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Council Approves Strategic Priorities and Governance Changes - 28 May 26
London · May 29, 2026
Good afternoon everyone. Thank you for
joining us today for the seventh meeting
of SPC strategic priorities and policy
committee. We'll begin with a land
acknowledgement. The city of London is
situated on the traditional lands of the
Inishnabek, Hodnosoni, Lenopek, and
Adawandrin. We honor and respect the
history, languages, and culture of the
diverse indigenous people who call this
territory home. The city of London is
currently home to many First Nation,
Matei, and Inuit. Today, as
representatives of the people of the
city of London, we are grateful to have
the opportunity to work and live in this
territory. The City of London is
committed to making every effort to
provide alternate formats and
communication support for meetings upon
request. To make a request specific to
this meeting, please contact
spcllondon.ca
or 519-661-2489
extension2425.
And with that, we'll start in on our
agenda looking at item number one,
disclosures of accuniary interest.
Seeing none, uh, and just to make, uh,
everyone on committee aware, we have two
members joining online. Mayor Morgan is
joining us, as well as councelor Pelosa.
Thank you both. Uh, and in chambers, we
have all members of committee, uh,
except for Deputy Mayor Lewis and
Councelor Vanir Bergen.
Okay, we're moving on to item number
two, which is consent. Uh, I've been
asked to pull items 2.4, 2.5, and 2.6.
Uh unless anyone else is looking to pull
2.1 through 2.3, I will look for
somebody to move 2.1 2.3. Thank you,
councelor Hill. You're looking for a
seconder. Thank you, councelor Cuddy. Uh
and with that, we will look for
discussion on items 2.1 through 2.3.
I'll start with councelor Hopkins. Go
ahead.
>> Yeah, thank you uh Madame Chair and
through you. I want to thank staff. I
have a a comment and a quick question on
2.1 which is the corporate asset
management plan progress review. Really
appreciated the report. Um very
supportive of strengthening our
integration with the multi-year budget
as well as our corporate asset
management coming together. Uh a
question for you is uh Madame Chair to
staff is when can we expect uh more of a
comprehensive
uh update? I know this is a partial
update, but how do we get the big
picture and when can council expect it?
>> Thank you. I'll go to Miss Barbone.
>> Uh thank you through the chair. The uh
capital asset management team is
actually working on that right now and
uh I'll defer it to Mr. Senise who can
provide you some updates on the status
of uh their work to date but it will be
coming forward in 2027.
>> Thank you. I'll go to Mr. Sice
>> uh through the chair. Yeah. What we're
doing is we're we're currently in
development working with all of our
service partners. Um we're making really
good progress on doing the next round of
comprehensive asset management plan.
We're targeting bringing forward a
report to council in the spring of 2027.
And at that point in time, we'll be
seeking approval of all of our corporate
asset management plans for not only the
direct city owned assets, but also the
agencies, boards, and commissions. Thank
you very much,
>> councelor.
>> Yeah, thank you. I think um that's when
every the big picture comes together.
So, looking forward uh to the next
council receiving uh the comprehensive
plan. I'd like to make a a quick comment
uh through staff. I know conservation
authorities uh we took a look at our
ABCs here in the report. conservation
authorities are going to be going
through a a major review and
expectations to have uh things up and
going in February 2027. So, uh just
would like to encourage staff and and um
um conservation staff working together
having a better understanding uh how
that all works and how it it it may
shift or not. But lots of changes going
forward in uh some of our our boards.
So, thank you very much for the report.
>> Thank you. I'm looking for other
speakers on items 2.1 through 2.3.
Council Prible, go ahead.
>> Thank you, sir. The chair to the staff.
Last year in this report, we had one
more call, a multi-year budget impact on
GAP, and it was dropped for this year. I
was just wondering what was the
reasoning for not including it this
year. Thank you.
>> I will go to Mr. Senise. Go ahead.
Yeah, thank you very much to the chair.
Um what's happened here is that when we
look at um the progression of the asset
management plan, we had originally
reported back in the 2023 direct city
owned assets an infrastructure gap of
$946.1 million. Now what we're doing is
we're just simply doing annual progress
update reports which are just simply
reporting primarily on the changes to
the budget. Um, as you will have
noticed, there was a significant
reduction to the infrastructure gap in
the 2025 annual progress report. Um, as
a result of council's decisions to
invest more into life circle renewal
capital assets. Um, for the 2026 annual
progress update report that's in front
of you today, there was a very minimal
change to the infrastructure gap as a
result of again just minor changes to
the budget. As a result, we didn't feel
it was necessary to include that
additional information. Thank you.
>> Council approval.
>> Okay. Thank you for that. And when I
went through the values both replacement
and camp plans and current loss gap I
did find them they're almost identical
actually. Uh but am I assuming then
accurately if I were to add this
multi-year budget impact gap that it
matches last year's because if it
matches last years then there's no
issue. It's the same thing but if it
would change in the end some of them
potentially then it would make a
difference. So I just want to assure
that it's still the same. Thank you
>> Mr. Sneeze.
Uh yeah through the chair. So what what
we would find is very immaterial changes
amongst the different service
components. Again we're looking at the
most count most recent council approved
budget update which includes the
multi-year budget. So again when you're
looking at the the material changes that
occurred those occurred during the 2024
multi-teryear budget where there was
larger swings in terms of investment
choices with regards to life cycle
renewal capital budgets. Again when
we're looking at the changes from the
2025 progress report to the 2026 very
small changes generally occurred amongst
the service areas. Again, that's why
you're finding a very minimal reduction
or minimal change to the gap. Thank you,
>> council privile.
>> Okay, thank you for the explanation.
Just one correct thing. So,
nonidentified, decreased, nonidentified,
increased, they would be identical to
last year. Is that correct,
>> Mr. Senise?
Um I
uh through the chair um yeah like I I
wouldn't use the word identical again
there's very minor changes but the
what's the been the largest change on
the gap is that the LMCH London
community 6 housing uh um asset
management plan was approved by council
in 2025 that was previously not in the
2025 annual progress report for the CAM
plan update. So, what's happened there
is that gap has been um has changed and
that's been added to the progress
review. So, if you're looking exactly at
the 2025 annual progress review for for
CAM versus the 2026, the LMCH has been
an added component on the progress
review for this cycle that was not
previously in last cycle as a result of
council approving um the LMCH um asset
management plan.
>> Thank you for the answers. No more
questions.
>> Thank you. Uh, welcome Deputy Mayor
Lewis and Councelor Van Mirburgen. Uh,
we are on items 2.1 through 2.3. Just
looking for any other speakers.
Seeing none online and seeing none in
chambers, we'll open the vote.
Closing
the vote. Motion carries 15 to zero.
And for those in the gallery and those
with delegations, we will move those
items to point4 2.6 to uh item five on
the agenda, which is our additional
business. Uh with that, we'll move to
item three, which is our scheduled
items. Our first item is 3.1 uh which is
the London Hydro Inc. 2025 annual
general meeting of the shareholder
annual resolutions. We have a
presentation first from London Hydro.
With the presentations that we have
today do we do not require a motion to
hear those presentations. Um and I know
that everyone is tight to time on five
minutes. So thank you for that. And with
that uh we will get set for our
presentation from London Hydro.
Hello, my name is Tanya Goodine and I'm
the chair of London Hydro's board of
directors. Very proud to share details
of our 2025 year. What you will hear
today reflects an organization
continuing to demonstrate strong
governance, thoughtful planning, and a
disciplined approach to operational and
financial performance. Throughout 2025,
London Hydro remained focused on
delivering value for customers and our
shareholder while continuing to prepare
for the opera opportunities and
challenges ahead. The board has
continued to work alongside leadership
to ensure decisions are grounded in
long-term thinking, responsible
investment, and a clear commitment to
reliability, safety, and sustainability.
As our city grows and the energy
landscape continues to evolve, the
importance of strategic planning,
infrastructure readiness, and
organizational resilience has never been
greater. Over the past year, we saw
continued progress in areas including
grid modernization, operational
improvement, c customer support
initiatives, and organizational
transformation. These efforts reflect
not only strong execution, but rigorous
planning, collaboration, and the
accountability required to position
London Hydro for continued success in
the long term. As a board, we're proud
to support an organization focused on
today's performance and building the
foundation for the future. That includes
investing in infrastructure,
strengthening internal processes,
supporting innovation, and ensuring
London Hydro remains well positioned to
meet the needs of our customers and our
community. On behalf of the board of
directors, I would like to thank the
entire team at London Hydro, many of
them here today, for their dedication
and continued commitment to excellence.
I would also like to thank you, our
shareholder, our customers, partners,
and our community stakeholders for
ongoing trust and support. Together,
we're continuing to build a strong,
resilient, forward-looking organization
well positioned for the future. Thank
you.
>> Thank you, Miss Kdine. We'll hear from
Mr. Sams Sadini. Go ahead.
>> Hello. Uh, good afternoon. I am not
going to go through this whole uh,
presentation. So, the one slide I will
bring up is the reason we are actually
here today, which is the business of the
AGM. There's essentially three things
that we're here to get uh, either
approval or receive from council. uh th
those are on the approval of the uh
financial statements, the election
affirmation of continuing terms of
directors and then the appointment of
the auditors. Uh in that order, I would
say the financial statements, we did
review the financial statements with
city administration. Uh they are aware
of those financial statements, they have
been approved by our auditors and our
board of directors. The 2025 year
actually looks very similar to the 2024
year. Uh $1.1 million in in net income.
uh $5.5 million dividend paid or will be
paid to the city of London. Uh a stable
rating continues and 60 uh2.8 million
spent in capital over the last year for
the uh election and affirmation of the
board of directors. The slate hasn't
changed. So the current board of
directors that is sitting for London
Hydro is one that is up for
recommendation in this year. So there
was no um members that stepped down or
or terms that uh came to a final
conclusion. And this would be a
reappoint of the current directors that
are at London Hydro today. And finally,
the appointment of the auditors. We use
KPMG as our auditors. They are also the
city's auditors and actually audit most
of the uh utilities in in the province
of Ontario. So they are well regarded in
this right and we put them forward as
well for reappoint. Um we did provide a
deck. I think the deck is great for uh
folks to be able to go through see all
the great work that was done at London
Hydro this year. But being mindful of
your time, I will I will end my
presentation there and take any
questions you may have.
>> Thank you. Uh just one moment. I will
just double check with the clerk uh on
how we proceed if she'd like a motion on
the floor first before we go to
questions.
>> Okay. So, we have a motion uh that's
displayed and I'm just looking for a
mover in seconder for a motion for
London Hydro. Thank you. I have
councelor Van Mirbury and councelor
Frank. Uh with that, we will look to uh
questions and comments from committee
and we'll start with councelor Layman.
>> Um uh thank you for attending today and
thank you folks for attending as well.
Um just quick comment on the financials
uh much to the chair and to the board.
Thank you for the dividend of five and a
half million. Um I just encourage you
and the board uh to look at I I was this
last term I pushed for an increase and
and we were able to go get there uh as
uh financial uh results improve. Uh I
encouraged the board to consider you
know putting some of that back to the
shareholder. So that's that's my
comments just on on the financial
financial side. Mr. sense that they need
this gives me an opportunity to kind of
look back at London's hydro performance
in in the um in the recent months and
you know going back to the extreme
weather days that we saw Boxing Day uh
with a storm there and then just
recently with the tornado and the and
the extreme weather that we saw there. I
just have to commend you and your team
for the response um for getting us uh
getting the lights on. Um I don't know
how you do it. um in a reasonable
manner. And I I I also want to touch on
the communication side cuz I witnessed
that personally. Uh it was good to know
when my lights would come on, but it was
also good to know um for those that
didn't get the lights on, when they
could expect it on. And for my family,
which I have um you know, sons and
daughters around the city, it kind of
allowed us to do some planning quite
frankly where we were able to get family
members over to maybe the family that
had the power and then also plan at what
time we would get back or they would get
back uh when the power came back on. And
I got to tell you, those estimates were
were unbelievably close. So, uh terrific
work there. It's one thing to keep the
power on during peak demands in the
summertime with the hydro with the air
conditioners humming and everything like
that. It's another thing to do it with
the extreme weather events. So, I'm just
curious, you know, h how do you do it?
Like, how do you do damage assessment?
How do you prioritize what gets who get
what neighborhoods could go first? Um,
and how do you get the crews out? So, if
you can just kind of walk me through a
bit of that, like obviously not in
detail, but just an overview.
>> Uh, thank you. And if you can put that
in a non-engineering speak, it'd be
great.
>> I'll I'll I'll try my best on that. Um,
first, uh, the first thing I'd want to
do is is thank our employees. So, uh,
although I I sit here and give the
presentations and and sometimes get the
kudos from from counselors, it wasn't me
out there restoring the power. And, you
know, we have a huge team that responds
to these types of outages. So, London
Hydro has around 320 employees uh that
day of of the last tornado downburst,
whatever you want to call it. Uh we had
88 employees respond within, you know,
the next few hours. Uh crews working
overnight. Uh we had other crews come
in, contractors from Integris, uh people
like Davy Tree answer our calls as well.
Mutual aid is is a big part of what we
do in this industry uh with our
neighbors to ensure that we can keep the
power on. You know, essentially in an
incident like that, there's storms that
we know about and can prepare for and
then there's storms that sort of come
out of the blue. I would say generally
what my experience has been, those
storms that we hear nothing about seem
to be the worst ones. So, people aren't
prepared. They don't know what's going
to happen. And the good news, I think,
for Londoners is that London Hydro is
always ready to respond to these types
of outages. So, the down burst, I think,
happened between 5 and 6:00. As you
might imagine, our our teams are already
home at that point. people got the call
at home, they decided to come back in. I
think you stepped out sort of the major
processes that we do in a storm that
way, which is first call out, get people
in. Uh our engineering teams are are out
in the field helping with our line staff
to assess damaged areas. Uh how we
prioritize, we usually go with the most
customers first. If there's large
feeders we can pick up, that's what we
try to pick up first. And I understand
from our customers that there can be
some frustration about being out for 12
hours or 15 hours. uh but know that
we're having to prioritize these types
of outages and that will happen with the
number of customers first. We will also
look at critical infrastructure. If
there was a hospital or some other
critical infrastructure piece on a
feeder, we may prioritize that to ensure
that people are safe uh in that
environment. So the general process is
about people coming in, assessing the
damage location, calling in other crews
externally and starting the work and
trying to pick up as much of that work
as we can. Uh over the next hours, we
have to um split up our crews sometimes
as well because as you can imagine,
crews will time out after they've worked
16 hours. We can't ask them to safely
work any longer. So they go home, the
next crew comes in and works their
16-our shift. Uh so it really is a
coordinated effort. Uh appreciate the
city's uh help on this as well. We're
also coordinating with uh um people who
are doing tree trimming and other work
in those areas with police to in streets
where power lines are down. It it is
really a team London approach to getting
the power back on and I could say I was
nothing but impressed and and happy with
our crews also with the city of London's
response and of course our our customers
who are having to live through it.
>> Thank you. I'll go back to councelor
Layman. Thank you. And through your
chair, one final question. You know, as
we are aware that extreme weather events
are going to increase in the years to
come, what is Lynon Hydro learning from
these experiences when you can uh even
get better, improve on on your uh
service?
>> Thank you, Mr. Samson. Go ahead.
>> Yeah, I think we're learning a few
lessons. One is, you know, our capital
investment plan matters. Uh the stronger
and the more resilient your capital
assets are out in the field, the more
that they will be able to resist this
extreme weather. We're also designing
for more extreme weather in our minds.
So where we, you know, build
infrastructure underground, for example,
uh we might use a larger pole type. We
might put poles closer together, uh to
handle the the extreme weather events.
We've also got some really interesting
technology we're trying out this year.
Uh there's some work that we're doing,
some overhead satellite imagery to look
at trees that we think are what we call
sort of in the fall zone. Uh so if there
is a storm event and we're worried about
branches, large trees that may be sick
in that area, we can actually be more
proactive and start to trim those areas
before the storm happens to hopefully
cause less outages in the future. Uh I
think our teams are unfortunately
getting the training on these things. I
mean, in the year and a half that I've
been here, uh I think we had something
that almost appeared to be a tornado on
the west end uh of the city about a year
or a year and a half ago. Uh we had the
ice storm that happened over Boxing Day.
We've had, you know, now the tornado or
down burst happened on the east and and
south ends of the city. So the good bad
news about that is our emergency
response is being flexed. Uh we know
what works. We know uh what neighbors we
can call on. And so that sort of time in
the exercise is also helpful to us to to
get better at it. And that's where our
communication came in as well. I think
as an organization, we knew we were a
little bit lacking in how we
communicated with our customers. People
want to know that you're aware of their
outage. People want to know that there's
crews being sent to their area, and
people want to know when they can expect
their power to come back on. So, we're
really trying to put our full press on
getting that information as as out as
accurately as we can and as timely as we
can.
>> Councelor Layman,
>> just finally, uh, thank you for that.
Um, you know, hydro is a critical
utility for the livability of London and
also for the economic success of London
and with that comes, you know, to have a
reliable power source, I think it's
crucial for both those areas and I I
think you're delivering on those fronts.
So, uh, thank you very much.
>> Thank you. Uh, on my speakers list, I
have councelor Purple next, followed by
Mayor Morgan and then councelor Cuy.
>> Thank you, sir chair. Yes, everyone was
thank you but I also I'm going to
include our staff because the
coordination cooperation between the
organizations and team was really
exemplary. So it was uh greatly
appreciated by half a million of
Londoners. Thank you. Last year you
presented to us 2030 vision with five
pillars five uh five strategic focuses.
Can you update us in terms of kind of
the opportunities, challenges and
potentially the biggest game changers? I
know it's at the beginning of the 5-year
vision, but can you just pinpoint a few
of them, summarize? Thank you,
>> Mr. Samsini.
>> Yeah. So, um, you know, our five
pillars, I can sort of go through them
individually. You know, one of them is
building for the future. I think as we
look at our distribution system plan
that we're putting forward, uh, we're
working through that. We're looking to
get that finalized through our board
over the the next months. Um, really
investing in the city is a big part of
what we're going to be doing. So the
line that I keep using is we plan to
spend as much in the next decade as we
have in the last century here in the
city of London. The amount of growth
happening on the electricity profile is
nothing that I've seen before. And now
having a utility that's ready to be able
to speak to increased capacity uh
reliability concerns uh changing weather
patterns is all within sort of our
distribution system plan and the asset
management plan that we're putting
forward. So I would say that's going to
be a critical element as we look at the
next you know number of years. Uh our
second pillar is about creating and
communicating value. Um you know as as
we heard from councelor layman the the
dividend is important to the city of
London. So if we look from 20 or early
2000s 20201 the London Hydro has paid
out $110 million in dividend to the city
of London over that time. We've also had
accretion value within the organization
over that time as well. Uh so having an
asset that's that's viable uh for the
city is important is viable for our
customers is important and can make the
investments that we need to make. I
think the other thing that we're trying
to do here in and doing some of these
things or you might see us out more in
the community is being able to
communicate that value and you there
really is efforts that the utility
allows uh things like economic
development that that by owning your own
utility here in the city of London, you
have an economic advantage of how we get
out there and try to attract business
here and build the infrastructure that
they need to connect. Um operational
excellence is is our third pillar and
that's about just getting better at what
we do. How do we how do we have improved
reliability? How do we increase
communications? How do we ensure the
power stays on and the bills go out? Uh
so that's something fundamental in our
business every day that we're looking at
ways of of upgrading our internal
systems. Uh providing things like
estimated time of restoration when
outages happen. Uh being able to answer
the phone within, you know, 30 seconds
of when a customer calls. Really having
a high standard that other businesses
would wish that they could achieve.
levels like that. I don't know for the
rest of you, but if you've ever tried to
call things like the CRA, you're
probably on hold a lot longer than 30
seconds to to try to get try to get
through there. Um, we also have our
customers in community as our fourth
pillar. Uh, as you can see, we're we're
out in the community a lot more than
we've ever been. uh supporting
initiatives, being involved in things
like sports and the arts, uh being
involved in in uh the food bank, uh
trying to get our message of
affordability out to customers, let
people know the plans that we have
available, things like uh the Ontario
electricity support program, like the uh
LEAP program for emergency assistance uh
for customers who are under the threat
of disconnection. So, we're out there a
lot more, being a lot more visible in
this community, knowing that people if
they're having an issue with their hydro
uh with their hydro paying their bills
to please reach out. And finally, our
our last pillar is is all about our
internal employees. Um, you know, we had
uh like many businesses after CO, we had
an extremely high turnover rate uh
within London Hydro, which you wouldn't
expect. A lot of people think, oh, you
go work for a good company, you know,
the great benefits, good working
conditions, people tend to stay. We
actually saw a 10% turnover rate for
four years straight within this company
from sort of you know 2020 2021 to 2024
2025. So if you look at that 50% of the
knowledge of your of your organization
is out and trying to get new people in
trained up to be safe in the operations
and carry out is very critical to us. So
being named as a top employer for the
second year in a row I think was was a
great achievement for us at London
Hydro. a way to attract new talent into
the city and a way to retain them as
well. So I think as I sorry I know it's
a long answer we've tried to be short
today but as I look at all the pillars
that we sort of have in our strategic
plan we are doing things in every one of
those areas to try to move London Hydro
forward.
>> Councelor
>> no thank you for that and based on your
responses you truly live and breathe
your culture your internal culture so
thank you for that. Uh last question in
terms of the financials that net
earnings including swap impact I know
they were slightly down compared to
budget slightly more down compared to
24. Are we looking for 26 in terms of
the budget and forecast
>> Mr. Samini?
