Sound check. 1 2 3. Sound check. 1 2 3. the ACPD meeting for today. Uh we are currently waiting for quorum. Just hang on. Thank you. the November 10th, 2026 meeting of the accessibility committee for person with disabilities. Uh I will now commence a roll call. Please indicate your presence when I call your name. Uh Cara Hernold has expressed regrets. Levi Janosce >> here. >> Thank you. >> Leaf Johansson >> here. Okay. >> Hen Carr >> here. >> Paula Kilburn has expressed regrets. Uh Jake Maurice has expressed regrets. Mark McNeel, you're muted. Just want to hear your voice. >> Here. >> Thank you very much. Uh Kim Nolan >> here. Thank you. Tim Nolan >> here. [clears throat] >> Thank you. Uh Robert Westbrook. Not seeing him. Councelor Mark Tatterson. Oh, he might be delayed. And James Kemp, I'm here. >> Okay, moving on. With the staff who are present, please introduce themselves with their name and position beginning. >> Councelor Tison just got here. >> Oh, councelor Tatterson is here. Thank you very much, Councelor Tison. Uh so uh starting with LC Macintosh, >> Carrie Macintosh, legislative coordinator, >> Demi Blen Brusen, legislative assistant. >> Okay. >> Sil Angish, staff leaison. >> Thank you. Uh Jessica, >> uh Jessica Bowen, manager of diversity and inclusion. >> Thank you. Uh Michelle >> Michelle Martin, manager of accessible transportation services with the transit division. >> Thank you very much. And I'm not seeing any, but are there any other staff present? >> Not seeing any. Nope. >> So I will call to order. Uh as we have a quorum present for today's meeting, I would like to call this meeting the accessibility committee for person with disabilities to order. As well a reminder that all electronic devices are to be switched to a nonaudible function during committee meetings. LC Mintosh will now read the Hamilton land acknowledgement. >> The city of Hamilton is situated upon the traditional territories of the Eerie neutral Hiron Wenda Harachani and Missagas. This land is covered by the dish with one spoon wamp belt covenant which was an agreement between the hotani and anesnab to share and care for the resources around the great lakes. We further acknowledge that this land is covered by the Between the Lakes Purchase 1792 between the crown and the Missagas of the Credit First Nation. Today, the city of Hamilton is home to many indigenous people from across Turtle Island, North America, and we recognize that we must do more to learn more about the rich history of this land so that we can better understand our roles as residents, neighbors, partners, and caretakers. >> Thank you, Elsie Macintosh. Uh, may I please have a mover and a seconder to approve the agenda as presented? >> I'll move. >> Thank you very much, Levi. Seconded by >> I'll second. >> Thank you, Mark. Uh, are there any amendments to the agenda? Seeing any. Uh, all those in favor of approving it. No, never mind. Is there anybody opposed to approving the agenda as presented? Not seeing anything. Thank you. That motion's carried. Okay. Are there any declarations of interest? Not seeing any. [clears throat] Adoption of minutes of previous meeting. May I please have a mover and a second to adopt the minutes? Mark. Mark. Moved by Mark. Seconded by. I need a seconder. >> Councelor Tatter. >> Councelor Tatterson. Thank you very much. By the way, congratulations. >> Thank you. >> Uh is [snorts] there any discussion on the minutes? [clears throat] Not seeing any. Then is there anybody opposed to adopting the minutes? Not seeing any. Then that's carried. Thank you very much. Uh delegations, none. Items for information. In the interest of time, we're going to hear all the items for information 7.1 to 7.7 and then receive them together at the end. I just realized we don't have a vice chair here currently. So, um Levi, would you mind uh serving as vice chair? Would that be okay with you? >> I'd be happy to. >> Excellent. Thank you. So then I will hand the chair off to you. Um as I give some information >> very much. >> So 7.1 built environment working group um we did not meet this month. Uh we are still having some difficulties meeting with staff on a variety of issues. Um going to be meeting with um Jessica to discuss some of that and uh I've also raised some issues with staff. So hopefully we sort out the communication problem of connecting us between us and staff departments. So I have no update on that. Any questions? No. Okay. Thank you. Moving on. 7.2 housing working group update. Um we had a really good meeting um with um Elar Homerston from housing services uh regarding the uh KPMG RCF modernization uh project or program or whatever it's called. Um this is in modernizing how RCFs work uh and the financings behind them. Um we were able to ask a lot of good questions. I I've actually detailed a lot of it in the in the meeting notes so I'm not going to go through the details of it. Um but I I will say that um we're very concerned about about this program about how it's going to be rolled out. Um we've tried to be involved in the um RCF coalition working group which was just formed uh that housing services is running uh to um bring these issues to the table. We've also raised issue that they need to provide um lived experience um of RCF