbors
being called nimbies when they oppose a
taxpayer funded shelter in their
neighborhood. Um, so again, I just want
to hear what staff's response is to
those neighbors who say, "I don't want a
taxpayer funded shelter that allows
people who bring to bring illegal
substances
and which is illegal in my
neighborhood." What What's the What's
the city response to that?
Sorry, can I just clarify your question?
You're asking staff to respond to
comments about nimiism.
>> Yes, because um we we we talked about 15
hubs, 12 to 15 HUDs spread out across
the city. We had some issues where uh
neighborhoods have been opposed to that
kind of thing and there there's been
issues of nimiism. So now that was prior
to us making this big change. So, now
that we're explicitly saying people are
allowed to bring illegal drugs into
these locations and residents are
opposed or concerned about that coming
into their neighborhood, I'm asking what
the city's response is to those uh
residents to alleviate their concerns.
>> Thank you, Mr. Dickens. I hope that
clarifies the question. Go ahead.
>> Uh thank you, Chair. Um
uh it it helps a little bit. Yeah, I um
I can't speak to the nimism stuff.
That's not uh a position civic
administration takes. Uh nor do any of
our reports reflect that assessment of
uh individuals with concerns. Uh what is
important is that uh through our
contracting process, we ensure service
providers have uh community engagement
plans in place and they have commitments
uh to respond effectively to complaints
and that they are uh open and engaged
partners in the neighborhoods in which
they exist. uh civic administration
would not have a response uh on the
floor of committee um to [clears throat]
uh hypothetical questions about folks uh
being upset about drug use. Uh part of
these guidelines are updated to reflect
the significant drug use crisis that
municipalities in Ontario are facing
including London. uh and we are we are
battling upstream I think uh and and
what we can do as a municipality uh in
the face of this drug crisis.
>> Council you about 10 seconds.
>> Thank you. Is there a communication plan
to educate the public surrounding these
shelters about the change?
>> But I'll get your question on
communication plan. Go ahead.
>> Through the chair. We will be working
with our communications professionals to
be able to ensure this information is
rolled out in a way that keeps people
informed.
Thank you. I'm looking for other
speakers on this topic. I have councelor
Trasa next.
>> Thank you very much. That's hard to
follow, but I'm going to I'm going to
try. Um,
these guidelines
include explicitly
reasonable deport regulations
based on behavior.
That is a very important point that we
cannot overlook. Reasonable rules that
will have a person suspended or removed
based on their behavior, which is very
different than basing it on their
status.
or another or other indications that are
not related to behavioral issues.
We should be very careful about trying
to operationalize presumptions that are
untenable.
This is this exclusion in front one that
is not related to any behavioral problem
is not reasonable. It would likely not
be upheld. It would go against bad
practice and more significantly it would
act as a deterrent to people involving
themselves in the very program that we
very badly want them to be um part of.
I also think that we should try to avoid
making uh stigmatizing
and I think unwarranted assumptions
about people's lives condition life
conditions unless there is um sort of a
behavioral manifestation of that. So
what's the alternative?
What's the alternative? It would become
a barrier creating impediment that would
be enimical to the nature of the service
that we're trying to provide. The
alternative would involve, it would
necessarily involve
searches, invasive surveillance,
seizures that would be impossible
at a practical level to administratively
carry out by our staff. It would also
place our staff in in much greater
danger than is warranted. So when we
talk about inappropriate assumptions, I
think we have to be very careful. In
closing,
allow does not mean countenance. I think
countenance would probably be a better
word to have used here, but countenance
does not mean authorize.
Countenance does not mean
encourage
and countenance does not mean look the
other way when there are behavioral
issues. So I think the bottom line here
is has this document struck a reasonable
balance
between the purposes of the program, the
safety of the staff,
the integrity of the persons who are the
uh clients here
and and the and the the implications of
people's status
which is which is for people entering
this facility.
is is is not the highest point in their
life. So, I am I am well, I've I've
seconded the motion. I'm I'm fully uh in
in in in support of uh well, no, I I
didn't second the motion, but I'm in
fully support of this of this motion.