>> So um yeah so last year we were I think
97% of budget. Um most of the sort of
budget miss all happened in December.
There was a couple of bankruptcies of of
uh customers that that weren't expected
uh last year. And then of course we had
the ice storm come through as well that
sort of knocked down what our projected
net income would have been for the end
of the year. Uh this year uh so far I
think the last financials that I've seen
are updates for the end of uh April. Uh
we look to be ahead of budget at this
point uh in the year. Again it's still
early and and there's always some
unknowns like tornadoes that that you
can never really account for, but at
this point we're looking strong for our
budget year. Uh the one thing that I
would mention to council, so you see
sort of a reduction in net income for
about a million dollars. That's ex, you
know, that's expected in a regulated
utility as we go through our cost of
service applications. We get our rate
set and then for the next four years, we
only get actually less than inflation
over that 4-year time. So you can expect
an erosion on your net income over that
time frame till we reset our rates
again. Uh this will be our last time
that we ever go in for a standard cost
of service rate filing. the next time we
go through we'll go this sorry it's
technical but it's something called the
custom um IR application where we can
actually get increases in our second
third fourth and fifth year to bring our
capital in and the increased costs in on
a more flat level. So I would expect
that you you should note this in in the
next four to 5 years that you might see
a deterioration of net income over the
4-year period with the hope of going
into cost of service the next time and
being much more flat as we go through.
Council Purple.
>> Thank you for answering all my questions
and thank you and your entire team for
everything you do for our community on
everyday basis.
>> Thank you. I will go to Mayor Morgan
next then followed by Councelor Cuddi
and Councelor Van Miren.
>> Uh yes, thank you. And so through the
chair first um let me um echo the thanks
of my colleagues to uh uh the CEO and
and his entire team. Um, I had on behalf
of council the opportunity to address
the employees of London Hydro uh a
couple of months back about the work
that they did through the winter and the
ice storms. Obviously with the recent
adverse weather um we know that work
continues you know each and each and
every day and we thank uh all the
frontline workers who get called in to
do that work um you know when uh when we
need it. And so thank you again for all
that you do. Obviously I'm supportive of
the uh recommendations that are before
us today from a shareholders
perspective. Uh I do have one question.
Um and I I also want to thank London
Hydro for participating with the city of
London uh at the last AMO conference in
our delegations. Uh it's my view that
economic development is incredibly
important to the city and that can't
move forward without you know adequate,
safe and reliable supply of power in the
city. uh it's something that we're
working on in our uh economic
development uh strategy that will come
forward in June and uh uh and we
anticipate that there'll be linkages
with hydro there. you know to uh to the
CEO through the chair uh I would like to
know your viewpoints on the role that
London Hydro can play in supporting the
city's economic development objectives
uh in the future because we are at the
we have the advantage of having utility
that we are the sole shareholder of uh
others do not necessarily have that and
and I wonder how your thoughts on how we
can leverage that as we move towards the
release of our economic development
strategy in the forthcoming weeks.
>> Thank you. I'll go to Mr. Sams Sadini.
>> Thank you. So, I I'm a firm believer in
in a team London approach. I think our
greatest asset is the great teams that
we have across the city of London from
the city to economic development uh to
your hydro. Uh you know, there's just so
many people that are all pulling for the
same thing, which is the economic
prosperity of this region. How do we
create jobs? How do we create good
paying jobs? How do we create longterm
jobs that people can really establish a
family and want to live here for the
long haul? So to me it's about that
working together that one team London
approach. Electricity has become a very
major part of trying to attract large
sort of uh industrial customers today.
The loads that we're seeing of these
customers are are magnitudes higher than
they would have been 5 10 or 20 years
ago. So you know before where we would
have expected a large we actually have a
large uh use customer category that
category is set at 5 megawatt many
customers that we get in here today may
exceed 20 megawatts or higher. So the
access to capacity within a region is
fundamental to being able to attract
these customers. I also think the other
thing that's that's key and we all need
to do is not be a barrier to business.
So, you know, we we sometimes put these
companies through some hoops uh to try
to get set up and established here. And
I want to make our organization the
easiest organization it is to work for.
So, if we're competing against KW
region, the Toronto region, anywhere,
Ottawa, uh to land a customer or another
country, I want them to come here and
know that we're here for their benefit.
and will take those those roadblocks out
of the way and actually be an
organization that gets them to their
outcome which is to set up business here
and hire people. So for us, we're taking
that, you know, earn every customer
approach. We're we're fighting for those
customers and I think doing that in
concert with the great organizations
across this city is what's going to make
us successful and I've and I've already
seen examples of that.
>> Thank you, Mayor Morgan.
>> Yeah, just a just a brief comment then.
I I really appreciate your response on
the attraction of large industrial um
our consumers. Uh I I know that we've
worked together on a number of um
meetings that uh you know senior
executives from different uh large
companies looking to purchase land in uh
London uh in concert with the work that
LEDC is doing. Uh I know that your team
has been incredibly supportive to those
efforts and and I just wanted to echo
that I appreciate those and you know
every time we get to make a large uh
industrial announcement where we know
that we have a significant consumer of
power uh I would say part of that uh
landing that is not just attributable to
the work that the LEDC does and our
staff at city hall but also to the
support that London Hydro gives and
ensuring that they know that there's
reliable power source uh and that you
have and your team have always found a
way to say yes to their demands and I've
seen it firsthand sitting in my office.
Uh so I greatly appreciate the work that
you guys are doing. So thank you.
>> Thank you. I'll go to councelor Kui
next.
>> Thank you chair and thyu and um Mr.
Simsini and Miss Gdine uh and to the
board of directors. Thank you for coming
today and thank you for making the
presentation. You know, I I want to
reference and I I I don't want to sound
like everybody else, but I I do want to
reference um not the dividend, which we
certainly appreciate, but the fact that
you were able to to, you know, duplicate
another 11 million and change, 11.5
million in income, which is really
incredible because you're growing. So
there there's there's there's pressure
and stress on your resources, on your
financial resources, but you continue to
grow the income, which is really cool.
And that doesn't always happen. And and
just for everyone's reference, this
isn't a gross. This is a net. So this is
what's what's very very impressive by
what you've done by what your board has
has allowed you to do. So thank you for
the work you've done. Um I am a little
surprised by your turnover because in
times of of economic uncertainty, people
don't leave their jobs. And you know,
I'm not quite sure where that fits, but
and I know you're a great company. I'
I've spoken to your employees. I've been
to some of these events with you and and
they they love their work and they love
what they do. So that's a little little
challenging I'm sure. Um but what I
wanted to ask you, Mr. Simpsonsini, was
you know I've been really impressed and
I appreciate um seeing London Hydro
become more involved in the community
whether it's through you know supporting
the arts and culture or local sporting
events um and all these initiatives you
do um for nonprofit organizations. So,
if you could, and I know you referenced
a little bit earlier, but if you could
please just share with with uh with us
London Hydros, um
how how you see these investments, these
kind of investments, um being an import
part important part of your strategy,
your long-term strategy, and um how you
balance the contributions uh of building
these these stronger connections within
residential communities and the city as
a whole. Thank you.
Thank you, Mr. Samson.
>> So, um, and I don't want you to leave
with that we have a 10% turnover rate
problem. Uh, the last two years, I think
that that rate has dropped to, uh, under
5%. So, things have sort of, uh, uh,
stabilized on on that front and and the
team is growing going forward. I think a
lot of those turnovers were to do with
the time that we had after co people
were a lot more um,
I don't know able to move, wanting to
move, wanting to try new things,
evaluating new things in their life,
retiring, whatever that that was for
them. So, uh, I think we're coming out
of that issue, which is good. Uh, and
thank you for the question on on sort of
our our community involvement. You know,
the one thing that a lot of people don't
realize is is London Hydro is entering
its 116th year as a business. Um, I
appreciate the city of London is is
celebrating their bsentennial, which is
great, 200 years. We're a little bit
younger than you guys on that side of
things. Uh, but but it's an important
element to know that we we are part of
this community. And I think like any
good neighbors, we need to be involved
in different areas. And some of that we
do uh to support uh so for example the
food bank. We know affordability is an
issue how how we get involved in the
food bank. Uh it also helps us get our
messaging out for things like the OESP
program and LEAP program. And I would
just like to say here if anyone's
listening to this and you're having
problems paying your hydro bill, please
contact us. There are programs available
that may help. Uh, I think over 15,000
Londoners took took uh um some funding
from the OESP program, which is
provinially funded, which means, you
know, almost $9 million came in from
provincial funding to help pay hydro
bills here in the city of London. So,
again, if you're if you're struggling,
uh if you have a child in school,
sometimes university and and um college
students as well will qualify for these
programs. I encourage you to reach out
to us to ensure that that we can get
that money to you. Um, we also look at
other things as you've mentioned, the
arts, uh, sports. You know, to us it's
important to find our customers where
they are and we know that all Londoners
don't have the same sort of, um, things
that they look to do, uh, in their day.
So, where we can support in other areas
and just to let people know that we are
here, we are here to help. Uh, we we are
a trusted community partner is important
for us and and that's how we get out.
It's been interesting activities we've
we've done as well. Some things have
been around sustainability. Uh where
there was a movie night, I think that
happens around the city. Those were
being used with gas generators. They
were noisy. They were polluting. So we
we uh brought in electrical generators
to help sort of power those events. So
we see our ourselves as as a community
partner, a neighbor. Uh so we like to
help where we can and and also let
Londoners know that we're here to help
uh if they need it. Councelor Ketty.
>> Well, thank you and just in closing, you
I I consider hydro to be gold standard
and you've done a great job of keeping
that up, Mr. Simsini. Thank you.
>> Thank you. I have uh Councelor Van
Mirburg and followed by Councelor Traso.
>> Thank you, Chair. Um, I think we can all
agree that um,
in any local economy like the city of
London, the backbone is um, a capable,
consistent
power supply and an organization that's
able to deliver it with the capacity to
grow. And all these boxes are ticked off
and that's been confirmed today by this
report. Um, so I congratulate you on
that.
uh because it's absolutely fundamental
to our growth and to employment and to
our community as as a whole. And thank
you for touching on the affordability
issue
um that with a kind of uncertain economy
is uh is
very good to know uh that that's in
place. Um, I also wanted to congratulate
you on the community involvement because
that's for me and I think others that
I've spoken with is something that's
quite different than we've seen in the
past uh and quite an improvement on
London Hydro's behalf about how active
you really are uh in the community and
showing the face of what can be a very
sterile utility
uh which can be frankly faceless. And so
there's your beautiful building there on
Horton.
Some may describe it as a mausoleum, but
you have actually demonstrated the human
face of it and that it's active in the
community. So thank you again.
>> Thank you. Uh I will go to councelor
Traso next.
>> Um thank you. Thank you very much to the
chair. Um, I'll I'll keep this short
because I'm pretty much just um
repeating a lot of what you've already
um heard. I really needed some good news
today and this report I think is our
good news story of the day. what what I
notice first is your involvement in the
community and I' I've I've mentioned
that to some of your um to some of your
staff and board members and and it's
something that I really appreciate
because it shows that you go beyond the
um really excellent level of technical
technological and serviceoriented
expertise but you're participating in a
lot of things and councelor Cuddi
mentioned that. So, I just I I just want
to say um
great job and thank you very much for
this um report and I'll be supporting
all of the motions today.
>> Thank you. Looking for other speakers on
this item.
Okay, seeing none, we're dealing with
3.1. We've got a motion in front of you.
It's ABC and uh it includes the
financial results, the draft shareholder
resolution, as well as the presentation.
And with that, we'll open the vote.
Trusso votes yes. Oh, there it is.
>> Closing the vote. Motion carries. 15 to
zero. Thank you. That moves us to item
3.2. Uh, another delegation with Mr. Sam
Sadini on the new co. Um, I will invite
you back to the microphone in case you
wanted to add something before we begin
with the consideration of appointment.
>> I'm going to keep this super uh short.
Just here to answer any questions on
that process if if any are had uh but
leave it to council to uh appoint their
member.
>> Okay. Thank you. So, uh, I will just to
to help with our process, I will, um,
read part of that motion for the, uh,
uh, new co, and then I will look for
mover and seconder. So, it's on your
screens as well, I believe, but that the
following actions be taken with respect
to the revival of London Hydro Holding,
Inc. Uh, a Tanya Gdine and Paul Madden
be appointed to the London Hydro
Holdings, Inc. for a term of one year.
Mayor Morgan uh be appointed as the
member appointed from municipal council
and the communication dated May 1st 2026
from uh Y Samsini CEO Lenin Hydro Inc.
be received. It being noted that SPPC
heard a verbal delegation from YMC CEO
Lenin Hydro with respect to this matter.
With that, I'll look for a mover. I have
councelor Cuy. I have councelor Ferrer.
And we'll look for discussion on this
item.
Okay, seeing none online, seeing none
here, uh we will open the vote.
Closing
the vote. Motion carries 15 to zero.
I want to say thank you to London Hydro.
Thank you to Mr. Sam Sadini and the
board and staff for being here today uh
and uh for a great presentation. Thank
you.
Okay, with that we will move to item 3.3
which is the delegation from Miss Plesn
the general manager London Transit
Commission of the 2025 London Transit
Commission annual report.
Hello and welcome
Okay, you may begin.
>> Thank you, Madam Chair. In addition to
the overview provided in the covering
letter from the commission chair, I'll
explain I'll expand on some of the key
initiatives that resulted in progress
towards the strategic objectives uh in
2025.
With respect to the conventional transit
service, 18,000 hours were added in the
fall of 2025. And while overall
ridership did decline in 2025 as
compared to 2024, it was a direct result
of lower enrollment in the um
post-secondary institutions as a as a
result of the the caps on on foreign
students. Um a positive outcome from
that decline in ridership was that uh we
had significant improvement in crowding
concerns that we had been experiencing
in 2024. So, so while obviously we don't
like to see ridership decline, it did
pro provide for um a a better match to
the service levels that we had in place
to the the ridership that we experienced
in the in the fall of 2025. That led to
um a slight improvement in the voice of
the customer satisfaction level in 2025
with 68% of respondents indicating that
they were satisfied with the service.
The primary areas of concern on the
conventional from the customer
perspective continue to be on-time
performance and travel time um while
they're riding the service. On the
specialized uh side, um better news, we
introduced 10,000 hours of service in
January 2025, which resulted in a 14%
increase in ridership over 2024 levels.
Um the transition to the new booking
software was completed in early 2025
with riders now having the option to
book um their trips both online and via
telephone. And those changes have been
very well received from riders. Uh
noting that in the voice of the customer
survey for specialized we saw a 98%
um respondent rate of level of
satisfaction with respect to that
service.
In the area of fiscal accountability,
the commission received a clean audit
and closed out 2025 with healthy
balances in all reserves and reserve
funds. And as part of the 2026 budget
process, the commission approved an
assessment growth business case, which
will result in the purchase of four
expansion buses to provide service to
four new areas of the city beginning in
2028.
2025 also saw the completion of an
updated asset management plan and
upgrades to a number of key software
programs supporting daily service
delivery and work also progressed on the
replacement of the hibbury facility and
the zero emission bus pilot projects.
Progress was also made addressing the
long long-standing resource issues in
the skilled trades complement. uh and
enhancements to the bus operator
training program were implemented in an
effort to provide additional on-road
training as part of our onboarding
process.
Uh looking forward, some of the
initiatives that are included in the
2026 work program include consideration
of another assessment growth business
case for 2027 budget consideration, the
launch of the secondary school transit
pilot program in the fall, preparation
for the launch of the east leg of the
rapid transit service and the
corresponding service improvements to
feeder routes, preparation for the
transition to a new service provider for
the specialized service, which will take
place not until the summer of 2027, but
there's a lot of work involved. olved in
that transition. Undertaking a review of
options to expand fair payment methods
on transit. The review will consider an
expanded smart card revaluing network as
well as the ability to pay with debit
and credit on board. Undertaking a
review to determine the most effective
way to implement an alternative service
delivery model which will provide access
to public transit to areas of the city
that had been identified as difficult to
serve with a traditional conventional
service. launch of an LTC Instagram
account and a customer insight panel and
enhanced participation in community
events as resources have now been
allocated toward this initiative. In
closing, 2026 and the years following,
we'll continue to see progress on a
number of transformational programs as
well as the continued implementation of
service improvements designed to enhance
the customer experience resulting in a
more effective and efficient transit
system for all Londoners. Thank you.
>> Thank you.
So, uh, we do have a motion prepared for
this to receive the report. I will look
for a mover and seconder before we begin
discussion. Councelor Frank, Councelor
Hopkins, thank you. And I will look for
speakers.
Councelor Hopkins.
>> Yeah, thank you, Madam Chair, and thank
you very much for the presentation. It's
good to see you again. I um appreciate
uh the fact that uh in our um
specialized
um we've got extra service hours and I I
know we've increased in our um other
services as well. I understand our
booking system is also improved. I saw
that firsthand and I really appreciate
the work uh that staff are doing there.
Uh and congratulations as well on the
voice of the customer survey high marks
there in both both areas.
I I do have a question though as it
relates to a growing city,
a large city.
I represent a ward that's all about
growth. Um subdivisions
opportunities to move around are very
very difficult congestion. how we build
and how we move around. I think to me as
a ward counselor are are the big big
issues that I I deal with on a daily
basis.
And I have moved around, traveled
around, seen cities where
um service is a little bit more
available.
How can we as u a city council, as a
city
support, work with LTC
um and improve opportunities to move
around in areas where we do not have uh
those opportunities. And before you
answer that question, thank you for a
route we got last year in Riverbend and
hopefully a route to come,
I think next year. But it just seems it
takes a long time and and um I think
opportunities, we need opportunities now
in our city uh to accommodate um the
congestion that we're starting to see.
So um I'll leave it with you.
Thank you, Miss Fleshy.
>> Um through the chair. Um the very short
answer is how how can council assist?
Obviously, it's funding, right? I mean,
at at the end of the day, transit relies
on municipal funding for a significant
portion of our budget. If we want to
grow, we're going to need council to
approve increases to that budget. So, I
mean, that's certainly the underlying
piece. Um, you know, we we saw in the
the the previous budget cycle the
assessment growth uh case get approved.
We're working on and we will be bringing
forward to the commission as part of the
2027 budget another assessment growth
business case that will again look to
other areas of the city where we're not
currently serving. So, um we're
certainly making progress on that with
respect to the time it takes. Um, what
you have to remember is if if we're
looking at putting service into a new
area or if we're looking to add service
during peak operating times, that means
we have to expand our fleet. And right
now, the delivery time on a bus is
anywhere from 15 to 18 months from the
date that we order it. So, if we look at
the assessment growth process, for
example, we can't order that bus until
that business case has been approved.
and then it's, you know, it up to 18 20
months before we've actually got that
bus on our property to then prep it to
then be able to launch that service. So,
that's a that's a big aspect and that's
why it's important that through the
multi-year budget process, we've got a
good indication from council what those
annual incremental hours will be so that
we can strategically plan for that. and
and kudos to the commission. We have
done that um where we know that growth
has been approved. We've pre-ordered
buses, so we've ordered them in a group
so that we will have them in time to be
able to do that. But in order to make
that happen, we need to have those
commitments within the multi-year budget
so that we can plan accordingly and
respond.
>> Councelor Hopkins,
>> thank you. Looking for other speakers.
Councelor Stevenson, go ahead.
>> Thank you. Yeah, I just wanted to follow
up on that question and you started to
say it there about a way to pre-order
because if we're truly committed to
meeting the service needs of a growing
city, is there does the commission have
the option to take out debt or make uh
the agreements assuming something like
the assessment growth is going to go
through and then dealing with it uh if
we if we don't because I really like
that delay of 15 to 18 months really is
uh not going to be acceptable. So are
there any paths forward that the
commission has or maybe that council
could provide to allow that flexibility?
>> Miss Ples
uh through the chair. Historically when
the um when the the balance in the
provincial gas tax reserve was healthier
um the commission had the had the
potential to rely on that if funding
didn't necessarily line up and and we
could pre you know pre-order those kind
of things. um now that we're relying
much more on that just to balance our
budget that reserve is doesn't have a
healthy balance of that nature. But but
certainly um like I said, we've already
done that once. We pre we ordered 10
buses that kind of cover the next 2 and
1/2 years of growth rather than waiting
because we knew that it was approved
within the multi-year capital budget
essentially. So, and again, we work with
civic administration on that when when
we know things are approved, you know,
we would we would obviously have those
discussions and and take those steps
when when we can.
>> Councelor Stevenson, thank you. Yeah.
So, as a followup, as we hitting the end
of this multi-year budget, it's a little
bit of a different place. So, do you
have the option of debt financing or are
you in a spot now where you're not able
to pre-order in this case,
>> Miss Pleshi? Um, through the chair. So
we have the commission has already
approved the pre-order of all the
expansion buses that we need to the end
of this multi-year budget. So we've
already taken that action and when we
when we come forward in the next
multi-year uh in terms of capital we'll
have the you know the requirements for
expansion buses set out within that and
then again if that gets approved we
would be able to do something similar.
>> Councelor,
>> thank you. So, I'm hearing that we're
not really at risk of not being able to
meet whatever budgetary sort of service
additions we the next council might like
to do.
>> Miss Ples um through the chair, we're
not at risk of not being able to respond
once we have a budget approval. Um but
the commission is not the commission
doesn't have money to act on anything in
addition or over and above what council
approves. I'm just not sure I got your
question right there,
>> counselor.