residents. So you actually have to have some RCF residents at the table during this discussion. Uh one of the concerns we have is that uh it will be reducing spaces over time. Um it it is rejiggering the finances a little bit uh so that they can provide more service um uh in the form of uh case managers. Each each RCF is now going to have case managers assigned to them uh working with the individuals uh and and the program is to try and remove landlords or uh the RCF uh operators um from day-to-day operations with the actual residents um to try and reduce friction. So, they're just going to be paying rent and they're going to be providing a service and the case managers are going to be taking over uh this, but it's going to be costing more and to do that they're going to have to reduce spaces. Um, one of the other things that they've um tempted people with is that it might increase personal needs allowance uh if if somebody is in one of the higher tiers that doesn't need as much service. Uh, so there's a lot of caveats. There's a lot of concerns. Uh, I'm actually meeting um with the Jerinsky programs. Um, they're doing a bit of a dayong um session uh next Tuesday. So I have to move the housing working group meeting again. I don't know why they keep scheduling things on Tuesdays. Um but uh it'll be an all day event with the Durinsky group with some of the operators. I believe housing services will be there as well to really get into some of the details of what the next steps will look like. Uh so I hope to have more information soon on that. [clears throat] And that's housing working group update. Are there any questions? Okay. Uh moving on to 7.3. How's outreach working group update? Uh outreach working group, we uh actually just worked on the advertising um plan that's going forward. Um we we as you know, we had spare spare advertising money and we're going to be promoting the ACPD and uh the fact that people can uh contribute to the ACPD and whatnot. Um so we discussed that in detail. Um I am still trying to communicate with Metroand. uh supposed to meet with them this week uh to connect them with comms because comms is going to be involved in this process as well. So um hope to have more information on that soon. But that is that is roughly what we worked on. We also discussed briefly um what was missing from the fair, what needs to be added to the fair. Uh there was some good suggestions raised. Um one of them was to be more involved with seniors. Um and we do have some senior services at our fair usually. uh but but more involved in that uh as well uh sports we we don't have enough sports inclusion in our accessibility fair and I agree that's a great place to work on uh so we're going to work on that uh one of the things that was raised by our volunteer was that >> uh knowledge of ICPD as we were discussing the advertising part uh is is limited people don't know about us a lot um and so it was suggestion was to um consider a survey for the public about what they know about the ACPD do they know what services or what they can do to bring issues to us and and whatnot and how we operate. Um, which I thought was good. Uh, it's good to know uh where knowledge is getting out to people and it's good to know where it's not. Um, so hopefully we have the capacity to do something above that. So, I thought those were good points to bring up and that's it for outreach working group. [clears throat] Okay. Uh, strategic planning working group update. We don't have an update yet. I'm still waiting to hear back on the uh to think it's ready yet. And that's it for what I have. Any questions on any of that? >> Oh, okay. Then I will take back the chair. >> You have the chair. >> Thank you very much, Levi. uh transportation working group uh accessible transportation services policy review working group meeting note September 25, 2026. Um Paula is not here right now. Um does anybody have anything they'd like to speak about on that meeting? No. Okay. Uh and then B, accessible transportation services summary of transportation working group meeting notes October 27, 2026. Uh again, is there anything anybody was at that meeting would like to bring up? Seeing any. Okay. Uh 7.6 Open spaces and parklands working group updates. Uh is there a verbal update? >> Uh nothing to report. >> Thank you very much, Tim. Uh 7.7 accessibility concerns Q1 to Q3 2026. It says Jessica Bone is available to answer questions. Um we did not get uh a package in time to uh review it uh about the complaints. So uh Jessica, do do you have complaints you can post up on the screen and then we can maybe uh review them um afterwards or >> So I do I have a a document that I can share um with highlevel like aggregate summary information. >> Okay. Uh oh, hang on. I haven't been on WebEx in a very long time. So, just tell me if that worked. >> Okay. Can you is is the document up? >> It's coming up. >> Okay. >> No. >> All right. Is it Is it good? Am I okay to go through it? >> Uh, it's hard to read, but you're going to be reading it out anyway, so that's that's the important part. Okay. >> Yeah. Okay. Um, so, so I'm reporting out on the accessibility concerns that have been reported from, uh, like for the first nine months of the year, uh, through AODA at hamilton.ca. This