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2025 Financial Audit and Departmental Reviews - 19 Jun 26
London · June 19, 2026
Mhm.
>> Mhm.
>> Mhm.
>> Mhm.
>> Okay, welcome. This is the third meeting
of Audit Committee. The City of London
is situated on the traditional lands of
the Nash back Hada Shoni Lanape walk and
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diverse indigenous people who call this
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The City of London is currently home to
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today. As representatives of the people
of the City of London, we are grateful
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communications supports upon request to
make a request specific to this meeting,
please contact accessibility at
london.ca or 519-661-2489
everyone's information. I'm joined in
Chambers by Councillor Cuddy and
Stevenson. Councillor Kubel will not be
joining us today and member Cheema will
need to leave um
around 1:00 1:30. Um with that in mind,
um
member Cheema, there is a matter for
confidential session. Do you have a
preference if you want to change of
order to deal with that before your
departure?
>> Uh Madam Chair, preferably if it's going
to be a quorum issue to you.
>> Uh no, we'll have quorum for all that as
long as Councillors Cuddie and Stevenson
stay with me.
>> [laughter]
>> I have chuckles. I assume that means
yes, so it was just respecting that
you're the one offsite and you have a
time constraint.
Would you prefer the agenda as it's laid
out or confidential first?
>> Uh no preference. Whatever works best if
we have quorum.
>> Okay, I'll proceed with the agenda as
it's laid out then um as we will have
quorum.
Um
Okay, looking to committee members for
disclosers of pecuniary interest.
I have none in chambers. I see none
online.
Uh consent, we have none. Scheduled
items, we have none. Takes us to item
for direction. Um up first we have the
2025 financial audit. Um
It would have uh
a staff overview, a presentation um
from 15 to 20 minutes and then the
findings. Could I have a mover to get
this on the floor and then we'll start
with the staff presentations. Moved by
Councillor Cuddie, seconded by
Councillor Stevenson. I will go to city
staff for to frame it up for us and then
Ms. Denbok um
as always uh the 5 minutes does not
work, so you will have 15 to 20 um
and I see no objections from committee.
So, when it comes to your turn, uh you
can breathe between sentences unlike
before what I've done to you.
Uh city staff, um Mr. Collins, Ms.
Berbon, all yours.
>> Uh thank you, Chair. Uh through the
committee or through through the chair
to the committee, just want to quickly
highlight uh what was contained in the
package related to the 2025 financial
presentations, item 4.1a.
And consistent with years prior, uh
the overview of the 2025 financial
statements provides why we're presenting
it in in accordance with section 2941 of
the Municipal Act. We also break down
the statements contained within our
consolidated financial statements,
recognizing that our financial
statements represent the consolidated
entity of the city of London, which
includes our 14 boards and commissions,
three proportionately consolidated
entities, and three government business
entities. So, that 561 binder or PDF
document that you have received is very
full some containing a number of uh the
boards and commissions of the city of
London.
Uh
just wanted to highlight in our slide
deck what uh comprises our statement of
financial positions. Uh our financial
assets in 2025 increased by 281.2
million related to predominantly uh for
an increase in our portfolio
investments, as well as long-term
receivables related to development
charge deferral and alternative payment
arrangements uh in regards development
charges. On that note, our financial
liabilities also increased by 47.3
million uh notably due to deferred
revenue increases from development
charges deferral and alternative payment
arrangements, as well as long-term debt
that we issued in 2025.
Overall, from a financial position, our
net financial assets increased 233.9
million.
Uh the non-financial assets, which is
predominantly the city's infrastructure,
our tangible capital assets, increased
by 252.6 million.
Uh at so, at the end of the year, the
city had an accumulated surplus of 486.6
uh million in accordance with public
sector accounting standards.
One of the items that we like to
highlight for audit committee and for
council is some of the notable capital
projects that were recognized in 2025 or
were capitalized onto the city's
financial uh
statements. So, just to uh highlight
some of those uh major items, we had the
East London Link and municipal
improvements phase 3C at Highbury Avenue
uh capitalized at 25.9 million. Uh we
rebuilt the incinerator at Greenway
uh recognized 22.8 million capitalized.
There was work done on Colonel Talbot
Road, the East London Link Phase 3A West
Dundas Street 11.4 million, and a work
on Oxford Street West Gideon Drive
intersection improvement 7.5 million. Uh
what we always tend to highlight are the
assets that the city assumes based on
subdivision agreements uh coming through
uh from developers. So, we outlined 61.9
million dollars of work that were
capitalized onto the city's books
comprising of increased roadways,
sidewalks, streetlights, and the
underground infrastructure such as water
pipes, sanitary pipes, and storm sewers.
Uh moving off from the financial
statement, we go to the statement of
operations, and in 2025, our revenues
increased 185 million dollars over 2024.
Uh that's predominantly attributed to
municipal taxation. We had an 8.5% tax
levy increase, uh tax 7.3% from rates,
but we also took in additional funding
from other levels of government, as well
as development charges uh revenue
earned.
Uh we also had an increase in our
expenditures related to uh
accounting for non-vested sick leave
impacting general government, increases
uh evident in protection to persons and
property, as well as environmental
services uh
such as the number of winter events that
the city underwent in 2025. That left us
with an accounting surplus of 45.7
million over the prior uh prior year
increase.
We also look at uh taking an opportunity
to revise how we
uh
uh reconcile back to the multi-year
budget, particularly the 2025 year, and
we recognize that their main differences
related to uh
amortization and how we account for
reserve funds. Uh the reason why why had
a surplus in 2025
was an increase in investment uh uh
income recognized, transfer payments
from other levels of government,
development charge revenue realized
exceeding prior year experience, and
then we that was offset with some or
also contributed to it was lower
anticipated expenses in general
government, protection to persons and
property, and social and family services
lower expenditures.
Uh
we go on to identify within our
financial highlights
uh some of the indicators that we look
at and I've just highlighted one about
seven indicators where we look at our
amount of tax arrears that we have
outstanding,
uh the total amount of long-term debt,
our debt principal payments, our
tangible capital asset additions, our
annual surplus, and assessment growth.
We compare that to our five-year
average.
Uh following that, uh as mentioned
earlier, we do a comparison to the 2025
multi-year budget with uh the public
sector accounting standards uh uh budget
that we see in the financial statements
uh highlighting amortization, debt
principal payments, uh capital reserve
funds, and what have you.
And then uh we do a reconciliation that
goes back to the uh
year-end March 31 report that council
would have received back on April 20th,
2026, where there was reported a $24.5
million surplus, which was then
allocated based on council's surplus
deficit policy. We then look to add back
uh items to make it in alignment with
the public sector accounting standards
to get to the $463.7
million surplus that's outlined
in the city's consolidated financial
statements.
And finally, uh where do we go from
here?
Uh from city's finances end, we truly
want to acknowledge that the way that we
were able to complete your 2025
financial statements reflects a strong
collaboration between the number of
boards and commissions that we have at
the city, as well as a lot with a lot of
our internal uh
parties such as legal, human resources,
ITS, as well as all the service areas
who uh contribute to uh
compiling this information in accordance
with public sector accounting standards.
I also want to take to the opportunity
to recognize there are opportunities for
continuous improvement. Uh KPMG will
highlight uh to audit committee some of
their audit findings and uh financial
services recognizes that we need there's
additional training and awareness
required within financial services uh to
ensure that uh public sector accounting
standards are uh
understood and the timing of information
uh corresponds with the correct uh
fiscal year.
So, with that, I'd like to turn over to
KPMG to present their audit findings
report and uh from that uh we hope that
this will go to council to approve the
consolidated financial statements uh so
that we can make the final version
available to the public in July end of
July once uh we receive sign-off. Thank
you.
>> Thank you. Uh to committee members and
visiting counselor Traverso, uh if you
have questions, uh just hold them at top
of the presentation. And if you note a
page number or whatnot, just take note
of that as uh some of the information in
back documents are
extensive.
Um
I'll also note that on some items that
we're coming up, there are delegation
requests from Mr. Wallace who is uh
enjoying our company for the full day.
So, I do uh take note of that and thank
you for staying with us. Ms. Denbok, the
floor is yours when you're ready. Um
there's a presentation going on screen,
so just toggle uh at will so you can see
it.
>> Okay. Thank you very much for having us
here and and through to you uh Madam
Chair, we'd like to walk you through the
highlights of our audit findings report.
Uh we do appreciate the extra time that
you've given us and we'll try to be
succinct in focusing on the things we
think are most important for you to
hear. Um just before we get started, I
want to make sure everyone is following
along with the right version of our
report. So, you will see uh in the
agenda at 4.1.b
was our initial findings report as of
May 29th. That had some procedures we
were still working on at that time and
in performing our procedures over the
consolidation of the boards and
commissions into the city's financial
statements.
We did identify further audit
differences that we were required to
communicate with you. So, that's where
you will see we have provided an amended
report as of June 10th that has been
included as item 4.1.ba.
This is the most up-to-date version and
this is what we'll be walking through
with you today. And I believe it starts
on page 615 of your amended package. So,
I just wanted to make that clear and
also to say that as we walk through the
page numbers that we will be referring
to are the ones in our report at the
bottom right hand side just so
everyone's clear.
So, with that
just want to briefly remind everyone
this report contains everything that we
are required to communicate with you in
your governance roles over the external
audit process.
So, the required communications under
Canadian auditing standards as well as
other items that we feel you should be
aware of in that role.
We've included some highlights here but
Melissa and Emily are going to go
through those in a little bit more
detail. So, I won't touch on them on
this slide specifically.
But I did also want to mention the
status of the audit. So, our audit is
substantially complete with a few
procedures remaining.
As of the date of this report, we
actually have a few more we can cross
off today including grant revenue,
deferred revenue, and the procedures
over the consolidation workbook.
And then other than that, we have a few
remaining procedures over investments,
TCA, legal and journal entry testing
as well as final reviews and sign-offs
of our file, having our conversations
with the committee here today,
and
and obtaining evidence of council's
approval of the financial statements,
and at that point we will issue our
standard management representation
letter
that and will be able to finalize our
work and anticipate issuing a clean or
an unmodified auditor's report.
>> Okay. So, the next few pages focus on
areas that we wanted to highlight from
the audit. So, beginning on page six,
this highlights prepaid expenses. So,
for the end of the year, December 31st,
2025, total prepaid expenses are around
45 million.
We did not identify any risks of
material misstatement relating to
prepaid expenses. However, given that it
is material quantitatively, we do
perform procedures over this caption.
And during our testing over prepaids, it
was noted that a payment for one of the
items picked up for testing did not
occur until January 2026 and did not
relate to 2025. And as a result, the
prepaid expenses and accounts payable
and accrued liabilities were overstated
by approximately 2 million.
This was left uncorrected in the
consolidated financial statements, and
further information on this can be seen
further down in the uncorrected
misstatement slides and on page 13.
Moving on to page seven, for loans and
long-term receivable at the end of 2025,
the total amount of loans and long-term
receivables were around 132 million for
the consolidated entity. And this is
primarily made up of three items. So,
loans receivable, deferred development
charges, and alternate payment
arrangements, and mortgages receivables.
We did identify risks of material
misstatement for these, which are noted
on this slide, but based on the
procedures um performed, we don't have
any matters to report here. Um, however,
we did want to uh bring this to your
attention um relating to the Bill 17
amendments that took place um impacting
development charges. Um, there were
changes enacted for long-term care homes
effective in June of 2025 and for other
development charges effective in
November of 2025.