>> Thank you. Yeah, I I mean it's a bit
speculative, right? But I'm just trying
to
be uh proactive around we know we're
underserviced in many areas
under that scenario. It would just be
nice to lay the framework to set us up
for success in the next couple years. My
questions aside from that really are
around public safety. So, how are safety
incidents tracked? Um and then uh you
know what are your measures to address
those and are you seeing any trends
>> miss
um through the chair we obviously track
all issues of safety whether it be
customer to customer to employee all of
those things we we track that and we do
benchmark against um um peer properties
um in terms of trends
I wouldn't say we've seen a a
significant change over over the last
number of years I would say compared to
historic you know if we go back precoid
we have seen an escalation um we
certainly did during the pandemic period
see escalations and a lot of that had to
do with the frustration around you know
there was confusion about whether you
needed to have a mask and you know all
of those kind of things so there was a
lot of confusion which led to a lot of
confrontation on the bus that has gone
away um but I mean we we continue to see
safety issues I mean, I I always say,
you know, public transit is really just
an extension of the community. So, we we
experience the same things on board the
bus that we're experiencing as a
community and and we continue to track
that and and, you know, put in put in
measures that we can to to help
alleviate that. We do have, you know,
audio video recording on all of the
buses. So, we are able to investigate
and take action um where required. We do
have a banning process. So if somebody
is found to be, you know, in
controvention of our expectations, we
can work with with police and have them
banned. So we we've got those processes
in place. Um and and we just, you know,
we continue to work at it and evolve.
>> Councelor Stevenson,
>> thank you. And a followup through you.
Um we do hear a lot about public drug
use uh on in the transit buses and in
the shelters. We're seeing it in other
cities, too, and what they're doing to
address that. Um, when we say it's an,
you know, it's a public space and we see
the same thing we see in other spaces,
well, it's more so in some. So, we try
to get people to go downtown. We want
people to take transit. People are not
going to put their children or their
elderly parents uh on buses if they
don't feel that they're going to be safe
and protected from illegal activity like
that. So just wondering is there
anything on the horizon that that that
LTC is exploring knowing that at other
cities they're looking at transit police
and and other things.
>> Miss Ples
um through the chair earlier this year
the the commission did undertake a um a
program with LPS to have police board
the buses in the core which is one of
the identified you know areas of
concern. So the foot patrols that are in
the in the core are getting on and off
buses more of just so that there's a
presence. Um we've we've not had the
opportunity to to look at the data and
and you know determine whether or not
that's that's had a a big impact. We I
can say we're not as a commission at
this point looking at the implementation
of transit police. We do have inspectors
um which is slightly different. Our
inspectors get called anytime there's an
incident where the operator needs
assistance, but our inspectors don't
have the authority to, you know, issue a
ticket or anything like that. They're
more just a next level of support for
the operator in a case where where
there's an incident on on a bus and then
again they would call police if it gets
to the point where where they can't
handle it.
>> Councelor Stevenson,
>> thank you through you. Um, are you
noticing any trends say around the drug
use mental health issues that's maybe
related to inclement weather? Like is it
happening more when it's cold, hot or
rainy with people looking for basically
an escape from the elements or off hours
of when we have services available for
people again? Are they uh are we having
more are you noticing any trends that
way that might support additional
services
that us providing it might have a double
win of improving safety on the transit
as well?
>> Miss Fleshy
um through the chair I I would say we
certainly have more activity on the
buses during what what I would say
inclement weather. So obviously when
it's very cold a bus is a warm you know
a warm haven. same if it's extremely
hot. You know, the buses are airond
conditioned. So, we do see increases in,
you know, inactivity on the buses during
those those periods. I wouldn't say so
much during different times of day. I
think it's more more to do with weather
where we would where we would notice
those fluctuations.
>> Councelor Stevenson,
>> thank you. My last question is just when
it comes to bus shelters, is that under
the purview of LTC or does the city
track say the safety incidents and the
safety concerns, drug use within the
shelters or is that something that LTC
is is overseeing at the same time as the
buses?
>> Thank you, Miss Plesi. Um through the
chair. So, we certainly do track it. All
of those those concerns would come to
us. We do work with the city in the
event of if we've got somebody that's
housed in a shelter, the city will will
make the city aware and they assist us
with removing um removing that person
from the shelter, that kind of thing.
But in terms of, you know, if there's
drug paraphernalia or things like that
in the shelter, those those complaints
come to us and we work with our
contractor to have to have that
addressed.
>> Counselor.
Um, so on that note, like we're having a
lot of issues or and I'm seeing and
hearing myself a lot of issues in the
bus shelters in the core area. So is
there anything proactively being done to
make sure that those shelters are
available for the transit riders?
>> Miss Plesi,
um, through the chair, I I wouldn't say
anything proactive. We certainly, as I
said, we have inspectors that are on the
road during all hours of operation and
if they see activity or, you know,
someone attempting to to get settled in
a shelter, they will certainly try to
intervene. Again, we've got, you know,
two inspectors on the road for the
entire city. So, you know, there there's
not there's a chance that they're not
going to see everything that's
happening. So, you know, we we certainly
do make efforts to to mitigate that, but
it's it's not something I would say that
we're able to stay on top of and and
make sure that it's not happening in any
shelter, you know, across the city on a
regular basis.
>> Thank you. I'll just say and obviously
we can't make sure it's never happens,
but there's also I I just really feel
for people who are reliant on public
transit, especially people who have
children because the amount of drug use
that I'm seeing in the core area inside
the bus shelters just makes me very
grateful that I don't have young
children trying to keep them from not
touching anything, sitting on anything.
I I I don't even want to go in the
shelters. I stand outside of them now.
So, that's really unfortunate, I think.
And if there's a way that we could
address that, I'd be happy to uh work
with whoever would like to work with
that on me because I think it undermines
some of our efforts to make sure that
transit is uh a great thing in our city.
>> Thank you. Looking for other speakers.
Okay, I have uh Councelor Frank and then
councelor Purple.
>> Thank you. Yes, I mostly just wanted to
share a couple comments and thanks. Uh I
think a really important graph is on
page 10 uh or chart that shows that um
this is a very efficient service. We see
the municipal cost per ride is 275 in
London where the pure average is $3.81
making London the second lowest. Uh
meaning that our municipal dollars are
being stretched very far to provide the
service that we provide. We also see
that the passenger cost sharing is third
highest compared to the other 16 Ontario
transit operators of over 100,000
people. Um again, so noting that uh
London is not necessarily paying this
equivalent amount that other
municipalities are in order to make it
more affordable for transit users to
access the service. But uh I just want
to say kudos to staff for being able to
to provide that service. And as someone
with a young child who rides the bus
regularly downtown, I appreciate the
work that's being done and um we've
always felt safe on the bus and in
shelters. So appreciate the work of our
staff um both at the city side and the
transit side.
Thank you. I have councelor Purple next
followed by Deputy Mayor Lewis.
>> Thank you and sir chair I uh I want to
thank you and your team as well and I
know you know in terms of the efficiency
how LTC has been very good on that side
certainly and I also see when I do
comparative analysis with other
municipalities that they are investing
actually more in their public transit
than we are. So thank you for that. I do
have a question for you. Uh in terms of
the financials, in terms of the budget
for this year and forecast, are we
online to deliver the numbers figures
for this year?
>> Miss Ples.
>> Um through the chair um short answer,
yes. We are obviously experiencing um
unfavorable budget um budget comparisons
on our fuel budget given given what's
gone on. Um we did a quick analysis and
I mean if if we if we assume that fuel
pricing today stays in place until the
end of this year um we would be looking
at about a $2.5 million shortfall in the
budget. Um having said that as I
mentioned earlier our reserves are in a
healthy position and we do have about
$4.1 million in our energy management
reserve which is the reserve we would
draw on to balance the budget. So we we
have no concern that we would be coming
back to council. Um with respect to the
2026 budget, we do have the ability to
manage any shortfalls with with our
reserves.
>> Council approval.
>> Thank you. Follow up. Uh regarding the
fuel, which was my next question. We
used to LTC used to lock in rates for
the fuel. Are they being locked or that
doesn't exist anymore or is it kind of a
market rate only? Miss Plesi,
>> uh, through the chair, we've we've never
really locked in rates. We do have a
contract with a provider that
essentially the the rate that we pay is
based on the daily published rack price
with a discount. So, it's not a it it
fluctuates daily based on what's
happening in the market, but we do have
a long-term contract that includes that
discount off of that rate. So we are
just as subject to the fluctuations in
fuel as you know anybody driving their
car and filling up.
>> Council Primal.
>> Thank you. No more questions.
>> Thank you. I have Deputy Mayor Lewis
next.
>> Uh thank you Madam Chair for recognizing
me and uh thank you for filling in today
as chair again. I very much appreciate
your support as I work through this
medical recovery. So thank you for
carrying on uh those duties for me. Um
I'd be remiss if I didn't thank you for
that right off the top. Um I just want
to say uh for me uh one of the big
highlights of this is that we finally
have transit funding coming through
assessment growth.
This is something that I have been
talking about since I arrived at council
that when growth pays for growth, it
also must include growth in the transit
system.
Uh, you know, I hear people on council
talking about this area is not serviced
well or that area is not serviced well.
Um, that's because for years we have not
um had assessment growth to help meet
the demands of a growing city. So, I
think it's very important to recognize
both our financial staff um and Miss
Pleshnney and her staff for getting
together and working through how we can
start to apply assessment growth
appropriately to transit services. Um
that is going to be key uh in order for
us to continue to grow transit service
uh that the city needs. And that means
it's not going to happen overnight. we
are behind and as new subdivisions get
built out. Um you know service comes
after the people. We don't start running
buses into subdivisions where the the
home homes are only half occupied. Um we
need to be assuming subdivisions and
having those places filled before we can
be providing service there. Um, I also
want to uh say I very much appreciate
the attention that LTC has paid uh as
they look ahead uh to 2027 and 2028 to
service in the industrial areas around
Veterans Memorial Parkway and Sovereign
Road uh where we do have new employers,
folks like the Gap, Andreani Pasta and
others uh who do have employees who need
transit service to get to work and I
think the plan that has been laid out
approved by the commission for growth
moving forward in that area makes a lot
of sense. Uh so while I have had lots of
reasons uh in the past to be critical of
some of these reports and have some
serious questions, I want to say this
year uh I'm very pleased to see this
coming forward. I like the direction
we're seeing. I would also be remiss if
I didn't uh mention that I'm very
pleased that the online uh booking
system for paratransit users is up and
running. Uh while I know we have a lot
of work to do still on the paratransit
service, I think that that has been a
very positive step forward and I've
heard that from members of the
community. Um,
I will just finish uh by briefly saying
uh well I know councelor Stevenson might
see it in particular in the core um the
the drug paraphernalia and and just
general waste actually even um in city
bus shelters is not unique to the core.
Uh it's certainly an issue that I
experience in my ward. Um
not so much around the Argyle Mall hub
because of the volume of traffic and and
the uh services there that are being
provided in terms of cleanliness. Uh but
along some of the other uh sheltered
areas uh where we have shelters and
where things are collecting um and some
of it is is drug use paraphernalia. Some
of it is just general garbage. Um, so I
appreciate hearing from Miss Pletchney
about how that's working. Um, as we move
forward, I think that there's a whole
number of components that come into play
there. Um, as we heard, you know, that
that's our CI teams, that's transit,
that's the London police, that there's a
whole number of partners. Uh, we're not
going to see this change overnight, but
the important thing I think we heard
today is that it is being worked on and
it's being worked on in a partnership.
So, uh, I want to conclude uh, with that
on a positive note. I I've been not
positive on some of our previous uh
annual reports, but this year I I'm
fairly positive about where things are
going. Uh and I'm glad that we are at um
the level we are at in terms of
municipal contributions. Uh I think that
there does need to be a component of
writership pay. Uh I do think that we
still need to look at what we're doing
around uh Fanshaw and Western students
are serviced versus others in our
community, but I think we'll get some
perhaps some numbers from that from the
transit project with the Clark Road
students as well. So all in all, very
happy with this report today.
>> Thank you. Uh going back to my speakers
list, I have right now no one looking
for other speakers.
Seeing none online, seeing none here, we
will open the vote.
Closing the vote. Motion carries 15 to
zero.
Thank you, Miss Pleshny. Our next
delegation is from uh Paul Chisum, the
chief executive officer, and Phil
Squire, our board chair for London and
Middle Sex Community Housing. And this
is on the LMCH master regeneration plan.
Thank you very much for having uh us
here today. Um we thought it was
important uh to come before you just as
a delegation. We will be back in about a
month uh talking about our year end our
operations. We hope to have some very
good news uh for you then. But for today
we're talking about our regeneration
plan. We think it's one of the most
important things we've done uh in our
term as a um as a board and as an
organization. Um the plan is underway.
Uh, Reimagine one is completed.
Reimagine 2 is underway, being
constructed. Re-imagine 3 will start
construction in 2027, and plans are
underway to redevelop the Ladybrook
property. We're able to do this largely
because of the $29 million loan that was
approved by council. Thank you very much
for that. I just want to stress though
that that loan is being repaid by London
Middle Sex Community Housing through its
tenants. Those are the people um who
will who will be regenerating their own
property which we think is important. Um
we're very a aware uh from discussions
with the city that any loans that we
take out are are held uh as as against
the city and its assets. We understand
that. Um I've had a chance to review the
city report. That report will go back.
We will review it. uh we will certainly
be very prudent in terms of the money
that we're using and how we apply it and
how quickly we move with the plan. Our
goal is quite simple. We want to provide
better quality housing for our tenants
and along with that also be financially
responsible and not require taxpayers to
bear the entire burden of uh London and
Middle Sex Community Housing.
Accordingly, as we proceed with the
plan, we will require less subsidies
from taxpayers while still using funds
that we generate through rents to
regenerate our buildings.
That being said, uh our rel our rents
will continue to be deeply affordable.
Yes, we have RGI rents that can be as
low as $85 a month, but even the highest
rents that we might see when we
regenerate and we have market value, for
instance, a onebedroom will be $8 to
$900 per month. And there is a
significant segment of the city that
requires those types of properties.
Two questions that arose to me when we
presented this plan was, of course, how
do we pay for it? And as you'll see from
the city report, that's a question they
have too, quite rightly so. Um, we'll do
it the same way we've continued to do it
in a careful uh, measured fashion
without jeopardizing uh, London Middle
Sex Housing or our tenants. We're
already doing that. Um, we have obtained
enough funding with help from the city
to complete two new buildings and start
on two more. We're very proud of that,
but more than anything, we're proud of
our tenants uh, for being along with us
on this journey that we're taking. I
also thought, what about people who
don't get a new building? What what are
those people going to say? What are they
going to think? Well, I can tell you
that we have and we will continue to
invest dollars in our buildings. You'll
remember, I'm sure, quite well, when we
uh we came before you received our build
building condition assessments. Uh not a
positive uh a positive outlook at that
time. I can tell you that we've started
the process of redoing those and they
will be completed this year and you will
hear about them. As for now, I can tell
you that a property such as Kent Street
has moved from poor to good because of
the money that we've invested in it and
Doorchester has moved from very poor to
fair. No tenant is going to be left out
on this journey. We continue to invest
in our buildings and we but we continue
to have a need uh for new buildings.
Thank you very much and I will see you
again in a month.
>> Thank you,
Mr. Chisum.
>> All right. Thank you, uh, Mr. Schwars,
and thank you to the chair, uh, the
mayor and members of council for having
us here. LMCH, uh, remains committed to
keeping the city council informed and
engaged in the work we're doing in the
communities. Today, we're sharing our
master regeneration plan. It's LMCH's
long-term strategy to renew, redevel
redevelop, and expand our housing
portfolio over the next 15 years. It's
not just a plan for building new assets.
It is about people, communities,
stewardship, and LMCH's ability to
deliver housing over the long term. Why
does this matter? We know that London
and Middle Sex continue to face
significant housing needs. LMCH operates
essential public housing infrastructure
and much of that infrastructure is
aging. Aging buildings create rising
costs, service risk, and real impacts on
tenants safety, comfort, and stability.
Delaying action to increase long-term
costs.
Sorry, delaying action increases
long-term costs and limits future
options.
So this master regeneration plan
provides LMCH with a disciplined
framework for planning
>> 30 seconds
>> prioritizing and sequencing and managing
a risk.
We did speak to over 500 stakeholders
through this process and we're deeply
aligned with the city in terms of their
housing need assessment and the
financial realities that you face.
So it creates a roadmap for us to
provide a path to improve and increase
affordable housing in the city of London
and we appreciate your support. Thank
you.
>> Thank you. Okay. Um
for this uh item we are going to take a
motion to receive and then we'll begin
discussion.
>> Sorry counselor. Go ahead.
I think it's a little premature to um
receive this at this point. I I would
I'm going to make a motion to refer this
to the annual general um meeting to
maybe get a little bit more detail and
have a little bit more conversation. I'm
not sure if this is the point in the
meeting where I I should um lay out at
least my initial concerns about this
regeneration report and explain why in
my view it in in very very important
considerations are not addressed and
more information is needed. So
>> just on the on the referral so you're
looking to move a referral of just the
uh receipt of the plan right now. Yes,
because I I think we need some more
conversation about it. Uh I would like
to make some suggestions about things
that I think need to be supplemented.
>> So one, let me just see if you have a
seconder first.
>> Okay, I don't see a seconder at this
time. Uh so right now I will look for a
mover and seconder on receiving the plan
of councelor Mallister and councelor
Cuddy and we will begin discussion.
looking for speakers.
Councelor Mallister, go ahead.
>> Uh, thank you. And, uh, through the
chair, I'll kick off the conversation.
Uh, just giving my perspective as a
board member of LMCH. Um, I'm actually
immensely proud of the amount of work
we've put into this master regeneration
plan. Um, when I first started on this
board, I know there was a number of
challenges we were facing. Um, but in my
lifetime, uh, I've never seen new
housing built, uh, new public housing
built, I should say. And in a a short
amount of time, we've been able to go
from a concept to a plan to real
buildings. I know some of you have had
the chance to see the Southdale
properties. They're phenomenal. We've
got one done in phase two, got phase
three as well. And as you heard uh from
the presenters, um we're getting new uh
units online. And really at the end of
the day, that was my goal in terms of
serving on this board is to see new
community housing built. And I think we
should all as a council be proud of the
investment we've made and the results
we're seeing. This is a long-term plan
for the next 15 years to get more units
online to provide different levels of
affordability. We're seeing this across
the board with other affordable housing
providers that we have mixed
communities. uh we will have those RGI
units, but we will also have other units
which will allow us to be a more
financially stable um uh agency. And I
think that that's incredibly important
is that we have that self-sufficiency
and be able to ensure that we have uh
affordable public housing stock for
future generations. So, I'm going to
leave my comments there. I'm curious
what my colleagues have to say, but from
my perspective, uh I just want to say
thank you to the other board members, to
LMCH staff. There's a lot of work that's
gone into this engagement with our
current tenants, the community, uh, and
I I'm actually immensely proud of the
work we've been able to achieve and I
look forward to what the future holds
for us. So, thank you.
>> Thank you. I have a growing speakers
list. I have councelor Traso next
followed by Councelor Stevenson,
Councelor Ferrer.
Councelor Traso.
>> Thank you. And through the chair, um, I
want to express my overall
disappointment
with the report as a whole. Yes,
councelor.
>> We're doing some new things. Uh, and
there's there's some regener I'm sorry.
Is that a point of order?
>> Councelor Traso, go ahead.
>> Thank Thank you. Um, I have no issue
with many parts of this report which I
think is promising overall. Um my
problem is it does it does indicate the
average building age is 54 years. The
deferral um I think the deferred
maintenance seems to be increasing which
is putting more pressure on long-term
capital um programs and I think as
building conditions worsen
and I'm talking about at the unit level
I don't think that we're serving our
tenants well. Now, your report talks
about six levers, and the first one is
the weakness. And my my criticism of
this report, I'm going to limit to the
first lever because I think, yeah, it's
it's great. It's great that Southdale is
is coming up and you're making long-term
plans to talk about um doing doing some
serious revitalization of some of your
other um uh properties in terms of
making a better utilization of land. But
with respect to the first key lever um
building conditions at least as last
reported
in the asset management plan was poor to
very poor and it's nice to hear an oral
report today that that's improving but
that was not included in the
regeneration plan and the reason why I
think the regeneration plan is
inadequate at least with respect to
lever one and maybe I should refine um
my motion at some point to uh send send
send back lever one for a little bit
more information. I just can't accept
this uh plan. Now um the claim is made
that the regeneration model works. I
don't think it does.
I think parts of it are promising. parts
of it may work, but unless we see some
action, some real actionable um evidence
about how that uh really really poor the
very poor um asset management plan is
being um preserved. I saw what this
council did with respect to toll plut
and I don't want to send to the public a
mixed message that we're that we're
we're operating under a double standard.
I want to see actionable improvements in
the condition of the living conditions,
the day-to-day lives of uh tenants. So,
I'm not prepared to receive this report.
I'm not prepared to vote yes on the
report. I would be willing to split it
into its different levers, but I need to
see more on that first lever before I
can accept this uh as as as a whole.
Now, I've got a lot more to say about
this, which I will bring up along with
some associate motions at the at the uh
at the shareholders meeting. I'm not
going to bring them up today, but once
again, I don't like doing a piece of
this at one meeting and then another
piece of it at another meeting. I'd
rather uh put all these important
condition discussions together. So, I'll
be voting no on this. And I will May I
ask uh may I ask the clerk, can I ask
for the lever components to be uh voted
on separately? or is that not possible
since it's one report?