is not a summary of all of the information or all of the accessibility concerns that have been shared across the city, just the specific ones that have come through this email address. Um so broke it down uh into kind of five key areas. Um so we responded to 33 accessibility related inquiries, concerns, um requests for information and consultation requests from um our requests can come from anywhere. So they can come internally from city staff. They can also come from citizens um service users, businesses uh and so forth. Um so broken down into five key areas of focus. So built environment and public spaces, recreational facilities and amenities, um information requests, uh transportation, so transit and specialized transportation, and then housing accessibility concerns. Um so built environment in public spaces we had 17 like over probably like half of our inquiries 51.5% um relate to whether that's pedestrian routes, sidewalks, paths of travel, parking, facility uh facility access, entrances, road design and other accessibility considerations within public spaces. Um so those are the majority of concerns that we see. Um and then recreation facilities, we had five um related to and that could be like in relation to uh services provided or it could be in relation to equipment um or um levels of accessibility within different recreation centers themselves. We had five inquiries related to uh information requests. So um so that could involve um like certain accessibility requirements um inquiries about service animals uh accessibility resources procurement processes and requests for technical guidance and then transportation and specialized transportation. We had three inquiries um and that was related to transit accessibility and specialized transportation services. And then the last category was uh housing accessibility concerns. So, we've had three inquiries uh related to accessibility and that's specifically within most of the time it's within uh residential and apartment settings. Uh sometimes that is related to the city and sometimes it's related to other property management companies. Um so we continue to work with uh collaboratively with city divisions uh and community uh to review the concerns that we have, provide accessibility guidance and support compliance with accessibility requirements. Um and then we also identify opportunities to improve accessibility across city program services, facilities and infrastructure. Um and so the feedback that we get continues to play obviously an important role in um understanding where barriers exist in our current services or within our current facilities and then how we uh make improvements to that. And then the last part of the document is just it's just a table that breaks down the number of concerns and the percentage. So it's it's what I read out uh just in a table format as well. So, I'm not going to go through that again unless the group wants me to. >> Okay. Thank you, Jessica. Uh, did anybody have any specific questions on Jessica? We didn't really get much information on this, but did anybody have any questions for Jessica? >> Oh, if you could just stop sharing now so we can >> believe. Yeah, Leaf has your hands up. So, please leave. Go ahead. >> Hi. So, I do have a quick question about accessibility particularly in suburban areas and particularly because of the issues of lack of bus transit with certain suburban areas including Benimbrook. I'm wondering what projects could be considered to ensure that there would be accessibility for those particular areas. >> Um, so I appreciate the question. I don't I think that's probably a question that should we could talk to HSR about because I think that's more of a like a conversation about planning um as opposed to but I recognize there's an accessibility concern in there related to having access to transit. Um, but I'm not sure I'm best positioned to to answer that question and and maybe that's one that we could reach out to HSR to get more information about. >> Uh, Leaf, may I ask a clarification? Are you speaking about uh simply not having bus availability? Are you speaking about uh being able to access because I know a lot of the bus stops in Bimbrook are still the old style with just just a curb and there's no curb cut. Is that what you're speaking to? that and also with clear walkways as well for safety. >> So clarity that might be public works as well about their plan to upgrade these these transit stations areas as well. >> Yeah, I think there's probably there's probably a two questions in there, right? one has to do with the uh the bus stops themselves and and then the access piece with curb cuts and then the second piece is about the actual pedestrian route like paths of travel if I'm understanding you correctly. >> That's correct. Um yeah, I think so. So so what what I would encourage so we like there's a couple of ways I I would kind of encourage that feedback is one if there are specific locations that you have concerns about we can take that information back to the appropriate uh department and get some more information to see if there's any like plans in the future if they're aware of an accessibility concern. And then that's one of the ways that we can um identify and address barriers