Uh the long-term care homes uh became
exempt from development charges, which
resulted in amounts outstanding at uh
June 2025 of approximately 5.8 million
being removed from the loans and
long-term receivable uh balance and
deferred revenue. Um, however, the more
significant change um was in November um
in which interest can no longer be
charged on these long-term receivables
um which are payable over the course of
6 years.
Um,
in November 2025, uh starting at that
point, um the impact of the measurement
has been considered to be appropriate um
and we don't have any other matters to
report um with respect to this area.
Page nine, uh there's not really too
much on our other financial reporting
matters. Um, the presentation and
disclosure of the consolidated financial
um statements have been determined in
accordance with the required standards
and there's no other items to report
here.
>> We provide additional detail on the
uncorrected misstatements on page 11,
but on page 10, this summarizes the
total impact of these. Just noting that
these are not considered to be material
to the financial statements and have no
effect on our auditor's report.
Moving down to page 11, this first item
was discussed in detail [clears throat]
by Emily. Um, so the next two items
relate to consolidation adjustments. The
first relates to audit adjustments made
to the financial information of the
component after preliminary information
had been provided to the city. And then
the other adjustment relates to an error
identified by management relating to the
prior period which was corrected through
2025. So the statement of financial
position and accumulated surplus are
correct at year end. This is just the
income impact from the out of period
adjustment.
On page 12, this provides information on
what is considered a control deficiency
or would be would elevate to a
significant deficiency.
On page 13, we noted some control
deficiencies. In terms of the first
item, there was a lack of clarity
surrounding revenue treatment for
government transfers which led to an
overstatement of revenue and an
understatement of deferred revenue in
the current period. However, we do note
that this error was less than our audit
misstatement posting threshold
but could lead to further errors if left
unaddressed in future years.
For the second item, newer staff in the
payroll department lacking training in
year-end cutoff procedures. This led to
an overstatement of the prepaid expenses
and accounts payable and accrued
liabilities misstatement that Emily had
noted and again if left unaddressed
could lead to further errors. Management
has developed plans to address these
deficiencies as has been noted on this
page.
The next few pages discuss our
commitment to quality and how we deliver
it.
So I'm going to skip to page 17.
During our presentation of the audit
planning report, we noted certain
indicators of audit quality that we
would report back on. So these have been
included on this page and noting nothing
to report or that has come up as a
result of these items.
On page 18, this is just to confirm that
we are independent of the city,
which then brings us to our appendices.
These include our required
communications, the draft auditor's
report, an engagement letter amendment,
and the management representation
letter.
Just noting that the engagement letter
amendment was to address additional
communication requirements due to a new
auditing standard that came up this
year. And then the management
representation letter includes the
uncorrected misstatements discussed
earlier in our report. And that
concludes our presentation.
>> Thank you, Ms. Dimmock. Anything to add
on before we proceed? No. Okay.
I'll note that we're also joined online
by Councillor Frank. Um
See the items moved and on the floor.
Looking to see
if there's a speaker's list
of questions.
Member Cheema, if at any point
you have a question, just raise your
hand. I'm watching my screen and I will
prioritize you as you're on your tight
time frame. So, I will start my
speaker's list with Member Cheema.
>> Thank you, Madam Chair. Just a quick
question on the deficiency. So,
great financial performance overall and
just clarity on this. Is it a high
turnover or vacancy issue
with both of those control deficiencies
related to training and or junior staff?
>> Okay.
Um I'll start with city London staff and
then anyone else.
>> Through the
chair to the committee, with respect to
the the finding related to the cutoff
issue with respect to payroll, it has to
do with newer staff.
The issue came about on December 24th.
In their haste to get a payment in, Uh,
they brought it down and
when it was realized that was brought
down,
it looked to be a prepaid expense, so we
wanted to account for it correctly.
However, it was for a payment that would
have been due in January of 2026. So,
uh,
it should have been recognized in 2026,
not as a prepaid expense in 2025.
So, we are looking to hone our training
material, particularly with payroll, as
they make a number of remittances to
other levels of government, I I CRA and
whatnot. So, it is training, and we are
looking and are addressing it. Thank
you.
>> Mr. Chiba.
>> You said that
First of all, and this this is more of a
comment. I
just curious in terms of the budgeting
and resource allocation to the finance
department because
um
Um,
yeah,
this is not a question, just a comment.
It's not more It's not the individual
specifics.
Um, it's more of if we have the right
resources, the right skill set in some
of those union roles, and if there's any
key person risks
that are coming out of these kind of
things.
>> Mr. Collins or Ms. Barbeau to respond.
>> Uh, through the
chair to committee,
this one deficiency related to payroll
is the first time that we've experienced
it or have been flagged, and it was
mainly attributed to turnover with some
of the more experienced staff taking on
other new opportunities within the city
and bringing on
new staff within our payroll area,
which may not have been as uh
fluent on accounting practices versus
their subject matter expertise being
payroll, which is
different in processing pay from
processing and accounting for things in
accordance with public sector accounting
standards. So, we've taken note and we
will be enhancing our training.
Thank you.
>> Thank you.
Mr. Cheema.
>> [laughter]
>> Appreciate that. Thank you. So,
>> Councillor Stevenson.
Uh thank you for that and that answered
part of my question.
In here, it sounded like the entry went
from prepaid to liability, which seems,
you know, those of us who know that's
not good, but now it was clarified there
that that was a subsequent reallocation.
So, that makes a lot more sense.
Um
my question is a general one around uh
reviewing and
entries and stuff like that. So, not
specifically even around new people, but
what
uh what is the general practice around
uh review and and authorizing of
entries?
Thank you. Just off.
>> Uh through the chair to committee, when
it comes to journal entries, uh there
are about three checkpoints. There is
the producer of the journal entry based
on supported documentation that is
required to accompany the journal
entries when it comes down to fourth
floor finance. It is then signed off by
someone at a higher level, uh either a
manager or supervisor who has that
signing authority. From there, that
journal entry is then taken down to
fourth floor, where it's reviewed for
posting to ensure that there's adequate
uh supporting documentation. Uh with
that, that's no different if it's during
a journal entry from uh providing a
payment to be paid through AP, where
there is about uh
couple sets of eyes looking at it before
we sign off on a journal entry. And
those types of processes are reviewed
uh through the walk-through by the
external auditor on an annual basis to
validate that we have the controls and
the segregation of duty in place to make
any changes or make any financial
transactions.
Thank you.
>> Councillor
>> Okay, thank thank you for that.
Under prepaid expenses it says that
prepaid expenses is primarily comprised
of prepaid program and employee benefit
costs. I'm just wondering what prepaid
program is.
>> Staff?
>> Uh thank you through the chair. That
would be primarily um social assistance.
Checks are issued at the end of the
month and are are come out of the bank
account, but they're not actually due or
are not for the following month. So,
that would be a large component of what
programs um would be that are issued in
advance. They're primarily benefits to
participants.
>> Councillor?
>> Okay, thank you for that.
Um
Uh with the uncorrected misstatements, I
was just wondering um
on the second one it talks about
overstatement of prepaid expenses and
social housing expense. So, I just
wanted to confirm that even though we're
uncorrected in the misstatements
and this will probably be for staff, but
is it impacting any reporting of uh
funding
provincially or federally?
>> To staff?
>> Uh
through the chair to committee. Uh
there's a lot of considerations when it
comes to uh looking at the misstatement.
Uh one is A, this is a
consolidated
report uh
for Sun Consolidated. Uh the other item
that needs to be taken into
consideration is that for those
provincial programs, they have their
separate reviews that uh are undertaken
periodically to ensure that uh the
funding aligns with the expenditures
that are occurred. So, there are a
number of checks and balances in place,
particularly when we're dealing with
other levels of government funding. And
that's why we have a lot of special
audits
uh that uh our auditors assist with uh
to report out to the province.
Thank you.
>> Counselor.
>> Thanks. So, I I'm hearing that there's
no concern that there's a misstatement
on one of those. Okay, perfect. And
then,
um
I think I was just curious what the uh
period correction was, the prior year
error from Covent Garden Market Place,
cuz it it's 1.5 million.
>> Okay, to staff or KPMG.
>> So, this related to um
something that was identified by
management in the current year when they
were doing the consolidation adjustments
for one of the boards and commissions,
where they noted that last year um one
of the eliminating entries was not was
incorrect by 1.5 million. Um so, this
entry was made to correct for the
adjustment that should have been made in
the prior year. Um so, it's strictly
related to one of the eliminating
entries
um
for for this board and commission.
>> Counselor.
>> Okay, thanks. But, that's one of those
journal entries with the three reviews,
right?
>> To staff.
>> Uh through the chair of committee, no,
that that would be part of the
consolidation process that happens at uh
during the audit upon the city taking
receipt of the financial statements
coming from the boards and commissions.
So, there's a process where uh we have
to wait until uh the boards and
commissions conduct their audit and
their review to provide us the numbers
so that we can understand what the uh
elimination entries would be. So, it
depends on the timing when we receive it
and how we interpret it. And uh we were
recognizing that uh
our audits are complicated not just for
the city, but for the boards and
commissions. So, timing really impacts
it and the ability for us to incorporate
uh
boards and commissions finances into
ours and then eliminate so we're not
double counting
at times can become complicated when
you're looking at various
cost-sharing arrangements and whatnot
and in this case this is one where at
the time of producing the 2024 financial
statements
uh we missed it.
We caught it through the remainder of
2025. We made a correction and through
the due diligence of KPMG they
identified that we corrected but it
should have been in 2024.
>> Thank you. It sounds like the
trickle-down effect of correcting things
and it's year over year.
>> Yeah. Yeah. Counselor?
>> I can only imagine that uh
consolidation.
>> [laughter]
>> Um
and then just a question it talks about
lack of clarity surrounding revenue
treatment for government transfers. Was
there a change in uh
policy or like talks about PS3410? Was
there something new or is this um maybe
just
yeah just like further clarification
there.
>> Staff.
>> Uh
through the chair of the committee uh
this scenario came in with a a revenue
amount that came in from the province to
the city in the month of November
and the details behind that uh revenue
amount was not as clear in order for uh
finance to make a determination whether
it related to a current event in 2025
or an event to have occurred in 2026.
Uh so it was booked in
2025 and it should have been uh booked
as deferred to recognize the expense as
per uh PS3410 to recognize it when the
expenditure was occurred in 2020 or to
be occurred in 2026. So
uh
we're of the mindset that given that
this has occurred this one time we are
going to ensure that we go over PS3410
and as the public sector accounting
standards provide a decision tree to
ensure that as revenue comes in from
other levels of government that uh
the producer of those journal entries
walks through those steps to make sure
do they know what this is for and is if
there's any ambiguity then to put into
deferred revenue until we can source out
what that ambiguity may or may not be.
In this case there was some ambiguity,
they booked it to 2020. Five, should
have been 2026. So now we're going to
overreach and make sure that a lot of
our financial business administrators
are aware and informed of what they need
to take into consideration. And it could
just be a refresher. But that's the
process that uh we propose that we're
going to take as a result of what was
identified. Thank you.
>> Councilor
>> Okay, thanks. That's the continuous
improvement, right? All the way through.