>> Uh it is one report. Um so we would take
the full report uh not just separate
components
that thank you. In which case I I can't
support receiving this uh I can't
support receiving this report at this
point. I'm prepared to go into much more
detail way beyond what 5 minutes will
allow me. Thank you very much.
>> Thank you. Thank you. And just in case
you're looking to get back on the
speakers list later, you have a minute
and 10 remaining. Um, okay. I have
councelor Stevenson next, followed by
Ferrer and Councelor Frank.
Yeah, I I you know, we hear a lot of
terrible stories about life in London's
social housing units and
uh I think you know definitely we need
to invest and invest heavily in this but
you know when we talk about housing not
having been built I think we're
forgetting about 122 baseline. The city
built that. It was brand new. There were
high hopes for it and many many people
would call that an abject failure right
up until now. I'm still hearing
terrible, terrible stories about women
and children, about seniors, about
people who are trying to live their
lives with the benefit of taxpayer
funded housing only to be subjected to
illegal behavior on a daily basis.
and the fact that we're not talking
about that as we invest millions and I'm
delighted to have more new housing, but
it better not look like what we've seen
so far in this term of council because
then that's a tragedy not just to the
taxpayers who are funding it, but to the
families and the people who are living
in them and those who live nearby. So, I
I really I have not yet heard how we've
learned from 122 baseline. We had um
LMCH here a few years ago asking us to
change the ratio which we did and we
have not heard back on the uh success of
that. The the last report that we got
said that surveys had been sent out and
not received back with enough time to
give council the information that we
need to make decisions. So I I have
questions about you know even just a few
um terror like you know tenants who are
severely drug addicted mentally ill and
doing illegal behavior from an
apartment. You only need a couple of
those in one apartment building to make
life very
uh unstable for everybody in that
building. So, as we look to do the mix
and change the mix, that sounds great as
long as uh we're not trying to house
people who should be in highly
supportive housing in our social housing
buildings. And I'm still not hearing
that that has been adequately addressed.
And I think the language, it's really
important that we understand what we're
saying. So when we use affordable and
market, I would love to know what that
means because we're talking about moving
towards RGI affordable and market and
yet we're hearing market's not going to
be actual market. What is affordable?
We've been into this before. Like what
is affordable housing?
When we are moving away from some RGI
units in our LMCH,
um like right now it's 100% RGI.
I'd love to know what ratio are we
talking about? How many of these other
units are we going to bring in?
And what what are they? What does
affordable mean? What does market rate
mean? Has it been RGI since the time it
started? Is this something absolutely
new that we're bringing into LMCH or has
it been done before and now we're doing
it again? Um, this is exciting. I love
the whole idea of regeneration, but I
think it's about making wise decisions,
learning from the mistakes of the past.
You know, they say that for things to
change, things need to change. And I
think we're not addressing the addiction
crisis in the impact it's having on our
city in transit, in housing, in our core
area. We're going to keep talking about
this and it's not a drug toxicity
crisis. It's an addiction crisis that is
causing the public safety concerns for
the majority of Londoners. Um, there's I
have concerns in here. So I heard
mention of uh the regeneration was going
to continue to be uh careful and
measured I think were the terms. So when
we talk about the build Canada homes
it's on 4.2 that civic administration is
currently working on an application to
build Canada homes for capital funding.
um through you to staff. What can be
shared about that about uh what kind of
amount of dollars we're talking about
there and the time frame so that we it
is in alignment with that careful and
measured approach.
>> Yeah. Okay. Thank you uh counselor. So
this is uh something I just wanted to
point to you in general. So we're on 3.4
still which is the submission from LMCH.
I know it's and then we'll go to 4.1
which is the staff report which refers
to 4.2. So can I save your question for
then? Is that's okay?
>> Yep. 100%. Apologies I moved one in
front of the other. So um it talks about
tenant outcomes. I really I really would
like to hear more about that. Um I I'll
remind colleagues you know 122 baseline
we started with very low rents of $600.
They're now up to a,000.
So, I want to know that that's not going
to happen here. That that if we're going
to offer deeply affordable housing, then
sustainability comes with that financial
piece as well. Uh there's an on page
331, it talks about responsible
stewardship of public assets and sound
judgment. And I think those are really
important terms that are needed. On page
333, it talks about in 2026, there's
going to be acquisitions program starts
in 2026 to 2030.
>> Councelor, that's your time. Do you want
me to go to to uh the delegation for
your questions?
>> That'd be great.
>> Thank you.
>> Okay. I will invite Mr. Chisum and Mr.
Squire back up uh to answer any
questions that you heard. I'm happy to
summarize some that you heard as well.
>> Thank you. and through the chair I will
I don't know if I caught everything
through that. Um you know one of the
challenges we have faced is who we
serve. We administer a rankure income
program that does not permit us to
screen applicants beyond a simple level.
So that has created challenges in the
past and we uh have worked through
council and city civic administration to
change the the way people access uh RGI
housing and that we are seeing some
improvements. However, we do know that
there are people that receive housing
through the weight list that require
more supports than we can provide. Um so
we're really happy to see uh the
increasing amount of supportive housing
and alternative housing programs out
there that we hope are going to continue
to support those those tenants to be
successful. So you know that is one of
the challenges that we will face and
I've said um a number of times you know
it took us 15 plus years to sort of uh
create a tenant population that was
higher needs. It's going to take us 10
plus to work ourselves out. So we will
still experience some challenges and our
our our role is to sort of really make
sure they're supported to be successful.
Um so on that point I think you had a
question and this language does confuse
me as well as on RGI versus affordable
versus market. So rank guarantee income
as a local housing corporation we're
responsible to provide and maintain 3282
rankar income units. This plan does not
envision us increasing the number of
rented income units we provide. Every
net new unit we add will be either
affordable or market. And the key
difference there is affordable housing
typically means it's a unit that's
eligible to count towards the
affordability of the building which
means you can access it used to be
Canada mortgage and housing corporation
funding but now build Canada homes
funding. So, this typically looks like
70 to 80% of the median market rent uh
calculated by CHC. And that's that
number $8 to $900 that Phil was
mentioning. Even though we know there's
market units out there that would rent a
one-bedroom unit, we've seen them for
1,200, 2,000, 2500. So there there will
be a point in some of our buildings
where we will have some higher market
rents still probably low end of market
maybe at 1300 that offset and bring more
revenue into the project. Our objective
to mix the income is to mix the tenant
mix to sort of make sure there's
affordable housing for not those just
waiting on a subsidized waiting list for
5 years. those who have more of an
urgency and an affordability issue. But
it brings the rental revenue we require
in every new building will have a a
capital reserve. So we need to fund that
and there's the expectation that any
debt financing a mortgage that we get at
the property is funded through those
increased rental amounts. So when we say
uh each project moves on its own merit,
we look at that balance between how
number of RGI units we need to put in if
we're replacing existing ones, the
affordable rent and the market rent so
that we have a revenue in the building
that can manage reserves, debt and
operations. That is the objective there.
So it's really market is the highest
rent. Um, affordable is, you know, 70
80% of medium market rent and RGI is
based on the housing services act and
and that rule. So that's the one where
people will pay maybe $85 or $150 for a
unit. Um,
and if you could remind me um the next
question. Uh I think the counselor was
looking for more information on the
tenant mix component and the report back
on that
>> if that
>> I'll go to her for more clarification.
>> Yeah, thank you. I think it was just the
tenant outcomes in terms of uh making
the the regeneration be what we want it
to be without vacancies and uh you know
unstable housing.
>> Mr. Chism
>> thank you and through the chair thank
you for the clarification. So when we
talk about tenant outcomes in this
context you know when we do a
regeneration of existing site tenants
are impacted starts to create anxiety.
It's you know so we have a tenant
relocation policy that sort of sets out
how we how we commit to tenants what the
options are when we go through
relocation. Do we move you in the
existing site? Do we move you to another
site? do you want to come back? So,
really making sure that we have uh
one-on-one conversations with all
tenants impacted so they know what's
happening to them and when so they can
manage what outcome they want to see at
the end of the regeneration of that
community. What we saw in Southdale
people we move them throughout the
community if they wanted to stay or it
was an opportunity for them to to reset
somewhere else across our portfolio. So,
we want to make sure that we have that
conversation one-on-one with all tenants
so they know what to expect and when to
expect it and that would be success for
us in that context.
>> Thank you. Did we answer all your
questions?
>> The only other one was uh whatever you
can share about the acquisition program.
>> I'll go to Mr. Chisum.
>> Thank you. And through the chair. So the
the acquisition of existing rental uh
properties is something that was
introduced a few years back. Uh British
Columbia had a really healthy program
where um it was used to consolidate in
the nonprofit sector a little bit but
also acquire some buildings that weren't
in the nonprofit world which would would
sort of naturally occurring affordable
housing. So, it's aging housing stock
that is has an affordable rent by nature
uh and with long-term tenants. So, the
objective of this strategy is to
possibly acquire some of those buildings
so we retain them as affordable. They
wouldn't be subsidized, but we'd be in a
position to acquire the building and
operate it. We're not looking for a
margin on the building uh like a private
uh operator. So, we'd be able to just
purchase and invest in the building, use
any of the rental revenue to offset any
debt acquired, and make sure that
housing stays affordable for the tenants
that live there today and then natural
turnover for new tenants. They would
have access to that. So, it's a way to
sort of get housing in an area we're not
servicing today or a type of housing we
don't have available. It's just an
interesting strategy. And we know that
build Canada homes as one of their uh
approaches is developing a strategy that
is going to make specific funds
available for that. So we want to be
ready and thoughtful on how we would
approach that.
>> Thank you. I have councelor Ferrer next
followed by councelor Frank.
>> Uh thanks chair um and thanks for uh the
delegation. Um I guess some of my
questions are kind of in line a little
bit with some of the comments that were
already made. But I guess the first
thing I want to ask is about um just
clarifying uh the motion. I I do see
that it's um to receive the report for
the 15year regeneration plan but also in
the report uh the first 5 years of the
regeneration plan is 300 million worth
of uh capital uh monies and then upwards
of 1 billion for over 15 years. So, I
just wanted some clarification on I I
understand that there's no financial ask
here right now, but at the same time, I
just wanted to uh get some clarification
on if we were to approve this, how does
that translate into um a future, I
guess, report or recommendation coming
back.
>> Uh so, we're not approving it, we're
just receiving it.
So just receipt is just information
but it won't lock us into any type of
financial obligations in the future.
>> The clerk has confirmed that that's just
to receive the report at this time and
not locking us into uh anything.
>> Okay. Thanks. So like obviously um you
know we have I hear housing crisis but
it's an affordable housing crisis which
is really kind of what the discussion
should be about and we see these numbers
coming back and we know that LMCH has an
old stock of existing buildings that are
in desperate need of capital improvement
and capital repair and I know that we
had that uh last report when you guys
came to us and I think it was like
hund00 million worth of work that we
needed but now we're seeing it's at 300
million. Um I just wanted to ask these
are two separate from each other or does
this incorporate the 100 million?
>> Go to Mr. Chisum
>> through the chair. The asset management
plan and the state of the asset is
considered in the master regeneration
plan and is it's a it's a critical
pillar to make sure that we have safe uh
well-maintained housing across all the
housing we have. So in terms of the
regeneration and the redevelopment, I
think the 300 you're mentioning on uh
page 17 of the report with the different
project listed is separate. Right. So
there is uh in some of these projects
it's a deferred capital cost that will
come out. So the ladybrook project
there is capital repair and and a
capital repair backlog there. So should
we move forward with regeneration
that cancels out the required capital
work. So there is sort of in the back
end running uh a little uh assessment
there but the funding that we have right
now uh through our uh infrastructure gap
is addressing the current capital need
and when we come back with our facil
facility condition index numbers and our
projected long-term uh or longerterm
capital need as part of the 2028 to31
multi-year budget. we will see some
changes in those numbers. So what we're
seeing um is that the approach to the
building condition assessments we're
doing right now combined with the
cumulative impact of the investment over
the last 3 years because the data in the
report you saw last year was 18 months
old. So that cumulative impact is
reducing those numbers which provides
clarity on the capital repair backlog
and you'll see that number reduce uh as
we sort of refine uh th that numbers
through the course of the year.
>> Councelor Ferrer.
>> Okay. Thank you for that. So going I
guess um leading off on that with the
onetoone RGI replacement for the first 5
years like I understand that means uh
replacing the existing RGI units um and
not necessarily adding RGI units just
replacing so um I just to confirm so
within the first 5 years with this regen
plan that will be a replacement one to
one no addition to new RGI
>> Mr. ISM.
>> Thank you. And through the chair, there
is we do not envision increase in the
number of RGI units we have. So where we
regenerate a site and we take say 18
town houses down to build a building,
those 18 are put back into the new
building we have. And any net new units,
we charge an affordable or a market
rent. And that provides the operational
re revenue required for operations
reserve contribution and a debt
financing. So any growing the number of
units by 50 or 100
those are all the affordable in market.
Our revenue per unit for RGI is not
sufficient to support regeneration.
So, we have to be careful that we don't
add new RGI units to a building that's
expecting affordable market rent. So, if
we're going to get $500 a unit combined
between the city subsidy and the tenant
and we need a,000 for that unit a month,
we've got to we're creating a deficit.
So, we're being really we were being
purposeful in that statement in that if
the if the service manager wants us to
increase the RGI count, we're prepared
to do that, but it has to align with the
financial plan for that project or
regeneration because we can't absorb
um sort of lower revenues through RGI
without an offset on the from from the
municipality. So, I just want to be
we're clear. We were committed to 3282.
We're open to discussions on increasing
RGI as long as the funding works for the
site.
>> Council Ferrer,
>> thank you for that. I do get that like
the report was pretty clear on that too.
Um like the model clearly from what the
report shows full RGI is not necessarily
financially sustainable. So, I
understand that you have like the mix
between uh affordable and then the
market rent units. Um, and I understand,
you know, with like the aging buildings
and and everything else, you know, the
regeneration money that we're bringing
in, um, is something that we we need to
do just to make sure that we can
actually save those RGI units as well. I
do see also though, um, like with limber
lost, I think I saw the cost, uh, range
per unit was like $490,000 to like
$600ish,000
for for the replacement of the unit as
well. Um, so I do see that, you know,
it's it's it's quite substantial for a
replacement of of a unit in a building.
Um, I just wanted to know is there any I
think I saw also in the report um that
there could be opportunities maybe for
partnerships or anything like that as
well. So I just wanted to know is that
still something that is being considered
here for potentially having a cheaper
cost per unit for the capital side or a
cheaper cost per per unit so we can
actually maybe increase the RGI portion.
>> Mr. Chisel.
>> So thank you for the question and
through the chair. I think one of the
challenges I face myself is the same
question of the cost per door.
One of the things you'll see is that
we're projecting that we're building
family units. So, it's taking up more
square footage. It's more footprint. So,
to get more units, you have a little bit
more cost. So, if we look at um the cost
to build um that the target set by the
city of London uh is $2 um $80 a a
square foot.
Reimagine Southdale came in lower and
our target was $280 a square foot. So
the challenge we're facing is a lot of
our plans include familysiz units
because we understand from the housing
needs assessment that's a gap. So as we
go for each project we will reassess the
housing need and what is the unit mix
that can be successful on that site.
does the you know does the data match
the reality of the community and we'll
do some adjustments on that on a project
by project basis to make sure each
individual project is is able to be
self-sufficient. So would that include
adding RGI units? That may be part of
the conversation we have with uh the
service manager/shareholder
on a condition of funding. But it would
have to make sure that we don't create a
situation where the operating revenue is
not going not going to cover debt
reserve and operations because if we
create that again that's a situation the
city found itself 20 on 25 years ago
when everything was devolved. So, we
don't want to recreate that in new
housing stock.
>> Councelor Ferrer.
>> Okay. Thank you for that. Um, like
because when I see the 490,000 like base
and then it can go up to 650-ish,000
like that could be the cost of like an
existing home. Um, and I and I just, you
know, like the numbers they're a little
bit, you know, high. Um and then when
when I know that we're kind of not
really increasing the RGI uh component
itself, 300 million to 1 billion over
the next 15 years, you know, like
obviously that money is needed, but at
the same time increasing the
affordability factor when we're putting
in such a significant investment I do
feel would be kind of the direction I
would like to see um going. Um I know
there's another item so maybe I'll just
leave some more questions for that but
um just considering that
there is no new net new RGI being
considered here with the full
regeneration plan is that correct
>> Mr. Chism
>> through the chair. That's correct. I
will remind you that the affordable
rentals are below well below average
market rent. We're renting two-bedroom
units at $1,200.
They're, you know, so we are providing a
different tier. Rankar income is a
different program. It has a long wait
time. We're trying to address the
immediate needs of folks that are maybe
new to the community or in the community
and struggling with their rent today.
So, we're not targeting the deeply
affordable, but this is definitely
affordable. So, if you look at what's on
the market to rent, renting two and
threebedroom units for under $1,600
is is quite affordable for for members
of our community. And that that's an
important segment of folks and they
struggle quite a bit, right? Because so
much of their income is going to rent.
So we can serve that tenant group. We
serve the community well.
>> Counselor.
>> Okay. Uh last question then. Um just
breaking down uh the affordable and the
RGI cuz uh you you were saying that like
the prices are um I guess comparable.
Well, it could be anyways depending on
who is in the RGI unit. Um, so for
affordable units like what would those
ranges actually look like?
>> Mr. Chisum.
>> Thank you. And through the chair, you're
challenging my memory a little bit. Uh,
but I do believe um our one-bedroom
units we kept at I think $960.
Um, but the other units at Southdale,
which is the our first build, um, I do
believe the numbers range from 12 to,500
for the two to three bedrooms. Um, so
it's uh th those are deeply affordable.
Uh, so essentially when we looked at the
CHC application, 100% of our units were
deemed by CMS as affordable.
>> Counselor.
>> Okay, thank you for that. No more
questions.
>> Thank you. I have councelor Frank next.
Thank you. Uh I just want to say I
appreciate one of the goals being to
build lower intent or energy intensive
buildings um better from an operating
perspective and long-term financial
costs. So I appreciate the thought put
into including that as a couple
different pillars throughout the report.
Uh one question I did have in regards to
the first pillar of retaining and
revitalizing existing buildings. I'm
just wondering in buildings that don't
have air conditioning, specifically some
of the senior buildings, is there any
support given uh in the near term for
seniors to purchase air conditioners
given the extreme heat waves that we're
seeing and u many of the buildings don't
have centralized air, but of course I
know in the future hopefully we'll have
some sort of centralized air or air
conditioning program.
>> Thank you. I'll go to Mr. Chisen.
>> And thank you. doing through the chair.
We don't envision a program that we're
purchasing air conditioners for tenants.
It's problematic in many ways for us. Um
but it is something we think about. Um
so there's a few things we're doing. Uh
we are
um there's an acronym and it's not
coming to me but essentially for our
makeup air units we are adding air
conditioning to the makeup air units
which will be a more energyefficient way
to cool some of the existing spaces that
have um small units but also it will
bring cool air into the hallways and
common areas of the buildings which will
reduce some of that heat effect of some
of these cinder block and brick
buildings we have. So there will be the
air flow that goes in the common areas
will be cooler which will help uh
alleviate some of that. Uh and we are in
conversations about
should we could we how do we introduce
um heat pump systems to a large senior's
building and there's issues on the
capacity of electrical system to come in
and our building to service it. But so
we are starting those conversations uh
recognizing that it is a significant
issue. You know for low-income
households they don't have the few
hundred for an air conditioner and
sometimes a fan is problematic. So we
are aware of it. We just we haven't
figured out a path and that's an active
conversation for us.
>> Councilor Frank,
>> thank you. Yes, I appreciate that and
appreciate any work that you're able to
bring it uh forward in in BC when they
had that heat wave event over 600 people
passed away. The large majority were
seniors. So, just uh something to keep
top of mind as you are looking to
revitalize those buildings and spaces.
And I just also wanted to uh share I was
surprised to hear uh some comments about
us not learning about the errors from
122 baseline. Um, we actually got an
audit report and there are many lessons
learned and then we went ahead with 345
Silvin and with those lessons and we
opened that over a year ago and I can
say as a word counselor of both those
buildings I have not heard a single
complaint about 345 Silvin, not one
single email, phone call, video, social
media post, nothing. Uh, why? Because we
learned from 122 baseline. We improved
and we changed our policies. So, I have
every confidence that the city staff and
LMCH will take those learnings and
continue to apply them in these
regeneration plans.
>> Thank you. Looking for other speakers on
this item.
>> Okay. Councelor Traso, please go ahead.
You have a minute 10.
>> Yeah, just to um just just to summarize,
I I'm still not clear what we're voting
on. We're just we're voting on receiving
this report but not approving it. When
do we approve it?
>> Thank you. Mr. Chisum, do you have a
timeline when you're coming back with
additional information or if there's
something coming back to us for
approval?
>> Thank you. And through the chair, there
is no plan to bring the master
regeneration plan to council for
approval. It is a board approved
document that will guide how we approach
regeneration
as the shareholder.
Any
acquisition, divestment of a of an
asset, any acquisition of debt comes
through the shareholder. So the intent
would be on a projectby-p project basis
as funding becomes available that we'd
come back and have those conversations
and request that approval through
council.