that exist and determine and understand from the department what next steps um they they maybe have planned for it. >> Uh thank you for addressing my questions. >> Okay, thanks very much Leaf. Uh next up we have Hargan. >> Yeah, thanks so much Jessica for sharing. I just had a couple of questions around the logistical pieces. Um I'm just wondering how are these usually addressed and conveyed back to the person who sent an email? Like do you usually send a response uh saying that this has been addressed? And then my second question is what other mediums um are there through which concerns can be raised and how are these generally shared with the public? Like how would they become aware of this email? Are there other mediums which are generally used more than email to convey uh concerns? >> Yeah. So um thanks for the question on that. So um in terms of we kind we have like multiple ways that we collect feedback at the city and we're trying especially accessibility related feedback. So sometimes the feedback goes directly to departments. So sometimes concerns are raised directly with the operating area. We have AODA at hamilton.ca. Um sometimes people like sometimes staff will reach out to uh our office directly. Um it can also come through the customer contact center. So I would suggest like a lot of that information or those concerns are um come through customer contact and then will be redirected to the department. Uh we continue to try to work to to get all of that information in one place. Um, and I think we could come back to the committee when we're able to to kind of share a little bit more where because we we'd like to have like a central reporting location so that we can have all of that information um and have a better understanding across the city the types of concerns that are being raised. Um so that that's intended to answer your second question uh just about because there there are multiple means and the other thing too and I know um so with uh HSR as an example they have a dedicated customer service group um and so they also will be triaging uh accessibility related concerns through there so sometimes we don't ever see them through the AODDA email it's just another feedback mechanism that we have in place. Um, and then to your first question. Um, sorry, I had your question and I think I just lost it. >> Oh, no worries. I was just wondering how you usually address these concerns. If you circle back to the person who who got reached out. >> Thank you. Um, in the AODA, so in the feedback form that we have, um, individuals can check off if they want feedback. So, if they want you to follow up, they they can do that. It depends on the concern that's raised. So sometimes if the concern is um like a lot of times I'll give you an example like if it's related to um a lack of accessibility in uh like at a crosswalk or um paths of travel then I will redirect that to the appropriate department for review. they'll either respond directly or or I might we might do kind like a joint response so that um they know that it's been responded to where concerns are external facing oftentimes we'll take the step to try so like housing is a good example sometimes people raise concerns about the um accessibility concerns about the building that they're in uh and if it's if it's not owned by the city sometimes we will redirect that back to the property management company so we'll encourage the person if they can to share their concerns with um the property management company directly. Other times we may communicate directly with them just to let them know that a concern has been raised and let them know what that concern is and then we'll report that back to the individual. So it depends on two things. If we have the ability to report back um and if they want to know too. So, not everybody wants uh is requesting a followup. Um, but we will follow up if they if they ask. >> Sounds good. Thank you. >> Thanks very much, Han. I believe I saw Councelor Tatson. >> Can you hear me? >> Yep. >> Okay. I was just going to say about the question that Leaf had in regards to um buses and accessibility for Bimbrook. There are no current buses in Bimbrook. Um, and if there are any accessibility concerns with the sidewalk, he's more than welcome to um, refer through our office. >> Can you hear me, James? >> Yep, I can hear you. Sorry, I had a bit of a technical thing. Sorry. >> Okay, no problem. Um, so they can refer he can refer to our office at uh, ward 111 hamilton.ca and we can actually help uh, facilitate that as well. Thank you very much, Councelor Tatter. I'm sure Leaf appreciates that. Are there any other questions? >> Councelor T. >> Not seeing any. Um, Levi, can you take the chair for a minute? I have a couple questions. >> Absolutely. Take I have the chair. >> Thank you very much. Um, so, uh, to your chair, um, you you mentioned that you're trying to, um, centralize complaints. Um, I know I brought up the the barrier report, for example, that Kitchener Waterlue had. I really like that. It was front page, front and center, very easy to get to. Uh, it was very clear. Our ours at the moment is a little bit muddled about how to get there and and whatnot. So, I appreciate that that's um going to be part of the uh discussion