Just a general question. I didn't see
the financial statements in here which I
thought were all I like I've got all the
letters and the miss statements, but the
consolidated financial statement, was
that
part of this? Did I just
miss it?
Staff
>> Uh the consolidated financial statements
is was part of the audit committee
agenda. It's about 561 pages. So
electronically it is available to the
audit committee and to councilors as
well as we have binders that uh prior to
distribution we identi- asked uh which
councilors would take receipt of the
hard copy binders, the 561 pages.
Comes in a white binder. Uh previously
it was a black binder so it may have
been looking [clears throat] for
something uh differently, but it
outlines all uh
our required reporting be it the notes
to the financials that help inform
understanding, uh the statement of
operations, the financial statements, as
well as it includes all the consolidated
uh
information from our boards and
commissions such as uh
uh the BIAs, Middlesex London Health
Unit, uh LMCH, all 14 entities, and the
uh
three uh
business uh entities that we consolidate
with along with London Hydro.
>> Thank you. Due to past concussion
issues, I was I'm budget friendly and
opted for the printed copy myself. It is
in my office. You're welcome to it to
peruse it or copy at will. I wish I had
time for that, but I I said no to the
paper copy this time. What I was looking
for was I thought in previous years we
just had the few pages, right? The the
income statement, balance sheet,
statement of changes. Is that in here
and I just missed it?
>> Staff.
>> Uh thank you through the chair. It's
item 4.1 if on the agenda. It's uh
part of the package.
>> It's maybe just not in my paper package,
so I'll look at it later.
But thanks.
>> I'll note there's a regular plus the
added agenda based on which package
we're
sorting through. Um
looking online to see if there's any
questions from
I'll note that Councillor Pringle has
joined us as well online. So looking
online to see if there's questions.
I don't have anything further on this
item in chambers, so
kind of a last call on that.
Okay, so there's no further questions.
It's been moved and seconded.
All in favor by a show of hands.
>> Motion carries.
>> Okay, thank you to KPMG for that. This
will add
move us along to item 4.2. I'll note
that uh
4.2 to 4.5 is uh MNP.
They can come and have some
a seat at the table.
I'll note as well that there'll be those
added delegation requests.
Um
>> [clears throat]
>> in my understanding as we go through
these, I'll
obviously do them individually.
Um
I will let MNP as well reach out and
state what they're looking for in terms
of feedback and scope as we review each
of these items from them.
Welcome and thank you for being with us
in person.
This is 4.2, the summary update from
internal audit MNP.
I'll do a mover and secondary to get it
on the floor.
Uh moved by Councillor Cutty, seconded
by Councillor Stevenson. I'll uh
turn the floor to MNP for this one first
and then I will go to Mr. Cheema uh
first to see if he has any questions. Uh
just I know he's on a timeline. So, Mr.
Raco, the floor is yours.
>> Uh thank you uh through you, Madam
Chair. Uh so, before you is the summary
update from
um from internal audit. A couple things
I just like to point out to committee uh
first um
as part of the uh memo we provide, an
update on the internal audit plan of
where it's sitting as far as the status.
Um something I would just like to note
is there was a change to the timing of
the Privacy Act. Um now reporting in the
October 2026 uh timeframe and the
continuous improvement audit. Eff-
effectively, those have switched and
this was as a request of the audit
committee previously.
Um the other item I would like to point
forward cuz it is a slight departure on
process that we've done before is that
you will notice that there is the uh
request or the the opportunity we're
putting forward for the committee to
provide comment on both the scoping for
the privacy audit as well as the
continuous improvement audit. Usually,
we look to ask for it um
in the in the uh item proceeding or the
meeting proceeding. However, given the
timing of the October and then the
December, they follow quite quickly um
with the schedule for this year. So,
we're just putting that forward to the
committee that we would appreciate any
feedback on either of those audit scope
items, whether they be here or via other
means.
And then, the last item I would just
like to note, and it actually ties into
the following item, which is the
which is the follow-up activities that
we have, but we did incorporate the
resolution at the direction of municipal
council with regards to the select
follow-up items for
specifically for the London Housing
Development projects
and the homelessness audit. So, I just
wanted to bring those to the attention
of the committee. Thank you.
>> Thank you. So, on page 55, you'll see
the high-level scope for the privacy and
continuous improvement audit. So, if you
have feedback today, we can provide it
or you can reach out individually.
Mr. Cheema, any comments on this one to
start us off? No. Okay, looking to
members of committee in chambers or
online.
I will start with Councillor Stevenson.
>> Thank you.
Just a couple of things. Could you talk
a little bit more about the the
high-level scope for the privacy in
terms of MFIPPA specifically? How What
will be looked at in terms of those?
>> Okay. To Mr. Raco.
>> Thank you. Through you, Madam Chair. To
committee and to the counselor.
So, yeah, I appreciate that. So,
for for background, so MFIPPA is going
through several legislative agenda
amendments, specifically as a result of
Bill 194 and Bill 97.
And And there's an implementation of
phased implementation of that from 2025
through to 2027.
So, what we are specifically looking to
understand and appreciate and provide
feedback to the city as well as to the
committee and to council is how the city
is effectively responding to those
legislative to the requirements in those
legislative changes, baking them into
process, uh and making sure that we are
um remaining compliant given the changes
that are taking place. Um so, it is
We're going to have a broader
programmatic view of things, but with a
specific focus um considering those
changes to MFIPPA.
>> Councillor Stevenson.
Mm. Thank you. Um
so, my
my concern around the MFIPPA's is
um
the redactions that I'm seeing. Uh
so, will that be looked at? Like I I
understand there's like a an appeal
process on that, but just from um
uh whatever kind of audit this is, uh is
that something that could be
incorporated?
>> Mr. Rocco.
>> Can I Sorry, can I just ask for a
clarification through you?
>> Absolutely.
>> Can I just ask for a clarif- like
reaction? I'm just curious, the
if you can extrapolate on that, cuz we
um through you, Madam Chair, that can be
considered and baked in. Um if there's
further clarity that you can provide
about the specific item.
>> Councillor. Okay, perfect. And I I can
do that through email, but basically, uh
we've been councillors have to file an
MFIPPA to see the contracts for the
homeless uh
providers, and various levels of the
budgets from complete to partial have
the budgets redacted.
>> [cough]
>> So, I I'll I'll follow up on that by
email. Um and the other part is um I
just want to confirm because it says on
here
uh regarding the homeless value for many
audit that these items will remain at
the status until the tenant transition
plan is communicated to council. And I
just want to be clear, and maybe it's
through uh you, Chair, to staff, but
there was a
uh a council-approved motion to have it
come to, I believe, governance working
group. Then I had a subsequent one where
it came to council via email, and I just
want to confirm with staff that that is
still coming through the original one to
uh governance working group or whatever
committee it was that that was coming
to.
>> Thank you. Um Mr. Dickens.
>> Uh thank you through you, Chair.
Um
there are sort of two reports tied to
this. So, one is the tenant placement
policy,
which was different than a tenant
transition plan. So, the tenant
placement policy was what was circulated
to all of council. The tenant transition
plan is the report that Mr. Mathers'
team brought forward related to 122
Baseline that just recently went to CAPS
and will be considered at council.
>> Councillor?
>> Okay, thanks. I'll look back at that and
get clarity. Um
that's all for now. Thanks.
>> Okay, looking for further questions or
comments.
Okay.
Um
if uh member Kribel has anything he can
put his screen online.
In the meantime, I'll go to Councillor
Trasan.
>> Um thank you. Thank you very much. Uh
this is my first audit committee and I'm
not a member of the committee, but I'm
very interested in the field of privacy.
Um and the the thing with the field of
privacy is
sometimes there's in an effort to comply
with privacy obligations
and not not get privacy complaints.
An an overly protect
view of privacy is taken,
which is fine in so far as privacy goes,
but the problem with privacy prop policy
is if you overprotect privacy,
that comes at the that comes uh that
comes at the cost of under protecting
access to information.
So, I think it's very difficult to do a
privacy audit
in the normal sense of of of of of the
idea of an audit when you want to be you
want to be careful you want to err on
the side of not having privacy
violations. My question is
how will this audit
ensure
that in trying to vigorously protect
privacy rights, which is important
they're not overprotected
such as to inhibit access to
information.
And I I I don't I hope that's clear
because the the the the trade-off
between privacy
>> Yeah, if you can answer the counselor,
please.
>> Uh through you Madam Chair. Uh so I I
appreciate the question. Um privacy is
not directly my field of uh
of of practice. Um when we do audits
like this, we bring in subject matter
experts. Um but what I would say is that
anytime we look at something um any type
of topic, we always try to understand
that balance because um anytime we talk
about risk, it's not necessarily about
minimizing or maximizing risk, but
optimizing it, right? There has to be a
balance between the one side and the
other, the the yin and the yang, if you
will. Um so what we would want to do and
again, as we're working through to scope
this out and execute on the audit, we
want to understand what are the things
that the city must do from a compliance
perspective and quite frankly, those can
be fairly objective. Uh so we want to
make sure that programs, processes,
protocols, all the things that we have
in place are meeting at a minimum those
standards. Uh and then we have to
appreciate where there is opportunity um
because again openness and transparency,
particularly in government, I think has
to be something that we that we look
towards. Um so at the end of the day, um
there definitely is the balance piece,
but I do appreciate and particularly as
there is changes in the regime coming
through with MFIPPA being updated, it is
exceptionally important from at least my
perspective that the city make sure that
everything that you are doing from a
program, from a process, from a controls
perspective is meeting those minimum
standards. And they are quite explicit
in the changes that are being put
forward in those two bills. So, that's
that's going to be our first priority.
And if there are other things that we
can advise upon, uh we will look to do
so.
>> Thank you, Councillor Cresswell.
>> Yes, I'm I'm still concerned that in m-
taking
taking a prudent risk management
approach to making sure you meet the
minimum standards, you may overshoot
them a little bit. And in the case of
the provincial privacy regime, it's the
same commissioner's office that deals
with the access to information requests.
Whereas in the federal in the federal
system, there's there's different
there's different offices. So, it's
often the case where you are in the
provincial jurisdiction that in in
in
For example,
taking taking um an overly broad
objection to an information request on
the grounds that it protects privacy
could
could get you out of potential privacy
violation, but that same action sets up
an access to information
uh uh problem. So, the problem I have
with an overall framing of a privacy um
privacy um
audit is is is that the the right to
access to information, it's not a
constitutional right, but courts have
have often characterized it as a
quasi-constitutional right. So, you have
to be very careful that in protecting
privacy, you don't overprotect privacy.
>> Thank you, Councillor. Uh I would say
that this plan before us has already
been approved by the audit committee and
budgeted for. Um
So,
just keep your
Yeah, just talk about scope. If you had
something you wanted to flag, which he
already said he'd bring an independent
subject matter expert for.
>> thank you through the chair, if I may.
Um yes, what I want to flag is is that
in in uh in satisfying your scope here,
you may be creating other problems
later, and I'm I'm I'm hoping that you
have experts not just on privacy as
such, but on the interface between our
privacy and access to information
regimes. Thank you very much.
>> Thank you. Looking for further comments
online or in chambers.
This is a motion to receive this report
of 4.2.
Calling the question by hand. All in
favor of receiving the report.
>> Motion carries.