It is important for us to have a
pipeline and a roadmap internally so
that we're prepared to do the work that
needed to do. If
Bill Canon homes announces funding and
we do not have a plan, we will not get
funding. It will take us three years to
identify the roadmap and get the work
done before we can be shovel ready. We
hear we are hearing clearly from the
funer that 12 months is the window for
shovel ready. Our objective is to move
these projects along so they're shovel
ready. So should funding be kept
available and should the shareholder and
LMCH
agree this is a good idea, we're ready
to move forward. Without a plan, we will
not move forward and we will stay and we
will continue to just to maintain the
assets the best we can. We think it's
prudent to have a plan so that we are
able to move forward should funding
become available.
>> Councelor Trasa.
>> Yes. Well, that just underlines why I
think it would be irresponsible for us
at this point being that we don't really
get to approve this as the sole
shareholder and the responsible party
here. What else can we do if we if some
of us feel that this report is
inadequate in terms of addressing some
of the demonstrated problems that we've
seen already? So, I can't vote for this
and I I I don't want to hold up other
aspects of uh moving forward which are
very good, but we've got a very serious
problem where people are living and we
can't just be saying yes, but look over
there cuz this is nice and we're going
to move forward. So, no, this is this is
just not an acceptable way to make
policy and this agency is going to have
to um do a much better job addressing
the uh conditions in the existing units
for for this council to continue.
>> Thank you. That's
>> muddling through. Thank you.
>> Thank you. I have Deputy Mayor Lewis
next followed by Councelor Ferrer for a
second time.
>> Thank you, Madam Chair. I wasn't going
to speak, but I given the comments we
just heard, I I have to weigh in here.
Um I could not disagree with councelor
Trussel more strongly.
This regeneration plan, which will bring
more affordable units online, this is
the responsible way. This is the policy
process that's set out and it is key
that we move this forward in order to
qualify for the build Canada homes
funding. In terms of the existing unit
conditions, as we've already heard from
our delegation today, improvements are
being made. And that didn't start with
this council. By the way, I want to
underscore that this started with the
mayor holderled council making a very
significant investment in their
multi-year budget for capital funding
that allowed LMCH to start moving
forward on a number of repairs. That's
included replacing furnaces with high
energy efficiency furnaces. That has
included replacing doors and windows.
That has included replacing elevators.
Improvements are being made. But with
all due respect to the council's
previous comments, you don't fix 20
years of properties being ignored in two
or three years. Those efforts take time,
and you cannot displace every tenant in
the 3,200 plus units we have for an
undetermined period of time to make all
the repairs necessary in every building
all at once. So respectfully
uh I found those comments uh
objectionable. I'm going to support this
report and I'm encouraging colleagues to
do the same.
>> Thank you. I have councelor Ferrer next.
>> Thank you.
>> About 55 seconds remaining.
>> Uh I just wanted to point out some of
the um reports we had on the placement
ratio because I did hear some comments
on that. In the April 13th caps report,
there was um information that was
brought for the placement ratio section
2.2.2 for that item um on page 10. Um
and it does show the chronological
placements decreasing or sorry the
numbers of people on the wait list
decreasing more significantly after the
uh placement ratio changes were in force
in effect from before. So I just wanted
to point that out. Um and you can see
that on the April 13th report.
Thank you. Looking for other speakers.
>> Council Pribble,
>> I'll just make a comment. The as we
heard from some of the colleagues, it's
not that uh we don't have issues. We do
have them. I do believe we acknowledge
them. I do believe this organization and
the board are aware of them. Yes, it
doesn't happen overnight. But bottom
line is what I see in front of us has
strategically planned forward. I will
absolutely support it. Thank you.
>> Thank you. Okay. Seeing no other
speakers online or in chambers, we will
open the vote.
Closing
the vote. Motion carries 13-2.
>> Okay. Thank you, Mr. Chisom. Thank you,
Mr. Squire. Uh, this moves us to items
for direction. Uh, 4.1 similar item,
review of the London and Middle Sex
Community Housing Master Regeneration
Plan, but this is the staff report. Uh I
will look for a mover in second for this
report. This is in front of us to
receive. I have councelor McAllister and
councelor Cuy. Thank you. And we'll be
begin discussion on this item.
Councelor Stevenson, I'm happy to go
back to you for your question on 4.2 in
in that report. That sounds great.
>> Okay. Thank you. I'll go to councelor
Stevenson.
>> Yes. So my question on 4.2 two is what
can staff share regarding the uh
application to build Canada homes for
capital funding.
>> Thank you. I'll go to Mr. Felberg.
>> Uh thank you and thank you Madam Chair.
Uh so we actually have a report
submitted which will be on the next
cycle of caps.
>> Thank you counselor.
>> Thank you. So is there a ballpark at all
that can be shared with the public?
>> Mr. for Valberg.
>> Uh thank you through you, Madam Chair.
Uh at this point, I think the best thing
would be to read that report. It's quite
complex, a lot of details in it, and we
can have that conversation at that time.
>> Thank you, counselor.
>> Can't blame a girl for trying. Um so, in
the executive summary of this report, it
says that this report has been prepared
to outline several implications and
risks based on civic administration's
review of the plan.
Maybe I missed it, but I I'm not seeing
too much how what the guidance is for
council to mediate uh or mitigate those
implications and risks. So, I'm just
wondering is that coming later or is
there anything that could be highlighted
for us here?
>> Thank you. I'll go to Mr. Murray first.
>> Uh sure. Thank you. And through you,
Madam Chair. Um, so I will speak to I
guess the the financial uh risks and and
we've uh outlined a number of
considerations uh in the report that I
think is uh important uh context to be
mindful of and aware of. Uh looking
ahead, uh certainly we anticipate that
there will be future uh funding requests
uh from LMCH
as it pertains to this plan as part of
the 2028 to 2031 multi-year budget. uh
and uh some of the considerations uh in
fact all of the considerations that
we've outlined here would be uh
important uh and useful I guess
reminders to be mindful of at at that
point in time uh around the implications
uh in particular that uh any such
investments would have uh for example on
the city's uh debt situation
uh and uh and how that might uh impact
the overall uh debt picture for the
city. So, uh, this is, uh, I think, uh,
a long-term plan that will have, uh, you
know, multiple, uh, touch points with
with council, and I think these are, uh,
good risks to be mindful of, uh, into
the future as, uh, future funding
requests come forward.
>> Councelor Stevenson,
>> thank you. Um, in the chart provided in
table one is 120 where does 122 baseline
fall in that chart?
>> Mr. Felberg.
>> Uh, thank you madam chair and through
you. Uh, 122 baseline is an affordable
housing project. So it's not actually
included in that table.
>> Councelor Stevenson.
>> Okay. Thank you. Um, and then in at the
very end of 2.1, it talks about tenant
success. And the staff report says, "Ten
success is an important outcome that
could be more clearly reflected in the
plan. While the plan appropriately
emphasizes financial sta sustainability
and alignment with the expectations of
the LMCH board and city council, it may
benefit from a more balanced
articulation of how tenant success will
be supported and measured. This could
include clearer reference to elements
such as housing stability, tenant
engagement, safety and security, access
to supports, successful tenencies,
responsiveness to tenant needs, and
improved quality of life. So, I couldn't
agree with this more. My question is, if
uh LMCH was in discussions with city
staff throughout 2025, why is it not
more clearly reflected in the plan?
>> Mr. Felberg. Uh thank you through you
madam chair. Uh so the the conversations
most of the conversations that we had in
relation to the plan were focused on the
redevelopment development opportunities.
A lot of the physical activities like
the acquisition and some of the things
that Mr. Chisum identified uh when the
final plan came forward this was a gap
that we'd identified and it's a
suggestion that we have for LCH that
could improve the plan further to some
of the other counselor's comments as
well.
>> Councelor Stevenson. Yeah, thank you. My
comment would be though, we're not
addressing the like elephant in the
room. Like we there's one thing that is
having a huge huge impact on everything
and we're still not talking about it. I
I I fail to understand how it's not a
top priority. Um, on page 352, it talks
about how uh future requests to be
funded through debt were not included in
the debt forecast in the 2026 budget
update, uh, which highlighted the
projected growth in the city's debt
burden. Um, I just wondered if staff had
any comments around that. Again, I guess
this is coming in the next report, but
uh, like will will there be updated debt
forecasts with whatever is coming to us
uh, next month?
>> Thank you. I'll go to Mr. Murray.
>> Uh thank you and three you madam chair.
Uh what that refers to is uh the debt
implications of any future uh project uh
or funding requests that come from LMCH
pertaining to this pro uh this this plan
this regeneration plan. Uh so we would
envision that uh through the multi-year
budget uh there will be a potentially a
business case that comes forward uh and
uh there may uh well be debt associated
with with that plan. This is referring
to the fact that uh that debt is uh
obviously not captured or reflected in
our forecast at this point because we do
not know uh what that looks like in
terms of the amount of the debt, the
term of the debt, that sort of thing. So
that is what that point is uh is
referring to.
>> Councelor, uh thank you for that. I
guess what I'm wondering is when the
decision point comes to council about an
acquisition plan uh and potentially the
Build Canada homes, if there's debt
involved, will there be forecasts uh
debt forecast updates for us to consider
at the same time?
>> Mr. Murray,
>> uh thank you, Madam Chair. So, we
typically uh refresh our debt forecasts
uh once a year. So certainly uh as we're
we're developing each year's uh
multi-year budget or budget update as
the case may be, we're uh updating our
our debt forecasts and projections as
well. Uh certainly we could use that
most recent uh refresh to then layer on
what the impacts uh could hypothetically
be associated with uh any debt that may
come with a uh future funding request.
>> Councelor, thank you. I think that would
be really helpful. maybe one of your
graphs again we can see the impact of
our decision points. Um uh right below
that on page 352 it talks about the
intention of the plan being to generate
additional revenues but if the revenues
don't materialize as planned LMCH could
realize an operating deficit. Now, we
saw that at 122 baseline. We're seeing
that at uh many of the uh community
housing providers as you do the new uh
end ofear mortgages and that kind of
thing and toll puddle. So, is there any
kind of a risk assessment model or
anything that is going to be provided to
council as we make these decisions?
because I hate for us to like an
intention is good, but it would also be
nice to know what we can do to ensure or
at least how readily we council would be
informed of the impacts, right? Cuz
again, if I look at 122 baseline, it
took an audit report a long time later
to realize that we were uh there were
financial implications to taxpayers
because of that. So knowing that this is
being highlighted now, how proactively
can civic administration uh inform
council of anything un toward that's
going on?
>> I'll go to Mr. Murray.
>> Uh thank you three, Madam Chair. So uh
as it relates to uh future requests that
may come from LMCH, I think uh what will
be important for uh council to uh
understand is the uh sensitivity
analysis that LMCH has uh undertaken as
it pertains to any particular project
that is being put forward uh for
potential funding. Uh obviously the the
intention would be that these are uh
self-sufficient developments in the
sense that uh you know any uh additional
uh debt requirement uh to fund them can
be uh covered by additional rental
revenues. But certainly um there there
is uh you know a sensitivity analysis
that needs to accompany that to ensure
that uh we're not cutting it too close
as it relates to uh projections and
proformas on those developments. So you
know I think there's an important
concept of margin of safety that needs
to be uh built into those uh projections
and uh it would be I think important uh
that as part of those future requests
that LMCH articulate uh the sensitivity
analysis that has been done uh in those
projections.
>> Counselor.
>> Yeah, thank you for that because again
the intention is great. 122 baseline had
a great intention about being an
affordable housing building. And I think
it's really um it was sad to see the
loss of that highly affordable, deeply
affordable rental units in such a short
period of time, right? So city built,
cityrun, city managed, and the rents
went up significantly in just a short
period of time. So I'd hate to see that
here. We really want to keep the rents
as low as possible. And if LMCH is
raising them up to market rent to keep
things financially sustainable, I think
it's really important that council
understands what is happening to the
rents. Um, and then it talks about uh
LMCH considering the priority of the
projects on the roster um about a wise
use of limited funds and rehabilitation.
So, if I could just ask for an update on
that like it says
>> and I'll go to staff for an update.
Uh thank you three madam chair. So uh I
think what we're really driving at there
is this is uh this is a significant plan
as you've seen uh outlined in the report
300 million uh projected over 5 years
upwards of a billion over 15 years. Um
resources are going to be limited.
council will have to future councils
will have to make some uh decisions in
terms of uh priorities in terms of not
just uh funding LMCH uh potential
requests but requests from uh civic
service areas and other agencies, boards
and commissions as well. So uh resources
are not unlimited um and uh there there
will need to be uh some prioritization
that happens as a result of that and
therefore you know it's possible that
not all projects will be able to be
funded on the timeline that we'd ideally
like to see them move forward. Right? So
uh I think that prioritization of what
projects can have the best bang for the
buck and and bring those forward and
prioritize those ones uh will be
important uh given the uh limited
resources that will inevitably be be
available.
Thank you. I will look for other
speakers on item 4.1. I have councelor
Taso next and councelor Ferrer.
Um thank you. Um and and through the
chair going to 2.2
overview of the master regeneration plan
which we've received though not
approved. Um it says the first one is
retain and revitalize existing
buildings. But then uh the subdiv the
subtitle development and redevelopment,
the subtitle acquisition. Um you talk
about completion of Southdale,
redevelopment of Ladybrook, development
of vacant lands in Stratthroy,
redevelopment work for the limber loss
property. When do where does this report
actually address
the risks that are involved in that
first? And I'm coming back to that um
first lever the risks involved in that
retain and revitalize existing buildings
because when I read this report just
just like reading the uh the plan itself
where it falls short and where I have
very concerns about is is is it doesn't
really address that first lever again.
It talks about the it talks about all
the other things that are going on. It
doesn't talk about the first lever. And
I think it's a blind spot. We're just
not dealing with this. And I think that
we we it we we we we're not dealing with
this. And every year we don't deal with
this. The problem is getting bigger. It
is going to blow up. There are serious
liabilities that we could be facing due
to um due to poor conditions in in in
buildings and also due to the um the
delletterious effect that um the the the
dilletterious effect has while I hear
the point of order.
>> Councelor Mallister, go ahead.
Uh, I think we're straying a bit here.
And my point of order refers to I feel
like there's an accusation in there that
the board is not doing its due
diligence, their liability concerns, and
I take issue with that because I think
that raises serious uh legal accusations
uh in terms of the board not doing its
work. Um, so I would ask that the
counselor retract that statement. The
board is aware of issues. We were
dealing with them and I think you're
crossing a line.
>> Just a moment.
>> Let me rephrase that.
>> Just a moment, counselor. Just a moment,
please.
>> Thank you. Councelor Truss, I'll ask you
to rephrase.
>> Well, in light of the fact that the um
that that the bullets in 2.2 two include
as the first one retain and revitalize
existing buildings. Could you point to
the to the to the point in the report
where it actually deals with that first
lever?
>> Thank you. I'll go to Mr. Felberg.
>> Uh thank you and through you madam
chair. So uh it's true the report does
not deal specifically with the uh with
the retain and revitalize existing
buildings but uh the perspective on that
is that uh city council has invested
through the coochi program they've
invested in capital repairs at LMCH very
specifically as its own uh particular
line within the coochi investment plan.
Additionally, uh, LMCH has also received
CHC funding in order to undertake a
number of capital repairs, uh, and
through the asset management plan, which
identified $100 million gap, and as Mr.
Chisum said, needs a bit of an update in
order to reflect, um, our current day,
uh, activities and the work that's been
going on. What we focused on in the
report was really the redevelopment
because of the cost of that
redevelopment and the potential impact
to municipal council and the multi-year
budget in future years.
>> Yes. Um thank you
>> just a moment counselor please go ahead.
Yeah. So, um I think I think what what
is what is clearly h happening here in
my view and I I hope this doesn't offend
anybody. We're we're moving forward with
re with redevelopment, refurbishment,
acquisition uh on a couple of particular
lands, but we're not dealing with the
condition of the premises in a
responsible way as they are now. And I I
say that really having thought about the
condition of these units based on the
asset management plan and based on what
I'm hearing from not only residents in
the building but neighbors. It's really
a problem. And I think I think that we
are and and I'm sorry I'm going to I'm
going to say this. We're not being
responsible if we gloss over the gloss
over the problems in the building.
>> Just a moment. Council point of order. I
have two point of orders. I will start
with councelor Mallister.
>> Yes. Anecdotal evidence the counselor
has heard is one thing, but again I
point to the board being aware of issues
and dealing with them. And I would like
the counselor to be cautious with his
language in terms of the acquisa the
accusations that we are not doing
something. We are and it's being handled
appropriate and responsibly.
>> Thank you, Deputy Mayor Lewis. Was your
point of order similar?
>> Uh, it's similar. Um, although I have
different concerns to raise with you.
So, if you want to deal with that one
first and then come to me
>> or would you like mine to you and then
you can rule on them together? Um, I
guess I'll defer to you as the clerk.
>> Thank you. I will take each separately.
Uh, councelor Mallister, uh, I hear your
point of order. Uh, I have cautioned the
counselor already and asked to rephrase.
I'm just asking the counselor again if
he can just continue to think about, uh,
rephrasing the way that he is
positioning his points.
>> Thank you. I'll do that. I'm I'm trying
to think about how
>> I'm just going to hear the second point
of order. Deputy Mayor Lewis.
>> Uh, thank you, Madam Chair. Frankly, I
think the comment that we are not being
responsible
um actually serves to undermine
decisions of council and would be a
violation of the council code of
conduct. It is a matter of opinion based
on as councelor Mallister has said
anecdotal evidence at best and it's also
weighing into the operational weeds um
the uh um retention and revitalization
of buildings. and I spoke to this
earlier um is very much operational in
terms of when pieces of that are done
and is not relevant to this report and
so the councelor is also out of order in
terms of not sticking with the uh item
that we are dealing with in terms of the
agenda here. Uh I think his conduct has
been
>> frankly in my opinion reprehensible.
>> Okay counselor I need to take a personal
privilege on that. I need to make a
point
counselor. Councelor,
I do not want to have to cut off
microphones.
Uh, Deputy Mayor Lewis, let me deal with
your point of order. Uh, just a moment.
Okay, Councelor Trusso, I'll reinforce
my caution and I will ask you to stay on
topic. I agree that we're veering into
other areas. Um, and with that, I'll let
you continue uh on your comments.
>> Thank you. Um, I don't think my I do
want to take a point of personal
privilege on the reprehensible. I mean,
I'm reading this report and I'm trying
to give my honest assessment on what's
not included.
>> One point one moment. So, just to give
you preserve your time as well and to
keep you on on the the topic at hand,
you're asking for me to deal with your
point of order around term
reprehensible. I hear you. I will again
let uh Deputy Mayor Lewis know that uh
that I agree that that was a bit
overboard and that uh I will ask for
everyone to maintain decorum and I think
this is just a reminder for everyone.
With that, I'd like us to return to uh
your comments. So go ahead.
>> Okay. Okay. So, my my comments are
really based on commenting about what's
not in the report, which I think needs
to be in the report. And um I'm very
disappointed. I'm very disappointed. And
I think it creates problems for the city
for us to not deal with these uh issues.
And you can characterize them as
operational
as as operational issues, but I think
the condition of the premises that the
tenants are living in goes way beyond
operational issues. And I and I think
I've made my point. I can I can I can
see what the mood of several people on
this council is. I'll certainly be
raising these issues again backed up by
certain uh motions at at the
shareholders meeting. But for now, I
have to say I'm particularly frustrated
and I just do not think that these
reports deal with the um conditions of
the buildings. Thank you.
>> Thank you. I will look for other
speakers on this item. I c sorry for a
next. Yes, go ahead.
>> Thanks uh chair. Um before I ask my
questions, I will I guess make comment
to the chair's comments. we must
maintain our decorum like we're the
leaders of the city and we need to act
like the leaders of the city and I'm not
taking any sides. I'm just saying um I I
just we need to start working as one as
a unit and I know we can do that cuz
I've seen us do that before. So let's
let's see if we can do that here. This
is a big item. This is very important
and I feel like these are the times when
we really need to start working
together. Um, for my question
for this item, if we were to approve
this to staff, would we be expecting
this as an appro or as a receipt here of
this report, would this be coming to the
multi-year budget? Would would this be
kind of an action that council, if they
take, we will see business cases
regarding this on a multi-year budget
process, or will we be seeing potential
funding reports coming before that time?
Thank you. I'll go to Mr. Murray.
>> Uh thank you and thank you, Madam Chair.
So, I think there's uh there's an
important step that precedes the
multi-year budget, and that is of course
uh council strategic planning process.
So, uh there needs to be some decisions
uh made through that process around the
what the priorities of of the next uh
term of council are. And uh so uh
pending that discussion and uh then
pending uh associated discussions at the
LMCH uh board of directors level around
how they then contribute to the city's
uh strategic objectives for the the next
term. Uh that would then inform uh what
LMCH uh chooses to bring forward uh
through the next multi-year budget
process.
>> Council.
>> Okay. with that because our strategic
plan right now does fit into this
direction in a lot of ways. Does that
mean we could potentially see
recommendations
or perhaps funding if it were to become
available before that time?
>> Mr. Murray.
>> Uh thank you, Madam Chair. I will uh
refer back to Mr. Felberg's previous
comments on uh submissions uh for
potential Build Canada homes uh funding
which uh further details will of course
be forthcoming on that that may provide
uh an avenue uh to access uh funding
sooner than that. Of course, as you know
uh just very recently in the last couple
of months. Uh LMCH uh received approval
to uh enter into the loan agreement with
CMHC uh to uh secure funding for phase
one and phase two of uh Reimagine
Southdale. Uh as part of that approval,
uh council also uh allowed LMCH to
retain the previously approved municipal
dollars that went along uh with that
project. So that uh provides some
additional funding uh I think in the
neighborhood of approximately $29
million or thereabouts to uh to advance
to the next phase of their uh
regeneration plan as well. So, uh, all
that to say, there is, uh, funding that
has been approved already that, uh, will
allow LMCH to progress, uh, regeneration
activities over the next couple years in
the leadup to the multi-year budget.