And I think that we have to be very
careful not to engage
in in a narrative that just encourages
people's worst side because there is a
good side to people that are seeking
treatment in these facilities and our
program is going to be a success if we
allow that to flourish. Thank you.
>> Thank you. looking for other speakers.
Councelor Purple, go ahead.
>> Thank you, sir Chair. Uh there's no
doubt we need and there's a
[clears throat] need for low barrier
facilities and absolutely we need them.
Uh I do totally understand when
individuals come to the door under the
influence that they are accepted.
Totally get that as well. I do struggle
with the illegal substance coming to the
premises as well. uh on the
legal issues doesn't matter oh sorry no
doesn't matter if it will be the staff
or if it be hired private security what
legal issues are there or if we look at
the uh sorry the uh Ontario human rights
code if we were to push this on any
organization providing these services
what are their legal rights in terms of
the search I I know you mentioned Mr.
Dickens mentioned the advice from LPS
but what are actually legal issues and
the rights.
>> Thank you. Just to clarify, you mean if
it wasn't a low barrier approach?
>> No, for the low barrier.
>> Okay, just a moment.
>> Actually, to be honest with you, it
could be any facility, but I'm steering
towards low barrier.
>> Miss Dory, are you prepared to answer
that question?
I'll make my best efforts.
So through the chair, just first of all,
I want to make it clear I I can't
provide advice on the rights and
obligations of the service providers per
se. I can only speak to these uh
guidelines. Um and and I will I'm
prepared to give uh a couple of very
general comments, but obviously um as
you're aware, normally legal advice
would be privileged and confidential. So
we would need to go in camera if I were
to give detailed um advice. But I think
it's important to note that um the disab
that disability of which um substance
abuse or addictions is recognized by the
Ontario Human Rights uh Commission as a
disability. So generally speaking to
deny service which in my view would
include um uh these type of emergency
shelters to deny that service on the
basis of a disability very generally
could be a breach of the Ontario human
rights code. Um so that has to be uh
kept in mind. Um and as I said any
further detailed legal advice I think I
would likely need to go into camera
because that would be privileged and
confidential.
>> Counselor, are you satisfied or would
you like to go camera? I am and I had
some other discussions as well. So I do
know that when it comes to the search
and certain taking actions like that
that are actually not illegal and we
would not be able to. So I do uh I do
understand the guidelines what's in
front of us. This is the only one that
is stuck in my head. There's no doubt
because uh I do believe that if we do
have that then are we going to push on
these organizations safety protocols
internal and also external to minimize
any occurrences to happen on the
premises and also potentially outside.
Are we thinking of adding this to the
guidelines or potentially to the
agreements when the funds are allocated?
>> Mr. John
>> through the chair. There is a
requirement within the shelter
guidelines that's proposed uh to
committee uh to incorporate the best
evidence-based harm reduction principles
including uh training for staff
administering the these protocols in in
the shelters. Um just to understand
everything around harm reduction and
addictions and substance use um in a
holistic way. uh there is um provisions
within the shelter guidelines to ensure
that shelter operators are regularly
engaging with clients about um the rules
and responsibilities of clients and
expectations of participants in the
programs through uh case management
services. So these these would be
regular discussions with clients. Um and
there is also provision to um enforce
rules um based on uh uh the
circumstances that are presented.
Service restrictions are still available
there. there's that is a tool that is
available to shelter operators. Uh
warnings um uh conditions around what
what particip participation agreements
look like. Uh these are all tools that
shelter operators can still utilize
that's not being removed through these
shelter guidelines. Um and like I
mentioned earlier in a previous uh
question that uh there is still
responsibility for shelters to engage
with complaints that may arise from uh
neighboring um community um
organizations or or businesses or
residents that might be around uh the
neighborhood. And there's responsibility
for shelter operators to continue to
foster positive relationships. That is
mentioned in the shelter guidelines. It
doesn't absolve operators from uh
participating in that work.
>> Councelor,
>> thank you. Followup. Uh we have these
guidelines that will be accessible to
every organization. These protocols,
what I call protocols, safety, etc.