>> Thank you. 4.3, this would also be a
motion to receive. This is the internal
audit follow-up activity dashboard, also
by MNP, commencing on page 56 of your
report. I have a mover in Counselor
Stevenson and a seconder in Counselor
Cuddy.
Mr. Rector, a really brief queue up if
you want, and then I will start again
with Mr. Cheema for questions, then
others.
>> Uh thank you through Madam Chair. Uh in
the most briefest sense, the only thing
I would just like to highlight for the
committee was, again, based on that
direction from council, there was that
adjustment that we made with regards to
several items, and we noted them um that
are uh have been put on for on track for
completion um that would have been in a
previous iteration for last cycle been
noted as as completed, but again, we
factored in that direction. So, thank
you.
>> Thank you. Look to Mr. Cheema online, if
you had any questions to start us off.
That is a no, so open to others for
questions or comments
on item 4.2.
So, actually, it's 4.3 at this point.
I'll start with Counselor Stevenson.
>> Thank you. I just want to go back to
that tenant transition plan. Um
and and the dates aren't on here, but I
think it goes back to the initial
audit
of 122 baseline.
And out of that, it was identified that
the tenant mix had changed from the
initial plans when the building was
being [snorts] proposed and built, and
that the tenant
profile that was used to
to put people into that building was not
exactly, but 1/3 homeless, 1/3
mentally ill and addicted, and 1/3 women
and children fleeing domestic violence.
It was raised in the
in the audit that this was
a change that had impacted the building.
The recommendation, as I recall, was to
harden the building and increase the
budget.
But this committee referred to
governance working
that change, how that change happened.
It happened that I couldn't see where
there was a council direction for that.
It was internally um
all done through the city.
So, I guess I just want to ask through
you, Chair, to staff,
does staff believe that the trans tenant
transition plan
that was presented to CAPS in June
addresses
the
issues and and
and has a pathway
that will
change that tenant mix.
And I believe there's a report coming
back
again later in the year, but I just
wanted to confirm through you to staff,
do they feel that the tenant transition
plan that was received in June
is enough to take this uh
off of this list or how do they feel
about leaving this until December when
we actually see and follow this through
to the end? The ideal thing being that
we have a better mix of tenants in that
building to provide better health and
safety and lives for the people who live
there and people who live around us.
>> Councilor, you're on page 57, that first
the first one? Okay. So, page 57, number
one, uh to staff realizing um audits in
front of us and if the
methods taken, if you believe it
addresses the concerns raised in the
audit.
Could be multiple departments.
>> I'll just I'll just speak firstly
through the chair. I'll just firstly
speak to the June report that was just
brought forward to the to the CAPS
Committee. Um so, it's through that of
course you can't change uh in a tenant
mix overnight. There's um processes you
need to go through to ensure that that
continues to move. Um as as mentioned by
the councilor, um we are we have
committed to annual reports to provide
more information, so there will be a
report later this year highlighting um
any changes in that mix. Um we are
confident working with LMCH that they
have the same goals as we do to be able
to ensure that the people that are in
that housing are people that are are
stable and can can uh continue to be in
that space and uh be able to meet all of
the commitments they need to be able to
live in those that housing. So, um from
that perspective, we do have that
confidence as far as whether this should
come off the list or not, that's usually
something that would be assessed by the
auditor themselves, but uh we do feel
that LMCH is very committed to be to
making these changes and to support that
that transmission that the uh that
transition um over time of the tenant
mix.
>> Thank you. Councilor Stevenson.
Yeah, I guess I'm just thinking we we we
had this stay on until that was done. Um
I I think I'm okay with leaving it now,
but if there is that like that we
achieved the objective to which we set
out, right? That we had it on here for a
reason. We delayed it, had it on here to
ensure and the point was to
be sure that
we were being effective in what we were
choosing to do. So, thank you.
>> Thank you. Further questions on item 4.3
as it's a motion to receive.
Seeing none online, none in chambers,
a show of hands.
>> Motion carries.
>> Thank you. That brings us on to 4.4.
This is the subdivision review process
audit. It's going to be a motion to
receive. Um moved by Councillor
Stevenson, seconded by Councillor Cutty.
Also looking for a motion to approve our
delegation uh request from Mr. Walls at
this time. Okay, so that's part of it.
So, you need a mover and seconder. I'll
go to MNP for a brief introduction and
then Mr. Walls can have the floor.
And then I will also after that uh go to
Mr. Cheema if he's still with us to
start us off on questions. Do you have
any? Mr. Raco.
>> Uh thank you through you, Madam Chair.
Um so, before you is the uh final report
for the subdivision review process
audit. Um a couple things just to note
uh for the committee as you had had
digested this information. So, um a
slight that we uh that there was an
addition to this that we did in order to
gather additional information for the
city, which you'll see in there is a
jurisdictional scan uh specifically
factoring in information that we were
able to gather from the cities of
Kingston, Kitchener, and Hamilton in
order to look at the way that they also
go through this process. Um so, that was
factored in and you would have seen it
through some of our observations and
there is an appendix in there that would
have highlighted some of the high-level
observations that we had from there uh
for your interest. Um I think that if I
was to look to summarize
the the findings and the
recommendations,
they're mainly around the that phrase of
streamlining. There are opportunities
with which the city goes through the
subdivision review process
that
>> [clears throat]
>> allows for us to get to point A to point
B, but there are sometimes loopbacks as
there would happen with any process like
this one there is
review cycles that need to go through
and in going in going through and
looking at that, there is some
opportunities to streamline that and
avoid some fragmentation. So, I'll just
leave it at that and then I'll pass it
back to you, Madam Chair.
>> Thank you.
Um
if we can have the mic go live bottom
corner on the side
for Mr. Wallace.
>> We're on. Thank you, Madam Chair. And
thank you for approving my delegation
today. And um
this is my first as uh Councilor Troso,
first in 7 years uh
presentation on committee and I think
[clears throat] it might be my last. But
um
uh as I'm leaving in a little while. So,
um
appreciate the audit. We have three
things we'd like to say. Um
first of all
staff uh the city staff have been
working with the industry on the
subdivision issue uh over the last
number of years and have made
significant progress. This your staff
are doing a great job on
uh with the leadership uh under Scott
and his team uh that we are looking at
at different items. On page one,
however, under the scope and I don't I'm
not
I'm not throwing the um
>> [clears throat]
>> consultants under the bus on this. Uh
it goes to the direction that you have
to give them, which was just discussed
on the on the other piece. Under
stakeholders interviews, it says it was
all staff.
Well,
we have a number of organizations within
London, particularly the London
Development Institute, which I
represent, who are proactively working
with staff. It would have been great if
the consultant in this case
interviewed us. We may [snorts] have had
some information on
how since we are the stakeholder of the
subdivision process.
That did not happen. My understanding uh
Well, we certainly offered and never
happened.
Uh in addition to that,
uh
we may have helped with where other
cities you could scan which because
every one of my
members works in other communities.
And maybe we could steer them to where
they could look at where other
communities are doing well or not as
well as us.
And
you know, we would help with making sure
the facts were accurate.
As was mentioned in the appendix,
>> [snorts]
>> it talks about requirements of
developers in in those three other
communities, and the first line is about
participating mandatory subdivision.
Well,
that's against the that that that the
law has changed. There is no such thing
as mandatory pre-consultation.
And so, if that happens here,
you know, most of my members do
participate in the pre-consultation
process, but it doesn't always happen.
So, we are making progress here.
And I think the good news out of this
audit this
um
uh program audit. Remember, these are
program audits or operational audits.
They're not financial audits, which you
just dealt with earlier in the meeting.
So, the good news everything's in that
with the definition from the consultant
is that what medium uh risk is. Uh I
would say from our perspective, um
the communication lines
for us, not just in the subdivisions,
but in other development application
issues, have been clearly open, and that
we have very proactive, productive
discussions on how to improve things.
And on the subdivision piece, just for
comfort level for you folks on the
the committee side and the city side is
that that we are making progress, and um
uh
I don't think this audit reflects how
well
um that department is doing and trying
to make change and make improvements.
Thank you.
>> Thank you.
Looking to
Mr. Cheema, if you have any comments on
this to start us off. Uh I see a no.
Looking to other visiting members or
member of committee.
I will start with members of the
committee, Councillor Stevenson.
Thank you. Um yeah, this the subdivision
one was an interesting one, and it does
uh confirm a lot of things that I've
been hearing over the last couple of
years, uh whether the developers are big
or small or
the the complaints seem to be the same.
Um and they are confirmed here. So, glad
to hear we're making progress. It makes
me a little concerned about where we
began, but um
so just through you to staff, uh well
actually, could we get a little bit of
uh
just a summary from the auditors on this
one? I'd be interested to just hear some
of the key things that you want us to
hear about this report.
>> Yeah, below uh Beyond Can It Up a few
more details?
>> Uh sure, through you, Madam Chair. Um
so a a couple things to to step back on.
Uh I I think uh and echoing the the
commentary that's been um even counselor
you just provided there.
There are there is great improvements
that the city makes in all of its
programs and this would be
this would be one of them as well to
kind of see the progress that's being
made. I think that the other important
factor
in general but
from my understanding and from our
understanding of the subdivision review
process in particular is that the
operating environment and regulatory
environment continue to evolve, right?
And that is specifically relevant
particularly in the last five years
within the any infrastructure review
process. So I think that has to be taken
taken into account.
I do think that again if you were to
look to section six of the report that
summarized some of the
the strengths there highlighting again
the continuous improvement efforts. I
think is a is a is an important piece as
well as
working to make sure that there is
centralized information and data
available. When we get into the into the
summary of observations, a couple things
as we looked to kind of capture within
there and again to highlight there was
nothing that was a glaring
high finding but going back to my going
back to my very short preface before as
we introduced the item. I really do
think there is the the theme that we can
kind of take away from from this process
is
or this review is optimization of the
process and I realize that is the most a
very broad concept to kind of look
towards but it goes back to that
strength that we identified in section
six of continuous improvement.
So as we go through and as we have the
opportunity to make sure that we have as
item one highlights clarification of
those requirements
at the outset so that we can avoid
resubmissions further clarification.
Having opportunities where we can have
maybe you know as item four would
highlight,
multi-department circulation, and can we
actually coordinate that a little bit
more? So, again, I think I go back to
the opportunities of can we streamline
to create a quicker way we can go from A
to B. I think again is the essence of
what we're trying to highlight within
the audit itself.
>> Councillor Stevenson.
>> Okay, thank you for that.
I would like to know, so on page 76,
when it talks about the clarification of
submission requirements to reduce
resubmissions,
civic administration is talking about
bringing a report back in Q3 2027.
>> [sighs and gasps]
>> Uh you know, given the
the need for housing and how we hear
it's slow and you know, Minister Flax
says all the time it's the problem with
housing is too expensive, it takes too
long.
So, can I just ask why it's going to
take so long on something that's so
urgent and especially subdivisions when
we're talking about a lot of units?
>> Okay.
Okay, I don't know if city staff wants
to start us off on this one, Mr. Bains.