further on. Um, but I I normally get eventually tied into complaints that are through the city. At some point in time, I somehow get CCD in an email chain. Um and and what I hear from the citizens is they're asking has the accessibility committee been consulted on this complaint? Have they gone out to review the site and the issues? Uh which we haven't. Uh because there is no um step or process uh in the complaints program for that to happen. Uh is that something that uh would possibly [clears throat] be sorted out in the future that we could possibly if the complaint is warranted that we would be involved in the process? >> I don't I don't know. That's a that's a good question. I don't know that that has come up before like before today. I'm not aware um that it has nor nor has it really has it been historically a part of the process to come to the committee. Um, I don't I don't think it's out of the question that we could. Um, but I think we'd have to have more conversation procedurally um on would every one of those come because that would I think that would be a lot of um there would be some delays, right? If it was it was coming and kind of which ones would come. I think we'd have to have a further conversation about what that would look like from a process perspective. >> Okay. No, I I I understand that and I'm not saying it's something that's easy to do or should be done immediately. I just uh not speaking to specifics, but say uh a construction project uh the accessibility concerns were not addressed. A person was asking uh has you know anybody actually tested this site to see if it's actually accessible sort of thing. These are the sorts of things that we would actually I think would would benefit from being involved in uh to provide lived experience input and actually go out and test these sites uh for these sorts of complaints. I understand that not all complaints would be answerable. [clears throat] I I yeah I so I do think that potentially like we could talk about that from a process perspective but I do think there is um the committee would have valuable insight on um without going into specific concerns but would have valuable insight on um the the actual like theory practice piece, right? like how something actually functions in practice versus uh maybe how in in theory um we we expect it to go and maybe it doesn't go that way or isn't as accessible as we intended. Um so that's that's we can definitely have a further conversation about what that could look like. >> Okay. No, thank you. That's uh really uh what I was trying to get at. Um because as I said people I've noticed have had complaints. We've been tied into it somehow. They've asked why aren't we involved and there really isn't a process for to be involved at this point and I and I don't see why there shouldn't be if the complaint is I mean if it's going on six months or something that's a that's a serious complaint that you know should be addressed and might take an extra step for example. So I look forward to to talking about that in the future. Thank you. I'll take back the chair. >> You [clears throat] can have it. Okay. >> Thank you. Uh so are there any more question? Oh I see Mark's hands up. >> [clears throat and cough] >> Um, so does somebody actually have to tick off a box requesting feedback >> in the form? Yes, Mark. In the form, um, it's like you you would populate the information and then at the end it says, do you want feedback? Yes or no? Um, and most of the time people say yes because they they want to know the outcome. So the question specifically is, do you want to know the outcome of your feedback? Um obviously very it's a feedback form. Most of the feedback is about barriers. It's every once in a while we get a compliment and we'll forward that on. Usually people don't want to know the outcome of that. Um but but normally people want to know the outcome of the feedback that they've provided >> even even to the to the extent that they might want to know that received. >> Yeah. Yeah, that's fair. um like confirming receipt of it. Um and and we typically will just will respond depending on uh what they've what they've asked. >> I think you could probably eliminate the no and just say we've received your request. We're currently looking at it. something as basic as that, then they can sort of hold off for a while knowing that it's being looked into or addressed. Even to the extent that it may be to the wrong venue that it's been received, but knowing that citizen has made a complaint or comment and wants feedback, I would assume that probably closer to 90% would want some sort of feedback. >> Yeah, most people do want feedback. Um and some of our feedback comes by phone as well. So it's not just the there is a form on the website that people can go through, but they can also call um our extension uh for the diversity inclusion office and and leave a message that way. And sometimes it also comes through the contact center. Uh so sometimes we have uh contact information, sometimes we don't. Most of the time we do and most people want a response and want to know the outcome of their feedback. >> Great. Okay, thank you. >> Thanks very much, Mark. Uh, is there any other questions for Jessica on the complaints or complaints