Are we going to based on these
guidelines
is our staff going to verify
these protocols that they are in
accordance with our guidelines and also
verify that they're actually uh obeyed
by
>> Mr. John
>> through the chair. Yes. Uh that is
correct and it does state in the
guidelines that any of these um
circumstances are auditable through
through our assessments of operators.
>> Council approval.
>> Okay. Thank you for that. Uh some years
ago or two and a half three years ago
when we came came up with the hubs there
was a time that I started to uh review
it and get a feedback from other
individuals not just in actually in the
world and there are some that I've been
in contact with and reviewing our
reports and everything we do. the stuff
that uh you presented to us actually
last Thursday I went through with a a
CEO of an organization and actually she
agreed with all of them. This was her
the only question that she had because
on their premises it was the last week
that I spent a lot of time with city
staff and community organizations in
other cities and this is the one that
they have specific questions to but I
have to state one thing is that their
laws in that country doesn't matter if
it's the staff or if it's the private
security they do have the right in terms
of the substances to search and to keep
which is a big difference and I told
them that that that's the difference and
they did tell me then their suggestions
would be to be really truly strict on
the protocols in the big just and I'm
not going to go with the hours that I
had a communication with but I just want
to let you know the system we have in
place in London they say the system we
have it does make sense rooms for
improvement in each area the part
they're struggling to understand is is
our way of funding they don't understand
in that city how they would because they
say the secret of success is moving
people to the better better improvement
and even though we have it our funding
is limited they see it their funding is
much larger but it's continued so they
know that from 0.1 to point 2 there is a
guarantee but they say how do you have
that guarantee in London if the money is
not guaranteed if every 3 6 9 12 months
you're going back to it so they say kind
of what I say is they really don't see
huge light at the end of the tunnel
because we don't have this guaranteed
and the organizations they are in in the
dark because they in the dark because
they are not struggling improve their
services and what they do they're
struggling to keep their staff so they
are not hiring firing training because
of the
>> 30 seconds
>> but I just want to I just want to tell
you that uh and these are individuals
and city that they have proved uh
success in their system and and they're
successful. Again, they're not perfect.
No one has a perfect system. But I just
want to give you this feedback that the
guidelines from other people, other
municipality, they agree with it and
they feel we are on the right track.
They're just uh uh they just don't know
how we can operate the way way we do
most efficiently and effectively based
on the source of funding and the way we
do it. Thank you.
>> Thank you. I'll go to councelor
Ferrarinex. Go ahead.
>> Uh thank you chair and I appreciate the
conversation. and I think all aspects
was very informative but some areas um
kind of talked about some of the items
that we have in this new delivery
framework but it didn't really
explicitly highlight some of the big
changes that we had so I just wanted to
kind of touch on them um because like
right now with this new delivery
framework we are moving away from
primarily like an access and safety and
operational model towards um a
comprehensive support planning and
housing stabilization support model that
gives us a delivery framework where
people are actually leading through like
a more of a throughput from unsheltered
to shelter to permanent stabilization to
housing. So that's like a big thing that
I think we haven't really discussed here
because we are kind of changing the
delivery framework in a way that has
long-term stable outcomes rather than
how they're operating today. And a lot
of areas in this report points to that.
And I just wanted to highlight that
because, you know, we're going from uh
general health and safety requirements
to with the new proposed guidelines
expanded infection prevention, outbreak
management, and wellness standards or
from um basic shelter and referral
services to that comprehensive support
and housing stabilization supports. And
I see this delivery model change in a
way that should provide us rather than
being reactive or um promoting more use
of shelter services to moving people
through a system and getting people
housed and permanently housed with the
stabilization side. I heard some
comments about um the referral systems
and I [clears throat] would point out
that our outreach discussion we had on
the last item. I'm not going to venture
too off chair, but I'm just wanted to
point out that that referral system is
included there as well because if we are
not just looking at the shelter part and
we're looking at the other part of the
infrastructure reaching people where
they are at, that is very important. But
going to the referral system at the
shelter side, that is something that's
included here as well. And that is
something that is included that will go
case by case and help people um with the
needs that they need. Whether it's
substance use disorder, whether it's uh
life stabilization, whether it's paper
readiness, whether it's any of those
things, that system is there and is
included there and it's explicitly put
into this new delivery framework, which
is one of the many things that I'm
trying to point out here that enhances
kind of the effort that we're bringing.