>> Absolutely, through the through the
chair. So, that that's absolutely why it
has that timing and I'll give you a
little bit of background on that. So,
um as part of
when we brought when the council brought
forward the housing pledge in 2023, we
established a reference group. That
reference group is the customer service
and process improvement group. Um since
May of 2023, we've met uh 31 times and
that's uh we um
always have our friends from LDI at
those meetings and that's the time that
we speak to and look at specifically at
anything that the industry is looking to
make some
um improvements to and we have an
opportunity to share what we hear from
council and be able to have an
opportunity to share what we can do to
improve. So, over that period of time,
we've uh
as I mentioned, had 31 meetings. Uh
we've completed 39 different
improvements and as part and currently
we have about 18 um
improvements on our working list and we
always prioritize a few of those items.
So, we have three items that are uh the
priorities. Those priorities are
determined through our conversations.
It's not just the city unilaterally
saying this is what we're going to do
next. We have a group conversation. We
have over 30 members of the the uh
development community that uh regularly
attend the meeting and we identify what
the priorities are. So, as uh our last
meeting was in May, we did this effort.
So, as soon as we complete one of our
targeted items, we add a new item.
And uh when we did that in the last
meeting, we highlighted subdivision
process review as a possible item that
would be that we could add to that list.
It was decided
through that group that that wasn't a
priority priority for them at this time.
And part of that reason is that the
subdivision activity has has uh has
dipped a bit, but there's other
components that are part of that process
that they'd like to focus in on rather
than have it just an overall um process
review. So, that's what we've decided to
do is move forward with a component of
that um and focus on what is really seen
from the industry and um from our work
with them as being what the priorities
are. So,
this is still important and absolutely
we think we should be looking at the
subdivision process over the long term,
but it's not something that was
highlighted as a specific priority to
work on them for the next 6 months, but
we do want to ensure that it's
completed, so that's what we why we
provided that timing of 2027.
>> Councilor Stevenson.
>> Okay, thanks.
>> also note Councilor Prebble and Cheema
have both left the meeting, so quorum is
us three, so you're all with me.
>> Okay, thank you. And uh no pressure.
And uh thank you. That explanation
really helps. Uh the other one was
around technology um
and it's got a target of Q1 2027. Can
you just give me an update on the
technology? I can't remember if there
was a multi-year business case and we
didn't fund it or did you get it and how
is that going?
>> Mr. Mathers.
>> Absolutely. Um there was a a business
case that we brought forward to council
and that was approved and we've been
diligently working through that. There's
certain items that we've actually
brought brought forward and there is
that that due date of being able to have
that complete and that's our anticipated
timeline. Uh we do provide updates as
part of our annual development report
and uh or any other opportunity that we
be able to provide some more details of
it but it is uh it's uh well underway
and that's it's it's exciting thing
that's going to be able to provide a a
lot more streamlined information both
internally and also providing that in
for that information to applicants as
well.
>> Thank you. Councillor.
>> Thank you. That is good. Can you just
give me a very high-level view of what
we can have to look forward to by Q1
2027 when it's working?
>> Staff.
>> Absolutely. So um it's actually going to
allow uh more information to be
available both uh through the citizen
portal the business portal that we have.
So about people um applicants can be
able to see where their application is
in throughout that process. Um it's
going to apply to uh those
pre-applications that we were talking
about, official plan amendments, zoning
amendments, um removal of holding
provisions will be more streamlined to
be able to look process. Um and as well
uh it also there's a lot of back-end
work that's taken place to ensure that
uh documents are easily being able to be
shared and cataloged within uh the
city's uh working areas and that was
actually another item that was
highlighted in in the uh uh report as
being able to share information between
different areas and this is going to
make things a lot easier to be um
through our internal um um as well.
>> Councillor.
Thank you. I noticed in the
jurisdictional review, which I found
really useful, so thank you. Um under
Kingston, it it referred to at least to
their processes as end-to-end digital
workflow. Is that where we're going to
end up Q1 2027?
Staff
Absolutely, that is what we're looking
for and that and that's what we're going
to have by that time period. We've spent
a lot of time working on different
processes over the years. Our site plan
process has is
is exceptional and we've been able to be
tops in in Canada as far as our
processes from that
perspective, but we've had a lot of work
to do on our subdivision process and
this is going to be very helpful moving
forward
and very beneficial to the city and and
the applicants as well.
>> Councillor, any follow-up? Yeah, just
Kitchener said that they have a highly
structured and sequential process with
that reduces downstream surprises and
rework. So, I'll just leave that out
there that that I hear that request a
lot.
And then the last one on for the
Kitchener, it said a strong customer
service mindset underpins coordination
with staff often providing detailed
guidance to help applicants correct
deficiencies. And I just wondered if
there's a culture piece as far as London
is concerned, too, and if there's
anything staff can share that way.
>> Mr. Mathers
>> Yeah, absolutely and I
I was always happy to learn from other
municipalities in and around us.
Something I've been really driving
forward through my team is that cultural
change and I'm hoping from what you
heard from Mr. Wallace today is that
you're hearing that that's happening.
We've made a lot of improvements since
that that 2023 and and before time frame
that prior to me being in the role and I
think
that's
exceptionally important because we're
not here just to be a a regulator, we're
here to be a facilitator and to to help
um both the applicants and any anyone
else from the city of London to be able
to get through those processes and uh
that is a is a it's a mental shift and
some folks it's more difficult, but I
very much feel that um through our
through our uh
great directors, uh Heather McNeely and
Alan Shaw, but they've been really
driving that forward with their teams as
well. So, but there's it's it's
exceptionally important to have that
cultural shift as well.
>> Councillor
>> Just a quick thanks uh knowing that
housing has been under the spotlight for
this entire term of council with all
kinds of pressure and changes and things
happening. So, thanks for trying to move
London forward.
>> Thank you. Uh I would say that was
long-term progress uh with Mr.
Ammerdorffer and his team working
diligently on this. Uh someone who's
seen the evolution of two terms of
council.
Uh and I know that um
when things aren't going well, the
industry lets us know it. Uh so, if
they've been quieter, I know you're
making good progress and I'm getting
feedback as well behind the scenes. So,
thank you for that as we continue
continuous improvement and looking to
others uh
that we could learn off of.
I've no hands up online.
I'm having none in chambers. This is a
motion to receive this report. By a show
of hands.
>> Motion carries.
>> That moves us on to 4.5. This is the
climate emergency action plan audit by
MNP. This would be a motion to receive.
I have a mover and then Councillor Cuddy
a seconder and myself also moving at the
same time Mr. Wallace's delegation
request
um with the same mover and seconder.
Uh Mr. Raco, if you want to queue it up
and then once again I'll go to Mr.
Wallace and then we'll come back down uh
for
follow-up.
>> Thank you through you, Madam Chair. Uh
so, before you is the report for the uh
climate emergency action plan. Um
a couple things to just highlight on
this uh and it's actually similar to uh
some of the commentary I provided on the
previous item.
It is important and I think
contextually
the committee and and others will
appreciate this is that much has changed
since the CEPC
EAP the plan itself was originally
established
and I think that that is that has to be
an underlying
tone and context
throughout this report.
The not only has the operating
environment has changed but again the
regulatory environment is also just
generally expectations from the public
have changed from the time that the
plan was put together to where we are
now. I think that it's also an
interesting timing and opportunity
and it was very good to have the
collaborative conversation with civic
administration as we were going through
this audit to recognize
how ambitious the plan
was as it was formed as well as the
opportunity that sits in front of the
city given the fact that we're going to
be moving into a new cycle. There will
be a new multi-year plan developed from
a from a budget and strategic
perspective and that how there can be
lessons learned from
the
efficacy of the current climate
emergency action plan that can be baked
into its next iteration which we've
tried to capture and I realize there are
several recommendations and we can go
through them
as the committee would look towards
but it really is an opportune time to
bake these pieces in and I think if you
look at civic administrations responses
they are cognizant of the that
opportunity that sits before us for the
next iteration given the timing that's
going to be happening next year.
Thank you.
>> Thank you. For technology I'll go to the
upper lower mic as well. Mr. Walls the
floor is yours.
>> Thank you Madam Chair and thank you
again committee for approving my
delegation.
First um
I I to actually start where I I think
Council should congratulate yourselves
and staff on the work that's been done
that's highlighted in this report. As I
think I can remember standing I think we
were in committee room five and we were
giving presentations
and I think I was there there
representing the only business community
of a portion of the business community
making presentation there on the CEAP
and we were supportive of most of the
components of the CEAP
and
I think staff and the city in terms of
if you look at the five or six bullet
points that are on the first number of
pages whether it's with planning,
building retrofits, community business
engagement and infrastructure the
addition of green cards. You've done a
tremendous job in that short period of
time on tackling some of the objectives
that you put out in that report. So I I
I thought it was an when I saw this I
thought it was an opportunity to come
and um and congratulate you on this. I'm
not a crazy about how things are
categorized high, medium and low and
based on and the definition of that is
significant control weakness. It might
be a standard way of doing a program
audit in terms of
how it's defined. But if you but as
mentioned by the consultants like the
environment has changed quite a bit not
physical environment the environment in
which you are working in in terms of
these issues and there are some things
that you know is it a high weakness if
the
it's I think they call it a high
weakness of control but if it's
provincial legislation you have no
control.
So is that a weakness? I'm not sure if
that's a weakness of the city. But,
so
I read through the um
>> [clears throat]
>> uh the summary of observations and I
read the summary of the staff responses
and I thought they were
excellent and and on the right track.
So, we just wanted to be we're on the
record at the beginning, we're on the
record for the
for the review that uh we we think the
program is
has had a positive impact uh on London
and and from our perspective on the
development process and
I think maybe it is time to have a
review of where we're going and what
needs to be changed in that and you're
not going to do that before the next
election in October. So, we look forward
to working with you as an industry on
the next version of this of this plan
in the coming years. Thank you.
>> Thank you.
Looking to members of committee or those
online for questions or comments.
I'll start with Councillor Stevenson.
>> Thank you and thank you for the audit
report. There's a lot in here again.
Um
I think what I wanted to focus on was
well, in the summary of observations it
talks about the SEAP being descriptive
and not directive and I think that's um
you know,
uh good feedback in terms of
cuz it says you know, it does not shape
priorities, sequencing or resource
allocation. So, it really leaves it as
this sort of nebulous thing that we
refer to all the time. It also talks
about activity-based indicators
overstating progress.
Um that on track and complete
designations designations frequently
reflect administrative milestones, not
measurable outcomes and that's been one
of the reasons why I've been not
receiving the strategic plan cuz we do
that there as well.
Um number 12, it talks about external
legislative changes have eliminated key
regulatory delivery pathways. Bill 17,
Bill 98, and the federal carbon price
removal require a fundamental rethink of
several seep actions.
And um you know, I found it interesting
that Calgary just repealed their climate
emergency on May 27th of this year.
Passed in a vote of 12 to 3. Now, they
said they're still super committed to
all kinds of doing great things for the
environment, but they were repealing the
emergency.
Um
And so, I wonder when it says require a
fundamental rethink of several seep
actions, it does give council the
opportunity to rethink
uh the you know, the principles behind
it as well.
Um
Many actions are here. I just There's a
couple of places here.
It said no systemic process exists to
confirm that the indicators chosen for
each seep action are valid proxies for
the outcome the action is intended to
achieve. In several cases, indicators
measure inputs or process completion
rather than the change in behavior,
infrastructure, or emissions that the
action was designed to drive. And And
again, this is something I see the way
that we do our reporting. Are we just
saying we're 84% complete, we're 97%
complete? We have 187 actions, and we
did 175,
but we might have missed the ones that
actually moved the needle, right? Um
this means that even consistently
tracked indicators may not be measuring
what seep is actually trying to
accomplish.