>> Council Herrera.
>> Okay. Thank you. So, with the last one,
my last, I guess, follow up on that. Um,
I understand we have some funding that's
been approved or is going to get
approved for the leadup to the
multi-year budget. So uh the question
would be if um the full scope or breadth
of the regeneration plan as it is in
front of us parts of it or or anything
after what's been approved already
doesn't necessarily get funded. Let's
say it doesn't get approved or funded.
What is the plan B? Is there going to be
kind of a focus on repairing existing
units? Is there going to be anything
else um that comes up that we could take
a direction on? I'm just wondering what
happens if our plans right now don't
necessarily materialize.
>> Mr. Murray,
>> uh thank you and through you. So uh as
Mr. Chisum alluded to in his comments,
uh there are multiple uh strategies or
prongs that uh LMCH is is working
through. One of them being of course the
regeneration plan. uh the asset
management plan of course uh informs the
the ongoing life cycle uh renewal
requirements as well for the uh the
existing uh assets of of LMCH. So um I
I'm not going to speculate on what uh
what LMCH would uh choose to prioritize
or put forward as part of the next
multi-year budget other than to say that
there are uh there are multiple uh
strategies that they are working
through.
>> Counselor. Okay, thank you for that. Um,
no, no more questions.
>> Thank you. I will look for other
speakers on this item.
>> Any online?
Okay, seeing none. Oh, councelor Purbal,
go ahead.
>> I'll just leave it with a comment and as
stated in the conclusion by our staff
that this is a plan forward. Are there
going to be certain challenges? Yes,
there will be which they will be
addressed prior uh in the next council
strategic plan and also the um uh and
the multi-year budget. So therefore,
yes, there will be risks which will be
addressed at a proper time as every
other organization. It will be up to the
board of directors and that organization
to prioritize what's the best. Do we
need a plan to move forward? Absolutely.
I will be supporting it.
Thank you. Okay, seeing no other
speakers on this item online or in
chambers, we will open the vote.
closing the vote. Motion carries 13-2.
Okay. Thank you, committee. I'm in your
hands. Uh, our next item 4.2 is probably
going to take some time. Um, I'm looking
to you as to whether or not you'd like a
10-minute break now. Okay. Okay, I'll
look for a mover or whatever time you
choose to put forward. Uh, okay. I have
councelor Purple moving a 10-minute
break, looking for a seconder. I have
counselor Frank moving that break. And
we'll do this by hand. Uh, all in favor
and those for online, if you can put
your cameras on.
A motion carries. Okay, thank you. We
have 10 minutes. There are some snacks
in the break room.
Okay, we are now on item 4.2 which is
the London Transit Commission Governance
Review findings and recommendation.
Uh I will first go to Miss Ders Bear to
pre provide some preliminary comments
and an introduction to Mr. Pever who
will be our speaker. Go ahead. Thank
you, Madam Chair. Three to the members
of the committee. Um, as committee is
aware, council directed civic
administration to undertake a governance
review of the London Transit Commission.
Uh, what you will hear today is a
response back from KPMG who we consulted
with uh as long as well as Dylan
Consulting who led this work. Um, Bruce
Peeever is here with us today. He's a
partner with KPMG uh and he works in
cities uh with cities and higher
education institutions and he's actually
from London. So we're happy to welcome
him here today. Uh we had another
partner with him. U Mr. Cameron had to
leave. So we'll leave it to Mr. Pever to
walk us through this presentation.
>> Wonderful. Thank you. Welcome Mr. Pever.
We will uh get you all set up there and
you may begin when you're ready.
>> Great. Thank you, Madam Chair. It's a
pleasure to be here in London again uh
to present our findings from the
governance review on London Transit.
I'd like to begin, madame chair, to
bring council up to date on what were
the objectives and the scope for our
engagement. So, we were engaged in
collaboration with our partner Dylan
Consulting to conduct an independent
governance review on the London Transit
Commission.
The review assessed how effectively the
current governance model supports
accountability, transparency, and
coordinated decision-m
with council's,
excuse me, strategic priorities for
transit.
So we want to draw upon individual input
and leading practices from comparable
municipalities
uh to inform the development of a
modernized governance model for the city
and London transit.
So the key objectives there are two of
them. One was to assess the current
governance relationship between the city
and LTC and the second one was to
recommend a governance model that
promotes alignment with council's
strategic priorities,
strengthens accountability
and supports effective coordinated
transit oversight.
In order to achieve those objectives,
we assess the current governance
framework. We engaged key individuals to
understand perspectives on governance
and opportunities for improvement. We
conducted a jurisdictional review and we
developed
three different models to look at uh for
the city's consideration.
The summary of our findings around
governance was one. The London Transit
Commission has a solid monitoring
foundation
for business planning, annual reporting,
and effective working level
relationships. However, we found the
reporting to be inconsistent.
Uh there's issues around the decision
making process
in order to support council's oversight
of its priorities, risks, tradeoffs, and
how you implement different projects.
There is also a finding around while the
bylaw establishes formal roles for
council and the London Transit
Commission, accountability is not always
consistency consistently applied in
practice.
There's also a finding around
authority. So the governance structure
appropriately assigns council authority
over funding and policy direction. and
the London Transit Commission authority
over operations. However, what we found
was that decision- making and escalation
pathways are not always clearly defined
or consistently used.
And finally, there was a finding around
alignment. So, both the transit
commission and the city are generally
aligned at the strategic planning level,
but there's some alignment issues during
the implementation. due to funding
constraints, competing priorities, and
operational pressures.
If we look at the three different models
we considered, I'll start with option
number three and work backwards. So, we
looked at option three, which is a
municipal services corporation.
and municipal uh service corporations
are being rolled out across the province
for a variety of reasons.
There's also option two which was to
bring London Transit back into the city
as a city department. And finally, there
was option one, which was to retain the
status quo but with improvements, namely
a commission structure.
So what you see before you is the
recommend recommended model.
>> So what changes a more structured
reporting
relationship with the city and the
London Transit Commission
>> which will promote greater council
visibility.
What remains
is a dedicated governance and
operational continuity. Okay. So as we I
stated earlier,
city council as the funding agent is
responsible for strategic priority and
and funding and the London Transit
Commission is responsible for
operations.
And
>> thank you. if you just want to wrap up
>> and we will wrap up right now with we
have six
opportunities or recommendations for you
and they involve both the composition of
the commission responsibilities
how council and the transit commission
report
governance training for the commission
the alignment with the city's strategic
plan and finally how to develop greater
strategic capacity within the
commission. Madame chair, that is our
presentation.
>> Thank you. Okay. Uh I will look to
committee for a motion to uh receive and
there was a motion included in our
package. It included the recommendations
uh from the governance review endorsing
those civic administration be directed
to prepare and bring forward future to a
future meeting of SPC any necessary
amendments to bylaws. Uh that LTC be
directed to review the recommendations
and that civic administration be
authorized to undertake all the
administrative acts that are necessary
in connection with this report. Um so
I'm looking for mover and secondary so
that we can begin our discussion. I have
councelor Frank and councelor Hopkins.
Uh and I will look for speakers.
>> I'll start with councelor Stevenson. Go
ahead.
>> Sorry if we could just get your mic.
>> Thank you and thank you for the
presentation. Um
I go right to the overall conclusion
which he stated is that the issues
identified are governance execution
issues not evidence that the commission
model is fundamentally unsuitable. And I
I just think it's a little bit
unfortunate that we didn't make sure
that we were executing what we currently
had before we paid for a review. But I
do think that we maximize the value of
this review if we apply it to other
things that we do as well. cuz there's
that expression that says how you do
anything is how you do everything to a
certain degree and I think these issues
are showing up in other areas of the
city and so having this reminder of what
it looks like to execute the governance
function that we have um I think will is
a way to maximize the use of this
report. So it talks about uh
accountability not always being
consistently applied in practice with
role ambiguity, unclear ownership of
issue resolution and um decision-m and
escalation pathways are not always
clearly defined or consistently used
creating uncertainty and reliance on
informal resolution. So I appreciated
the clarity and the conclusion um and
the succinctness of that. I think it it
uh it sums it up pretty well in that it
was a governance execution issue um and
something we can learn from. You just
mentioned as you were uh doing the
overview a more structured reporting and
council visibility and again um I've
been a big advocate for more more
reporting more structured reporting and
more visibility on the issues that
matter to Londoners. So transit being a
big one of those. And in number three of
your recommendations, you're saying
again, improve the reporting structure,
increase the reporting frequency to
council to strengthen reporting clarity,
improve transparency, and enable more
proactive decision focused oversight by
council. I could read that 10 times. I
love that. I think I would love to see
us embrace that take this given that it
is a governance review and the
conclusion was an execution issue issue.
I think you know it's a great
opportunity for us to apply this in as
many areas as we can because we're not
getting the results that we want in a
lot of cases and we are the governance
body and we do have a lot more authority
I think than we are utilizing. I've
heard terms when I talk about our boards
and commissions and wanting to get
certain things, uh, we've heard terms
say like, "Oh, we don't want to
micromanage them." We're we're
allocating taxpayer funding to these
boards and, uh, agencies. We set them
up. We structured them and they should
do what we say to a certain degree,
especially when it comes to best
practices in terms of reporting
transparency. Um, we had an issue at the
Hamilton Road BIA around bank signatures
and again it came up oh we can't direct
or micromanage a BIA and I think well we
allocate taxpayer funding something as
basic as cash controls.
>> Just a moment councelor Stevenson I'm
just pausing your time while I hear the
point of order from councelor Pelosa.
>> All right madam chair I appreciate other
agency boards and commissions including
London police and BAS but if we just
keep it on topic of um the LTC advisor
report that's in front of us for
governance in this decision. Thank you.
>> Thank you. Uh I will remind the speaker
just to keep tight onto the report.
Thank you.
>> Thank you. Well, as I pointed out, given
that the learning of this over $100,000
expenditure from taxpayers is about
governance best practices, the best way
to maximize the value is to talk about
how we can use it elsewhere. Um the last
thing I just want to say is again in the
implementation considerations and I'm
just reiterating what's in this report.
I do really appreciate the report and as
I said I think the value comes in
spreading it across everything this
council does that successful
implementation will require sequencing
resourcing and sustained governance
discipline
um and that uh one of the quick wins
that's recommended is to prioritize
reporting improvements. So whether this
is contracted agencies, whether it's
boards and commissions, I I really I'm
going to bring back this this report and
I'm going to mention it as we look at
other things that we're doing to say,
hey, let's apply these best practices.
Let's, you know, have sustained
governance discipline across this
corporation. And I think that's the best
way to uh maximize the value that we
spent here. Thank you for the uh report
and I did appreciate it.
Thank you. I had councelor Purple next.
>> Thank you, sir. Chair. Thank you as well
for the report and I certainly uh agree
with your recommendations and with your
uh evaluation of the current status and
future. I do have a question though uh
when we look at recommended model what
changes and there are clear roles I see
that decision rights and escalation. Can
you go more into the details based on
the model that you are proposing that
it's going to be different than what we
have currently?
>> Thank you. I go to Mr. P.
>> Madame chair to the councelor. So thank
you. Uh so decision rights revolve
around how decisions are made in the
organization and what we're suggesting
in our recommendations that they become
more formalized. So counselor uh in my
work with municipalities across the
country I've discovered uh the saying
that good paper makes good business.
And what we're suggesting here with our
decision rights is that the
reporting relationships and how
decisions are communicated across
organizations are formalized and papered
so that everybody has a clear
understanding of who is responsible, who
is accountable and who is uh ultimately
tasked with delivering the the outcome.
I hope that answers your question,
Madame Mayor to the counselor.
>> Thank you. I'll go back to councelor
Purple.
>> Sorry. And the followup through the
chair and the part of the escalation.
>> Thank you. I'll go to Mr. Paver.
>> Yes. So with respect to escalation
uh when there is roadblocks encountered
within the
u relationship between uh the two
entities then how do you progress to an
ultimate decision? How does it get
escalated? And then again that should be
papered and agreed to formally
>> council privile.
>> Okay. Okay. So it's not to live as the
model. It's it's just the process in
this case because both of them what you
mentioned is not the model model
currently what we have this could be
implemented as well immediately correct
>> Mr. Peaver.
>> Yes, madame chair to the councelor. Yes,
this is uh our recommendations as we
have detailed in the report can begin
implementation
uh upon council's uh adoption and
consideration.
>> Councelor Perville.
>> Okay. Thank you. Followup. When I look
at the recommended model and when I see
beside the Peter city manager executive
team and LTC general manager leadership
team and it is dotted line
uh can you
can you put more a little bit more
support of this because again uh when I
see even though it's a dotted line this
is kind of a thing that if I look at
this model city council the mo the
moment where the information doesn't
flow through the city council in this
how we how do we prevent that the deputy
city manager executive team is not
blamed or LTC commission through the
other hand and this is the thing if you
can explain to me the dotted line so we
have a clear vision on this part
>> Mr. Peter.
>> So madame chair to the councelor
typically what we recommend is that
staff between two entities like between
a city and one of its boards such as the
London Transit Commission they are
responsible for operational delivery
under council's guidance and policy
direction.
Accordingly, they would consult with one
another. So, they would on operational
matters, it would be the city manager's
office or the uh city's executive team
that would be communicating and working
with the executive team of London
Transit. When it involves policy and
strategic priorities, then it becomes a
matter for council and council is
ultimately responsible for strategy and
or strategic priorities as the funer
and as the overall body holding the
London Transit Commission. That said, in
our recommendations, we're suggesting
that the board be made up of four uh
counselors and three
uh representatives so that you have a
knowledgebased board. And therefore, it
would be our expectation that council
would consult so the dotted line with
the commission around strategic
priorities for transit in the city.
>> Councelor Purple.
>> Thank you for that. And actually I'm
going to go to the staff after you heard
this explanation of the dotted line
between you the executive team and LTC
general manager and leadership team. Uh
is is your understanding clear and do
you see as
proposed in this model working well?
>> I will go to staff whoever wants to jump
in. It looks like Miss Sher go ahead.
Thank you, Madam Chair. Uh, as the
sponsor for this review, I'm happy to
answer our understanding of it. I think
staffto staff with LTC and the city's
worked quite well when we've had major
projects to work on or when we're
dealing with something pressing. What
this provides an opportunity for us to
do is have a more proactive strategic
relationship and ensure that
communications between staff and the
commission respectively at LTC and staff
and committee and council here are
addressing and bringing those matters
forward. So I think for staff yes it is
reasonably clear there'll be a bit of
work to do together as part of an
implementation plan which is one of the
recommendations. Uh it's shown here in
the staff recommendation as being LTC
work. My perspective is it's it's
collaborative work with LTC and it's
actually the foundation of that dotted
line is how we define the implementation
and actualization of the recommendations
here and bring them back respectively to
the commission and council.
>> Council approval.
>> Perfect. Thank you. I'm very happy to
hear that. And the last thing I have
actually it's the timelines. By the way,
I completely agree with the strategic
capacity and the the big picture vision.
I know in terms of I always like to look
uh within the existing team instead of
creating a new position. I hope that
again when I look at the timelines I
hope the team will be looking if this is
implemented that they will be looking
making these changes immediately. But in
terms of the number five and number six,
the refined strategic outlook at
planning 6 to 12 months and enhanced
strategic capacity over 12 month
frames that for me I would say are
almost nonacceptable. Uh if you want to
move forward and this is kind of your
suggestion recommendation or based on
the experiences with other
municipalities because in a normal
corporate world these these timelines
would be very long and unacceptable. Can
you please comment on those and what's
your recommendation?
>> Mr. Pever.
>> Um, Madame Chairman, to the councelor,
the recommended implementation timelines
are based upon best practices with other
municipalities.
uh the city is fully uh capable or I
don't know if capable my apologies is
the right word madame chairman but
within your rights to speed up or slow
down the implementation plan as fit you
as fits your needs.
>> Councelor Pulk,
>> thank you very much. No more no more
questions at this time.
>> Okay, thank you. Have councelor Ferrer
next. Uh thank you chair. Um so I um I I
found this report uh quite constructive
I guess as a step forward. Um like as a
counselor who sat on the previous
commission and as a counselor who was
also on council um the main thing that I
was finding was that there was
challenges that existed in the
relationship between the commission and
council. Um, and I found that a lot of
the ambiguities that kind of existed
there kind of resulted in those uh,
challenges for the relationship. And
that's exactly what I was kind of saying
right at the beginning. So I do really
appreciate how that was highlighted um,
in the report. I do understand um that
you know formalizing the roles and
formalizing the governance and and
formalizing communication responsibility
and accountability really kind of will
help us kind of you know guide us to
make sure that when it comes to
execution we can stay within the
priorities of the city and we can also
make sure that we have a service that
operationally speaking is able to
provide what people are looking for when
it comes to our transit to our public
transit. So I really appreciate that. Um
you I some of the challenges that I saw
you know like when we were trying to
bring through you know the 10,000 hours
for specialized transit at the board
there was challenges there and you know
with the smart card readers with the
online booking like I experienced it all
even with the training we did try to
bring training to the commission at the
time. So, I really appreciate that that
training is in is is incorporated here
because I really think that was the the
level we had to go to to make sure that
we can have these formal um rails to
make sure that this relationship can be
constructive and can be collaborative
between the two entities. So, I really
appreciate all that. Um so, with the
recommendations, I I'm I'm fairly okay
with them. I do have some questions with
some of them though. Um I understand,
you know, we're having now there's a a
recommendation for a council majority uh
commission. Um and I do understand that
in the report it does say that, you
know, we're trying to steer away from
word specific uh I guess uh directions.
Um and we're trying to steer away from
that, but and we're kind of answering
that with the training manual that we're
bringing through as well. Um I I wanted
to ask though um when we come to I guess
the balance between um a majority of
council how are we going to ensure that
within the training manual or if there's
any other mechanisms that are available
to ensure that we do stay citywide in
the approach when you have a majority of
council on the new commission. How how
would we is it only within the training
manual or will there be any other I
guess mechanisms that would ensure that
a citywide approach a transit wide
approach exists?
>> Thank you. I'll go to Mr. Pever.
>> Uh madame chair to the councelor perhaps
the staff might be able to better answer
that question given we're fairly focused
on our scope of work.
>> Thank you. I'll go to share.
Uh, thank you, Madam Chair. I'm going to
maybe extrapolate some work I do with
some other boards to this one that
members who sit as part of the London
Transit Commission sit there wearing a
hat as a representative of the
commission, not as a representative of
their ward or city council, but when
they're there, they're bringing that
knowledge and experience to the system
that serves the entirety of London. So,
that will be something that is
encompassed in the training and
onboarding and expectations around
roles. And that is generally the way
most boards work is when you sit at a
board and hold more than one function
that you would be say in the case of our
here on area water boards which I know
well uh you are there as a
representative of the board to make the
best decisions for the collective
performance of those boards assets
systems um staff and customers.
>> Thank you. I'll go back to councelor
Ferrer.
>> Okay. Thank you for that. I guess
speaking along the same lines, um, for
me, I'm always trying to depoliticize,
um, as much as I can because I feel like
that lies some of the issues. So, um, I
like the balance that we're bringing in
because I know we have to make sure that
we have a city strategic direction and I
like how the chair will be a counselor
and the vice chair will be a member of
the public. Um, so I guess I would
follow up with a question on the I guess
the appointments and how we do the
appointments. So, when we're looking for
appointments for the citizen portions of
the commission, is was there a
consideration um where we could have
maybe a the striking committee as we did
before kind of really set forward
recommendations when it comes to council
making the final appointment for those
public positions um to show that you
know these citizens fit uh the
requirements, they fit, they have lived
experience or they have expertise or
institutional knowledge in this area.
Are we going to have um a striking
committee when it comes to those citizen
appointments that really kind of
recommends like these are the
individuals that we really think would
serve the best on the commission going
forward?
>> Thank you. I'll go to Miss Sher.
>> Thank you, Madam Chair. Uh the council
is getting perhaps a bit ahead of where
we are on this one and that these would
be things we will define in the
implementation plan that will come back
to you and we will be looking at the
best mechanism working with the city
clerk's office who leads that process to
ensure that we're seeing a
representation uh for the public
appointees that reflect uh either
specialized skills or lived experience
and knowledge.
>> Thank you. I'll go to back to councelor
Ferrer.
>> Okay. Thank you for that. Sorry for
getting a little ahead uh on that. Um, I
would really like to see that though and
I and I I guess I would also maybe if I
can make a suggestion or recommendation,
you know, a specific area for someone
with institutional knowledge or lived
experience when it comes to the
specialized transit portion as well. I
really think that would be very
important because we really benefited uh
very well when we had uh members of the
public who had that knowledge. Um, I
guess uh I would go to the um the
escalation process. Um, I wanted to know
like I understand that there's going to
be somewhat of an escalation process for
disputes or anything like that when it
comes between the commission and
council. I just wanted to know who would
own that
like where would that fall? Who would be
the overseer?
>> If I could.
>> Thank you. Just counselor, you have 30
seconds. Go ahead and start.