Um, I do want to go to kind of what
happens right now with the current 2011
model. And I've heard a lot of
discussion about um, substance use,
opening that up, allowing individuals to
bring it into the shelter and what
happens in that situation. I have worked
in in my volunteer days with some
shelters and even though I do understand
that it was prohibited, substance use
was still around and I just wanted to
kind of get boil down to um the question
of if we were to allow individuals bring
substances in, does that bring more use
or more substances to the area? And I
just wanted to know I because I cuz I
don't there's a distinction there
between the two. is, you know, if we
open it up, it leads to this. But that's
not necessarily the case. Like, I
already understand that individuals who
are dealing with substance use disorder
are dealing with that, which is not
connected with what the shelter allows
or the shelter doesn't allow. I
understand if the shelter prohibits,
then individuals may not openly discuss,
which could hurt with some of our
referral pathways. But I just wanted to
ask the question of does one lead to the
other?
>> Mr. John
>> through the chair. Um, you know, we know
that shelter operators are aware of harm
reduction practices. Um, as we've heard
through some of the delegations and even
through engagement with our contracted
agencies, uh, harm reduction practices
have been adopted in in various um
formats in in in shelters. Um, the
shelter operators do have a
responsibility to create a safe uh
environment for both clients and staff
that work there. And as we heard through
some of the delegations that adapt
adopting harm reduction principles can
contribute to some of those pieces. Um
you know we we would uh present back
that uh limiting and and providing
punitive um uh practices around access
to shelter would actually create further
risk for clients. Um if someone was uh
denied access to shelter because of
their substance use um this would create
potentially more risk for some of that
those clients that are trying to access
services. And through the examples that
we heard earlier, um you know, even even
hiding some of those substances, if
staff are stumbling upon substances that
have been hidden, uh in a shelter
somewhere because someone is uh fearing
retribution for having that on their
person, uh these these would create
unsafe um environments. And so uh you
know, to answer your question more
specifically, harm reduction practices
have been around for quite some time,
including in in the shelters that are
operating. and uh we we don't uh believe
that the circumstances would change
beyond that with these shelter
guidelines.
>> Councelor Ferrer.
>> Okay. Thank you for that. With our
hyphus and by name list, um and looking
at the homelessness dashboard, I I kind
of I don't we don't have it categorized
in substance use, but we do have it
categorized in high acuity, moderate
acuity, lower acuity. Could you are you
able to give me any uh data on the
proportion of individuals right now on
that by name list who uh within that
high acuity category or moderate acuity
would be suffering from substance use
disorder
>> Mr. John
>> through the chair. Um, you know,
speaking about substance use, uh,
amongst clients, this is personal health
information. Uh, the the operators, uh,
are not necessarily health information
custodians and the ability to collect
some of that information and disclose
it. Um, it it would be limited based on
how the operators are are funded and the
contracts that they have. We uh do case
management work and assess um uh
operators as they perform case
management through through hyphus as you
mentioned. Um there could be referrals
to various services including uh
addictions uh therapy services as well
but we don't have specific information
around um the the substance use nature
per client because of the personal
health information risks there.
>> Counselor.
>> Okay. Thank you for that. Um okay let me
try a different um angle um without the
exact data on that. Um
if we were to have still the prohibitive
model and this was discussed actually in
this conversation
with that prohibitive model
>> 30 seconds
>> that's it. Um if with the model to
prohibit we wouldn't be able to have
necessarily necessarily referral
pathways for individuals because they
wouldn't be able to be in the shelter
system and they would go where
>> Mr. John
>> through the chair for a low barrier
emergency shelter system that may deny
someone access to um using services due
to substances on their possession. there
would be no other alternative uh for
them that would be the lowest barrier
service that they would be able to
access and um the alternatives would be
the streets are engaging with um other
emergency response personnel.