The problem is not only that progress is
overstated, but that the measurement
framework may not be capable of
detecting whether real-world outcomes
are being achieved at all.
I know a lot of time and effort and
energy into all the tracking and
monitoring and that kind of thing and I
think these are some um
things that we get to really listen to
especially at a time when again
taxpayers are concerned about their
finances. How much are we spending if
we're not getting the results that are
desired um
for the environment.
Um says tying the expected results more
explicitly to actions is a
recommendation of uh
staff. Labeling and distinguishing
between activity metrics and outcome
metrics. Huge huge if we're committed to
actually making things better in our
city and in this world. Um
So I just wanted to highlight a couple
of things that were in this report and
just put out there that this is a lot of
work.
Um
And and it maybe is time it was done by
a previous council. I think a rethink of
it in general would be good. Um
Again it just continually talks about
reflecting on process activity rather
than outcomes. Says the absence of 2030
baselines and quantitative targets for
most expected results makes it difficult
to contextualize reported progress. I
think I think this is uh really
uh helpful for this or the next council
to uh really look at um
the efficiency of what it is that we're
doing. The last thing I'll just say it's
on page 30. It talks about Bill 17 and
Bill 98 prohibiting municipalities from
imposing local green building standards.
Uh and that the federal carbon price
removal in April 2025 eliminates a key
financial incentive underpinned
underpinning building retrofit and EV
adoption actions. If I can just ask
through you to staff if they have any
comments around that um
it says it necessitates a reassessment.
So, I'd love to hear from staff.
>> Thank you to staff.
>> Uh through the chair, absolutely. So,
there has been as mentioned like very
significant changes from a regulatory
perspective. So, um
the ability to actually have what would
be
originally termed as those building
standards has been removed through
legislation and there's been a a couple
um
recent bills that have dealt with that.
So, uh
we actually will be bringing to the next
uh committee uh planning committee
planning and environment committee
report that speaks to looking at um
green development guidelines, but those
would be have to those are all voluntary
and would provide an opportunity to be
able to celebrate some of those really
great developments that are moving
forward and try to provide um a little
bit more awareness of of those
developments. Um but uh
from the perspective of actually having
a more of like a rigid standards
approach, uh that's not an option that's
available to us anymore.
>> Councillor, you have 10 seconds.
>> Uh thank you. It was about the um
reshaping what we can realistically be
required of development and a
reassessment. So, just if do you is
there anything else to share there?
There may not be.
>> Seeing some no's, but Mr. Mathers
officially?
>> Yep. Uh through the chair, so there
isn't an opportunity for us to do that.
So, um
the only way that we that we can provide
something that's that's similar to that
would be through like a a guideline, but
it would be voluntary.
>> Okay.
Um
I have a comment to make, but I'll go to
others first. Councillor Teresa, go
ahead.
>> Yes, thank you.
>> [clears throat]
>> Um my first question is directed to uh
the consultant. How is it determined who
you interview in in these exercises.
>> Um for the climate change one that's
before us, Mr. Rector. Yeah.
>> To you, Madam Chair. Uh thank you for
the question. Um so, as we go through uh
so, stepping back, we work with uh we
work to develop the broader items that
we look to um
that we look to touch on. Um that's
included within the internal audit plan.
Uh then we go through the scoping
exercise, which uh involves us
um taking a look at the risks associated
with the topic and what we want to focus
in on in order to be both uh cognizant
of the time available as well as the
outcomes that we're looking to to go
through and provide
um
good feedback to and recommendations to
uh civic administration as well as to uh
committee and council on uh how the
um how the city is either what risks
we're exposed to and how we're managing
them. And then what flows through to
that is uh we work with civic
administration to understand and
appreciate um who we can uh touch base
with, understand um who has availability
in order to gather information. Um so,
it's through um some conversation that
we have with civic administration when
we're uh when once the scope is is
figured out, um as well as quite frankly
upon our own uh our own judgment of who
we want to touch base with and go
forward. Going back to the previous
item, uh we had looked to uh we had
looked to uh expand our understanding
through a jurisdictional scan, um and we
sought out like-minded organizations in
order to do so. So, it's it's through
collaboration as well as through our own
judgment.
>> Councillor.
>> Okay, well, if it's made through the
chair, if it's based on collaboration,
why were sitting councillors, why were
we not
brought into this
not to direct it, but given the chance
to be interviewed. I really would have
appreciated being interviewed, and I
think I would have had some insights
that would have helped your study. And
I'd like to know why counselors were not
given the opportunity to be interviewed.
>> Mr. Raco.
>> Through you, Madam Chair. I think that
is a fair comment and we can take that
back in order to consider for our
processes going forward.
There was not It was not a conscious
choice, I would say, to not include
counselors or members of the committee,
but it was just not considered
considering for this particular audit.
So, I will take the feedback
and we can look forward to that for
future scopes in order to understand and
factor that in.
>> Counselor.
>> Yeah, and that doesn't really help me
cuz quite quite frankly, I think a
fundamental flaw
of of this entire exercise, not to
mention the way we've implemented this
directive of the last council, is what
was the understanding
of the new counselors in 2022,
especially when you consider eight of us
were new,
about what we were expected to do here.
And more specifically, what legislative
authority
we have. Much has just been said about
the regulatory environment changing, but
we have to go back to the fundamental
jurisdictional point in the Municipal
Act that says we have the right to make
bylaws about, quote, economic, social,
and environmental well-being of the
municipality.
And I do not really remember getting a
good orientation as a counselor on this
question.
Now, I happen to know a little bit about
this because I've read the case law over
the years, but I don't think that this
council
was [clears throat] was put in a
position where we could have succeeded
cuz we never really understood
what was in our jurisdiction to do.
Could Could you comment on that?
>> Um, going to caution here that Mr. Rocco
is not privileged and part of the
council on boarding. And his job isn't
to
tell us about legislative
responsibilities outside of the
Municipal Act, which we're already
advised on.
Uh, counselor, if you just keep your
questions tight to the scope, I'm not
going to allow the last one.
>> Well, the scope is why we haven't made
as much progress on the environmental
file as many of us had hoped. And I
think that's a broad scope. And I think
this is a major, um, I think it's a
major issue that you can't have a city
council not be part of the ongoing
process. And yes, that does begin with a
much better on on boarding. The other
thing, uh, I'd want to ask is
one of the points that you make, and I
forget which recommendation it was, it's
the the responsibility for implementing
this seems to be scattered.
It seems to be scattered, and this is a
function of, uh, of an often stated, uh,
criticism of, uh, our civic
administration. Not in terms of the
people in the civic administration, but
the structure of our civic
administration. And that's that we have
departments, divisions, cubicles, silos,
and it's never really clear
who's talking to who. Um, what when when
when when environmental issues cut
across the different, uh,
cubicles, silos, departments, and
divisions. And one of the things I
really liked about the discussion that
we just had about the the rat rat
infestation is we started to do that.
So, I guess I guess my question is, how
is how is civic administration and
ultimately
this council or the next council going
to take the learning
from, uh,
from your report here.
And despite my, uh, criticisms here,
there's quite a bit of very good
learning here. How are we going to
implement this so we could be making
better environmental decisions given the
broad general nature of our jurisdiction
over environmental matters?
>> Okay. Thank you. I'm going to Ms. Chair
for this one.
>> Uh thank you, Madam Chair. If you'll
indulge me in a little bit of history as
to how this plan is organized, the team
that supports it in climate change in my
area is quite small, but it's meant to
be a bit of a boutique service to
provide consulting support almost
internally to actions that are owned by
directors throughout the organization.
Those actions are specifically assigned
to various directors, and the reason
it's decentralized is because uh they're
very different in each area. There's
work to be done in planning, in fleet,
in facilities, in finance, uh lesser
perhaps in perhaps neighborhood and
community-wide services, but not
entirely none. So, each director is
accountable for those particular actions
assigned to them, and then there is a
consolidation and reporting that happens
centralized through environment and
infrastructure.
Uh I suspect that we will always be
looking at some sort of decentralized
model unless there is a direction from
council in a future multi-year budget to
build a very large centralized team with
expertise in everything from fleet to
green building standards. We will,
however, be looking at how we're
reporting out and how we are providing
the opportunity to connect with the
owners of each action as part of a new
iteration of the plan.
>> Um so, my next question, I guess to to
to Ms. Chair, is how how can counselors
better um support this work? How can
counselors better become involved in
this and understand um
where they are in this organizational
structure and how we fit into it and how
we can participate?
>> Okay. I guess how counselors can be
as it pertains to the audit report
that's in front of us, please.
>> Uh thank you, Madam Chair. We find a lot
of roles for council with respect to
providing input from community
priorities, particularly as you're
developing or the next council develops
their strategic plan, as well as through
the consideration of the multi-year
budget process that would decide what
are the priorities related to this file,
related to the many other important
files in front of council.
>> Um I think my last question through the
chair
My last question through the chair, I
guess is when I look at the role of the
planning committee
and when I look at the role of the
infrastructure and civic works committee
and when I wrote look at the role of
what's the other one? Oh, I'm on that
one, the community and protective
services committee, I see that they all
have jurisdiction over pieces here and
there of the environmental puzzle.
And um I guess it's always the
prerogative
>> 20 seconds and you're
>> It's always the prerogative of the
clerk. I'm sorry if I'm taking too much
time, but I think I've sat here for 4
years and haven't seen a lot of projects
>> Okay, proceed please counselor. I've sat
here for 8 and I'm the chair of the
committee. If you question, you have 20
seconds remaining if you would like to
ask it.
>> Yeah, I I I'd like to know how we can
rationalize better the assignment to
different committees when even the
committee members aren't really sure
what's within their jurisdiction. You
see and it keeps changing and all of
these standing committees all have a
piece of this environmental puzzle. How
can we improve that?
>> Okay.
Uh
thank you.
Um I would really question of order as
we council keeps changing it's us that's
changing the committee format and what
goes where as legislation changes that
that's an us thing.
Um Mr. Jedersberg, if you want to answer
briefly? No? Okay.
>> Well, it's it's hard for a counselor to
try to think about how to improve this
situation if an ultimate question like
that is ruled out of order. And with
that, I'll I'll just take this up
someplace else. Thank you very much.
>> Thank you. Uh
the city clerk is also available to go
over um
the delegation of
topic matters to each committee and how
to address a change if one would like.
Uh I've met with him in the past and was
very useful. Um Counselor Frank, there
you are. You're on screen. Um
we're on I believe you know the 4.5
climate emergency action audit
that's before us.
I assume you're here to speak to that
one first. Floor is yours.
>> Thank you. Yes, and I just had a couple
questions through you to staff. Uh I
appreciate the work and the
um
the results that we received from this
audit. I can't say I was surprised
because I had been uh hearing and seeing
uh some of the themes that emerged from
these recommendations. So, through you
to staff, I just want to confirm that
given the
the high priority that a
sufficient amount of these items has
received, if this is going to be
um you know, expedited or prioritized in
the next year given the high-risk nature
that MNP has uh identified these risks
at.
>> Thank you. Uh
Ms. Chambers, do you want to start this
one? Okay.