>> My apologies. Uh, through you. Um I I
think the question is obviously in a
relationship both parties are
responsible to ensure that there's where
there is conflict we would work it out
together. So depending on the nature um
through through you ma'am and chair to
the councelor I think the city would
obviously have that responsibility those
are the kind of things that we can build
uh through our discussions with LTC
moving forward. Um but the intent is
obviously to develop a robust way of
developing or ensuring that we are
addressing concerns moving forward. It
could be us, it could be them, it could
be a combination thereof depending upon
the issue.
>> Councelor Ferrer,
>> did you say 30 seconds?
>> 30 seconds.
>> Okay, then I'll just try to say this one
last question. When it comes to um the
the senior manager for strategy and
relationship role, I see that that's
reporting to the LTC. Was there any
consideration that that could and I know
this might make things complicated, but
could be reporting to both the city and
the LTC at the same time?
Thank you. I will go to m chair.
>> Uh thank you madam chair. I think it
would be very difficult from an
employment perspective for them to be an
employee of both organizations as the
staff of LTC are separate from the staff
of the city of London. Uh that said I
think that that relationship will be
very critical and work very closely with
city of London staff.
>> 7 seconds. Councelor Ferrer.
>> Okay. Well, I'll support the
recommendation. I really feel like this
is giving kind of the um the guidelines
that we need and really formalizing the
relationship. So um your time
>> thank you. I have councelor Hopkins
next.
>> Thank you madam chair and thank you very
much uh for the presentation.
I um at first when I thought we were
going to do the governance review I
wasn't sure if we needed to do this but
uh reading the report a lot of good
information a lot of guidance going
forward. So I do appreciate um uh a
number of suggestions.
I uh want to sort of maybe underline the
things uh stood out for me uh and and
what I
confir confirmed for me the training
that is needed and and the composition
it all kind of comes together. uh but
also the public, the three members from
the public and having that accessibility
lens. I do appreciate uh comments from
the public that we've received on this
report. We have someone up here in the
gallery as well as another comment. I
think that is a really important part of
the composition as well of the board.
It's just not the counselors, it's also
the public how we come together. I also
appreciate Miss Shear's comments around
um uh the composition structure and the
collaboration between the city and LTC
and how we can work with that. And I
love those little markings around the
option where we're looking at uh the
commission structure with improvements,
but I think it's greater than that and I
think there's a lot more to come. So
again, uh want to thank you for um um
sort of um I think making us all
understand where we need to go uh with
the um the board and and thank you again
for the presentation.
>> Thank you. Looking for other speakers.
>> Councelor Trussa.
>> Thank you um through the chair. I I just
wanted to um express my uh support for
this uh report and my deep gratitude to
the consultants for the thoughtful
methodology they used that included
looking at other jurisdictions as well
as doing a um uh you know sometimes
difficult assessment of where we've
where we've been. This is not the
position that I started with. And as I
read the report and as I reread it
again, I I came to the conclusion that
taking it further at this point would
would would indeed uh uh in involve some
things that we might not be ready to do
and some risks and some organizational
challenges. So while I very much uh
believe in the the underlying premise of
this report and also the fact that we we
needed to do this we really needed to do
this I I can I know people are going to
say this was an expensive report I don't
have a problem with the value of the
report that we received for the money I
think we received good uh good value
there are a couple of minor things that
um having said that um there are a few
minor things that I'd like to tweak. I
don't think that has to be done today,
but I just I just want to highlight two
of them. Number one, in terms of the um
uh the makeup of the non-counsel members
of of the committee, um we have a lot of
professional expertise on staff and the
professional expertise on staff on
things like
auditing, p personnel management, uh
understanding the transit environment,
um are thing are things that um we we
could supplement on the staff. For me,
what the most important role of of the
of of the other um members is is the
lived experience that transit riders
have in terms of being people need to be
able to help us answer the question, why
are people not taking transit more?
We're seeing a decrease in wrership. I
mean, this is just very important. I
like the way that the report was
ultimately drafted and I would not offer
any amendment at this point because I
think you've left it you've you you've
left it flexible enough that we can that
we can work that out. Certainly with
respect uh to the disabled community
there has to be a represent
representative but on a 4 to3 um on a 4
to3 board there there are two others and
I think there's some latitude there but
it has to really focus on the experience
of uh our our writers. The other thing
and I think councelor Ferrer touched on
this I I think the idea of having a
communications and liaison officer is a
good idea. It's badly needed. However,
uh and I understand uh the deputy city
manager's uh reluctance to try to create
a blended position from a from a funding
and uh uh you know financing uh and
reporting uh challenge. But I think it
would be very important to at least have
an understanding
that the person in this role has a bit
of arms length latitude to sometimes say
things that might not be a direct result
of what they were told by their
supervisor. I think it's very important
to have that independent arms length
relationship at least to some degree.
This is going to be a very challenging
position. the liaison communications
person and they need to be able to have
the the the in independence to be to be
able to reach across to the other agency
where there are going to be um
challenges. We did a we we we we did
this when we were dealing with the um
mobility master plan. So it was a
special project. I think uh staff went
out of their way to to do this. this has
to be regularized into everything
everything we do. Um, other than that,
I'm I'm very happy with the report. I
thank you for it and I'm looking forward
to we have we have to do quite a bit of
work in terms of how we're going to
implement this. So, I think by adopting
these recommendations, we're we're not
writing a whole lot into stone right now
other than this is this is the direction
that we're that we're going in. And um
in in closing, I just I just want to say
I think that this report adds a lot to
where we've been. And I I I know I know
there's a a tendency to to make the
claim, well, this is just repeating what
we were already going to do. But I I do
think that this report there's so much
depth in this report that I think it
does add a number of layers of uh of of
richness to to where we're going with
this.
>> Thank you. That's your time. Okay.
Looking for other speakers on this item.
>> None online. I will go to councelor
Frank.
>> Thank you and I too appreciate the
findings of the report. Um I think it
demonstrates that we need to have some
slight course corrections but not a
major overhaul which I think uh is a
good approach and a less expensive
approach than the alternative. And I
personally have always wanted to have
members of the public on the commission.
So I'm glad to see that was suggested
and I look forward to when uh that can
occur. I also appreciate the suggestions
for improving the training processes. Uh
I appreciated the onboarding that we
received although it was midterm. Um but
even since then for example uh Council
Ramen and I went and toured the uh
specialized transit the phone booking
system in the morning and that was
helpful to understand how it was used
and most of us have attended a tour of
the facilities as well. So I think that
continuous learning is important for
commissioners. Uh more frequent
reporting sounds good to me. I know for
example the health unit sends monthly
board minutes to council for their
review and consideration. Uh so I think
that keeping us in the loop is an
important way of trying to make sure
that we're working together in lock
step. Um I also just want to say that
I'm very proud of the work of the
current commission that we've been able
to do in the last year. Uh I think that
we've been effective in progressing many
items and I'll just give a quick summary
because I don't think that everyone is
aware of all of them because we don't
have the the continuous uh connection.
So, for example, we've changed the
agenda structure to allow for more
debate. We approved an additional 2,000
service hours on top of the pre-existing
18,000 service hours for this fall to
add more buses downtown at night.
Submitted the assessment growth case,
which was approved, pre-ordered some
buses for future growth, approved the
new specialized transit provider,
directed staff to report back on debit
credit payment types. Uh, we've worked a
lot with Western students on a couple
different route issues, and also
increased communication engagement with
a new Instagram page. If you have
Instagram, please follow LTCLDNT
because there's a new transit Instagram
page as well as hiring some summer
students to assist with engagement
opportunities. Also, if you have things
that you want to see transit, London
transit at, we have some students who'll
be able to show up. Uh, and I also want
to thank the London Transit staff who
have continued to do their important
work throughout the last couple years.
despite many governance changes, they
have stuck to their strategic plan and
to their operational plans and made sure
that there is stability and continuity
in the work. So, I just want to say
thank you to them as well. Um, so I will
be supporting this and appreciate the
recommendations that were outlined.
>> Thank you. Just looking for other
speakers. Uh, seeing none, councelor
Layman, will you take the chair?
>> Uh, I have the chair and I'll go to
councelor.
Thank you. Um I appreciate uh receiving
the report that's in front of us and uh
the engagement uh session and and
consultation that uh I participated in
with KPMG um as well as the work you've
done with city staff and with transit
staff uh on this report. Um,
I'm supportive of what's in front of us
and uh I actually really appreciate and
value the fact that we have something to
work through and work from because I
think some of the issues that we were
seeing with transit before were just
kind of unnamed and it was difficult
really to get a full perspective of what
they were. And now I feel like they're
named, they're in front of us. Um, which
is very helpful and it gives us a path
forward. Um, however, I do still feel
like there are some underlying concerns
that are perhaps more in some cases
ingrained in the culture of both the
city and of LTC that I think will be um
more challenging to address. and I think
you've you've provided some feedback on
them but at the same time for instance
on formalizing how we'll deal with any
issues that arise uh I will say that the
frequent reporting will help but a lot
of this and a lot of what I read in
between the lines of the report has to
do with relationship building and one of
the recommendations you have is for a
manager that would be responsible for
that strategic relationship
communication side. Where I struggle
with that is I see that as a as a
as a leadership function that must be at
the highest level of any organization.
So I'm just wondering why that wouldn't
be tasked to or in your recommendation
it wasn't tasked to the current
leadership versus being a separate
person.
>> I'll go to the delegate.
>> Thank you Mr. Chairman to the councelor.
So when we considered the additional
uh position and enhancing the capacity
of the organization,
we were mindful of the experience of
other large transit organizations in the
country and the incredible demands that
are placed upon
uh the leadership of these transit
commissions. And London is is no
different.
And what we found when we looked across
the country, what was common was that
the the executive of a of a transit
commission are being pulled with respect
to operational issues, right? Like there
is a line down. How come the buses
aren't there? And you know, it doesn't
take very long for a line that is not
operating correctly to get escalated to
the general manager, right? Or or the
executive of the uh of the transit
commission. At the other side,
your leadership at the transit
commission has to deal with I'm going to
say the politics or the relationship
with the city. who is their uh share um
funer, right?
Who oversees and sets the overall
strategic priorities for the city and
who has a huge voice in how transit is
delivered in the city and that's very
demanding.
So we felt that there is additional
capacity required at the LTC
to fill that gap. And one of the ways we
thought we could fill that gap is
through someone to provide communication
support and strategic
um strategic
uh direct uh priority setting. not
setting, excuse me, that's not the right
word, but help support the delivery of
strategic priorities
with the city as the partner and as the
shareholder. So that is the rationale
behind our recommendation for the
position.
>> Counselor,
>> thank you. I appreciate the answer. Um,
however, I and this is just my personal
opinion. I don't see any difference
between that and the role of the two
delegations we had before us LMCH and
hydro. Uh they have strategic
communication responsibilities within
their top leadership. So for me that I
don't believe uh another person is
needed to fulfill that. I think it's
strengthening teams. Um with respect to
the issue of dealing with uh a conflicts
um
when you talked about training at the
board level, are there trainings that
you would recommend uh that would also
be appropriate for the board when it
comes to those issues? Because when I
think of the group the the dynamics of
transit, one of the concerns I have is
even with a 43 model um I don't think in
general across all of our agencies,
boards and commissions, we have a lot of
training on how to deal with conflict.
>> I'll go to the delegate.
>> Uh Mr. chairman to the councelor. I
think that question would be perhaps
best answered by your staff given they
have more familiarity with your
governance uh resources.
>> I'll go staff. Uh thank you Mr.
Presiding officer. We will be working on
the content of that training, looking at
what's available in terms of um
offtheshelf because I I'm I'm not of a
belief we need to necessarily reinvent
the wheel. There is a lot of there are
resources available for board training
and working closely with the city
clerk's office and our colleagues
working for Mr. Fowler who arrange our
council on boarding as well. So, we'll
review what is available now, what's
being used by some of the boards in the
area that's effective. If we've got
something we can largely work from, that
would be a great start. I don't have any
program sort of names off the top of my
head, but we will include in the
implementation plan how we intend to
approach that more specifically.
>> Councilman,
>> thank you. Uh, one of the things I noted
was Transit Windsor was mentioned. They
were mentioned around their advisory
group. Um, I did try to bring something
similar to LTC. We are working through a
process of having an advisory component.
It is more of a survey based versus
actual meeting, but I do think that that
is missing. I'm just wondering if you
can comment a little bit more on
advisory groups.
>> I'll go to the delegate.
>> Thank you, Mr. Chairman. To the
counselor. Yes, advisory groups do have
a role. Uh and we, you know, we did not
include that as part of our
recommendations. However, uh given uh
the importance of ensuring all voices
are heard in heard in the community,
they can uh certainly be considered once
you have established your new
commission.
>> Counselor,
>> thank you. Um and just with respect to
the involvement of KPMG on an ongoing
basis. So delivering this report is is
part of what's uh the the the structure
of what we have. Is there any followup?
And I'm wondering specifically around um
the as we continue the implementation
path uh with rapid transit, what kind of
a view or a lens would KPMG consider or
maybe a future report um to look at how
we effectively rolled out the new model.
>> I'll go to the delegate.
>> Well, Mr. chairman to the councelor as
uh KPMG's favorite client. I we are
always here for you. However, our my
understanding uh with our project your
project manager that the with the
delivery of this report, our engagement
is coming to an end.
>> Staff um Mr. Chair, do you want to
comment?
>> Thank you, Mr. Presiding Officer. Uh
yes, this is the end of the current
commission with KPMG as well as the
funding we had available to do the
reviews the council had assigned to us.
That said, as part of our implementation
plan when we build out our project
charter, we will be looking for any
resources we might require externally to
deliver the implementation. That'll be
part of the report back. And of course,
as you mentioned, we do have a a fairly
new major transit initiative launching
next year. And uh we did do a review on
readiness. I think it would be prudent
for us to follow up. That was largely a
technical review, but uh it's a bit of a
stay tuned. We'll see what resources we
need and what would make sense in terms
of continuity of supports.
>> Council Roman,
>> thank you. My last point on public
members, you mentioned specific uh
transit operations, planning,
governance, expertise, etc. Uh just
wondering how we would put those job
descriptions together well to attract
the right candidates. Something to think
about, I guess.
>> I'll go to the delegate.
>> Uh Mr. chairman uh to the councelor.
Again, that might be something that your
staff would be able to answer better
than I could.
>> Oh, I'll go to staff.
>> Thank you, Mr. Presiding Officer. Uh we
will be working through what we believe
the appropriate job descriptions for
those public appointees would be.
Whether it is looking for as some noted
on council uh experience as transit
users or from specific user groups or if
we're looking for specific technical
expertise and giving a range for council
to select what is best reflective of the
folks you want on the commission that
ultimately delivers transit on your
behalf.
>> Councelor, you have about 30 seconds.
Please go ahead.
>> Thank you. Really appreciate the
answers. Uh looking forward to some
offline conversations with staff too to
further understand some of those uh
components of the recommendation. Thank
you. Thank you. And I'll I'll return the
chair to you, counselor.
>> Thank you. I have the chair looking for
other speakers.
>> Seeing no other speakers online, none in
chambers, we will call the question.
Closing
the vote. Motion carries 14 to zero.
Thank you uh that and thank you Mr.
Pever for being here today and for uh
waiting alongside us. We will move on to
item 4.3 which is a request to maintain
the size of the London Police Service
Board at seven members. I'm looking for
a mover and a seconder on this item.
Councelor Layman and I have councelor
Traso.
Uh with that I will look for any
speakers.
Okay, seeing no speakers uh we will open
up the vote on that matter.
Closing
the vote. Motion carries 14 to zero.
Okay. Thank you. That takes us back to
uh well takes us to item five which is
our additional business and deferred
matters. Uh we first have item 2.4 which
is the strategic plan implementation
update midyear 2026.
We did have a delegation request from
Mr. Henderson. I do not see him on uh in
the gallery, but I will just take a
moment to check if he's online.
He is not. Um so uh I will take his
submission that's included. Um but at
this time we will just look for mover
and seconder on uh item 2.4.
I have councelor McAllister and
councelor Hillier. Thank you. And we'll
look for speakers.
I'll start with councelor Stevenson.
Thank you.
>> Thank you. I just wanted to say I'll be
voting against this again as I have the
last few times and I could go into great
detail about why, but I think I've
covered it before. I'll just highlight
the biggest issues I had was that the um
the council set
what we wanted to have happen and how
that
was done was prepared by staff and we
didn't even have the chance to say we
were okay with that. So right off the
bat um things didn't look certainly the
way I wanted them to look and I and I
don't know about the other uh my my
colleagues. The other part is the
tracking of actions. You know, 550
actions and we're 96% complete on
actions. It's the same issue I have with
interactions when it comes to the social
service agencies. If our interactions
and our actions aren't creating the
results that we want, committed to,
intended to create, and we're not
talking about how to course correct, how
to get those outcomes or results, then
it's it's really an unfortunate uh waste
of resources in my opinion. So, I will
not be supporting this. It's the last
one for this term of council as far as I
know. the next one comes in November if
it's consistent with uh the rest of the
reports unless we're going to get one uh
as it is the end of council. Um so I
just think it's a very disappointing I
like strategic plans. I think they can
be really valuable. It's just like
mission and vision statements. They can
be something you just tick off and do
and never look at and they just go in
the drawer or they could actually drive
uh a corporation forward. And so maybe
uh there'll be an opportunity in the
next term of council.
>> Thank you. I'll look for other speakers.
I have councelor Prible.
>> Thank you. So I will make my comments
and uh they'll be quite different than
what we just heard. And I want to say
this uh three years ago we put together
and we look at mission, vision, values,
expected outcomes, strategies and we
also implemented to the bottom step
implementation plan. Uh we all by the
way unanimously uh we went step by step
and if you remember it took us a long
time to go through it but we approved
it. We approved it step by step
including the strategies including the
outcomes including implementation plan.
I have to say state that in three years
when I look where we started and
especially with the implementation plan
where we were and we are right now.
Thank you very much to the staff. What a
great improvement. I had to uh uh if I
look at even on online and again this is
not a public knowledge for private
companies but if you look at online that
we have how it's presented the dashboard
this on track delayed under review uh
expected results mechanics with all the
graphs and everything how great
professional it is yes could the
substance be always better absolutely it
could be everything can always be better
but it's something that we all agree to
step by that I want to thank staff. I uh
I think I gave them over 40 questions on
Monday. I received eight pages this
morning with all the answers that I
needed. So again, if you look at this
and if you are just going to look at the
if you're going to look at just the
report graphs, if you don't go deep to
it to the detail which you can see on
the deadline, of course, you might not
be disappointed. But can you find the
things that you are looking for? Many.
So again, as everything else, it can be
better. Am I proud of the last three
years? And there is so much positive
there. Could I be more positive?
Absolutely. But there's so much positive
and I really want to thanks the city
manager uh Trevor Fowler's team, Nick
Steinberg really with all the stuff that
they are keeping and actually know and I
want to say I I hope I still have time.
I really want to thanks to these
organizations. Middle Middle Sex London
Health Unit, Upper Temp, Kettle Creek,
Cavern Garden Market, London Public
Library, London Public Service, Police,
sorry, Police Service, London Fire
Department, Alden House, Museum London,
Arts Council, London Transit, Tourism
London, Film London, and the feedback
from Chamber of Commerce. This this
report in my eyes should never be on the
consent. All these organizations, if I
look at organizations financials and
this report are the two most important
reports of any corporation, this report,
if I look at everything else, brings
most of our community together, working
together and trying to maximize the
opportunities. Again, could we maximize
them more? Absolutely. Are we on the
right track? Yes, we are. I certainly
hope because this is my last update. I
certainly hope that uh the future
council is going to continue in this and
just improve it, make it better together
with the staff. So, thank you. But I
really see I will be very much voting in
support of it. And thank you all and
thank you to staff.
>> Thank you. Um I'm looking for other
speakers on this item.
>> Okay, seeing none online. And just so uh
committee's aware, uh Deputy Mayor Lewis
is online and uh Councelor Pla and the
mayor had to uh step away. Um okay, with
that, seeing no one in chambers uh with
their hand up, we will open the vote.
Closing the vote. Motion carries 12 to
1.
>> Okay, thank you. That moves us on to
item 2.5, which is the RBC Place London
Steam Transition. Uh I know that uh
councelor Stevenson and councelor
Purbble have let me know that they have
a alternative but not contradictory uh
motion to put on the floor which
includes a part C. So I will let them
introduce that. Thank you. Yes. I'd like
to move uh the staff recommendation plus
a part C which says the civic
administration be directed to provide a
report to the CI strategic priorities
and policy committee with an update on
funding once the project cost is known
and the contingency amount has been
revised.
>> Thank you. And I understand you have a a
secondary council pribble. Thank you. Uh
would you like to speak to it to begin
with and then we'll take other
discussion on on this item. follow lead.
>> I would just repeat the same thing and I
just want to say that both of us are on
the RBC board just in case some
individuals don't know.
>> Thank you. Okay, I will look for other
speakers on this item. Councelor Trasa,
>> um just a quick question.
Does adopting these recommendations
preclude
us from taking action? Um
I'll just leave it like that. Does that
does Does this close the matter or is it
does this not preclude it?
>> Thank you. I will go to Miss Barbone.
>> Uh thank you to the chair. This report
specifically only deals with setting a
budget so that we can do the proper
transfer to allow RBC to begin the work
because in order to commence any
procurement a budget and an established
source of financing needs to be
available first. So this does not
preclude any other um actions in the
future. This only deals with the very
specific item of setting the budget so
that RBC plays can proceed.
Councelor Trasa.