>> Councelor Ferrer.
>> Okay, I don't have that much time so
I'll just close it with some remarks.
The conversation that we had here
previously was very informative, very
informative on the some of the aspects
that we don't have included in the
system and really what is going to have
be the outcome if we don't have certain
um resources available.
>> Okay, I have Mayor Morgan next on the
speakers list. Go ahead.
>> Um thank you. So, first let me um let me
say thank you to um uh Miss Lazenby um
not just for the presentation and uh
sharing your thoughts today, but for the
work that you've done for many years in
the community to help people who are
most vulnerable and all of the staff who
work for your agency and others uh that
provide similar services. I I've said
this many times, it's very difficult
work. It's um hard to see people
suffering each and every day and I think
you're you're doing the very best in a
very difficult situation out on the
streets in the city of London. Uh, I
want to say to councelor Fer and
councelor Troau through the chair. I I
really appreciate your comments because
you you took a number of the things that
I wanted to say off the plate. Um, yeah,
I think you both spoke very
articulately. Um, I I have a question of
our staff then I want to make some
comments because I I want to just
understand where councelor Ferrer left
off and he ran out of time. The and and
maybe through you to our staff. So the
my understanding the previous guidelines
state that drugs and alcohol are
prohibited on property uh which means
people their only recourse is to use
outside starting now you're not going to
deny entry for people who may be under
the influence or having possession but
they're still prohibited um in the
building. So is there is there actually
any difference like it's uh it's still
prohibited in the buildings it was
before and I'm just wondering from an
operational perspective do you see a
significant change in the way that that
that would work from one shelter
guideline to the other.
>> Thank you. I'll go to Mr. Dickens.
>> Uh through you chair uh that the the
mayor's accurate that there would be no
difference in terms of usage and the
location of the usage. So, as our
written delegation actually submitted to
the agenda, when we've had uh prohibited
policies where uh uh drugs and alcohol
were not permitted on site, it meant
people were still using offsite. Now
that we say you can't be denied entry
because you have it on your possession,
uh they still can't use on-site. So, to
the mayor's question, yes, those two
things are the same.
>> Mayor Morgan.
>> Okay. So, um, just some some comments
because I think that the it's it's it's
very easy to get hung up on small pieces
of the the shelter guidelines and and
miss kind of the big picture. We're
talking about emergency shelter here,
right? Uh, uh, for the most part, these
are the emergency shelters in the city,
the last resort for people who have a
place to go. You know, they're seeking
um basic needs and shelter from many
different things. and and and and as the
framework said and as councelor FRA
articulates, you know, it's actually a
move to a more um complex and supportive
framework within the guideline system to
say we recognize that people are
struggling and we need to help them. Um
connecting people with supports is
actually a really critical way of um
getting people off of substance use. And
what we've seen from stats in supportive
housing and other places is that when
you bring people indoors, when you when
you give them access to people who can
help them, when you create a framework
for them to have opportunities to
connect with with others, you know that
they have less substance use in the long
run. They can actually exit their
addictions. Where we have a lack and
where we have a gap in this province is
in uh provinially supported uh
large-scale treatment and recovery
facilities across the province.
something that the premier has said he's
committed to doing, something this
council has passed a resol resolution
saying we support and something that
mayors and others across the province
continue to advocate for. We need many
more spaces to refer people to who we
want to have them exit their addiction.
And one of the great spots that people
can be referred to is from personnel who
are well trained within our emergency
shelter system who can say if you need
help, we're going to refer you into the
service. As Mr. Dickens said part of the
gap we have now is you want to do that
but then someone's either got a high
cost or a long wait list that faces
them. You know that barrier needs to be
eliminated and then I think many of the
challenges many of the debates and many
of the disagreements that we could
possibly have here get resolved very
quickly with with a a properly funded
and more complete system of treatment
and recovery across the province.
On the shelter guidelines, I I am
supportive of the shelter guidelines
before us today. Um, and I think
councelor Troau was was quite articulate
in saying just because people are not
denied access to a building doesn't mean
we're encouraging them to do anything.