>> Uh thank you through the chair, and it's
an excellent question. Um yeah, we've
already started work on looking at the
current SEAP and how we can be modifying
it to be ready basically for the next
strategic plan and the next multi-year
budget because we do see changes that
have happened uh legislatively, in
society as well, and we want the plan to
be very relevant. And this audit we feel
has helped us because there's a lot of
items in there that we uh agree with and
that we had already started to speak
with internally. Um so, as we laid out
in the response, we are in the next year
going to be very heavily uh looking at
revitalizing the plan. Um just yesterday
we brought forward the adaptation
strategy uh funding agreement with FCM,
and that's going to be integral to
shaping the next plan as well.
Um so, the answer is yes, we're
definitely going to be prioritizing this
to be ready
for future decisions for council.
>> Councilor Frank.
Thank you. I appreciate that and the
reference to the adaptation plan. I'm
looking forward to that one as well.
Some recent polling shows that over 30%
of Canadians are now being personally
impacted by extreme weather events like
heat waves, floods, and fires. So, I
think it's becoming more and more top of
mind.
Additionally, another polling data have
this data shows that 50% feel their
government is not currently doing enough
on climate change. So, I feel like
it's an opportune time for us to
buckle down and try to make some
movement on these areas.
And I just wanted to also check because
again, as outlined in the audit, it
indicates that, you know,
staff asked for about 45 million over 4
years. We gave them about 800 182,000 a
year.
Just triple checking that in the next
multi-year budget, staff will come back
with a new costed
portion of that updated climate plan.
>> I see some nods, but let's get a verbal
for you, Ms. Chambers.
>> Thank you and through the chair. Yes,
the plan is to develop the strategy,
which will also include budget asks part
and parcel. We don't want to develop a
strategy and not have any dollars
attached to it. So, we will certainly
bring those forward for a council
decision.
>> Councilor Frank.
Thank you. I appreciate that. We know
the the saying goes that if you want to
see city's priorities, you look in the
budget. So, I'm hopeful that next term
of council, we we see some movement
there as well. Thank you very much to
MNP and to staff who helped bring this
forward.
>> Thank you.
Councilor Cutty, can I ask you to take
or actually procedurally, Councilor
Stevenson, could you take the chair for
a moment for me to make comment as the
vice chair?
>> Yes, thank you. I have the chair and you
are next.
>> I'm sorry. Thank you. Just Councilor
Cutty looked at me first, so I was going
to make him do it.
Just thank you
to staff on this one. I know it it's
might speak to some of the other
people's comments. It's different
reiterations. It evolves.
Um we've certainly seen different
council priorities based on what we're
seeing locally at the time. Uh the
composition of council changes. Um
staff can always bring the the best laid
and research plan forward and then it's
up to council to endorse or not and fund
it or not um or reprioritize things as
we go.
Um
>> [clears throat]
>> I like that uh one of the points is
alignment of the next climate change
plan with the strategic planning um has
already been identified by civic
administration as a priority.
Um and great to see um under another
target that uh
civic administration is currently
pursuing as a member
of uh
the Canada's municipal net zero action
research partnership ship uh
information and funding that they could
bring back for the next MYB um which I
think is going to be priority that uh
it really is up to council the
recommendation of implementation and
funding and I know that we've seen
uh goal post
changed, reduced, or completely emerge
uh removed uh based on even in the
council that was prior.
Um
if we felt the goals were achievable or
not or to uh
too hard to reach. Uh so looking forward
to
the report coming back uh with for the
next MYB with a fresh term of council
and different different perspectives uh
especially since uh resident engagement
will always flow with the as staff go
out and do that. So looking forward to
see how that comes back.
Um and any legislative changes uh as
well as these report come back with uh
our audits. Uh so just do my comments
there that uh I know we're not always
where we want to be on something. Um
but that's a decision of a collective we
uh in these seats. So um grateful for
the audit to highlight these and I'm
sure it will be part of the budget too
that
we'll have the information so the next
time we do a look at the MYBs and strat
plans and these indicators that there
actually is an audit as information from
a third party to go back and review and
highlights for informational pieces as
well.
Councilor Stevenson, that's my comments.
>> Thank you and I'll return the chair.
Looking for other speakers online or in
chambers.
Okay, this was a motion to receive this
report already moved and seconded. A
show of hands of all those in favor.
Motion carries.
Thank you. Um,
our presenters today are welcome to stay
or go.
That's your official presentations.
Um,
4.6 is a request that the city's
oversight of housing cooperative
services providers is a letter submitted
by Councilor Frank on page 123 of your
original packages.
Councilor Frank, as a visiting member of
committee, you know you cannot move it,
but I will go to you first to at least
tell us briefly about what it is and
then I will look to see if there's
someone in chambers.
>> Do you want us to move receipt for now
just to get it on the floor? No?
>> No. Um, so Councilor Frank, we're not
going to move anything at this time. I
will let you briefly speak to it of what
you're looking for as we have not spoken
beforehand.
So I just can't guide that conversation.
So I'll go to you briefly first.
>> Sure, happy to. And I kind of outlined
the rationale as to why I was sending it
up at audit committee.
But this came about when we had a
discussion regards to the Tool Padle
Housing Cooperative
when that came forward. I believe it was
at CPSC
and we had some discussion at committee
and then at council looking at the
oversight of our housing cooperative
services. We have had some audits done
in the past as our reference of, you
know,
403 Thompson and 122 Baseline and that
those projects as well as as other
housing related
um
programs, but we haven't really
specifically drilled down and looked at
the housing cooperative service
providers and the relationship that they
hold with uh staff and with the city
service manager as well as, you know,
the complex um governance uh that that
requires. And so this is a motion to
have
um
this be evaluated underneath of our
internal audit plan uh to look at
housing cooperative service providers
and the the uh process in which we we
supervise and work with them and um the
governance, the tenant placement, the
asset management, and the oversight
processes. Uh really focusing at
solutions just because we had seen some
issues um
with the Tool Pad of Housing Cooperative
and and I'm hoping that we can figure
out what those issue issues are and move
forward.
>> Okay. Thank you.
Um
So
>> Sure, I'm going to move that for uh
Counselor uh Frank.
>> Sorry, I could put my mic on for you.
Can you actually hear me? So just
looking to see if you're moving receipt
of the letter or if you're moving that
this be requested to be an internal
audit plan.
>> I don't know. Counselor Frank, what
would you like me to do? Cuz really I
don't
>> speak to it.
>> [laughter]
>> Um I'll note that as always audit goes
to council for a final um vote and
anything can be changed there as a note.
>> Chair, it matters. So I'd like to move
Do you want to move the whole thing? So
no.
I'll move it to you second and then you
can Yeah, okay.
Sorry, Chair. So I'll move the receipt
of the letter, but uh also I think
Counselor Stevenson, who's my seconder,
um
has an amendment to make to it.
>> Yeah. So
a nod of
We're going to put on the floor with to
receive, moved by Counselor Cuddy, a nod
from Councillor Stevenson. Yes. Okay, so
it's on the floor. Councillor Stevenson.
>> And then as an amendment, can we talk
Well, no, I want to talk about it first
and then I think I'll have an amendment
in terms of just I just want to make
sure the wording of the motion is right
before we start messing around with it.
>> Okay.
>> So
>> I'll pause you there.
So I have had a conversation with staff
in advance. We can certainly go to staff
to see what your questions might be
about timing, how many are actually
talking about, if they're actually under
city purview or we have access to all
their books.
Some of them are mandated by us versus
provincial and federal mandates that
they might be governed under.
Yeah.
>> Well, I think if I can just narrow the
scope of that cuz I'm sure it'll be
interesting, but it's
my understanding and I haven't talked to
Councillor Frank is it talks about the
city's oversight of it. So we're talking
about the city's piece
of of this rather than
the complexities of all the others,
right? But there's a city piece to this.
Okay.
>> It depends if a person is interpreting
as the city's funders of it or the city
also has like inspection stuff going on
at site or we're supporting some
residents on site.
If staff could
high level speak to how they would
interpret this realizing where we're at
in the conversation and what you've
heard
of if you have any numbers of how many
co-ops or how you would review this.
>> Yeah, through the through the chair,
there's a couple questions there. So
the way that I read it and feel free if
there's someone has different
interpretation is that it is very much
focused on
as our responsibility as part of our
role as a service manager for the
service area. So
currently there's 16 co-ops within our
service area. 15 of those are in London
and the one would be in Middlesex
County.
>> Councillor Stevenson.
>> So, again, would have been helpful, I
suppose, if we'd chatted before, but the
way I see this is
the situation that happened at at Toll
Pad on.
We as council I as a councillor
would like to know what
we're doing.
And because what happened was that came
out through media again, right? But the
thing is if we're What what is the the
role as service manager for
uh to ensure that we've got safe housing
out there. We're funding it. So, we want
to know that it's safe out there and
that that we can as council can help the
situation. And so,
I support some kind of review over what
is currently being done because what I
saw didn't work.
So, if if staff could help us that way,
help us help you.
>> [laughter]
>> Um
So, I'll go to Mr. Mayers for the
answer. I'm going to highlight um
this could always be something we just
pass receipt of at committee and work on
well-worded amendments with staff
outside of this.
Just mindful that
this could take an extended period of
time um not knowing the intent of the
person who submitted the letter to us
and staff's answers behind the scenes in
addition to audit questions themselves
and not knowing that list of 16 co-ops
that we'd actually perhaps
may or may not have more interest in
than others. Uh Mr. Mayers.
>> Yeah, through the chair. So, I think
some of the things that we hear um is is
is significant concerns and I I agree
with as well um are covered within this
piece. So, the tenant placement, the
asset management, I think that's really
important piece as well. And
then also the governance. There's course
a difference between how co-op is
governed than many of the typical other
housing providers are governed. So, I
think those would be really important
things to consider as part of an audit.
>> Okay, and just
realizing it also is like a future
audit.
We already have our audits queued up
for this this term in contract that's
coming back. Just timing wise, are we
anticipating this would be the next
round of things we contract out? Um
post this term of council. Ms. Barbone,
just timing, I'm just trying to
understand.
>> Uh thank you through the chair. So,
right now we have the audits that are
set before until the end of council.
In 2027, there would be a revised risk
assessment and a revised audit plan. We
don't have a projects planned for 2027.
So, what I would suggest is that if
there is an interest in the committee to
have this looked at, that it be referred
to the 2027
or the development of the new internal
audit plan that would take place as part
of the 2027
review. So, that would be subject to the
audit committee and then would be part
of the development cuz depending on the
risk assessment, the the audit committee
at the time may or may not in terms of
what the timing would be on this would
be best put forward as the audit
committee is looking at the revised risk
assessment to see where that fits in
terms of priority and with respect to
timing.
There there wouldn't be any other
capacity to put any audits in for this
year. So, that would be my
recommendation is to have that forwarded
for the review that will take place in
27 and then the audit committee can
determine and forward that to the the
auditors as part of that review.
Thank you.
>> Councilor Stevenson
>> So that sounds good. Um in in practice,
are we then just changing the wording?
So instead of being requested to add to
the internal audit plan, we're
requesting to include in the review of
the 2027 audit plan?
Or to consider?
To consider?
>> I think um counselor, we could just
we're receiving it. We could forward it
to that timeline that Ms. Barbon
lined out. Um and then at that time,
whoever is on audit can consider the
things counselor Frank laid out as
potential scope items being governance,
property management, and get advice from
the auditor at the time of
how much those are actually identifiable
that they could bring back a report um
looking at that.