>> Yes, thank you. And with that very clear
response, I do not need to um proceed
with further questions at this point.
>> Thank you. Looking for other speakers. I
have councelor Ferrer next.
>> Uh thanks chair. With respect to the
amendment, so um it's looking for a
report back. How would staff uh
necessarily take that? Are we is that
just you providing an update of what the
final cost is after we find out um how
much it's going to be with and then it
would be to a maximum amount with the
contingency or would we be getting a
full report on everything else? Is it
just like an update on cost?
>> Thank you. So you're talking about the
new part C that's in the motion and uh I
will go to Miss Barbone and Miss
Stewart, whoever wants to go on that
question.
>> Uh thank you through the chair. So
certainly um we will be working Miss uh
Stewart's team and uh RBC Place will be
looking at doing this. RBC Place is
leading the work on this. We're
certainly providing um as much
consultative support as possible given
our experience with uh trying to move
forward with other buildings at the city
of London. So obviously um based on our
experience we know that through the
detailed design process when you are
doing something significantly this
complex in a building that is uh wasn't
built to do it this way there is a great
deal of design work and through design
work we know that we can find certain
things. So, um, once that is completed
and, uh, certainly we would work with
them that once we know what those
amounts are and they've begun that, we
can certainly have a report back to
council to convey that and work with RBC
Place, whether they write a letter or
we'll we'll figure that out once we know
what uh, that uh, the next steps will be
when the work is complete.
>> Council Ferrer,
>> and final follow-up question, uh, would
you take this report as including uh,
everything else with Centennial Hall,
the library? Would we have updates with
that or would we have separate reports?
>> Thank you. I'll go to Miss Burbone.
>> Yeah, thank you through the chair. So
we've already reported out on what the
final costs are for all of the city
facilities based on the contracts that
have been awarded at this point in time.
So the only thing outstanding will be
the RBC place as they're just starting
to commence that work noting they were
provided notification at a very
different time than the previous
facilities for the city of London.
>> Councelor Ferrer.
>> Okay. Thank you.
>> Thank you. Looking for other speakers. I
have councelor Stevenson.
>> Thank you. I just had a question around
the contingency amount. So what happens
to the leftover amount of the
contingency for these projects and what
uh does delegated authority allow in
terms of that being transferred to other
things.
>> Go to Miss Barbone.
>> Uh thank you through the chair. So
because there is a specific resolution
and this is set aside for a specific
capital project. um that direction is in
and we'll establish the budget. So
through our budget monitoring process,
no different than um what we would do
when we've recently brought forward our
capital budget monitoring when projects
are complete and if there is anything
left over those are returned to the
sources for which they came that is done
through our annual and bianual
monitoring capital monitoring processes.
This would follow the exact same process
in that regard. Councelor Stevenson.
>> Thank you. That's all.
>> Thank you. Looking for any other
speakers on this item.
Okay. Seeing none, uh we will open the
vote.
Closing
the vote. Motion carries 13 to zero.
Okay. Thank you. That takes us on to
item 2.6, which is the review of the F
RFPQ 2025056,
the redevelopment of city hall campus
procurement and related information.
Uh for this item, we have a uh motion
that includes to receive just looking
for a mover and seconder. Councelor
Frank, councelor Ferrer, and we'll begin
discussion on this item.
>> Councelor Stevenson. Thank you. uh
through you to staff. I'm just wondering
if we could get sort of a general update
on where this project stands because my
understanding is, you know, it was part
of the multi-year budget
process.
The funding was there, but this seems to
have derailed um and now we're talking
about not getting a report back until
2027. So in terms of there was talk of
other locations
like is there going to be any option for
this council to provide direction as to
next steps or is this being uh moved
forward to the next term of council?
>> Thank you. I will go to Miss Barbone.
Uh thank you through the chair. So on uh
in September when we brought forward the
report with respect to the uh stage of
the RFPQ in uh September, I think that
was September 16th that uh council
directed us to well council directed to
cancel the two-stage RFP and uh referred
it back to staff for a number of items
uh the majority of which have been
provided to you today and the remaining
item is subject to the completion of the
downtown master plan which is not coming
forward to council until next month. So
as a result uh we're unable to complete
the rest of that direction until that
report um is brought forward and we see
what the outcome of that discussion is
and then we will proceed to report back.
So given the timing um with the election
in the fall that report will not be able
to come forward till 2027 as we had
noted in September.
>> Councelor Stevenson.
>> Okay. Thanks. Uh disappointing. um I
think for a lot of us but um I I I my
concern too is I know we're doing a lot
of talk about procurement this week but
this procurement process I mean we had
significant early market interest 35
planet takers 26 site visits then only
two submissions one withdrawn the brief
survey um it said the feedback received
talks about
Um
there's a lot of criticism around our
procurement process, things being
perceived as restrictive and the team
formul formation evaluation was unclear.
Uh questions about terminology
inconsistencies,
financial expectations were unclear and
uncertainty around the public private
partnership type models. I just wondered
if like this is a bit concerning to
Londoners who look at this and think
this is again this is us it's our
building our project something that's
been talked about for I believe a decade
and uh the procurement process again
just seems like a really big failure. Is
there any anything that staff can share
that maybe counteracts some of what's in
here or helps us understand why the
procurement uh results were so poor?
>> Thank you. I'll go to Miss Ders Bear.
>> Thank you uh through you, Madam Chair. I
I appreciate the the feedback that's
been shared. I I do want to be clear
that as council asked us to do, we went
and got the feedback from those who
submitted to the RFP process. The
information that we've shared in this
report is their feedback. We haven't we
have done the best that we can to share
exactly what they said so that you're
fairly clear about what the proponents
felt. I I want to be clear that in my
mind we continue to manage this process
through our council approved procurement
process. Um and I would suggest to you
that uh those processes are highly
defined and highly regulated and we
continue as best as possible to ensure
that they are absolutely effectively
implemented. Um with respect to uh this
process um I think we've done exactly
what we need to do in terms of bringing
this report back and as Miss Barbone has
suggested there'll be additional
information once the downtown master
plan is presented to council on June
16th.
>> Councelor Stevenson.
Thank you. And I do hear you and I do
appreciate the willingness to bring back
the feedback that was shared in the
wording that was provided. And and I'll
just reiterate that it's very
concerning. It's concerning that people
who wanted to participate in a really
big project in our city uh have these
perceptions, you know, and I think um I
think it's worthy of some discussion and
some reflection because this is not the
only time that I'm hearing at least
about very serious concerns and
dissatisfaction with the procurement
process in our city. And um and it's
deeply concerning to me because we want
the investment, we want the projects, we
want to be a great city, we want to see
amazing amazing things happen here. And
if this is the experience of uh people
who were willing to put their time,
effort, energy, talent, and potentially
funding into um into projects. I think I
think it's concerning. and we had uh
issues with the audit in terms of
procurement and I've raised just this
week when we did the procurement bianual
report and I've brought things forward
to committee regarding some of the
concerns that proponents are having
feeling as though uh
there's some serious issues as as I said
I don't want to belabor them too much
but um
unclear
expectations,
terminology, and consistencies. I'm I'm
hoping there's something here that uh
civic administration can use to, you
know, in terms of continuous improvement
because, you know, uh it doesn't give me
a lot of confidence in terms of our next
procurement process for this same
project. I'm just not sure how we're
going to get different results if we
just keep saying that what we do is
great and everything we do is following
procedure and it's council approved. I I
feel like some reflection and maybe some
council direction is needed here. So,
I'm going to reflect on it myself, but
this is this is something that we were
told a couple of years ago that it was
super important that we move forward. Do
we know the condition of this building?
And to be in this situation is just
going to be seen as very um
very unsatisfactory to most Londoners.
>> I'll go to Miss Sters Bear.
>> Thank you, Madam Chair, and through you.
Um certainly appreciate the feedback
that's been received from committee this
evening. I do want to uh remind people
council members and committee members
that on page 198 um we shared the
information and the suggestions that we
received. Uh we spoke to the reality of
the requirement to get greater clarity
regarding the project structure in the
future. It's an extraordinarily complex
project. an existing building, a a an
apartment building on our land, another
building, and a a parking structure that
is extraordinarily complex based on the
way it's been developed. And I certainly
appreciate the opportunities to have
discussions about our procurement
policies. Certainly happy to have anyone
refer those as you would like to to the
audit committee. That's another way to
do this. So I want to ensure that as
civic administration we are committed to
ensuring that we take council's
direction which we have done in this
report.
>> Thank you. Uh thank you councelor
Mallister. I see that you're you did
inform me you had to leave at 5. Thank
you so much. Councelor Hopkins had to as
well. So thank you uh to those that have
informed me. Okay. Um looking for other
speakers on this item I council Purple
next. Go ahead.
>> Thank you s chair to the staff. The
report states uh to assess the downtown
master plan recommendations with respect
to the role of city hall. Are we
considering or it's not going to be us,
it's going to be the new council outside
these premises. Is this going to include
potentially other buildings downtown
London or is this just restricted to the
current facility where we are at?
>> Thank you misters. I thank you. I I
through you. Um at this point in time we
are receiving you are receiving this
report and you will receive uh in June
the recommendations from the consultant
who's developed the downtown master
plan. Those recommendations may include
um some discussion with respect to other
areas that the city could consider in
order to support downtown and that might
include uh potentially city hall campus
in other locations. At this point in
time we have no direction to look at
that. We've come back with this
direction in uh respectful of the
direction you gave us in September.
>> Council approval.
>> I do have a followup. If the master plan
does not include it, will the will this
council have the opportunity to open it
up outside the current premises?
>> Thank you. I'll go to Miss Sters Bear.
>> Thank you. Through you. Um certainly any
future council will have the opportunity
to have any discussion as it relates to
this project. Um and we would take your
advice and direction as to what that
looks like. It would be the next council
though based on the comments we've made
earlier. Councelor Preba,
>> if it's coming back in June, the
downtown master plan,
wouldn't the council be current council
be able to direct staff to come back in
2027
with opportunities
including outside these premises?
>> Thank you, Mr. Dersbear. Thank you again
for the question uh through you. Um if
there are directions to civic
administration to undertake
uh the next process as it relates to
other space or other uh buildings within
the core then we would take that
direction. Obviously we would need
sufficient time to look into that
information and get back to uh committee
and council with an appropriate report.
I it'd be impossible I think for me to
tell you at this point in time whether
or not that would happen in the period
of your current council and so I don't
want to mislead you by suggesting that
could be the case but it would be
council direction that we would need in
order to do that.
>> Councelor Pri,
>> perfect. Thank you. I do understand
that. Now when the when the report comes
back currently it says staff will come
back in 2027.
uh will there be an opportunity to be
more specific and not just 2027 to go
Q1, Q2, certainly not Q4 that's the same
thing but 2027 is a long time 12 month
will there be an opportunity to shorten
this more be more specific
>> MS bear thank you for the question
through you madam chair um I I don't
want to mislead you by suggesting that
that's not possible. Um I do want to say
that uh it will depend upon the
information you receive, what direction
committee and council takes as it
relates to the downtown master plan,
whether there's sufficient information
for council to make a decision as it
relates to this project. Uh and I I
think
given the complexities again of of this
location and other locations in this
community, um I think we would require
ourselves to um be consistent in our
approaches to ensuring that the best and
taking the advice we've received from
those who are part of this process.
We've got great advice here about how to
make this better moving forward in the
next time. And so we'd want to ensure
that anything that we developed based on
your direction reflects the kind of
advice we receive from proponents and
develop a system and a process moving
forward that really uh embraces that and
ensures that it's clear uh and that we
are coming back to council with a very
good recommendation moving forward. It
is complex. I'm not suggesting to you
that we aren't open to get uh any
direction that council wants to give us
and depending upon what that is and the
magnitude of it and the complexity it
will depend upon that will impact the
timelines.
>> Councelor Purbal
>> sounds fair and thank you very much for
the answers.
>> Thank you. I have councelor Trasa then
councelor Ferrer.
Um, on reflection, I think some of the
questions that I had are just getting
ahead of ourselves and can be deferred
to some point in the future, so I don't
have anything.
>> Thank you, councelor Ferrer.
>> Thanks, Chair. Uh, I've been listening
carefully to this discussion and these
and the questions and the answers. Um,
so like from what I understand, like
this report is telling us, um, there's
necessary life cycle work. We've got
feedback from the RFPQ or um we've got
feedback on kind of what people are have
said or certain um takers on the on the
bids. Um and I also see that what is
coming back is that um report in 2027,
what the next steps are and I knew I do
understand that some of the questions
are about whether we look elsewhere from
this land or we continue it on on this
on this property. But I would kind I
would I I guess I would ask like do we
regardless of what comes back like staff
is going to go well you're going to kind
of look at everything that we have in
front of us. You could potentially come
back with another location in that
report back in 2027. Is that correct to
assume or is it locked in to this space?
>> Thank you through the chair. So without
presuming what council direction is
going to be and uh the feedback on the
downtown master plan that's coming next
month, I think it would be really
challenging to provide an answer to
that. Certainly the the first step and
as the direction um that was provided to
us in September was to evaluate uh what
the next steps would be with respect to
the downtown master plan. So, um
certainly we're waiting council's
direction on what that is and then
subject to that we would go back and
complete the work and identify um what
the next steps would be if there's
applicable budget requirements that also
need to be modified as a result of the
the significant deferral in time for
whatever we do. So there there is a
great deal of analysis there for us to
be able to turn it around and provide
the best uh recommendation forward on
what those next steps would be. And uh
certainly we will await council
direction and we will take that uh
council's direction and move from there
to provide our best recommendation when
we are able to bring that forward.
>> Council Ferrer.
>> Okay. Thank you for that. And I
understand um that report back
regardless if it's if it happens to land
in the downtown plan or not um it's
we're looking for a role of our new
vivific space to also promote the
downtown's uh vitality and promote the
downtown's impact. Um, so even if they
are aligned or or not, we are still able
to get that report back and it could
have those options open. I'm just
wondering like I'm wondering do we even
need to give a direction um for that
when the downtown plan comes or however
the recommendations come out.
>> Miss Burgone.
>> Uh thank you to the chair. So that
component is in the resolution already
um from the September uh 2025. So that's
the direction that we're taking is that
subject to what is within the downtown
master plan and what the council's
directions are, we would go back and
re-evaluate and then bring forward a
recommendation. So um that's the
direction that we are proceeding under.
>> Councelor Ferrer.
>> Okay. Thank you. That's kind of how I
saw uh the recommendation that we
already given forward. We're still a
little open for opportunity and um it
there's no lock set place of where it
could go or what happens. It's just
basically something that's going to come
back that will not only provide the seat
of council and the head of civi civic
administration but also that promotion
of downtown vitality. So I kind of see
it as it's still an open discussion
going on right now. And I guess that's a
comment. It's not a question.
>> Thank you. Looking for other speakers.
uh councelor layman if you take the
chair.
>> Uh please go ahead councelor.
>> Uh thank you and through you. So first u
just thank you to staff for preparing uh
the report that's in front of us. Uh I
appreciate um that this is a um a
reflection on the feedback that we
received uh through this process through
this RFPQ process. Um, I will say that I
think there's a lot of good learning
that happened through that process. This
is a a very large project and what we
set out was quite ambitious to begin
with and I think that that uh ambition
led to maybe some of the complexities
with that we saw that came back with
that RFPQ as the conclusion states um
you know as we move forward that clarity
that's needed the definitions of the
financial expectations are all things
that we need to have a lens and and a
view to Um, and lastly, I just want to
talk about the expected housing model.
So, uh, one of the things that I'm I'm
trying to better understand with where
we're heading with this direction is
that housing component. Um and just
wanting to better understand
um whether or not there is a potential
to decouple some of those if there is a
need to do so in order for us to move on
the building needs that we have for this
facility. So just wondering if someone
might be able to comment on that.
>> They all go staff
sorry through the chair uh that
absolutely can happen. So I think this
was very informative the work that we
did to see whether there would might be
an opportunity. I think it's actually um
push moving us and information that
we've received that this may not be a
good fit between um trying to combine
that housing. Of course, every time we
look at a a new facility or a piece of
property, we of course would like to
entertain the thought of housing, but if
that doesn't work, which what we're kind
of seeing from this, you can absolutely
decouple it from any kind of future
procurement.
>> Council Roman,
>> thank you. And I'm wondering how we
would go about or when that kind of a
conversation would potentially happen.
Is it something where we need to provide
direction at the time that we receive
the downtown master plan is it going to
speak to that at all or I'm just not
sure when we get into that component of
the conversation further around whether
or not that is the right next step. Um
personally I'd like to be able to
evaluate that a little bit more to make
a decision. Um, but I'm not sure if the
recommendation is that that too comes
back for a future term of council.
>> Uh, Miss Dersbear.
>> Thank you, Mr. Presiding Officer. And
through you, um, I think it's probably
fair that in the future we would come
back with options, an option that might
include housing, an option that might
not include housing. And I think, uh,
through that process or an option that
includes other things as well. And I
think through the the the sharing of
options um and then costing those
options and looking at returns on
investment and those kind of realities
and complexity as you've mentioned um we
would have a better sense then of what
the best option is to move forward. Uh
that might come through some feedback
you receive from the the town master
plan but ultimately um that might just
be feedback you receive. We'll we'll
come back with recommendations options
for consideration by committee and
council based on the types of things
we've been talking about already. If
development of housing isn't something
that we would do at that time because of
costs or complexities then that might
not be an option we would bring forward
>> counselor.
>> Yeah, thanks. So, uh appreciate the
answers. Um, I will say that I worry
that even for us to go down that
decision point to discuss the
optionality of it before we get to
another RFPQ,
it's just another component of
potentially having more decision points,
having more timeline and and and um I'm
worried about the the timeline with the
existing building condition and with
some of the costs that we have to incur.
So that's something I'm trying to
balance and I'm not sure how to make the
best decision uh with respect to this
because I see these creeping costs. I
see the expenses. We're going going to
get another report back on the plumbing
condition for instance um and the valve
failures. I like I'm sure my colleagues
don't want to see work disruptions
because of things like that. Um and then
we also have the Rege Cooper Square
project. So I want to understand kind of
when
on a timeline basis when those decision
points or those optionalities will be
presented so we can make some moves
towards what we believe to be what the
vision will be for for the building and
and for this location.
U Miss Dersbeard, can you kind of I
think what the council is looking for is
you know not exact timeline but just
kind of where you see this going and
when it'll be coming back to council
with some of those options.
>> Thank you uh Mr. Presiding officer our
intention would be to bring information
back in 2027. Um
and I think um the advice that you've
given us with respect to timelines uh
and ensuring that the information
reflects um all the options or
considerations and that that be done in
a timely manner as possible is advice
that we take uh and move on it
respecting that um lots of things are
changing in the market as well the
broader community and the broader uh
more global market as well.
>> Council,
>> thanks. My final point is just a comment
and that relates to Reg Cooper Square. I
guess I thought we would have a chance
to reinvision what that square would
look like and what kind of community use
we could have out of that space. And my
concern right now is as we continue to
move the timeline on this and those
costs and and repairs are more
immediate, uh, that we may miss that
opportunity. So, I'm wondering if maybe
it is a comment, but if anyone can also
uh provide some feedback, that'd be
helpful. I'll go to staff care to
comment on that comment.
>> Um
thank you u Mr. Presiding officer
through you. Um it definitely uh we have
a iconic space named after the former
city clerk. Um so um that's important.
Um so um we want to ensure that um as
you've indicated that um
we are able to
support whatever we can do. It is it is
also a complex piece of of u real estate
that we own. Um we try as best as
possible to keep it as wellmaintained as
we can. It is part of the biggest
challenge we have of this structure. Um
it also supports our parking and the
other supports uh for the community. So
um I do think that uh that's certainly
part of the discussion that we uh want
to have and need to ensure that whatever
we develop there for its
continued use is really a function of
supporting a community space in ways
that people can use it so they come to
the seat of of council and the seat of
government in this community.
Should we move forward with that option?
Sorry, that's not a great answer to the
question, but the challenge is it's a
very unique space um that we cannot do a
lot on because of the nature of how it's
how it's been created and built.
It's uh patio stones through you.
>> All right, counselor, back to you with
30 seconds.
>> I guess I'm hoping we'll see a design
when we get to that stage. Will that be
part of the what we will see?
Will we see a design on go staff
not exist?
>> Thank you through the chair. So that all
depends on what the council direction is
going to be in the future on whether um
how this proceeds how this project
proceeds. So certainly um through the
RFP that did not proceed, the intention
was to include the redevelopment of the
square as part of whatever the future
redevelopment is going to be because as
you're doing redeveloping and possibly
creating a new structure, that would be
the opportune time to consider that. Um
other previous discussion talked about
having small um community engagement
pieces that would speak to getting some
feedback as to what to do with that. So
that was envisioned to be part of the
RFP and how we could proceed. Um noting
that we're not proceeding at this point
in time. That will be waiting until what
the future direction will be and what
the next uh envision for um proceeding
with any procurement would be subject to
council approval.
>> Councelor,
>> thank you. Appreciate the answers. I'll
follow up more off the line.
>> I'll return the chair to you.
>> Thank you. I have the chair looking for
final speakers.
Seeing none online, seeing none in
chambers, we'll open the vote on this
item.
Closing the vote. Motion carries 10 to
one.
Thank you. Uh I have not been made aware
of any additional business. Um looking
to committee for item seven,
adjournment. Motion to adjurnn.
Councelor Van Mirburg and councelor
Cuddy. Thank you. By hand all in favor
votes yes.
>> Motion carries. Thanks everyone. Have a
great evening.