process? I'm seeing none. Oh, wait. Hen, >> I just had another quick question. Jessica, can you give examples of complaints that cannot be addressed by you or if there is a complaint that's sent forward to another kind of group? Um do you have any followup on whether that is addressed or is the only kind of part of the city basically forwarding that to the appropriate party? >> Um so we'll from our side we will do followup with with the department. So sometimes depending on what the concern is sometimes we sometimes we'll get things that like maybe a department already has and so then it's it's just maybe being reported in more than one place. Um and then we'll follow up with the department to understand has has there been action taken already? If so, what is that? Um if they need support from our office, we'll provide that support. If they don't, then like then you know they've got it under control, but we just kind of confirm that um that a a response has been provided and that's when it's internal. So other times um like like like I'll just give you an example without sharing details but there earlier this year there was a concern raised about barriers um like actual um like concrete pieces that were that were impeding the path of travel. it had already been brought to um bylaw's attention, but we also contacted the uh the business directly to like just advise that we had been in receipt of this concern um and and wanted to make sure that they were aware um of the concern that had been raised just because it was a like larger organization. Uh they responded quickly. They had taken action to review and address the concerns that had been raised. So we we try to take the steps that we can even if it's so if it's us we would expect a response if it's an external organization we can bring it to their attention but they're they don't necessarily have to tell us what the outcome is or confirm. Um, but I've I've had a number of conversations with citizens where I will say like I'm I can reach out to um like I can reach out to the organization whether or not they provide a response. like we don't we don't have oversight uh over that process, but we will try to take some of those extra steps just to make sure um that if somebody is experiencing a barrier that they're uh we're able to at least let the organization know um that there's been an issue that somebody's encountered and see if there's a way that they can resolve it. >> Sounds good. Thank you so much. >> Thanks very much, Haren. Uh so last call. Uh, anybody else for questions for Jessica on this matter? I'm seeing none. Thank you very much, Jessica. I appreciate it and I look forward to talking again soon. >> Thanks. >> Okay. Uh, so now may I have a mover and a seconder to receive the item 7.1 to 7.7? [clears throat] >> Mark. >> Moved by Mark, seconded by Seconded by Levi. Thank you, Levi. Uh, is there any discussion on any of these matters? Not seeing any. So, uh, is there anybody opposed? See none. So, that's carried. Thank you very much. Oh, I have to relinquish the chair again, Levi. [clears throat] >> I have the chair. >> Thank you very much, Levi. Uh, 9.1 improved enforcement of snow removal bylaw to assist seniors and persons with disabilities. Um, may I have a seconder to approve the motion? Oh, wait. No, that's your job, Le. Sorry, my bad. [clears throat] >> Yes. [laughter] All right. Um the uh though I'm looking at the the uh the motion over here. Um did do can you read the motion or can somebody read the motion? >> Yeah, I can read the motion. Uh you just need a seconder. You need to ask for seconder. >> Okay. Uh I'm looking for a seconder for the motion. Mark. >> Mark. Okay. Thanks, Mark. >> Okay, so to read it out, uh it's whereas the seniors advisory committee approved a motion in April 2026 titled improved enforcement of snow removal bylaw to assist seniors and persons with disabilities. Whereas the motion concerns both seniors and person with disabilities with the goal of improving snow removal enforcement for all residents and aligns with the accessibility committee for person with disabilities terms of reference. And whereas the seniors advisory committee will be transitioning to a citizen liaison group and the accessibility committee for person with disabilities has received a request to continue to track the issue as the report is due in due back in planning committee in 2020 uh Q2 2027. Apologies. Therefore, it be it resolved that the accessibility committee for person with disabilities request that staff be directed to report back to ACPD on the seniors advisory committee's motion regarding snow removal bylaw for committee's receipt and possible comment. Okay, thank you. All right. Uh, [clears throat] anybody has any questions about it? I see no hands. All right. Um, then we are moving to approve, I guess. Um, anybody is opposed to the motion. I don't see any hands. So, I would say the motion is carried. >> Okay. Thank you very much. I will take back the chair. >> You can have the chair. >> Thank you very much, Levi. Excellent. Um, okay. Notices of motion. Are there any notice of motions? I'm not seeing any being brought up. Uh so general information um we have uh 11.1 uh accessible transportation services appeal panel selection. Um