In fact, by getting them through the
door, we're giving them access to
supports and people who can help them.
We're get letting people build a
relationship with them and then we can
refer them into more services. We've
seen this in all of the services we
provided. When we brought people indoors
and we've connected them with others,
you know, there is a greater opportunity
for their lives to become better than if
we deny them service and have them
continue to be out on the streets. And
whether they're in doorways or in
municipal parks or along Dundas Place or
in Oldies Village, it's better for
people to be indoors wrapped around and
close to services than out on the
streets where they don't have supports
where they are. So I see these shelter
guidelines as a step towards continuing
our work to make sure people are
connected with services and supports
that they need to move to where we'd
like them to get to and that is not
addicted addicted to substance having
stable secure housing dealing with
complex medical and healthcare issues in
a way that is supportive and gets them
on a better path. So um supportive of
what's force today and um uh you know
happy to continue the discussion and and
very open to ideas that colleagues have
about improving the system each and
every day. I think this is yet another
example of us trying to make
improvements to the shelter guidelines
based on best practices across the
province.
>> Thank you. Uh looking for other
speakers.
Don't see any online. Councelor Pville,
will you take the chair?
>> I have the chair and I recognize
councelor Ramen.
>> Uh thank you and through you. I just had
a couple questions. um some of which
have been addressed, but I just wanted
to clearly um get an answer from staff
on uh with the 2026 emergency shelter
guidelines, are we in compliance with
provincial policy and guidelines on
these matters?
>> Going to the staff for response
>> through you. Yes, we are. um there the
homelessness prevention um guidelines
for funding specifically does state that
harm reduction practices are something
that is eligible for funding. So yes, we
are
>> councelor.
>> Thank you. And with the heart hub, how
do we see the heartthub now in our
community interplaying with shelters and
perhaps some of these changes to
guidelines? Um we know that there's a
referral component to the heart hub. So
how does that all interplay
>> and going to
>> uh thank you Mr. Presiding officer
through you. Um they engage uh now with
these new guidelines as they have been
uh without these guidelines. Um I know
we all know this but I will say it for
the sake of clarity too. Introducing
shelter guidelines that that reference
harm reduction does not suddenly
introduce drug use to shelters. and
shelters have been making referrals to
heart hub uh to recovery treatment
centers uh to out of town uh treatment
facilities for a very long time and they
will continue to do so. So to answer u
the chair's question I don't think this
would uh alter the relationship between
shelters um and the heart hub in fact
London's heart hub is based inside one
of our shelters so uh they work closely
together.
>> Thank you counselor.
>> Thank you. And you mentioned that well
over a dozen other uh cities also had
similar um guidelines or had similar
practices within their guidelines around
um being able to have shel being able to
have drugs on site. I'm just wondering
uh have any of them ever resulted in the
loss of funding
>> going to the staff for feedback
through you? Not that we know of
counselor.
>> Thank you. So, my understanding based on
what we've heard today is that the
upgrade to or the update to and upgrade
to our 2026 uh emergency shelter
guidelines puts us in compliance with
the province. That we continue to take a
harm reduction approach that is outlined
in the province's guidelines when it
comes to shelter management. that it is
an Ontario human rights approach that we
are taking and that these things are
seen across the system in other cities,
municipalities and have been supported
by the province as they move that
forward. With that, I've exhausted all
my questions. Thank you.
>> I saw nodding all the way along. I don't
know if the staff wants to comment or
make a comment. No, they were agreeing
with everything you said. Returning the
chair to you.
>> Thank you. Looking for other speakers.
cuz I know most of your us are out of
time.
Okay, seeing none, uh we will open the
vote.
Closing the vote. The motion carries six
to zero.
Thank you. I have not been aware made
aware of any additional business. Does
anyone have any? Seeing none, we're
looking for a motion to adjurnn. I have
councelor Ferrer as fast as ever and
councelor Hopkins as our seconder by
hand. All in favor of adjournment.
Motion carries. Thank you. Have a great
day everyone.