Newcomer Strategy Approved - 2026-03-09 - Community and Infrastructure Services Committee

By Claude & Parth on 2026-03-10, City: Kitchener, View Transcript

Council tackled integration and infrastructure at this meeting. The headline item was approval of a comprehensive newcomer strategy after hearing from community members about the challenges immigrants face accessing services and finding employment. Council also deferred a decision on school parking restrictions to allow more community consultation, received the annual water quality report, and approved Route 2 of the city's active transportation network—a 7.12 km trail connecting Uptown Waterloo to Stanley Park.

Topics Discussed

NEWCOMER STRATEGY APPROVED: Council approved a municipal newcomer strategy after extensive community consultation involving over 1,100 residents and 25+ organizations. The strategy addresses a significant demographic reality: newcomers make up 30% of Kitchener's population and accounted for 69% of the city's population growth from 2016-2021. The plan includes five themes: boosting awareness of city services, small business and employment support, community belonging, targeted support for newcomer youth and women, and staff training. Sixteen of 19 recommended actions can be advanced through existing funding. Two items requiring additional funding—a paid internship program for newcomers ($50,000 annually when fully implemented in 2029) and an 18-month economic development position—will be considered during budget deliberations. Dr. Ernest Oay from the Waterloo Region Immigration Partnership told council: "Your commitment to advancing a city of Kitchener newcomer strategy sends the message locally and beyond that Kitchener understands the important role immigration plays in building a strong, prosperous and inclusive community." Delegate Katarina Al-Hari, a newcomer who served on the strategy working group, emphasized language barriers as the primary challenge, stating: "it's really important like the newcomers learn the language very well. So they can express their what they want what they need...and contribute in society."

SCHOOL PARKING DEFERRED: Council deferred proposed "no stopping" restrictions on Patricia Street near GF Carmichael School until the June meeting. The Waterloo Regional District School Board requested the changes because buses are having difficulty accessing the school, but parents and the parent council raised concerns about losing drop-off and pick-up parking. Staff member Mr. Kronite offered to meet with residents and the parent council to "find a reasonable solution for them to have an area that's met for pickup and drop off within a reasonable distance to the school." Staff emphasized the decision must be made by the June council meeting to implement changes before the next school year starts, warning that further delay would push implementation back an entire school year.

WATER QUALITY CONFIRMED, CAPACITY CONCERNS NOTED: Staff presented the 2025 water quality report confirming full regulatory compliance with the Safe Drinking Water Act. The city conducted over 2,200 bacteriological tests and 4,100 chlorine residual tests, with 20 adverse samples properly reported and resampled per protocol. However, staff noted that the Region of Waterloo identified a water capacity constraint in late 2025 that is "largely not reflected in these reports." This constraint could impact residents' water supply, and collaborative work is ongoing to address the issue. The constraint will be incorporated into the 2026 management review through updated risk assessments.

ACTIVE TRANSPORTATION ROUTE 2 APPROVED: Council approved Route 2 of the Citywide Active Transportation and Wayfinding Plan, a 7.12 km route connecting Uptown Waterloo to Stanley Park through downtown. The route is part of a planned 100-kilometer city-wide network linking eight major neighborhoods. The project includes upgrading 1.4 km of trails to multi-use trails, four trail crossings, installation of 80 wayfinding signs, and 0.7 km of neighborhood bikeways. The capital cost is $835,000 with an ongoing operating cost increase of $180,000 annually for maintaining paved trails and pedestrian crossings. Over 550 residents provided feedback, with safety infrastructure being the top priority. Staff emphasized that designated citywide routes require consistent quality standards: "If you're going to wifide a route and say this is a citywide route...the community is expecting that there's a certain level of standard along with that...a brand promise that this is going to be a reliable and safe route."

TRAIL MAINTENANCE STANDARDS DISCUSSED: Council members raised concerns about winter maintenance inconsistencies, e-bike and scooter speeds on trails, and the inventory of unpaved trails remaining across the city. Staff confirmed there are "at least dozens of kilometers" of multi-use trails still requiring upgrades, with priorities guided by the Cycling Trails Master Plan. The city uses a hierarchy system where multi-use trails receive the highest standard of maintenance including year-round clearing, while footpath trails through nature areas will not be paved.

Motions

Attendees

Present: Mayor Verbanovic (also referenced as Mayor Herman and Mayor Vantage in different sections), Councillor Chapman, Councillor Johnston, Councillor Sing, Councillor Stretch, Councillor Dave

Delegations: Dr. Ernest Oay and Tara Bernard (Waterloo Region Immigration Partnership), Katarina Al-Hari (newcomer and strategy working group member)

Staff: Mr. Kronite, Ola, Alan, Romina, Lori Paleski

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