Michelle Martin please take it away. >> Uh thank you chair. Um, so I'm just uh wanting to we are still waiting for the committee's uh decision about how the um committee appeal panel representation will be chosen um or put forward. uh now that we have you know an approved mechanism for payment for uh time spent including time spent training um Jessica Bowen and I were hoping to get training accomplished by early December. Um and so we would want to work with whomever the committee puts forward um in terms uh to be able to choose a date right that works for everyone. So um I will just uh leave it now back to the committee to ask for your update uh or if there are any concerns or reasons for delay uh that we have to consider in terms of postponing training. I have a few thoughts, but if anybody has any thoughts on that first. Not seeing any. Uh, Levi, could you take the chair for a moment, please? >> Sure. >> Um, so, uh, are there currently any appeals waiting to be heard? >> There are no appeals waiting to be heard. Um as you know in terms of appeals for eligibility determination this is more part of longer longer term planning um as we look forward to uh pursuing more condition more refined conditions of eligibility uh in the coming years. But right now um anyone who has appealed their uh determination to us um has been able to access service simply by providing us with additional uh uh information pertaining to their application. So uh but that's only one part of appeals. The other part of appeals uh has to do with any suspensions that are actioned as a result of of the um service infraction late cancellation and no show policy. So as you know um waiting for uh the ability to be able to establish uh a process for payment of uh ACPD member time on an appeal panel. uh we did not we have not yet uh actioned any suspensions under the late cancel cancellation and no-show policy until such time as we would be able to have appeals of suspensions heard by the panel. So um we're also waiting for um sort of full um enforcement of that particular policy. To date, we've only sent out level one and level two warnings, so education and warning letters, and those have had an impact um for sure. But, uh the longer we postpone not applying any further consequences for people who continue to misuse, uh booking and reservations, um well, that then the policy implementation begins to lose its effectiveness. >> Thank you. A follow-up question uh through the chair. Um, so if uh we're running up to the end of our term, so if we have people trained as appeal on the appeals panel and uh they're not selected for the next term, are they still to sit on the appeals panel? And that is uh something that um I thought you would raise and um uh was looking to you for your input um because no the panelists specifically are under the policy to be members of the accessibility committee for persons with disabilities. >> Okay. And then I have a side question for uh uh clerk um through the chair. Um do we have any idea on when selection committee is going to be coming out? The selection committee has not yet been chosen. It will be sometime in the new year when the committee will meet. >> Okay. More specifically, um I mean in the last the last term that we had it was a very long delay between selection can be meeting being chosen. Is there are you uh expecting that sort of delay to happen or you expecting to happen quickly? >> At this point I really don't. >> You really don't know. Okay. So it it may be worthwhile for us to be trained uh up in time then. um from what I understand. Um so are you prepared for that? The last question then through the chair for you Michelle is uh are you prepared to be doing two training sessions in rapid succession? >> Well once the training has been established it's simply a matter of presenting it a second time at a date that's convenient for all participants. >> Okay. Thank you. Uh I think that's the limit of my questions at this time. I'll take back the chair. >> You can have it. Okay. >> Thank you very much, Levi. And uh I see councelor Tatterson has hand up. >> Yeah, James, I think it would be uh wise for us to defer that decision for about a month or so. Uh once the new selection committee uh is chosen, I would be able to ask the members of that. I sat on it last time. It was quite an extended um time limit, almost a more than a year probably. I don't I don't expect that to be the case this time, but I'll be we'll have more information probably in January. Okay. >> Okay. So, I I think that's good input um for us. Um so, if Michelle, if it's not a concern of yours, if you'd be amanable to us delaying a little bit longer to find out exactly when selection committee is going to be meeting. Um is that possible? I know you want to do December but >> and and that's fine and um truthfully it is really um certainly you know what our pressures are um but you know that uh we have all kinds of priorities and other work to be also doing at the same time. So uh if this is delayed until uh early Q1 then uh that is fine. Um but I'm just hoping that it's not too long a delay. Um if we could get the training accomplished by end of January that is my hope. Okay, then may I suggest that we revisit this next month? Um, and