>> When you say forward, are you talking
about a referral?
>> Yeah, we receive the letter and we refer
it to the future audit committee to
review um with that risk assessment plan
that Ms. Barbon laid out.
Cuz there's not capacity left with the
audits in this term of council.
>> Yeah, no and I get it. The only concern
I have is that then staff aren't
including it in the initial one, so then
it would be it would come with staff's
uh audit plan
I'm assuming, and then this and we'd
have to try to squeeze it in, we or the
next council.
>> Um Mr. Schulte says it could be referred
to civic administration for them to put
that into the plan uh consideration when
it comes back. Ms. Barbon, procedurally
to you, how would your team, if we are
interested in having this considered
collectively of the next term of we, um
procedurally how would your team
do it if we referred it uh
to where you said?
>> Uh thank you through the chair. So one
of the first things that would occur in
uh I'm assuming there'll be a February
um audit committee that this be referred
to the audit committee that in 2027 to
be considered as part of the risk
assessment and development of the
revised internal audit plan because the
very first step will be um the auditors
will be meeting with the new audit
committee at that time and that risk
assessment would begin and then there
would be a process for the internal
audit to then develop what that draft
audit plan would be for the audit
committee's consideration.
So, it'll be subject to the audit
committee's approval as part of the
plan, but if you refer it to
consideration of the risk assessment and
internal audit plan, then it can be
appropriately scoped and reviewed as
part of what uh
where that level of risk might be and
where the timing might fall in terms of
developing that internal audit plan, if
that's helpful.
Okay.
>> Mr. Sulters wrote down some nice things,
said he will massage it out of the
wordings exact to a smart bone had laid
out uh for that first audit committee
meeting can have that information um
when it is scheduled for the next term
of council.
Councilor Stevenson, the floor was
yours.
>> Okay, I'm just going to ask one question
and then I'm going to move whatever is
drafted there, but I just want to
through you to MNP, I just want to ask
is it even a possibility for this
committee anything's possible, but you
know what I mean, is it
you feasible to um
for us to put this in the December one?
Um
>> [clears throat]
>> I'm assuming that that's just not good
timing, but I'm just going to ask so
that we know for sure that we prioritize
it as fast as we could.
>> This December, 2026 December?
>> Yeah, because that one isn't yet.
>> Mr. Raco.
>> Through you, Madam Chair, and thank you
for the question. Um
the one caution uh Um, I would it
considering the some of the information
that was provided there with regards to
the
the scale, the number of co-ops,
everything like that. I do feel that
considering the significance of this,
um,
the
the committee as well as everybody would
want to make sure that there is
appropriate scoping of this one,
um, to make sure that this one is is
right. Um, and again considering timing
and whatnot, um,
I would feel again anything is possible.
I do not necessarily feel it would lead
to the best outcomes.
>> Thank you. I
thought that was going to be the answer,
but there's a lot of desperate eyes on
this and so I just wanted them to know
as well that they're really we're not
just putting this off that it really is
impractical to do in 2026. So I'm happy
to move uh, the drafted referral.
>> Um,
Mr. Schulthess will read out roughly-ish
what it is. Um, we heard that there was
16 co-ops in one in Middlesex. Do we
want the Middlesex one too or just the
London ones?
Staff for clarification, you said 16
were London, Mr. Mayers?
Ms. Sayers Bear?
Sorry, I was looking for clarification
from Mr. Mayers that the 16 co-ops 16
were in London and one was outside of
London.
15 in London, which
>> Uh, through the chair 15 in London and
one outside of London for a total of 16.
>> Okay.
>> So we'll stay in London. Just the London
ones. Okay, so the 15 co-ops in London.
>> I'll second that, chair. Thank
>> Okay. Mr. Schulthess, do you want to
read out
ish what it is realizing
Ms. Berbon will add in her timelines and
a wording of things as they worded them.
>> Certainly, uh, through the chair to
avoid over specificity I've drafted that
the communication from Council Frank
dated May 27th, 2026 uh be referred to a
future meeting of Audit Committee in Q1
2027 for consideration uh as part of
risk assessment.
>> Yeah, cuz I think Civic Administration
was going to touch it first to see where
it can fit come in that first meeting.
Um
Okay. And then just for clarification,
that will be officially typed up with
timelines in an our council package from
the audit meeting so we can finish
verifying uh wording at that point just
cuz we don't use eSCRIBE today.
>> Okay, perfect. And so it's Civic
Administration and Audit Committee?
>> Yeah, they'll get it first to put in a
report.
And then that report will come to the
first meeting of Audit uh
when the new council sits and the new
committee sits.
>> Okay, so Council Stevenson was fine with
the
the rough wording that will be massaged
out. Council Cuddy was the seconder on
that. Okay, it is on the floor
for the referral.
Turning to committee members first.
>> Council Stevenson
>> I'll just thank Council Frank for this.
Um I appreciate the attention to it on
behalf of the Toll Plaza residents. I've
talked to some of them and they they
were appreciative of this. So, thank
you.
>> Thank you. Uh Council Frank, knowing
that we did something slightly different
um based on Audit Committee plans and
ways to accommodate uh what this could
look like, would you like to speak next
to it?
>> Sure. Yeah, I'm just happy it is moving
forward. I am but a leaf in a river of
bureaucracy and if this is where the
river goes, then I shall follow and
appreciate that it will be reviewed in a
a future
um committee's consideration package.
Thanks.
>> Thank you. Uh Council Troughton, you had
your hand up patiently.
>> Yes. Um so so my thinking on this, if I
may address what's on the floor, is I
think it's important that we don't
over-order a lot of different small
audits. And we What I need to have a
better understanding of, and I'll I'll
work on this, is what's the proper size
for an audit? Because my concern about
the way this is worded, and it's better
now, but
this shouldn't be about what happened to
TCHC. This should be about a broader
operational
issue about how the service manager
deals with co-ops, or perhaps even more
broadly, how the service manager deals
with um
you know, you know, RGI units and other
affordable units. And I think that
before we order another before we set
the scope for another audit, we need to
think very carefully about what we want
the scope of that audit to be. Because
one thing I've learned today is at the
end of the discussion, you're going to
be limited to discussing what was in the
scope of the audit. And it might be that
we need to look at some broader issues
in terms of how the service manager uh
deal deals deals with uh
afford low-income low-income housing.
Maybe it should just be targeted to
TCHC, but I think the problem with
targeting it too narrowly to one
building is then it becomes a question
of what was done wrong in this building.
And I think for for service review, for
audit purposes, we should looking we
should be looking at broader process and
policy questions. So, I was not going to
be able to support the way it was
originally drafted. This is better, but
I think it still is going to need some
more work, and I will address that
further at council. Thank you.
>> Councillor, if you could take the chair,
I'll make a brief comment.
>> Okay, thank you. I've got the chair. You
go ahead.
>> Thank you.
Um
I'll be interested in this one when it
comes back. Um
I'm not sure who'll be in these chairs
when it comes back uh to the next uh
round of audits next term of council. Um
I was appreciating Counselor Franks um
last three words of the
solution-orientated focus. For me, it
really is about best practices and ways
to align what people can expect across
uh the housing co-ops. Um
just in the standards uh
based on what building they built, move
into, realizing some of them might move
around, uh or have had experience in
different ones that it we can build best
best practices uh for their communities.
Um
governance uh
and board and governance and board
training. I know we've already done some
some work towards those things and and
we talked about the RGIs and other
things that Mr. Meaders' department and
Mr. Felberg's uh working on in different
training. I think this could also be
as much as we've learned some from from
some past things, uh a good story about
ways we're changing going forward in the
communities um
being strong amongst themselves as well
and and proud of
of where they're they're living in some
cases. I think that's also a story that
sometimes gets over overlooked. Um
So, yeah, really looking forward to when
this comes back of what actually
is the recommended scope based on the
letter and what actually is possible um
realizing some information that might
not be available across the board uh or
some might just not have data that
they're not tracking in certain ways.
So, interest in that. Um I'll leave my
comments there.
Counselor Stevenson.
>> Thank you. I will return the chair to
you and I would just like to make a
couple of final comments.
>> Okay. Uh
I'll call it closing comments, Counselor
Stevenson.
>> Okay, thanks. Yeah, I think um
for sure, there's lots of
with with Toll Peddal,
they have I and I don't know if it's
more unique than some of the other ones,
but it's a very high RGI unit uh count.
I can't remember exactly, but it's
almost all of them.
They have very little control over who
goes into those units. They've had the
same problems that were happening at 122
Baseline. They don't have access to
hardening the building and increasing
the budgets. And we've got co-ops out
there run by members who are doing the
best that they can. Some maybe need
help, some maybe are
are doing what they can, but this has
been a cry for help.
>> Councillor, just on the referral, keep
it tight, please.
>> And so, I appreciate the referral, and I
appreciate that the an audit uh
might be able to contribute
solution-oriented stuff. How can we
help? What is needed in order to ensure
that we're getting what we all want? I
know everyone here wants to provide
safe, affordable housing, and it's at
risk. It is very much at risk right now,
and so this extra tool through
Councillor Franks' uh motion here is
something that the next council be able
to put into action.
>> Thank you. I've no comments online, none
in chambers. This is for uh receipt of
the correspondence from Councillor
Frank, and we're referring it to civic
administration um so that they can bring
it back with the risk management stuff
uh for audit uh come the next term of
council. Show of hands of all in favor.
>> Motion carries.
>> Thank you. That disposes of our items
for direction, deferred matters,
additional business. There is none.
Confidential session, we do have one
item as it's outlined on the public
agenda for personal matters identifying
individuals uh being 6.1. I will need a
motion to go in closed, moved by
Councillor Cutty, seconded by myself.
Show of hands of all in favor of
confidential session.
>> Motion carries.
>> Okay, one moment as we switch the chairs
around.
>> Mhm.
>> Mhm.
>> Mhm.
>> Mhm.
>> Mhm.
>> Mhm.
>> Thank you. We're now back in open
session. If I can turn it over to
Councillor Stevenson to report out on
item 6.1 for which we went in camera.
>> Thank you. Yes, I've got uh that on the
recommendation of the Deputy City
Manager Finance supports with the
concurrence of the City Manager the
following actions be taken with respect
to the appointment of an outsourced
internal auditor for request for a
proposal RFP 2026-062
internal audit services. A, the firm of
MNP LLP be appointed as the preferred
firm for the provision of internal audit
services for a period of 4 years
beginning January 1st, 2027 plus the
option to renew for one additional
one-year term. B, the civic
administration be authorized to
undertake all the administrative acts
that are necessary in connection with
this contract. C, approval hereby given
be conditional upon the corporation
entering into a formal contract relating
to the subject matter of this approval.
And D, the mayor and city clerk be
authorized to execute the agreement in C
above.
>> Councillor Stevenson, you're moving that
as you read it?
>> I am moving that.
>> Seconder, Councillor Cutty.
Any debate?
>> No, thank you to all those who applied.
>> Absolutely.
Okay, call on the question then. All in
favor by a show of hands.
>> Motion carries.
>> Thank you. That concludes the formal
agenda bringing us to adjournment. A
motion to adjourn would be moved by
Councillor Cutty, seconded by Councillor
Stevenson and show of hands.
>> Motion carries.
>> Thank you. We're adjourned.
>> Mhm.