hopefully we'll have more information. Oh, sorry, Mark. I didn't mean to cut you out there. Please go ahead, Mark. >> So, is the idea to have the uh ACPD selected prior to the uh selection of the >> uh Are you asking me, Mark? >> Uh, no. I'm asking Michelle. Do we select them from the newly appointed ACPD? >> Um, uh, through the chair, >> through the chair, uh, for the purpose of the appeal panel, the panelists will need to be accessibility committee for persons with disabilities members. >> So, um, I'd have to wait until after the new committee is selected, >> the new ACB committee is selected. To clarify, Mark, I think we're talking about whether we will wait or whether we should train people now and then retrain new members when the new committee is selected. >> Okay. So, that's what my clarification was. So, we take from the current committee and re-evaluate after the the new committee is selected. >> That's correct. I think that's what we're discussing. >> Okay. Good. >> Any other questions or concerns? We don't need a motion to defer this, do we? No, we don't. So, we'll just we'll just discuss this again next month then put it on the agenda for a more wholesome discussion. Go ahead, Council Tatter. You're muted. I was just going to say that should Michelle train people currently, if she wanted to uh go in that direction, that would be an advantage for people to um bring forward in their selection process for the next committee in next term. >> Okay. So, something to consider as well. Um so uh I I will put it to the committee whether they are amanable for us to defer this to next month or if they would like to select members uh to be trained um as soon as possible. I guess it's really the committee's decision. [gasps] So how do we do that? senator to select members if members forward. >> Okay. Um >> so would we be able to just select people anyways and then the question of when to train them would be another discussion for another time. >> I think we would want to >> sorry through the chair. I I think that deferring this until next month will give the members who are not present an opportunity to volunteer to put their names forward. Um, as it was only on the agenda as a general information, other business item rather than an information or an action item. >> I I agree. I think that's a good assessment. That's not everybody was aware that this was happening. Um I'm sure people will have more information uh in the next month uh to make a wholesome choice. So I think that really is going to be the best bet uh if everybody is amanable uh that we defer this discussion till next month. I got one thumbs up. We're all good. Yeah, I see thumbs up. Okay. Um so I don't hear anybody in opposition to that idea. So we're going to do that. Okay. Thank you very much, Michelle. Oh, sorry. Go ahead, Michelle. So through the chair in terms of planning for training um I it is still possible we could uh plan for a training session in December uh based on the outcome of the December ACPD meeting and um is there anything required from me uh for the purposes of that meeting or would the committee simply make it I mean it is your decision um how the members are put forward so it it I'm presuming it is an agenda item that belongs to you unless there is something that you require for me to uh provide to LC Mintosh for the agenda ahead. >> Uh that's that seems right, Michelle. Um that's it would be a matter for us to discuss and then uh you're normally on hand anyways in case we still have further questions. So that's not a concern either. Uh so that that makes sense. It'll be on for us to discuss. >> Thank you. >> Uh go ahead, Mark. Yeah. Is it an online training or uh at the office? >> Good question. >> Uh we haven't uh finalized that yet, but I think um given uh the technology available, we can probably offer hybrid um for people. >> Okay. Uh then all right, we'll discuss this uh next month then. Um, and uh, people should give it some thought, I guess, and we'll have more information soon. So, thank you very much. Uh, so there's still an 11. So, is there any other general information other business people would like to bring up at this time? I'm seeing none. Um, I had something to update people on. Oh, um, Levi, can you take the share for a minute? [clears throat] Oh, I I have the chair. >> Thank you. I I meant to update this in the housing working group section. Um the community safety and well-being uh senior advisory leadership team, the salt team um is opening up a uh income benefits uh working group to discuss uh social assistance and um supports for uh preventing people becoming unhoused. Um I was asked to participate uh as a lived experience person but of course I'll always provide uh you know housing working group perspective on the meeting. So I just want to advise people that that working group should be starting up soon and I hope to have information about that and that's that's all that I have. So I'll take back >> okay thank you. Uh so if I'm seeing no other no other business then uh this meeting is now adjourned at what is it uh 4:54. I want to thank you all very much for coming. I want to thank staff and I appreciate everybody's time and it was a good meeting. Thank you very much. >> Thanks everybody. center.